Payment problems!

[majafw]

Hi!

I've had spotify premium since may last year and it has all worked fine until I had to change the card I was paying with (it expired) I changed the information for payment and it worked fine for about 1 month until now when it all of the sudden stopped working.

I've tried to just buy premium again but it doesn't work! It says there's something wrong with my card eventhough I've already used it for a month without problems. (and yes, I have money on the card so that's not the problem)

ANY IDEAS HERE????

[Liam]

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@majafw wrote:

Hi!

I've had spotify premium since may last year and it has all worked fine until I had to change the card I was paying with (it expired) I changed the information for payment and it worked fine for about 1 month until now when it all of the sudden stopped working.

I've tried to just buy premium again but it doesn't work! It says there's something wrong with my card eventhough I've already used it for a month without problems. (and yes, I have money on the card so that's not the problem)

ANY IDEAS HERE????

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Hi, I am afraid payment issues cannot be dealt with on the community. Please could you contact official Spotify support at this link: Support Form? 

Thanks, and sorry to see you have issues 😞