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Charged for Spotify premium after I cancelled 30 trial early

My 30 day free tril of Spotfy premium runs out on the 4th of this month and so I cancelled the subscription on the 1st to avoid being charged fro next month. However checkng my online bank summary today I noticed I was chared for the next months subs...

Newbie

My 30 day free tril of Spotfy premium runs out on the 4th of this month and so I cancelled the subscription on the 1st to avoid being charged fro next month. However checkng my online bank summary to...

Taylor

Community Legend

544 Views

1 replies

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Solved!! Problem with email when I'm trying to create a new account.

Hello,I'm trying to create a new account for my girlfriend, but both of her two email addresses are already in use. But at the same time these emails, when I'm trying to recover/reset the password associated to them, seem to be not in your database.I...

Casual Listener

Hello, I'm trying to create a new account for my girlfriend, but both of her two email addresses are already...

alex_e87

Casual Listener

840 Views

2 replies

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Solved!! Spotify website keeps reloading page after entering my Spotify Gift Code

I recently bough a gift code for myself online with no problem by the use of credit card, but now that when i try and and use the code for myself in the redeem your code area, It just reloads the same page every time with the code still in the box?

Casual Listener

I recently bough a gift code for myself online with no problem by the use of credit card, but now that when i try and and use the code for myself in the redeem your code area, It just reloads the sam...

Taylor

Community Legend

2826 Views

6 replies

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Cant redeem free trial, cant buy premium

Hello I stucked on page https://www.spotify.com/pl/get-spotify/go/freetrial30/I'm clicking continue but nothing happened.Also buying premium is blocked same way I picked premium next my payment option and continue but it just load and stay same page.

Newbie

Hello   I stucked on page https://www.spotify.com/pl/get-spotify/go/freetrial30/ I'm clicking continue but nothing happened. Also buying premium is blocked same way I picked premium next my ...

RPB

Newbie

692 Views

3 replies

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Solved!! Can't pay, link doesn't work

I'm am trying to pay with a giftcard for premium, but every time I click the send link it reopens the page I was already on. I've tried to see if I can get to the next page if I would pay with any of the other payment options, but I can't either. Als...

Casual Listener

I'm am trying to pay with a giftcard for premium, but every time I click the send link it reopens the page I was already on. I've tried to see if I can get to the next page if I would pay with any of...

Taylor

Community Legend

691 Views

1 replies

0 likes

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New Spotify Home Page

For some reason, I now have a new Spotify home page that is challenging to say the least. Music downloads to playlists are more difficult and there are no icons to stop play , pause or anything else. Also, my music is not downloading to Facebook as y...

Newbie

For some reason, I now have a new Spotify home page that is challenging to say the least.  Music downloads to playlists are more difficult and there are no icons to stop play , pause or anything...

Taylor

Community Legend

620 Views

1 replies

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what the heck is up with the follow feature?

what the heck is up with the follow feature? I HATE it. I have no control over who follows me.... I don't want any followers in the first place. I would prefer if you stopped trying to force my to use the service in a social way. I can discover the m...

Casual Listener

what the heck is up with the follow feature? I HATE it. I have no control over who follows me.... I don't want any followers in the first place. I would prefer if you stopped trying to force my to us...

Taylor

Community Legend

441 Views

1 replies

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Privacy Settings

Hi!I have a question concerning privacy settings. I logged on using my facebook login, and i already managed that spotify will not post anything on facebook on my behalf. But however I also do not want anybody to see my playlists, ... and be able to ...

Casual Listener

Hi! I have a question concerning privacy settings. I logged on using my facebook login, and i already managed that spotify will not post anything on facebook on my behalf. But however I also do not ...

Taylor

Community Legend

893 Views

3 replies

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Just signed up and CAN NOT LOGIN IN

I do not want to sign in with my facebook account. I just signed up (twice actually) and neither accounts are able to login.I keep being told "Login Fail" and that my information which I know is right is wrong. I do not want to link FB account with s...

Newbie

I do not want to sign in with my facebook account. I just signed up (twice actually) and neither accounts are able to login. I keep being told "Login Fail" and that my information which I know is ri...

David

Spotify Legend

958 Views

3 replies

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I am going to get rid of spotify if I can not get help

I have written a post in teh Android (forum) section, do I need to unistall spotify from both my pc and Android now? Because it does not work, will not let me log in to either now. I have not been able to listen to spotify on my phone for a week now....

