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I would get premium and whenever i try to play my playlist it says i dont have premium
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Start a topicI would get premium and whenever i try to play my playlist it says i dont have premium
Casual Listener
I would get premium and whenever i try to play my playlist it says i dont have premium
Taylor
Community Legend
533 Views
3 replies
0 likes
I'm more and more running into problems where search results contain unavailable tracks. Sometimes they make little sense to me. E.g. this : Hiromi – Move: The Trio Project . A recent album from 1 artist with 2 other contributors on each track. Yet, ...
Music Fan
I'm more and more running into problems where search results contain unavailable tracks. Sometimes they make little sense to me. E.g. this : Hiromi – Move: The Trio Project . A recent album...
Taylor
Community Legend
569 Views
1 replies
0 likes
I have several playlists with a sizeable number of songs. Everytime I add a song, it goes to the bottom. I know that you can click "Added" at the top, but I was wondering if I can make my playlists default to this? I don't want to have to manually cl...
Casual Listener
I have several playlists with a sizeable number of songs. Everytime I add a song, it goes to the bottom. I know that you can click "Added" at the top, but I was wondering if I can make my playlists d...
Taylor
Community Legend
435 Views
1 replies
0 likes
Is there anyway that I can recover my music? I originally had an account synced with facebook, I then made a new account without connecting to facebook then I later accidentally connected with facebook losing all of my music that I had with my first ...
Newbie
Is there anyway that I can recover my music? I originally had an account synced with facebook, I then made a new account without connecting to facebook then I later accidentally connected with facebo...
Taylor
Community Legend
369 Views
1 replies
0 likes
ive been a new member for lil over month now. i am premium member in good standing. i have checked account and it tells me im ok on there end. But when i am listening to music. After every 5 or so tracks play. There is a promotional ad that pops on. ...
Casual Listener
ive been a new member for lil over month now. i am premium member in good standing. i have checked account and it tells me im ok on there end. But when i am listening to music. After every 5 or so tr...
domlora
Casual Listener
683 Views
3 replies
0 likes
So i'm trying to log-in for the first time ever and I got a warning message saying I can't log-in because my country doesn't match the one in my profile. I live in the USA, have a USA IP and no proxy. My profile says USA, connected through a USA PayP...
Newbie
So i'm trying to log-in for the first time ever and I got a warning message saying I can't log-in because my country doesn't match the one in my profile. I live in the USA, have a USA IP and no proxy...
Taylor
Community Legend
596 Views
1 replies
0 likes
Hola muy buenas tardes. Yo tenia una cuenta premium hasta el dia 1/4/13 en el que de repente se borraron mis listas, mis canciones favorita y comenzó una prueba de premium de 48h. Ya he realizado o intentado realizar los pasos que se indican en la ay...
Visitor
Hola muy buenas tardes. Yo tenia una cuenta premium hasta el dia 1/4/13 en el que de repente se borraron mis listas, mis canciones favorita y comenzó una prueba de premium de 48h. Ya he realizado o i...
user-removed
Not applicable
559 Views
2 replies
0 likes
Accidentily deleted a playlis. How can I restore this?
Newbie
Accidentily deleted a playlis. How can I restore this?
Taylor
Community Legend
459 Views
1 replies
0 likes
My premium is not working. My spotify is letting me see all my playlist but whenever I pick a song it tells me to go to radio mode. The only way to play it is to download the songs to my device/iPhone.
Casual Listener
My premium is not working. My spotify is letting me see all my playlist but whenever I pick a song it tells me to go to radio mode. The only way to play it is to download the songs to my device/iPhon...
Buddyh
Casual Listener
1219 Views
6 replies
0 likes
I usually don't care about the suggested albums until my job was in the line. He's the deal, I have Spotify running on startup, so the first thing I do is to fire up my laptop and get some coffee. By the time I come back everything is loaded for me (...
