Payment

[Ismartinez]

When i log in to my account, i get a messages that my payment has not been able to been drawn from my bank. And that i will now get down graded to Spotify free.
I have always have this Card, and have money on it. When i try to change my payment information again it wont work. I only have one creditcard, its not a new one, the same as always! Anyone knows what the problem is?! I have a Swedish account.

[Robert_W]

Hey @Ismartinez!

Welcome to the forums 🙂

Can you try to sign up once more on a computer and through an incognito window? It may also help if you clear your cache first.

Let me know if this helps.

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