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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8711 Views
  • 1 replies
  • 9 likes
  • Security
  • 8711 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478089 Views
  • 979 replies
  • 111 likes
  • Account
  • 478089 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209858 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209858 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119964 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119964 Views
  • 72 replies
  • 12 likes

Can't Log In

I downloaded the app on a new phone and had to sign in but even though I have both my username and password correct (I know because I had them written down) it will not let me log in. I then tried changing my password to see if that would work but it...

  • Casual Listener
  • I downloaded the app on a new phone and had to sign in but even though I have both my username and password correct (I know because I had them written down) it will not let me log in. I then tried ch...
  • Maxim
  • Spotify Star
  • 418 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 418 Views
  • 6 replies
  • 0 likes

Have reciept but no premium

My premium is not working and I've tried every step. What do I do next? I can show proof of payment.

  • Casual Listener
  • My premium is not working and I've tried every step. What do I do next? I can show proof of payment.
  • Rwb1989
  • Casual Listener
  • 177 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 177 Views
  • 2 replies
  • 0 likes

Can't Cancel Spotify Premium

I have a Spotify premium account that was started back in May. I want to cancel the subscription that is linked to a Facebook account I am currently locked out of. I have all the checking information and Facebook login information connected to the Sp...

  • Casual Listener
  • I have a Spotify premium account that was started back in May. I want to cancel the subscription that is linked to a Facebook account I am currently locked out of. I have all the checking information...
  • octodur
  • Roadie
  • 307 Views
  • 4 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 307 Views
  • 4 replies
  • 1 likes

When will I be able to get premium on mobile?

Someone told me I wasn't able to get Spotify premium because there was a current offer for something so they removed premium. When will the option to get premium be back for mobile? Because I really don't want to have to use a credit card when I alre...

  • Casual Listener
  • Someone told me I wasn't able to get Spotify premium because there was a current offer for something so they removed premium. When will the option to get premium be back for mobile? Because I really ...
  • user-removed
  • Not applicable
  • 214 Views
  • 3 replies
  • 0 likes
  • Premium
  • 214 Views
  • 3 replies
  • 0 likes

Cannot use Spotify from abroad

Hi there!cannot use spotify. I am italian living abroad, in Kazakhstan. i download spotify on the 1st of july, i used with no issue. then i travelled to greece and all sudden the app stop working, saying that i cannot use spotify abroad for more than...

  • Newbie
  • Hi there! cannot use spotify. I am italian living abroad, in Kazakhstan. i download spotify on the 1st of july, i used with no issue. then i travelled to greece and all sudden the app stop working, ...
  • Maxim
  • Spotify Star
  • 418 Views
  • 1 replies
  • 0 likes
  • Account
  • 418 Views
  • 1 replies
  • 0 likes

Facebook Page & Spotify

Hello, i would like to know if you could connect a facebook page to a spotify account. Let me explain, i wish the fb page that you have administrator corresponded a spotify account.

  • Newbie
  •   Hello, i would like to know if you could connect a facebook page to a spotify account. Let me explain, i wish the fb page that you have administrator corresponded a spotify account.
  • Maxim
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
  • 224 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution student discount not applied for 2 months

Hi, I'm using the student discount since Jan 2015.In December 2015 I re-confirmed by student status via UNIDAYS as requested, so it should work again for next 12 months. Hoewever, suddendly I found spotify charged again the normal Premium price for M...

  • Newbie
  • Hi,   I'm using the student discount since Jan 2015. In December 2015 I re-confirmed by student status via UNIDAYS as requested, so it should work again for next 12 months.   ...
  • MaryC1
  • Spotify Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 254 Views
  • 1 replies
  • 0 likes

Wont let me pay for premium

I tried to upgrade to premium and the message "oops it looks like theres something wrong with your card ...." pops up. I used my card for other purchases after trying to purchase spotify so there is no problem with my card. I double checked to make s...

  • Newbie
  • I tried to upgrade to premium and the message "oops it looks like theres something wrong with your card ...." pops up. I used my card for other purchases after trying to purchase spotify so there is ...
  • LordRollin
  • Community Legend
  • 2609 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 2609 Views
  • 1 replies
  • 0 likes

spotify family

Hi, So i accidentally signed up on the wrong account for my spotify family. I would like to swap it to my other one. Any way or method on doing that without them charging me twice ?

  • Visitor
  • Hi,   So i accidentally signed up on the wrong account for my spotify family. I would like to swap it to my other one. Any way or method on doing that without them charging me twice ?
  • LordRollin
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 185 Views
  • 1 replies
  • 0 likes

I pay for Premium but I changed my Spotify password and now I'm on the free version

I've been paying for Premium for about 2 years now. Earlier this week due to a concern about my login/password details having been leaked, I changed my Spotify password. Now, when I log back in I am on the FREE version, even though the most recent pa...

  • Visitor
  • I've been paying for Premium for about 2 years now. Earlier this week due to a concern about my login/password details having been leaked, I changed my Spotify password. Now, when I log back in I am ...
  • Maxim
  • Spotify Star
  • 352 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
  • 352 Views
  • 5 replies
  • 0 likes

Premium to student discount premium

How do I change my subscription from regular premium to student discount premium???

