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facebook account

facebook account

i used my old facebook account as my spotify account and i padi for it.

now i deleted my old facebook account and i am still paying for the spotify preminium

i cant log in to my old facebook account thus i cant cancel the preminium 

spoitify is still charging me every month and i cant do anything with it 

of course i cant use my spotify as i cant log in my old facebook account 

what can i do spotify is now cheating me

 

Reply
1 Reply

Hey @andyshuo

 

Sorry to hear about this.

 

I suggest you contact support so they can help you

 

You can copy and paste the message you posted here so that you do not have to retype it.

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.

MattSudaSpotify Star
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