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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

778469 Views

18 replies

29 likes

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Enabling Radio on two devices simultaneously?

Hello, I understand that I cannot currently use the premium Spotify features on two devices at the same time, and that may take some more time to think about and figure out on your end.But Radio on the other hand is a non-premium feature, so why can'...

Casual Listener

Hello,   I understand that I cannot currently use the premium Spotify features on two devices at the same time, and that may take some more time to think about and figure out on your end. But...

Peter__

Community Legend

818 Views

4 replies

0 likes

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error 408

I have problem with spotify with error 408. and I don't know why. plz help me.be great.emil lazar

Newbie

I have problem with spotify with error 408. and I don't know why. plz help me. be great. emil lazar

Peter__

Community Legend

461 Views

1 replies

0 likes

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Premium probs

Hi there. I'm trying to upgrade my Spotify Premium for the second time. I got all these emails about paymentsfaliure, which i really dont understand why, so they disconnected me. But then i wanted to pay again, for Premium, so i could use it on my ph...

Newbie

Hi there. I'm trying to upgrade my Spotify Premium for the second time. I got all these emails about paymentsfaliure, which i really dont understand why, so they disconnected me. But then i wanted to...

227 Views

0 replies

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Someone copied my playlist and is raking in the subscriptions!

I hate to throw my toys out of the pram here (really I don't care, and that is in fact what I’m doing in its entirety) but someone has copied my 3600+ subscribed to playlist - same songs, exactly the same order - renamed it, publicised it and made it...

Casual Listener

I hate to throw my toys out of the pram here (really I don't care, and that is in fact what I’m doing in its entirety) but someone has copied my 3600+ subscribed to playlist - same songs, exactly the...

436 Views

0 replies

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Solved!! Spotify charging me twice on TWO separate days

Every 26th on each month Spotify renews my account. But going through my statement I realised spotify is charging also on the 18th of every month! What is going on? I pay through paypal and the 26th of each month the payment is correct when I compare...

Visitor

Every 26th on each month Spotify renews my account. But going through my statement I realised spotify is charging also on the 18th of every month! What is going on?   I pay through paypal and ...

user-removed

Not applicable

1871 Views

3 replies

0 likes

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latest verision spotify?

I had someting going not ok. I am wondering abouth if I have latest verision ofspotify? Could I have a new upgrade one?I love spotify Tore Eivinn Markhuste-mark@online.nomusictorunlimited

Music Fan

I had  someting going not ok. I am wondering abouth if I have latest verision of spotify?   Could I have a new upgrade one? I love spotify   Tore Eivinn Markhus te-mark@onl...

Peter__

Community Legend

607 Views

4 replies

0 likes

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Zip Code Ireland

Hello, I'm trying to sign up but i keep being asked for a zip code which dont exist in ireland, i've tried random letters and numbers and things but nothings working... help Thank you

Casual Listener

Hello, I'm trying to sign up but i keep being asked for a zip code which dont exist in ireland, i've tried random letters and numbers and things but nothings working... help   Thank you

donalhanks

Casual Listener

1694 Views

3 replies

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another case of disappearing playlists

Another person whose playlists have all disappeared. I've finally managed to get the support form page to load, rather than give me a timeout error, and contacted Spotify. I then get an email saying I have a private message, but cannot view it until ...

Visitor

Another person whose playlists have all disappeared.    I've finally managed to get the support form page to load, rather than give me a timeout error, and contacted Spotify. I then get a...

Taylor

Community Legend

219 Views

1 replies

0 likes

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Multiple Issues

I am having issues with my spotify service. First and foremost, it's ridiculous that there is not a provided customer service number, particularly for premium members. For a pay-for "premium" service, a target response of 24 hours to a generic email ...

Casual Listener

I am having issues with my spotify service. First and foremost, it's ridiculous that there is not a provided customer service number, particularly for premium members. For a pay-for "premium" service...

Rondo

Casual Listener

410 Views

2 replies

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Can't update payment method

I'm trying to upgrade my account by changing my payment method. When I click on "Change payment method or card details" I get 502 Bad Gatewaynginx

Casual Listener

I'm trying to upgrade my account by changing my payment method. When I click on "Change payment method or card details" I get   502 Bad Gateway nginx

Taylor

Community Legend

1409 Views

8 replies

1 likes

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Problem with card.

So today I decided to buy myself a new gift card *Mind you, which was less than 2 hours ago*, I have been using spotify since end october, always bought one of those cards where you could pick from download 10 songs, spotify unlimited or premium for ...

