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Lost my premium account and playlists!

Yesterday I accidently disconnected my facebook my from my account. As I don't have a 'normal' account I use the FB.As I logged back in with my fb, suddenly my account was empty, I got a free premium account for 2 days, and all my playlists are gone!...

Newbie

Yesterday I accidently disconnected my facebook my from my account. As I don't have a 'normal' account I use the FB. As I logged back in with my fb, suddenly my account was empty, I got a free premi...

Peter__

Community Legend

287 Views

1 replies

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Bank account

Hey guys. Just a quick question. If i subscribe to spotify unmlimited and say one month there wasn't enough money in my account to pay that month would you still take it out and leave me overdrawn?

Casual Listener

Hey guys. Just a quick question. If i subscribe to spotify unmlimited and say one month there wasn't enough money in my account to pay that month would you still take it out and leave me overdrawn?

Liam

Community Legend

457 Views

2 replies

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change accounts

Really sorry but another quick question. Can i try spotify premium for free for a month then just choose unlimited after that month

Casual Listener

Really sorry but another quick question. Can i try spotify premium for free for a month then just choose unlimited after that month

Liam

Community Legend

345 Views

2 replies

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Old Email Attached to account

Hi! Seems I haven't changed my account details in ages. I have old email attached to account and of course I don't have access to it anymore. Which means I don't remember it password. I contacted to support that can they change my email to the curren...

Casual Listener

Hi! Seems I haven't changed my account details in ages. I have old email attached to account and of course I don't have access to it anymore. Which means I don't remember it password. I contacted to ...

Peter__

Community Legend

436 Views

2 replies

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subscription

I try that 30 days trial and now i dont have that button at my profile on which cancel the subscription?

Newbie

I try that 30 days trial and now i dont have that button at my profile on which cancel the subscription?

Peter__

Community Legend

342 Views

1 replies

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Payment/Bank Date

Hi,I'm just wondering, if I wanted the £9.99 payment to be taken via bank account on the 03 of each month, what date would I need to purchase Spotify? In a sence, how long does Spotify take to withdraw the funds from the bank account? Let me know you...

Newbie

Hi, I'm just wondering, if I wanted the £9.99 payment to be taken via bank account on the 03 of each month, what date would I need to purchase Spotify?   In a sence, how long does Spotify tak...

Peter__

Community Legend

441 Views

1 replies

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When I try to connect without Facebook

I'm asked to pick a plan after creating an account I don't want to use Facebook to log im

Casual Listener

I'm asked to pick a plan after creating an account I don't want to use Facebook to log im

Peter__

Community Legend

349 Views

1 replies

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Logged out and lost playlists!

I normally just quit spotify and have it remember me so I never end up logging in. But this time I logged out and all my playlists are gone. Tried looking at other help threads but cannot remember my original spotify username. I have my email with fa...

Newbie

I normally just quit spotify and have it remember me so I never end up logging in.  But this time  I logged out and all my playlists are gone.  Tried looking at other help threads but ...

Peter__

Community Legend

1494 Views

1 replies

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I don't even understand if I have premium

I have no idea how this world I go to a song and it tells me to go on my pc for premium but I wanna use my iphone

Newbie

I have no idea how this world I go to a song and it tells me to go on my pc for premium but I wanna use my iphone

Peter__

Community Legend

371 Views

1 replies

0 likes

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Everything Edited?!

Can anyone tell me why everything I've been listening to has been changed to "edited?" I don't see anything under settings. Thanks!

Newbie

Can anyone tell me why everything I've been listening to has been changed to "edited?" I don't see anything under settings. Thanks! 

Peter__

Community Legend

448 Views

2 replies

0 likes

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Solved!! Disconnected from Facebook and lost everything, who can help?

When I disconnected from Facebook, I lost everything from Spotify and now it thinks I am a free user when I pay for premium....Please Help!!

Visitor

When I disconnected from Facebook, I lost everything from Spotify and now it thinks I am a free user when I pay for premium....Please Help!!

Peter__

Community Legend

955 Views

6 replies

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How to delete my debit card form my profile

How to delete my debit card form my profile?? Thanks

Newbie

How to delete my debit card form my profile?? Thanks

user-removed

Not applicable

1496 Views

3 replies

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Account doing weird things

Hello, So i suscribed for the 1 month free premium to try out spotify, and cancelled right away the subscription and deleted my bank information in order to not forget.Weird thing, it all reappered as if i didn't unsuscribe, and the bank info was sti...

Casual Listener

Hello,   So i suscribed for the 1 month free premium to try out spotify, and cancelled right away the subscription and deleted my bank information in order to not forget. Weird thing, it all ...

Sam

Spotify

594 Views

3 replies

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Downgraded to Unlimited and I want to upgrade to Premium again - But how?

Hello- I downgraded my account to Unlimited, but miss having mobile device access. I attempted to upgrade back to Premium again via my online account but it's not clear how? There is no option in the online account interface to upgrade again, or halt...

Regular

Hello-   I downgraded my account to Unlimited, but miss having mobile device access.  I attempted to upgrade back to Premium again via my online account but it's not clear how?  Ther...

Sam

Spotify

757 Views

7 replies

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Problem resetting password

Just made a new account on spotify and it said that something went wrong. Then I try again and now my email and username is already in use. I use the password reset and get an email but when i click the link following message appears on spotify: Seem...

Casual Listener

Just made a new account on spotify and it said that something went wrong. Then I try again and now my email and username is already in use. I use the password reset and get an email but when i click ...

AntonRoth

Casual Listener

471 Views

2 replies

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Playlists are gone

How do you recover them? They disappeared after logout and login.

Visitor

How do you recover them? They disappeared after logout and login. 😞

Peter__

Community Legend

416 Views

2 replies

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Subscription with gift cards

Hi, If I premium buy gift card for a friend, will they have to give their credit card details to activate it? In other words, will the card put them on a rolling subscription until they cancel? Any answers would be much appreciated. Cheers,Charlie

Newbie

Hi,   If I premium buy gift card for a friend, will they have to give their credit card details to activate it?   In other words, will the card put them on a rolling subscription until ...

Peter__

Community Legend

376 Views

1 replies

0 likes

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Charged my PayPal instead of Card

Hello, Just now, I added a credit card to re-new my Spotify subscription. Instead of charging my credit card, it charged my PayPal. Is there a way they can adjust there where it charges my credit card and not my PayPal? Do I contact Spotify or do som...

Newbie

Hello,   Just now, I added a credit card to re-new my Spotify subscription. Instead of charging my credit card, it charged my PayPal. Is there a way they can adjust there where it charges my c...

Peter__

Community Legend

545 Views

2 replies

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I accidentally picked unlimted instead of premium when I redeemed a giftcard

Will customer support let me undo this and switch to premium? I bought the giftcard for premium, not unlimited. When I redeemed the giftcard the only option on my screen was unlimited so I selected unlimited. I think my internet or something was bein...

Regular

Will customer support let me undo this and switch to premium? I bought the giftcard for premium, not unlimited. When I redeemed the giftcard the only option on my screen was unlimited so I selected u...

Peter__

Community Legend

818 Views

6 replies

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Solved!! Access to browser-based beta

How can I get access to the browser-based beta version of Spotify? I have a Windows 8 (Surface Pro) tablet and I'd love to try out the bigger, touch-friendlier, browser-based version instead of using the desktop version. How can I sign up? Thanks

Regular

How can I get access to the browser-based beta version of Spotify? I have a Windows 8 (Surface Pro) tablet and I'd love to try out the bigger, touch-friendlier, browser-based version instead of using...

Peter__

Community Legend

1235 Views

6 replies

0 likes

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