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Payment problems

Payment problems

Avatar of Luis-Ayala12
Newbie
2016-07-20 07:24 AM
I tried to pay premium 3 times but spotify told me that there was a problem with the payment, 1 hour later i check my bank account and i have paid for spotify 3 times, but I don't have premium. Sorry if there's a spelling mistke im not american.
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Avatar of Maxim
Spotify Star
Spotify Star
2016-07-20 11:54 AM

Hey @Luis-Ayala12,

 

Have you received a receipt for your purchase via Email?

MaximSpotify Star
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