Payment issues

[chippy67]

I made a point to cancel my premium subscription at the end of the first payment period and still unexpectedly got charged for the month, despite recieving confirmation that my subscription was canceled. Is there anyway that I can dispute the charge and get it taken off of my card or am I stuck with the charge

[KatesHere]

Hey there @chippy67 and welcome to the community!

That doesn't sound right. The first thing to do is make sure you got the confirmation email from the cancellation. Every user gets one. If you have that, and don't have any other Premium account, you should contact support so that a member of the Spotify stuff can check  if you are eligible for a refund 🙂

Hope this was helpful!

K