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Payment amounts

Hi i upgraded to premium and got the month free.
It states the costs are $11.99 per month but i have been charged $17.99.
Can someone please let me know why
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4 Replies

Hi there! 

The charge should only be $9.99 if you don't sign up through Itunes. Pls let Spotify know more about your problem on Spotify support. Just follow the link below:

https://support.spotify.com/us/contact-spotify-support/

I did not sign up through itunes just used the app but was charged $18.

Also the link sends me to a page thats in a different language i am in Australia and cant understand tgis is there an English version

I'm really for the wrong link to the Spotify support! Click at the link below to the english version:

https://support.spotify.com/us/contact-spotify-support/

 

They can help you further with your charging problem.

 

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