Music Fan

So today I decided to buy myself a new gift card *Mind you, which was less than 2 hours ago*, I have been using spotify since end october, always bought one of those cards where you could pick from d...

Bridgeyxox

Music Fan

554 Views

5 replies

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Canceling Spotify Account

Hey, I signed up a few weeks ago for the free trial. Spotify did not ask me for any payment methods. I've read a few comments about how after 30 days you have to pay for Spotify, and I would like to make sure that I will not have to do this. If I do,...

Newbie

Hey,         I signed up a few weeks ago for the free trial. Spotify did not ask me for any payment methods. I've read a few comments about how after 30 days ...

Peter__

Community Legend

381 Views

1 replies

0 likes

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Help with iphone 5 application

hello, I beleive I am a premium user, yet I cannot access songs on my iphone 5, I am logged in using my email. Can you please help, I rarely use the radio and prefer to selet individual tracks from selected artists. Thanks!

Regular

hello, I beleive I am a premium user, yet I cannot access songs on my iphone 5, I am logged in using my email. Can you please help, I rarely use the radio and prefer to selet individual tracks from s...

Peter__

Community Legend

559 Views

7 replies

0 likes

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Spotify Staff please help

Hello, I am uncertain if I am still a spotify premium user, I had accidently started two accounts on the same credit card, I requested an account cancelation, I am now uncertain if both accounts were cancled or just one, could you please let me know ...

Regular

Hello, I am uncertain if I am still a spotify premium user, I had accidently started two accounts on the same credit card, I requested an account cancelation, I am now uncertain if both accounts were...

312 Views

0 replies

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Please delete my premium account (or unlink me from Facebook)

Dear Spotify team, I deleted my Facebook one week ago and will not use it again. Unfortunately I created my spotify account over facebook(was not thinking about the consequences).I am a premium user and want to cancel my abo as soon as possible as yo...

Newbie

Dear Spotify team,   I deleted my Facebook one week ago and will not use it again. Unfortunately I created my spotify account over facebook(was not thinking about the consequences). I am a pr...

Peter__

Community Legend

924 Views

3 replies

0 likes

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Payment problem, card expired.

Got a message that my card was about to expire. I therefore followed the instructions to enter my new one. Did not work (as many before me has reported).Triple checked everything you say should be checked, e.g card is registered for e commerce and su...

Casual Listener

Got a message that my card was about to expire. I therefore followed the instructions to enter my new one. Did not work (as many before me has reported). Triple checked everything you say should be ...

Liam

Community Legend

506 Views

3 replies

0 likes

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I requested the trial period, why am I being charged?

Hi, I wanted to use the trial period of 30 days, but charged me € 9.99. What I wanted is to use the trial period and then spend a premium. I can do?.

Newbie

Hi, I wanted to use the trial period of 30 days, but charged me € 9.99. What I wanted is to use the trial period and then spend a premium. I can do?.

Liam

Community Legend

382 Views

1 replies

0 likes

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recover deleted playlist on mobile

So I recently read a thread about recovering deleted playlists. Unfortunately, the solution involved using some sort of recovery program on a desktop and I don't believe my phone is capable of that. The playlist was made on my phone and included most...

Newbie

So I recently read a thread about recovering deleted playlists. Unfortunately, the solution involved using some sort of recovery program on a desktop and I don't believe my phone is capable of that. ...

Taylor

Community Legend

4467 Views

1 replies

0 likes

Playlists recovery mobile
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help need no one will respond

I have addressed this issue for two weeks now. It has gotten much worse. I can not modify my spotify on FB it gives me a whitelist error message.. I can not make any privacy changes on FB to Spotify they will not allow me. NOW I CAN NOT LOAD SPOTIUFY...

Visitor

I have addressed this issue for two weeks now. It has gotten much worse. I can not modify my spotify on FB it gives me a whitelist error message.. I can not make any privacy changes on FB to Spotify ...

Taylor

Community Legend

332 Views

1 replies

0 likes

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Solved!! Premium code not working

I bought my card for 10 dollars on 3/25/13 t target and when I got home, I tried entering the code so many times and I looked at it correctly too. I entered the one on my receipt and the card. I even deleted and reinstalled my spotify on my iPod. The...

Casual Listener

I bought my card for 10 dollars on 3/25/13 t target and when I got home, I tried entering the code so many times and I looked at it correctly too. I entered the one on my receipt and the card. I even...

thegreatmulie

Casual Listener

845 Views

3 replies

0 likes

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