Music Fan

I have written a post in teh Android (forum) section, do I need to unistall spotify from both my pc and Android now? Because it does not work, will not let me log in to either now. I have not been ab...

Peter__

Community Legend

1858 Views

12 replies

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i can't see facebook contacts

I connected spotify to facebook but does not import contacts facebookThe friend list is emptywhy? i have a 48 hours premium account with facebook

Casual Listener

I connected spotify to facebook but does not import contacts facebook The friend list is empty why?   i have a 48 hours premium account with facebook

Peter__

Community Legend

1507 Views

5 replies

1 likes

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Solved!! ads playing after upgrade

I recently upgraded to unlimited and i just had an ad pop up..

Casual Listener

I recently upgraded to unlimited and i just had an ad pop up..

Taylor

Community Legend

792 Views

3 replies

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how do I login without Facebook credentials

I want to share my Spotify with my friend and I don't want to use my Facebook login so how do I use a Spotify login and password or is this possible?

Newbie

I want to share my Spotify with my friend and I don't want to use my Facebook login so how do I use a Spotify login and password or is this possible?

user-removed

Not applicable

857 Views

2 replies

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I really don't get this..

I've been contacting the customer service of Spotify for the past 4 hours.. First had to give them the code o my card and all, seeing as I wasn't able to get my premium back up, and now I just had an e-mail back saying: Hi there, thanks for getting i...

Music Fan

I've been contacting the customer service of Spotify for the past 4 hours..  First had to give them the code o my card and all, seeing as I wasn't able to get my premium back up, and now I just...

Sam

Spotify

1770 Views

17 replies

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Enabling Radio on two devices simultaneously?

Hello, I understand that I cannot currently use the premium Spotify features on two devices at the same time, and that may take some more time to think about and figure out on your end.But Radio on the other hand is a non-premium feature, so why can'...

Casual Listener

Hello,   I understand that I cannot currently use the premium Spotify features on two devices at the same time, and that may take some more time to think about and figure out on your end. But...

Peter__

Community Legend

1026 Views

4 replies

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error 408

I have problem with spotify with error 408. and I don't know why. plz help me.be great.emil lazar

Newbie

I have problem with spotify with error 408. and I don't know why. plz help me. be great. emil lazar

Peter__

Community Legend

557 Views

1 replies

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Premium probs

Hi there. I'm trying to upgrade my Spotify Premium for the second time. I got all these emails about paymentsfaliure, which i really dont understand why, so they disconnected me. But then i wanted to pay again, for Premium, so i could use it on my ph...

Newbie

Hi there. I'm trying to upgrade my Spotify Premium for the second time. I got all these emails about paymentsfaliure, which i really dont understand why, so they disconnected me. But then i wanted to...

282 Views

0 replies

0 likes

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Someone copied my playlist and is raking in the subscriptions!

I hate to throw my toys out of the pram here (really I don't care, and that is in fact what I’m doing in its entirety) but someone has copied my 3600+ subscribed to playlist - same songs, exactly the same order - renamed it, publicised it and made it...

Casual Listener

I hate to throw my toys out of the pram here (really I don't care, and that is in fact what I’m doing in its entirety) but someone has copied my 3600+ subscribed to playlist - same songs, exactly the...

524 Views

0 replies

0 likes

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Solved!! Spotify charging me twice on TWO separate days

Every 26th on each month Spotify renews my account. But going through my statement I realised spotify is charging also on the 18th of every month! What is going on? I pay through paypal and the 26th of each month the payment is correct when I compare...

Visitor

Every 26th on each month Spotify renews my account. But going through my statement I realised spotify is charging also on the 18th of every month! What is going on?   I pay through paypal and ...

user-removed

Not applicable

2713 Views

3 replies

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latest verision spotify?

I had someting going not ok. I am wondering abouth if I have latest verision ofspotify? Could I have a new upgrade one?I love spotify Tore Eivinn [email protected]

Music Fan

I had  someting going not ok. I am wondering abouth if I have latest verision of spotify?   Could I have a new upgrade one? I love spotify   Tore Eivinn Markhus te-mark@onl...

Peter__

Community Legend

749 Views

4 replies

0 likes

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