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Premium

I would get premium and whenever i try to play my playlist it says i dont have premium

Casual Listener

I would get premium and whenever i try to play my playlist it says i dont have premium

Taylor

Community Legend

539 Views

3 replies

0 likes

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Increasing number of missing tracks.

I'm more and more running into problems where search results contain unavailable tracks. Sometimes they make little sense to me. E.g. this : Hiromi – Move: The Trio Project . A recent album from 1 artist with 2 other contributors on each track. Yet, ...

Music Fan

I'm more and more running into problems where search results contain unavailable tracks. Sometimes they make little sense to me. E.g. this : Hiromi – Move: The Trio Project . A recent album...

Taylor

Community Legend

571 Views

1 replies

0 likes

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Anyway to permanently organize playlists by added date?

I have several playlists with a sizeable number of songs. Everytime I add a song, it goes to the bottom. I know that you can click "Added" at the top, but I was wondering if I can make my playlists default to this? I don't want to have to manually cl...

Casual Listener

I have several playlists with a sizeable number of songs. Everytime I add a song, it goes to the bottom. I know that you can click "Added" at the top, but I was wondering if I can make my playlists d...

Taylor

Community Legend

445 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Help

Is there anyway that I can recover my music? I originally had an account synced with facebook, I then made a new account without connecting to facebook then I later accidentally connected with facebook losing all of my music that I had with my first ...

Newbie

Is there anyway that I can recover my music? I originally had an account synced with facebook, I then made a new account without connecting to facebook then I later accidentally connected with facebo...

Taylor

Community Legend

382 Views

1 replies

0 likes

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Solved!! Problem with switching on high quality. and annoying commercials.

ive been a new member for lil over month now. i am premium member in good standing. i have checked account and it tells me im ok on there end. But when i am listening to music. After every 5 or so tracks play. There is a promotional ad that pops on. ...

Casual Listener

ive been a new member for lil over month now. i am premium member in good standing. i have checked account and it tells me im ok on there end. But when i am listening to music. After every 5 or so tr...

domlora

Casual Listener

692 Views

3 replies

0 likes

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Says the county doesn't match the one in profile. But it all matches up...

So i'm trying to log-in for the first time ever and I got a warning message saying I can't log-in because my country doesn't match the one in my profile. I live in the USA, have a USA IP and no proxy. My profile says USA, connected through a USA PayP...

Newbie

So i'm trying to log-in for the first time ever and I got a warning message saying I can't log-in because my country doesn't match the one in my profile. I live in the USA, have a USA IP and no proxy...

Taylor

Community Legend

601 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

cambio en cuenta

Hola muy buenas tardes. Yo tenia una cuenta premium hasta el dia 1/4/13 en el que de repente se borraron mis listas, mis canciones favorita y comenzó una prueba de premium de 48h. Ya he realizado o intentado realizar los pasos que se indican en la ay...

Visitor

Hola muy buenas tardes. Yo tenia una cuenta premium hasta el dia 1/4/13 en el que de repente se borraron mis listas, mis canciones favorita y comenzó una prueba de premium de 48h. Ya he realizado o i...

user-removed

Not applicable

564 Views

2 replies

0 likes

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Accidentily deleted a playlis

Accidentily deleted a playlis. How can I restore this?

Newbie

Accidentily deleted a playlis.   How can I restore this?

Taylor

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Solved!! Premium not working

My premium is not working. My spotify is letting me see all my playlist but whenever I pick a song it tells me to go to radio mode. The only way to play it is to download the songs to my device/iPhone.

Casual Listener

My premium is not working. My spotify is letting me see all my playlist but whenever I pick a song it tells me to go to radio mode. The only way to play it is to download the songs to my device/iPhon...

Buddyh

Casual Listener

1234 Views

6 replies

0 likes

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How do can I delete suggested albums?

I usually don't care about the suggested albums until my job was in the line. He's the deal, I have Spotify running on startup, so the first thing I do is to fire up my laptop and get some coffee. By the time I come back everything is loaded for me (...

Casual Listener

I usually don't care about the suggested albums until my job was in the line. He's the deal, I have Spotify running on startup, so the first thing I do is to fire up my laptop and get some coffee. By...

fanito

Casual Listener

898 Views

2 replies

0 likes

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Solved!! Premium - Playback Disasters

I have a premium subscription, and I have playlists created but recently when on continuos play certain songs are silent, spotify acts like it's playing them but it's not. The help section on this tells me to check the volume on my computer, really? ...

