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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 383251 Views
  • 918 replies
  • 107 likes
  • Account
  • 383251 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166528 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166528 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97140 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97140 Views
  • 68 replies
  • 10 likes

Cant update my address

I live in the UK and am receiving a message that my subscription payment failed. The reason is likely that I moved to a different address. But I have not been able to update my home address on your site. When I click on change payment details, the sy...

  • Casual Listener
  • I live in the UK and am receiving a message that my subscription payment failed. The reason is likely that I moved to a different address. But I have not been able to update my home address on your s...
  • Jspyer
  • Casual Listener
  • 380 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 380 Views
  • 2 replies
  • 0 likes

Is it possible to actually contact support??

I've been trying for 30 minutes to find a way to contact Support but keep being helpfully redirected to the find your own answer route, which doesn't help. I just noticed I'm being charged for a second Spotify account on a seldom used credit card so ...

  • Visitor
  • I've been trying for 30 minutes to find a way to contact Support but keep being helpfully redirected to the find your own answer route, which doesn't help. I just noticed I'm being charged for a seco...
  • MauriceMV
  • Spotify Star
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Can get Premium on my desktop but not on phone

I have had premium for about a year and have been able to use it on my desktop and mobile devices until a few days ago, when my iPhone app reverted to the Free version. I have logged out and logged back in and confirmed that I am using the same login...

  • Casual Listener
  • I have had premium for about a year and have been able to use it on my desktop and mobile devices until a few days ago, when my iPhone app reverted to the Free version. I have logged out an...
  • aduell74
  • Casual Listener
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

I keep trying to reset my password & keep getting this message

I keep trying to reset my password & keep getting this message - Sorry, your form has expired. Please try again.

  • Casual Listener
  • I keep trying to reset my password & keep getting this message - Sorry, your form has expired. Please try again.
  • Jacob
  • Community Legend
  • 264 Views
  • 3 replies
  • 0 likes
  • Login
  • 264 Views
  • 3 replies
  • 0 likes

Account Compomised

Hi, Today I had an email from Spotify telling me that the email address linked to my account had been changed. I didn't authorize the change and now I'm unable to log into my account. I have responded to the email which advised me to send an email to...

  • Casual Listener
  • Hi,   Today I had an email from Spotify telling me that the email address linked to my account had been changed.   I didn't authorize the change and now I'm unable to log into my a...
  • lexxiuz
  • Casual Listener
  • 239 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 239 Views
  • 3 replies
  • 0 likes

Solved!! Charges for converting to Family Account

Hi Spotify,I am currently on Premium and would like to change to Family. Will I be charged twice this month for Premium and Family? Or will I just be charged Family in the next month?

  • Casual Listener
  • Hi Spotify, I am currently on Premium and would like to change to Family. Will I be charged twice this month for Premium and Family? Or will I just be charged Family in the next month?
  • atsc2007
  • Casual Listener
  • 286 Views
  • 2 replies
  • 0 likes
  • 286 Views
  • 2 replies
  • 0 likes

Leaving a family subs

Hey me and my gf were on family subscription but since we broke up i dont want her to pay extra for me. So how do i change my subs to normal premium again ?

  • Casual Listener
  • Hey me and my gf were on family subscription but since we broke up i dont want her to pay extra for me. So how do i change my subs to normal premium again ?
  • firefiey1
  • Gig Goer
  • 273 Views
  • 3 replies
  • 0 likes
  • 273 Views
  • 3 replies
  • 0 likes

Re: Recupera tu listas eliminadas!

Hola Rocio!Perdona que desvirtue un poco el tema, no se a donde dirigirme ya.Haces unos meses ingresé mis datos de la tarjeta de crédito para hacerme una cuenta premium, después de ingresar todos los datos, al abrir el programa, de repente se cerró s...

  • Newbie
  • Hola Rocio! Perdona que desvirtue un poco el tema, no se a donde dirigirme ya. Haces unos meses ingresé mis datos de la tarjeta de crédito para hacerme una cuenta premium, después de ingresar todos...
  • lalogarcam
  • Newbie
  • 1295 Views
  • 10 replies
  • 0 likes
  • 1295 Views
  • 10 replies
  • 0 likes

Can't connect to the spotify account

Hello, okey... I created spotify account using facebook then i got banned from facebook (For no reason) (I created a new one facebook account with this email)Then i tried to connect throught the facebook they said this gmail doesn't exist.I tried to ...

  • Casual Listener
  • Hello, okey... I created spotify account using facebook then i got banned from facebook (For no reason) (I created a new one facebook account with this email) Then i tried to connect throught the fa...
  • Top_Ramen
  • Casual Listener
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 189 Views
  • 1 replies
  • 0 likes

Can't Login to Webplayer with Username/Password

I can log into the website/webplayer/desktop/app with my Facebook credentials and I am able to log into the desktop and the app with my username/password as well. But, when I try to log into the spotify.com website or the webplayer with my username/p...

