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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

777652 Views

18 replies

29 likes

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Is there a limit to how many times i can play an album?

Hi there i have read and re read the info on time limits and i am confused! I have had spotify free for some time (and thank you, i LOVE it!) but could you explain why there are some songs that play and whole albums in my playlist that won't? Is ther...

Casual Listener

Hi there i have read and re read the info on time limits and i am confused! I have had spotify free for some time (and thank you, i LOVE it!) but could you explain why there are some songs that play ...

Liam

Community Legend

1772 Views

1 replies

0 likes

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Multi location accounts

Hi I am trying to buy a few premium memberships for my offices (assume i need one for each location) and wonder if there is an easy way to do this without being billed separately, having to enter several different emails (rather than just mine), etc....

Casual Listener

Hi   I am trying to buy a few premium memberships for my offices (assume i need one for each location) and wonder if there is an easy way to do this without being billed separately, having to ...

sbfusa

Casual Listener

375 Views

2 replies

0 likes

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Solved!! Ive just got my first spotify card

Ive got first spotify card and cant get on my radio for first time. Call my new number. Ami

Casual Listener

Ive got first spotify card and cant get on my radio for first time. Call my new number. Ami

Aims1982

Casual Listener

440 Views

2 replies

0 likes

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Solved!! Premium working only on PC desktop -- not my Iphone or Ipad

I have searched the community and can't find a solution to this. Though plenty of people have posted that they've been able to resolve similar problems w/ the help of spotify, exactly how they did it isn't clear. My premium subscription lapsed. I jus...

Casual Listener

I have searched the community and can't find a solution to this. Though plenty of people have posted that they've been able to resolve similar problems w/ the help of spotify, exactly how they did it...

Peter__

Community Legend

584 Views

3 replies

0 likes

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  • 3 replies
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Lost my play playlist also!

Hey There. Im not sure what happend and when, but I notised the other day that All my Playlists were gone, Insted I have some other list that I did not create. Can anyone help me with getting my lists back?

Casual Listener

Hey There.   Im not sure what happend and when, but I notised the other day that All my Playlists were gone, Insted I have some other list that I did not create. Can anyone help me with gettin...

Peter__

Community Legend

380 Views

3 replies

0 likes

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  • 3 replies
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Lost my premium account and playlists!

Yesterday I accidently disconnected my facebook my from my account. As I don't have a 'normal' account I use the FB.As I logged back in with my fb, suddenly my account was empty, I got a free premium account for 2 days, and all my playlists are gone!...

Newbie

Yesterday I accidently disconnected my facebook my from my account. As I don't have a 'normal' account I use the FB. As I logged back in with my fb, suddenly my account was empty, I got a free premi...

Peter__

Community Legend

245 Views

1 replies

0 likes

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Bank account

Hey guys. Just a quick question. If i subscribe to spotify unmlimited and say one month there wasn't enough money in my account to pay that month would you still take it out and leave me overdrawn?

Casual Listener

Hey guys. Just a quick question. If i subscribe to spotify unmlimited and say one month there wasn't enough money in my account to pay that month would you still take it out and leave me overdrawn?

Liam

Community Legend

386 Views

2 replies

0 likes

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change accounts

Really sorry but another quick question. Can i try spotify premium for free for a month then just choose unlimited after that month

Casual Listener

Really sorry but another quick question. Can i try spotify premium for free for a month then just choose unlimited after that month

Liam

Community Legend

288 Views

2 replies

0 likes

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Old Email Attached to account

Hi! Seems I haven't changed my account details in ages. I have old email attached to account and of course I don't have access to it anymore. Which means I don't remember it password. I contacted to support that can they change my email to the curren...

Casual Listener

Hi! Seems I haven't changed my account details in ages. I have old email attached to account and of course I don't have access to it anymore. Which means I don't remember it password. I contacted to ...

Peter__

Community Legend

371 Views

2 replies

0 likes

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subscription

I try that 30 days trial and now i dont have that button at my profile on which cancel the subscription?

Newbie

I try that 30 days trial and now i dont have that button at my profile on which cancel the subscription?

