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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1507 Views
  • 0 replies
  • 7 likes
  • Security
  • 1507 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445445 Views
  • 970 replies
  • 108 likes
  • Account
  • 445445 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198819 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198819 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108117 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108117 Views
  • 70 replies
  • 11 likes

Spotify doesnt allow to play certain music

Hi everyone,I am using Spotify Premium The issue is regarding a specific album by an artist XIU XIU, i somehow cannot play their latest album titled "Forget" , the other albums work just fine. This doesnt work neither on iphone or PC. On the PC the t...

  • Casual Listener
  • Hi everyone, I am using Spotify Premium   The issue is regarding a specific album by an artist XIU XIU, i somehow cannot play their latest album titled "Forget" , the other albums work j...
  • mikesxdeepxcuts
  • Casual Listener
  • 457 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 457 Views
  • 2 replies
  • 0 likes

Cambiar fecha de cobro

Hola, tengo contratado el plan familiar. Me di de alta un final de mes, y me pasan todos los cobros a final de mes. Hay alguna manera de cambiar la fecha de cobro y que me cobren a principio de mes?

  • Newbie
  • Hola, tengo contratado el plan familiar. Me di de alta un final de mes, y me pasan todos los cobros a final de mes. Hay alguna manera de cambiar la fecha de cobro y que me cobren a principio de mes?
  • MattSuda
  • Spotify Star
  • 3845 Views
  • 1 replies
  • 1 likes
  • 3845 Views
  • 1 replies
  • 1 likes

Tengo Premium y Plan Familiar pero no se refleja en mi cuenta cuando ingreso...!!!

En mi teléfono tengo configuré primero premium y luego hace unos días adquirí el plan familiar. El tema es que al entrar a mi cuenta en la computradora no se refleja que tengo ninguno de los dos. Al usar un miembro de mi familia la cuenta (familiar) ...

  • Newbie
  • En mi teléfono tengo configuré primero premium y luego hace unos días adquirí el plan familiar.  El tema es que al entrar a mi cuenta en la computradora no se refleja que tengo ninguno de los do...
  • MattSuda
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Solved!! Double prélèvement à 1 semaine d'intervalle

Bonjour je ne sais pas si c'est ici que je dois envoyer ma question pour le service support de Spotify.Je suis membre premium depuis plus d'un an, mais en mars et en avril, j'ai été prélevée 2x sur ma carte de crédit, à 1 semaine d'intervalle, et san...

  • Casual Listener
  • Bonjour   je ne sais pas si c'est ici que je dois envoyer ma question pour le service support de Spotify. Je suis membre premium depuis plus d'un an, mais en mars et en avril, j'ai été prélev...
  • MattSuda
  • Spotify Star
  • 701 Views
  • 3 replies
  • 0 likes
  • Premium
  • 701 Views
  • 3 replies
  • 0 likes

Unlinking Spotify account from Twitter account

When I share tracks from Spotify on iPhone via Twitter, Spotify shares them to my old Twitter account. The most recent solution for this problem I can find is here: https://community.spotify.com/t5/Accounts/How-do-I-change-twitter-account-to-share-to...

  • Regular
  • When I share tracks from Spotify on iPhone via Twitter, Spotify shares them to my old Twitter account. The most recent solution for this problem I can find is here:   https://community.spotify...
  • MattSuda
  • Spotify Star
  • 923 Views
  • 2 replies
  • 0 likes
  • 923 Views
  • 2 replies
  • 0 likes

Facebook Login - Error 404

Until yesterday i was able to use my Facebook account to login into my iphone Spotify app. This morning everything stoped work.I've changed my facebook password, ,my spotify password, i've already authorized spotify again into facebook but it is not ...

  • Newbie
  • Until yesterday i was able to use my Facebook account to login into my iphone Spotify app. This morning everything stoped work. I've changed my facebook password, ,my spotify password, i've already ...
  • MattSuda
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Two different accounts, need to consolidate to one

Hello, Years ago I started a spotify account under my personal email address. Two years ago, I joined spofity again with my work email address as a premium user. Since then, I have left that job and lost access to the email address linked with my pre...

  • Casual Listener
  • Hello,   Years ago I started a spotify account under my personal email address. Two years ago, I joined spofity again with my work email address as a premium user. Since then, I have left that...
  • berry22
  • Casual Listener
  • 284 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
  • 284 Views
  • 2 replies
  • 0 likes

Username now a bunch of numbers. Linked Facebook account.

I searched all the other questions but couldn't quite find an answer pertaining to my particular problem.So a few weeks ago I needed to deactivate my Facebook.My Facebook is linked to my Spotify account.As soon as I reactivated my username has been s...

Screen Shot 2017-04-26 at 11.33.00 pm.png Screen Shot 2017-04-27 at 1.03.20 am.png
  • Regular
  • I searched all the other questions but couldn't quite find an answer pertaining to my particular problem. So a few weeks ago I needed to deactivate my Facebook. My Facebook is linked to my Spotif...
  • MattSuda
  • Spotify Star
  • 701 Views
  • 3 replies
  • 0 likes
  • Account
  • 701 Views
  • 3 replies
  • 0 likes

Spotify Hi-Fi

As a recent purchaser of a home stereo, I've been trying out Tidal in addition to my Spotify subscription to compare the sound quality. Indeed, Hi-Fi and full-bitrate masters do sound considerably better than even Spotify's Premium streaming. However...