  • Casual Listener
  •  I can log into the website/webplayer/desktop/app with my Facebook credentials and I am able to log into the desktop and the app with my username/password as well.   But, when I try to lo...
  • Jeff72
  • Casual Listener
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

My account was hacked and i recently recovered it but my playlist were deleted.

I had two of my playlist that were delted one called music and one called xcrcse is there any way you can recover them

  • Casual Listener
  • I had two of my playlist that were delted one called music and one called xcrcse is there any way you can recover them
  • produhgyt1
  • Casual Listener
  • 182 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 182 Views
  • 2 replies
  • 0 likes

songs lost

i had a spotify acc connected with facebook but the facebook account is closed now and i lost all my songs. is there any way i can recover the songs i lost? i had over 700 songs pls

  • Newbie
  • i had a spotify acc connected with facebook but the facebook account is closed now and i lost all my songs. is there any way i can recover the songs i lost? i had over 700 songs pls
  • Jacob
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
  • 141 Views
  • 1 replies
  • 0 likes

Account is corrupted

"Right now we're doing some system maintenance, so you are not able to manage your subscription or update your payment details. Please check back a little later or contact customer support." This is EXTREMELY annoying is there any way I can get rid o...

  • Casual Listener
  • "Right now we're doing some system maintenance, so you are not able to manage your subscription or update your payment details. Please check back a little later or contact customer support."  ...
  • Jacob
  • Community Legend
  • 674 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 674 Views
  • 5 replies
  • 0 likes

Spotify Family Wrong Info Typed In

I started our family group sooner today, and typed my last name into "street" place.. any way i can change it?

  • Newbie
  • I started our family group sooner today, and typed my last name into "street" place.. any way i can change it?
  • Maxim
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

my family plan isnt working

This is my mothers account and i sent her the invite to it and its not leting her on to the premium that i got can any one help with this

  • Newbie
  • This is my mothers account and i sent her the invite to it and its not leting her on to the premium that i got can any one help with this
  • Maxim
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Signed up for family plan, lost 1/3 of a month use

Signed up for the family plan today April 1st (previously a premium user, cancelled last night), and it is saying I will be charged on April 20th. Anyway to fix this so I get charged on May 1st (and the first each month after?). Kinda defeats the pur...

  • Casual Listener
  • Signed up for the family plan today April 1st (previously a premium user, cancelled last night), and it is saying I will be charged on April 20th. Anyway to fix this so I get charged on May 1st (and ...
  • Maxim
  • Spotify Star
  • 211 Views
  • 3 replies
  • 0 likes
  • 211 Views
  • 3 replies
  • 0 likes

Hacked account issue

I have problems regarding my account. I have premium subscription partnered with Fido, and all my login credentials are same as my Facebook acount.First problem is someone is using my account. new playlists poping up that i have never created and del...

  • Casual Listener
  • I have problems regarding my account. I have premium subscription partnered with Fido, and all my login credentials are same as my Facebook acount. First problem is someone is using my account. ne...
  • KatesHere
  • Community Legend
  • 299 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 299 Views
  • 3 replies
  • 0 likes

Impossible to change country when subscription active

Hi guys,I think there is a failure on the site.I currently have a premium subscription in Brazil. Then I followed all the following steps to change my country:https://support.spotify.com/uk/article/How-can-I-change-my-country-setting/(section "Spotif...

  • Casual Listener
  • Hi guys, I think there is a failure on the site. I currently have a premium subscription in Brazil. Then I followed all the following steps to change my country: https://support.spotify.com/uk/art...
  • Guillaume777
  • Casual Listener
  • 216 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 216 Views
  • 2 replies
  • 0 likes

My profile name is now all numbers

Hi, I have been using spotify free with my facebook for over a year and now suddenly today my profile name that friends see is all numbers. It shows my facebook name when I login fine but when people look for me to follow me all they see is numbers i...

  • Visitor
  • Hi, I have been using spotify free with my facebook for over a year and now suddenly today my profile name that friends see is all numbers. It shows my facebook name when I login fine but when peop...
  • kittymeow
  • Regular
  • 3591 Views
  • 21 replies
  • 0 likes
  • 3591 Views
  • 21 replies
  • 0 likes

Can't load shared playlist

A friend sent me his playlist via text, but when I click the link, the Spotify app opens and three dots scroll as if it is trying to load but never loads. I tried while connected to Wi-Fi for 20 minutes and no success. Anyone know how to make this wo...

  • Newbie
  • A friend sent me his playlist via text, but when I click the link, the Spotify app opens and three dots scroll as if it is trying to load but never loads. I tried while connected to Wi-Fi for 20 minu...
  • MrWhiteNL
  • Newbie
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes