Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Can not connect/share on facebook

Hey! For some reason my music and new playlist does not show on my facebook. I have connected them and all of that but it does not work and I have to share everything manualy. Do I have to klick on "Yes, share my information with third parties" for t...

Casual Listener

Hey!   For some reason my music and new playlist does not show on my facebook. I have connected them and all of that but it does not work and I have to share everything manualy. Do I have to k...

Taylor

Community Legend

1897 Views

1 replies

0 likes

Connect
Facebook
  • 1897 Views
  • 1 replies
  • 0 likes

Spotify is taking longer to load since I've downgraded.

I recently downgraded from premium to unlimited and ever since whenever I'm attempting to browse spotify it sometimes takes up to three to four minutes for an Artist's page to load. At first I thought it was my computer; however, itunes works just fi...

Casual Listener

I recently downgraded from premium to unlimited and ever since whenever I'm attempting to browse spotify it sometimes takes up to three to four minutes for an Artist's page to load. At first I though...

Peter__

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

unable to make premium paymeny

Hi, I am tryin to select payment method for Premium and it does not accept any selection (Visa/Amex/PayPal), I keep getting the same screen where I should choose method

Casual Listener

Hi,   I am tryin to select payment method for Premium and it does not accept any selection (Visa/Amex/PayPal), I keep getting the same screen where I should choose method

DontaDeisel

Newbie

1431 Views

7 replies

0 likes

  • 1431 Views
  • 7 replies
  • 0 likes

Question about Radio on Unlimited Account

I have the Unlimited Account (living in USA). I realize that on my iPhone and iPad I can only use the Radio Stations and that there is a limit on the number of "skips" allowed.Is there any other limitations (time allowed, number of songs played) for ...

Newbie

I have the Unlimited Account (living in USA). I realize that on my iPhone and iPad I can only use the Radio Stations and that there is a limit on the number of "skips" allowed. Is there any other li...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Two different premium accounts can't seem to be online at the same time

Hello there A while ago I logged into my Premium spotify account on a friends ipad. Now, it seems we can't be online at the same time. We both have premium accounts, but they seem to be connected and seen as one. Has anyone else experienced this prob...

Newbie

Hello there   A while ago I logged into my Premium spotify account on a friends ipad. Now, it seems we can't be online at the same time.    We both have premium accounts, but they ...

Taylor

Community Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Unable to upgrade

I have been trying to upgrade to unlimited but when it takes me to the payment page it wont "continue"Help

Newbie

I have been trying to upgrade to unlimited but when it takes me to the payment page it wont "continue" Help

Taylor

Community Legend

821 Views

5 replies

0 likes

  • 821 Views
  • 5 replies
  • 0 likes

How do I switch off Community Mailer ? . . My email account is being bombarded !

Help ! ! ! ?? ? I am receiving dozens of emails from Spotify Community Mailer titled:- "You have 1 update for your Spotify Community Subscriptions" I am not aware that I have subscribed to anything in Spotify and I certainly cannot work out how to un...

Music Fan

Help ! ! ! ?? ?   I am receiving dozens of emails from Spotify Community Mailer titled:-   "You have 1 update for your Spotify Community Subscriptions"   I am not aware that I ha...

Sam

Spotify

2229 Views

2 replies

0 likes

  • 2229 Views
  • 2 replies
  • 0 likes

Registered for Premium, but still prompted to subscribe on my iPad / iPhone

I registered for Spotify premium to compare against Rdio.com. I upgraded my account to premium on the website.When I use the mobile app, it still prompts me to subscribe to get premium features. I am not going to pay twice, so I deleted the app, hopi...

Newbie

I registered for Spotify premium to compare against Rdio.com. I upgraded my account to premium on the website. When I use the mobile app, it still prompts me to subscribe to get premium features. I ...