Peter__

Community Legend

285 Views

1 replies

0 likes

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Payment/Bank Date

Hi,I'm just wondering, if I wanted the £9.99 payment to be taken via bank account on the 03 of each month, what date would I need to purchase Spotify? In a sence, how long does Spotify take to withdraw the funds from the bank account? Let me know you...

Newbie

Hi, I'm just wondering, if I wanted the £9.99 payment to be taken via bank account on the 03 of each month, what date would I need to purchase Spotify?   In a sence, how long does Spotify tak...

Peter__

Community Legend

376 Views

1 replies

0 likes

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When I try to connect without Facebook

I'm asked to pick a plan after creating an account I don't want to use Facebook to log im

Casual Listener

I'm asked to pick a plan after creating an account I don't want to use Facebook to log im

Peter__

Community Legend

303 Views

1 replies

0 likes

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  • 1 replies
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Logged out and lost playlists!

I normally just quit spotify and have it remember me so I never end up logging in. But this time I logged out and all my playlists are gone. Tried looking at other help threads but cannot remember my original spotify username. I have my email with fa...

Newbie

I normally just quit spotify and have it remember me so I never end up logging in.  But this time  I logged out and all my playlists are gone.  Tried looking at other help threads but ...

Peter__

Community Legend

1427 Views

1 replies

0 likes

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  • 1 replies
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I don't even understand if I have premium

I have no idea how this world I go to a song and it tells me to go on my pc for premium but I wanna use my iphone

Newbie

I have no idea how this world I go to a song and it tells me to go on my pc for premium but I wanna use my iphone

Peter__

Community Legend

319 Views

1 replies

0 likes

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  • 1 replies
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Everything Edited?!

Can anyone tell me why everything I've been listening to has been changed to "edited?" I don't see anything under settings. Thanks!

Newbie

Can anyone tell me why everything I've been listening to has been changed to "edited?" I don't see anything under settings. Thanks! 

Peter__

Community Legend

359 Views

2 replies

0 likes

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Solved!! Disconnected from Facebook and lost everything, who can help?

When I disconnected from Facebook, I lost everything from Spotify and now it thinks I am a free user when I pay for premium....Please Help!!

Visitor

When I disconnected from Facebook, I lost everything from Spotify and now it thinks I am a free user when I pay for premium....Please Help!!

Peter__

Community Legend

800 Views

6 replies

0 likes

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How to delete my debit card form my profile

How to delete my debit card form my profile?? Thanks

Newbie

How to delete my debit card form my profile?? Thanks

user-removed

Not applicable

1393 Views

3 replies

0 likes

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Account doing weird things

Hello, So i suscribed for the 1 month free premium to try out spotify, and cancelled right away the subscription and deleted my bank information in order to not forget.Weird thing, it all reappered as if i didn't unsuscribe, and the bank info was sti...

Casual Listener

Hello,   So i suscribed for the 1 month free premium to try out spotify, and cancelled right away the subscription and deleted my bank information in order to not forget. Weird thing, it all ...

Sam

Spotify

480 Views

3 replies

0 likes

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  • 3 replies
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Downgraded to Unlimited and I want to upgrade to Premium again - But how?

Hello- I downgraded my account to Unlimited, but miss having mobile device access. I attempted to upgrade back to Premium again via my online account but it's not clear how? There is no option in the online account interface to upgrade again, or halt...

Regular

Hello-   I downgraded my account to Unlimited, but miss having mobile device access.  I attempted to upgrade back to Premium again via my online account but it's not clear how?  Ther...

Sam

Spotify

593 Views

7 replies

0 likes

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Problem resetting password

Just made a new account on spotify and it said that something went wrong. Then I try again and now my email and username is already in use. I use the password reset and get an email but when i click the link following message appears on spotify: Seem...

Casual Listener

Just made a new account on spotify and it said that something went wrong. Then I try again and now my email and username is already in use. I use the password reset and get an email but when i click ...

AntonRoth

Casual Listener

396 Views

2 replies

0 likes

  • 396 Views
  • 2 replies
  • 0 likes