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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
80278 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
99523 Views
9 replies
2 likes
Hello, previously I sign up my spotify account with facebook. But when I tried to set my password for my account through change password link from my email, I got 'There was a problem setting the password' and unable to change my password. Could some...
Hello, previously I sign up my spotify account with facebook. But when I tried to set my password for my account through change password link from my email, I got 'There was a problem setting the pas...
Community Legend
332 Views
3 replies
0 likes
I've used Spotify premium for years now and just realized that I qualify for the student discount. I'd like to switch from premium to the student discount rate -- does anyone know how to do this? Thanks!
I've used Spotify premium for years now and just realized that I qualify for the student discount. I'd like to switch from premium to the student discount rate -- does anyone know how to do this?&nbs...
Spotify Star
197 Views
1 replies
0 likes
My spotify subscription renewal date is 26th of every month. This month I switched to spotify family and I was charged on 16th instead. Why was I charged 10 days before?
My spotify subscription renewal date is 26th of every month. This month I switched to spotify family and I was charged on 16th instead. Why was I charged 10 days before?
Not applicable
334 Views
4 replies
0 likes
I know it says if I want to change my payment date I will have to go back to ad based free trial. And than sign up for premium on the date I want my new billing to start. Question in doing all this will my music I already have on my premium account n...
I know it says if I want to change my payment date I will have to go back to ad based free trial. And than sign up for premium on the date I want my new billing to start. Question in doing all this w...
Spotify Star
441 Views
1 replies
0 likes
Hello, I want to delete my Spotify account because I have other active account, I send the formulary but I don't have no answer, I don't know if there's another faster way to do this process
Hello, I want to delete my Spotify account because I have other active account, I send the formulary but I don't have no answer, I don't know if there's another faster way to do this process
Spotify Star
856 Views
3 replies
0 likes
Hi all, Im based in Czech Republic but want to pay for a family subscription with UK debit card, it keeps asking me to change my account to a UK account and it's nearly double the price?Is there anyway to get this sorted? Thanks for any help.Much app...
Hi all, Im based in Czech Republic but want to pay for a family subscription with UK debit card, it keeps asking me to change my account to a UK account and it's nearly double the price? Is...
Casual Listener
514 Views
4 replies
0 likes
I've tried clicking multiple times to set my device password and it says it'll send me an e-mail to set it, but I still haven't received anything in my inbox or my junk mail. Any idea why?
I've tried clicking multiple times to set my device password and it says it'll send me an e-mail to set it, but I still haven't received anything in my inbox or my junk mail. Any idea why?
Casual Listener
369 Views
4 replies
0 likes
my email address [email address removed] is no longer attached to my user name m4rk3014 ,it seems to be logged to another user name m4rk301-gb and when I log on to this account none of my playlists are there so I know it is not my account ,I am extre...
my email address [email address removed] is no longer attached to my user name m4rk3014 ,it seems to be logged to another user name m4rk301-gb and when I log on to this account none of my playlists a...
Spotify Star
610 Views
7 replies
0 likes
Hello Spotify Community! I am struggling to get my subscriptions to work - me and my wife are having to separate premium accounts which are paid for with my debit card. We intentionally don't use Family option. We constantly get error messages saying...
Hello Spotify Community! I am struggling to get my subscriptions to work - me and my wife are having to separate premium accounts which are paid for with my debit card. We intentionally don'...
Community Legend
332 Views
1 replies
0 likes
so as of right now I am in korea, but then I want premium. the only payment i have is through mobile bills for taiwan. (i am not sure if the region i am in have to do with anything). but then whenever i put in my information and everything and hit en...
so as of right now I am in korea, but then I want premium. the only payment i have is through mobile bills for taiwan. (i am not sure if the region i am in have to do with anything). but then wheneve...
Community Legend
470 Views
3 replies
0 likes
I have just bought a Spotify Premium Gift-Card for today and i have not yet received a comfirmation email and the code on my email account. What Am I supposed to do? Sorry for my bad English Please help!Thx
I have just bought a Spotify Premium Gift-Card for today and i have not yet received a comfirmation email and the code on my email account. What Am I supposed to do? Sorry for my bad English 😞 Plea...
Community Legend
1998 Views
1 replies
0 likes
When I log into my account and went to offline, i cannot play my playlist as its showing your device is offline..and after an enquiry i got a spotify code once again but i dont know where should i insert that code..please help me on this..thank youMy...
When I log into my account and went to offline, i cannot play my playlist as its showing your device is offline..and after an enquiry i got a spotify code once again but i dont know where should i in...
Casual Listener
402 Views
4 replies
0 likes
I recently got a new phone and when i went to transfer my spotify i noticed it had no music when i logged in but when i looked on my old phone, i was logged into a different name with all my songs. The money came out of my account so is it possible i...
I recently got a new phone and when i went to transfer my spotify i noticed it had no music when i logged in but when i looked on my old phone, i was logged into a different name with all my songs. T...
Casual Listener
246 Views
2 replies
0 likes
Hello,I've created one Spotify account without linking to Facebook initially.Once I've tried to link it to Facebook but, as another person with his own FB profile have logged in my computer, it connected automatically to his profile.I've tried everyt...
Hello, I've created one Spotify account without linking to Facebook initially. Once I've tried to link it to Facebook but, as another person with his own FB profile have logged in my computer, it c...
Casual Listener
512 Views
2 replies
0 likes
HiI forgot my password and no longer have access to my email address. I have sent several notes to spotify but they just say they will email me at the address I don't have access to. If anyone can help please email me at [email address removed] thank...
Hi I forgot my password and no longer have access to my email address. I have sent several notes to spotify but they just say they will email me at the address I don't have access to. If anyone ca...
Casual Listener
517 Views
4 replies
0 likes
I set up Spotify Premium for family with my mothers account as the main account, but when I went on my own account and tried changing my settings, the changes wouldn't save because the country I chose was invalid (Norway). Naturally, to save my setti...
I set up Spotify Premium for family with my mothers account as the main account, but when I went on my own account and tried changing my settings, the changes wouldn't save because the country I chos...
Spotify Star
420 Views
3 replies
0 likes
Is it possible to download subcription songs with Premium onto a Zune? The Zune does not have Internet connectivity. It's like a basic MP3 player.
Is it possible to download subcription songs with Premium onto a Zune? The Zune does not have Internet connectivity. It's like a basic MP3 player.
Music Fan
696 Views
3 replies
0 likes
So I've only used 1 month of 3 months but I want to upgrade to family plan today. If I do this do I forfeit my remaining 2 months of .99 or will family plan and payment not start until the 3 months expire ?
So I've only used 1 month of 3 months but I want to upgrade to family plan today. If I do this do I forfeit my remaining 2 months of .99 or will family plan and payment not start until the 3 months e...
Spotify Star
544 Views
1 replies
0 likes
I tried to pay premium 3 times but spotify told me that there was a problem with the payment, 1 hour later i check my bank account and i have paid for spotify 3 times, but I don't have premium. Sorry if there's a spelling mistke im not american.
I tried to pay premium 3 times but spotify told me that there was a problem with the payment, 1 hour later i check my bank account and i have paid for spotify 3 times, but I don't have premium. Sorry...
Spotify Star
339 Views
1 replies
1 likes
I got logged out when spotify had issues and have lost my premium. Tried uninstalling/reinstalling the app and changing my password. As far as I can tell I must have a duplicate account but don't have another email address that I can remember and no ...
I got logged out when spotify had issues and have lost my premium. Tried uninstalling/reinstalling the app and changing my password. As far as I can tell I must have a duplicate account but don't hav...
Spotify Star
244 Views
1 replies
0 likes