Newbie

I have a premium subscription, and I have playlists created but recently when on continuos play certain songs are silent, spotify acts like it's playing them but it's not.  The help section on t...

Peter__

Community Legend

606 Views

1 replies

0 likes

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Last payment failed

I Was just wondering why, after 27 months of using Pay Pal with a bank account connected to it to pay for Spotify, I now receive emails telling me my payment has failed because there is no credit card connected. There has never been a CC connected to...

Casual Listener

I Was just wondering why, after 27 months of using Pay Pal with a bank account connected to it to pay for Spotify, I now receive emails telling me my payment has failed because there is no credit car...

Willematrix

Casual Listener

959 Views

4 replies

0 likes

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Cannot update account information

My spotify account is set up to my university email account. This has been cancelled now and I need to change the email address. I am only able to do this by entering my passwprd, however, Icannot remember it. My student premium account payments have...

Casual Listener

My spotify account is set up to my university email account. This has been cancelled now and I need to change the email address. I am only able to do this by entering my passwprd, however, Icannot re...

Peter__

Community Legend

802 Views

4 replies

0 likes

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HELP! I am following someone I don't want to follow

I never clicked follow for this guy. Everytime I login, I am following him, and everytime I click unfollow. If I login again, there he is. I dont want my activity feed filled up with all this guys songs, I dont know him, I dont care what he listens t...

Newbie

I never clicked follow for this guy. Everytime I login, I am following him, and everytime I click unfollow. If I login again, there he is. I dont want my activity feed filled up with all this guys so...

Taylor

Community Legend

828 Views

1 replies

0 likes

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Solved!! First subscription, why do I pay the 1st month?

Hi! I just subscribed for a premium account. But it said that it's free for 30 days, then I'll pay for the next ones.I don't understand why I just did pay for the first 30 days. How can my problem be solved? Cheers,Jukkhuete

Casual Listener

Hi!   I just subscribed for a premium account. But it said that it's free for 30 days, then I'll pay for the next ones. I don't understand why I just did pay for the first 30 days.   H...

jukkhuete

Casual Listener

741 Views

2 replies

0 likes

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Solved!! Six Months Of Free Music - Login With Facebook - Not Worked!

Hi, I have just signed up to Spotify for the first time with my facebook account because this article in the daily mail stated that Spotify offer a free 6 months free of music, but it hasn't worked, the usual free listen to music on the pc app works ...

Newbie

Hi,   I have just signed up to Spotify for the first time with my facebook account because this article in the daily mail stated that Spotify offer a free 6 months free of music, but it hasn't...

IronMike

Regular

1295 Views

2 replies

0 likes

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2 years worth of starred music is gone. Help?

I signed into my account this week, and all of my starred music is gone, along with my playlists. Is there anyway to get them back?

Visitor

I signed into my account this week, and all of my starred music is gone, along with my playlists. Is there anyway to get them back?

Peter__

Community Legend

477 Views

2 replies

0 likes

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deleteing my account/subscription

Hi, I tried sending a request through the contact form but no success. I tried in the contact form, but it won't let me type in it.. Can you delete my account ASAP please? Thanks

Casual Listener

Hi,    I tried sending a request through the contact form but no success. I tried in the contact form, but it won't let me type in it.. Can you delete my account ASAP please?  &nbsp...

Peter__

Community Legend

608 Views

2 replies

0 likes

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  • 2 replies
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Half of the songs are missing

On this album half of the songs are missing or unplayable. Unleashed – Hell´s Unleashed Why? Can it be fixed?

Regular

On this album half of the songs are missing or unplayable. Unleashed – Hell´s Unleashed   Why? Can it be fixed?    

cvskolan

Regular

960 Views

4 replies

0 likes

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Can not connect/share on facebook

Hey! For some reason my music and new playlist does not show on my facebook. I have connected them and all of that but it does not work and I have to share everything manualy. Do I have to klick on "Yes, share my information with third parties" for t...

Casual Listener

Hey!   For some reason my music and new playlist does not show on my facebook. I have connected them and all of that but it does not work and I have to share everything manualy. Do I have to k...

Taylor

Community Legend

1941 Views

1 replies

0 likes

Connect
Facebook
  • 1941 Views
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