Peter__

Community Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

10 hours limit

i have been on spotify for about a week and it says i have reached my 10 hour limit, and i thought that i had 6 months unlimited listening

Casual Listener

i have been on spotify for about a week and it says i have reached my 10 hour limit, and i thought that i had 6 months unlimited listening

Peter__

Community Legend

466 Views

2 replies

0 likes

  • 466 Views
  • 2 replies
  • 0 likes

Av misstag så blev mitt spotify avinstalerat

Undrar om ni kan finna mitt Spotify igen med all musik som fanns därGjorde ett misstag och Spotify blev av instalerat Hälsningarsvenda 75svendaneras@telia,com

Newbie

Undrar om ni kan finna mitt Spotify igen med all musik som fanns där Gjorde ett misstag och Spotify blev av instalerat   Hälsningar svenda 75 svendaneras@telia,com

Peter__

Community Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

progress?

So, the Spotify team is aware of the problem with upgrading. but my question is: is there any way we can know how much progress is being made, and about how long untill fixed?

Gig Goer

So, the Spotify team is aware of the problem with upgrading.   but my question is: is there any way we can know how much progress is being made, and about how long untill fixed?

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
  • 0 likes

Merge 2 accounts (or at least their playlists)

Hi, I have 2 accounts, one free and one premium. The problem is that all my playlists is on the free account. Can I merge them (or move my premium account duration to the free account) ?

Newbie

Hi, I have 2 accounts, one free and one premium. The problem is that all my playlists is on the free account. Can I merge them (or move my premium account duration to the free account) ?

Taylor

Community Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Solved!! My playlist subscribers disappeared!

Hi there, I just restarted my Spotift as it was telling me there was an update. I opened up the program again and it is showing that I have 0 subscribers to all my playlists! I can see the subscribers has now been replaced with followers? If so I hav...

Casual Listener

Hi there,    I just restarted my Spotift as it was telling me there was an update. I opened up the program again and it is showing that I have 0 subscribers to all my playlists! I can see...

user-removed

Not applicable

1141 Views

6 replies

1 likes

  • 1141 Views
  • 6 replies
  • 1 likes

I cannot quit my premium account

Hi Team, I'm from Germany and customer of the Telekom/T-Mobile.A week ago, I wanted to quit my account, so I followed this link:https://www.spotify.com/de/account/subscription/cancel/confirm/Then I was passed on to "SofortÜberweisung.de" to cancel th...

Casual Listener

Hi Team,   I'm from Germany and customer of the Telekom/T-Mobile. A week ago, I wanted to quit my account, so I followed this link: https://www.spotify.com/de/account/subscription/cancel/c...

ChrisNitsche

Casual Listener

681 Views

2 replies

0 likes

  • 681 Views
  • 2 replies
  • 0 likes

Unable to access Premium on Android App

Hey guys,I signed up for a 30 day premium trial on my account. I cancelled the sub part because I wanted to try it before I actually subscribe. According to my account screen I'm active on Premium til 05/03. When I try to use the Android app though, ...

Newbie

Hey guys, I signed up for a 30 day premium trial on my account. I cancelled the sub part because I wanted to try it before I actually subscribe. According to my account screen I'm active on Premiu...

Taylor

Community Legend

973 Views

1 replies

0 likes

Android
Premium
Subscription
  • 973 Views
  • 1 replies
  • 0 likes

music im not listening to

My profile says I've been listening to hot sex sounds and I haven't. Its really embarrassing please take it off!

Newbie

My profile says I've been listening to hot sex sounds and I haven't. Its really embarrassing please take it off!

Taylor

Community Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

30-day trial - URGENT help request!

HiyaDone something rather stupid. I downloaded the app (iOS) 2 days ago, and was given a 48hr trial (expires at 3pm BST (British Summer Time) today - 03/04 (or, for any Americans reading this, 04/03)). I then went and registered for the free 30-day t...

Visitor

Hiya Done something rather stupid. I downloaded the app (iOS) 2 days ago, and was given a 48hr trial (expires at 3pm BST (British Summer Time) today - 03/04 (or, for any Americans reading this, 04...

Peter__

Community Legend

877 Views

1 replies

0 likes

  • 877 Views
  • 1 replies
  • 0 likes

Can't sign up for 30 day trial

I'm trying to sign up for the 30 day premium trial. I get to the page where I select payment method, click continue but then the same page just re-loads. Tried this on several different browsers and several different devices and for each of the 3 dif...

Newbie

I'm trying to sign up for the 30 day premium trial. I get to the page where I select payment method, click continue but then the same page just re-loads. Tried this on several different browsers and ...

Peter__

Community Legend

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes