Payment problem

[cantund]

I paid $29.00 mxn por a 3 month free trial and then I was going to pay $100.00 mxn every month. 

I can't get the premium version of Spotify and the amount was charge to my credit card. 

Can you help me please? 

[Jason]

Hey @cantund

Many thanks for posting on the Spotify Community. 🙂

This looks like something for our Accounts team to take a look at. To do so can you reach our contact form at:
https://www.spotify.com/about-us/contact/contact-spotify-account/

Once you've reached over to them, you may receive an automated email. Reply back to this and the right team will get your email. Let us know the 8 digit case # and we'll also track things for you too.

I hope this guides you further! We'll have things fixed in no time 🙂