  • Newbie
  • As a recent purchaser of a home stereo, I've been trying out Tidal in addition to my Spotify subscription to compare the sound quality. Indeed, Hi-Fi and full-bitrate masters do sound considerably be...
  • MattSuda
  • Spotify Star
  • 2205 Views
  • 1 replies
  • 3 likes
  • Account
    Premium
  • 2205 Views
  • 1 replies
  • 3 likes

Missing songs and playlists

I've been using Spotify for a long time now, however I lost my premium account just recently because of payment issues. They switched me to a Facebook free account and I noticed all my saved songs and created playlists were gone! Now that I settled m...

  • Newbie
  • I've been using Spotify for a long time now, however I lost my premium account just recently because of payment issues. They switched me to a Facebook free account and I noticed all my saved songs an...
  • CryticalAce
  • Community Legend
  • 316 Views
  • 2 replies
  • 0 likes
  • 316 Views
  • 2 replies
  • 0 likes

I want to delete my spotify account.

Can anyone help me delete my spotify account? I want to use this account's email address to my new spotify account. Because I made this account via Facebook. Thanks!

  • Newbie
  • Can anyone help me delete my spotify account? I want to use this account's email address to my new spotify account. Because I made this account via Facebook. Thanks!
  • MattSuda
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Stolen account.

Someone stole my phone is still using account. How to stop this

  • Newbie
  • Someone stole my phone is still using account. How to stop this
  • MattSuda
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • Premium
  • 252 Views
  • 1 replies
  • 0 likes

Solved!! Spotify credentials hacked

Today I woke up to find out that my Spotify account had been hacked. Years of accumulated music gone and my library has been completely whiped. Spotify is denying a breach of credential information, even though many people are reporting stolen accoun...

  • Newbie
  • Today I woke up to find out that my Spotify account had been hacked. Years of accumulated music gone and my library has been completely whiped. Spotify is denying a breach of credential inf...
  • MattSuda
  • Spotify Star
  • 526 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 526 Views
  • 1 replies
  • 0 likes

facebook account

i used my old facebook account as my spotify account and i padi for it.now i deleted my old facebook account and i am still paying for the spotify preminiumi cant log in to my old facebook account thus i cant cancel the preminium spoitify is still ch...

  • Newbie
  • i used my old facebook account as my spotify account and i padi for it. now i deleted my old facebook account and i am still paying for the spotify preminium i cant log in to my old facebook accoun...
  • MattSuda
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
  • 183 Views
  • 1 replies
  • 0 likes

e-mail release

I want my email released from the account I created through facebook. Support team please help.

  • Newbie
  • I want my email released from the account I created through facebook. Support team please help.  
  • MattSuda
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Renewed Family Plan and unlinked family users

Hi. I renewed the family plan and the users were deleted from family list.My Zipcode was changed to value "1" for the system and now, after updated it, my family members can't activate the new invitations even matching the properly zipcode.Any idea t...

  • Visitor
  • Hi. I renewed the family plan and the users were deleted from family list. My Zipcode was changed to value "1" for the system and now, after updated it, my family members can't activate the new invi...
  • MattSuda
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 265 Views
  • 1 replies
  • 0 likes

Connect to My Facebook

When I try to post to Facebook, I get an error saying there's already another acct linked to my Facebook. That was an old spotify account that's been deactivated but it's preventing me from connecting my new account to my Facebook. Help please

  • Newbie
  • When I try to post to Facebook, I get an error saying there's already another acct linked to my Facebook. That was an old spotify account that's been deactivated but it's preventing me from connectin...
  • MattSuda
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • Other
  • 175 Views
  • 1 replies
  • 0 likes

Log in abroad

Hi I have been living abroad outside the U.K. Since January of this year and using my Spotify fine, now it has logged me out and won't let me log back in saying I can only use Spotify for 14 days abroad

  • Newbie
  • Hi I have been living abroad outside the U.K. Since January of this year and using my Spotify fine, now it has logged me out and won't let me log back in saying I can only use Spotify for 14 days abr...
  • Maxim
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
  • 192 Views
  • 1 replies
  • 0 likes

Solved!! Change genre preferences

So, a while ago my brother used my account to listen music. He was listening religious music and now in my recomendations, my daily mix and everywhere there is this tipe of genre and i don´t really want to this continuing happening because that is no...

  • Casual Listener
  • So, a while ago my brother used my account to listen music. He was listening religious music and now in my recomendations, my daily mix and everywhere there is this tipe of genre and i don´t really w...
  • MattSuda
  • Spotify Star
  • 41190 Views
  • 6 replies
  • 0 likes
  • 41190 Views
  • 6 replies
  • 0 likes