  • Newbie
  • How do I change my subscription from regular premium to student discount premium???
  • LordRollin
  • Community Legend
  • 170 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 170 Views
  • 2 replies
  • 0 likes

Help me

Good day spotify..I had a problem regarding with application download it says "this item is not available in your country".I want to download the app with my new phone..im currently here in bahrain..im using this app in philippines and my account is ...

  • Casual Listener
  • Good day spotify..I had a problem regarding with application download it says "this item is not available in your country".I want to download the app with my new phone..im currently here in bahrain.....
  • jomings
  • Newbie
  • 191 Views
  • 2 replies
  • 0 likes
  • Other
  • 191 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium stopped - how do I find payment history (I think via Vodafone) ?

Morning, I've been a Premium User for ages, and suddenly this has stopped and reverted to a Free account. I suspect this may be something to do with Vodafone UK who are paying my subscription through a mobile phone deal, but before I call them I want...

  • Newbie
  • Morning, I've been a Premium User for ages, and suddenly this has stopped and reverted to a Free account. I suspect this may be something to do with Vodafone UK who are paying my subscription th...
  • MaryC1
  • Spotify Legend
  • 629 Views
  • 1 replies
  • 0 likes
  • Premium
  • 629 Views
  • 1 replies
  • 0 likes

Solved!! Where do I find the new album releases from the followed artists within Spotify?

Hi!Since the last bigger update I can't find no longer the new album releases respectively the new albums of these artists on Spotify. Before this update there was something like an 'in-Spotify-mailbox' where I could see all this new stuff on Spotify...

  • Casual Listener
  • Hi! Since the last bigger update I can't find no longer the new album releases respectively the new albums of these artists on Spotify. Before this update there was something like an 'in-Spotify-mai...
  • phoxr41
  • Casual Listener
  • 1299 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 1299 Views
  • 2 replies
  • 0 likes

Solved!! Other

My Spotify is in Turkish, yet I'm Danish and want it to be in Danish! I've checked my account, and it says DK..It's only a problem on my phone.. On my iPad it's written in Danish.Anyone who has an idea how I can get it in Danish on my phone? Rebooted...

  • Newbie
  • My Spotify is in Turkish, yet I'm Danish and want it to be in Danish! I've checked my account, and it says DK.. It's only a problem on my phone.. On my iPad it's written in Danish. Anyone who has a...
  • mzwagemakers
  • Roadie
  • 249 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 249 Views
  • 1 replies
  • 0 likes

E-Mail And Password Problem

Hello,I was using Spotify only with my mobile phone(iphone). But when i wanted to use it at my PC, i logged on with my FB account and couldn't see my Premium features. So i logged off and tried to sign in with E-mail or Nickname, but i couldn't find ...

  • Casual Listener
  • Hello, I was using Spotify only with my mobile phone(iphone). But when i wanted to use it at my PC, i logged on with my FB account and couldn't see my Premium features. So i logged off and tried to ...
  • Maxim
  • Spotify Star
  • 272 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 272 Views
  • 3 replies
  • 0 likes

facebook en spotify

Ik heb een keer mijn normale account waarmee ik inlog met normale inloggegevens gekoppeld aan mijn facebook account. Ik kan gewoon nog steeds met mijn normale inloggegevens inloggen maar nu wil ik dat mijn account niet meer gekoppeld is aan facebook....

  • Casual Listener
  • Ik heb een keer mijn normale account waarmee ik inlog met normale inloggegevens gekoppeld aan mijn facebook account. Ik kan gewoon nog steeds met mijn normale inloggegevens inloggen maar nu wil ik da...
  • dcmax
  • Casual Listener
  • 387 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 387 Views
  • 2 replies
  • 0 likes

Dubbel betalen voor een account dat niet bestaat?

Beste allemaal,Ruim een maand terug stopte mijn spotify premium account er ineens mee, ik was al mijn afspeellijsten kwijt en mijn account was ineens een spotify-free account. Omdat ik nergens kon vinden dat ik nog een abonnement had heb ik opnieuw s...

  • Newbie
  • Beste allemaal, Ruim een maand terug stopte mijn spotify premium account er ineens mee, ik was al mijn afspeellijsten kwijt en mijn account was ineens een spotify-free account. Omdat ik nergens ko...
  • daantjewieser
  • Newbie
  • 992 Views
  • 3 replies
  • 0 likes
  • 992 Views
  • 3 replies
  • 0 likes

Student Discount

I can't seem to upgrade my account to $5p/m premium with a student discount. I do not want to pay full price even though I have been for the past couple of years while in university.

  • Casual Listener
  • I can't seem to upgrade my account to $5p/m premium with a student discount. I do not want to pay full price even though I have been for the past couple of years while in university.
  • sozdol
  • Casual Listener
  • 306 Views
  • 6 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
    Unlimited
  • 306 Views
  • 6 replies
  • 0 likes

Spotify abroad

My Spotify won't let me log in and so I switched to a premium account but still the abroad error message is showing even though I have it as Australia which is correct. Can anyone help please?

  • Newbie
  • My Spotify won't let me log in and so I switched to a premium account but still the abroad error message is showing even though I have it as Australia which is correct. Can anyone help please?
  • hernandozz
  • Casual Listener
  • 228 Views
  • 2 replies
  • 0 likes
  • Login
  • 228 Views
  • 2 replies
  • 0 likes