Casual Listener
I usually don't care about the suggested albums until my job was in the line. He's the deal, I have Spotify running on startup, so the first thing I do is to fire up my laptop and get some coffee. By...
fanito
Casual Listener
893 Views
2 replies
0 likes
I have a premium subscription, and I have playlists created but recently when on continuos play certain songs are silent, spotify acts like it's playing them but it's not. The help section on this tells me to check the volume on my computer, really? ...
Newbie
I have a premium subscription, and I have playlists created but recently when on continuos play certain songs are silent, spotify acts like it's playing them but it's not. The help section on t...
Peter__
Community Legend
602 Views
1 replies
0 likes
I Was just wondering why, after 27 months of using Pay Pal with a bank account connected to it to pay for Spotify, I now receive emails telling me my payment has failed because there is no credit card connected. There has never been a CC connected to...
Casual Listener
I Was just wondering why, after 27 months of using Pay Pal with a bank account connected to it to pay for Spotify, I now receive emails telling me my payment has failed because there is no credit car...
Willematrix
Casual Listener
946 Views
4 replies
0 likes
My spotify account is set up to my university email account. This has been cancelled now and I need to change the email address. I am only able to do this by entering my passwprd, however, Icannot remember it. My student premium account payments have...
Casual Listener
My spotify account is set up to my university email account. This has been cancelled now and I need to change the email address. I am only able to do this by entering my passwprd, however, Icannot re...
Peter__
Community Legend
793 Views
4 replies
0 likes
I never clicked follow for this guy. Everytime I login, I am following him, and everytime I click unfollow. If I login again, there he is. I dont want my activity feed filled up with all this guys songs, I dont know him, I dont care what he listens t...
Newbie
I never clicked follow for this guy. Everytime I login, I am following him, and everytime I click unfollow. If I login again, there he is. I dont want my activity feed filled up with all this guys so...
Taylor
Community Legend
823 Views
1 replies
0 likes
Hi! I just subscribed for a premium account. But it said that it's free for 30 days, then I'll pay for the next ones.I don't understand why I just did pay for the first 30 days. How can my problem be solved? Cheers,Jukkhuete
Casual Listener
Hi! I just subscribed for a premium account. But it said that it's free for 30 days, then I'll pay for the next ones. I don't understand why I just did pay for the first 30 days. H...
jukkhuete
Casual Listener
737 Views
2 replies
0 likes
Hi, I have just signed up to Spotify for the first time with my facebook account because this article in the daily mail stated that Spotify offer a free 6 months free of music, but it hasn't worked, the usual free listen to music on the pc app works ...
Newbie
Hi, I have just signed up to Spotify for the first time with my facebook account because this article in the daily mail stated that Spotify offer a free 6 months free of music, but it hasn't...
IronMike
Regular
1292 Views
2 replies
0 likes
I signed into my account this week, and all of my starred music is gone, along with my playlists. Is there anyway to get them back?
Visitor
I signed into my account this week, and all of my starred music is gone, along with my playlists. Is there anyway to get them back?
Peter__
Community Legend
473 Views
2 replies
0 likes
Hi, I tried sending a request through the contact form but no success. I tried in the contact form, but it won't let me type in it.. Can you delete my account ASAP please? Thanks
Casual Listener
Hi, I tried sending a request through the contact form but no success. I tried in the contact form, but it won't let me type in it.. Can you delete my account ASAP please?  ...
Peter__
Community Legend
602 Views
2 replies
0 likes
On this album half of the songs are missing or unplayable. Unleashed – Hell´s Unleashed Why? Can it be fixed?
Regular
On this album half of the songs are missing or unplayable. Unleashed – Hell´s Unleashed Why? Can it be fixed?
cvskolan
Regular
946 Views
4 replies
0 likes
Hey! For some reason my music and new playlist does not show on my facebook. I have connected them and all of that but it does not work and I have to share everything manualy. Do I have to klick on "Yes, share my information with third parties" for t...
Casual Listener
Hey! For some reason my music and new playlist does not show on my facebook. I have connected them and all of that but it does not work and I have to share everything manualy. Do I have to k...
Taylor
Community Legend
1935 Views
1 replies
0 likes