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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

290422 Views

529 replies

34 likes

Account
Free
  • 290422 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13659 Views

6 replies

11 likes

Security
  • 13659 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540978 Views

990 replies

114 likes

Account
  • 540978 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129634 Views

74 replies

12 likes

Account
Login
Premium
  • 129634 Views
  • 74 replies
  • 12 likes

facebook account

i used my old facebook account as my spotify account and i padi for it.now i deleted my old facebook account and i am still paying for the spotify preminiumi cant log in to my old facebook account thus i cant cancel the preminium spoitify is still ch...

Newbie

i used my old facebook account as my spotify account and i padi for it. now i deleted my old facebook account and i am still paying for the spotify preminium i cant log in to my old facebook accoun...

MattSuda

Spotify Star

211 Views

1 replies

0 likes

Account
  • 211 Views
  • 1 replies
  • 0 likes

e-mail release

I want my email released from the account I created through facebook. Support team please help.

Newbie

I want my email released from the account I created through facebook. Support team please help.  

MattSuda

Spotify Star

211 Views

1 replies

0 likes

  • 211 Views
  • 1 replies
  • 0 likes

Renewed Family Plan and unlinked family users

Hi. I renewed the family plan and the users were deleted from family list.My Zipcode was changed to value "1" for the system and now, after updated it, my family members can't activate the new invitations even matching the properly zipcode.Any idea t...

Visitor

Hi. I renewed the family plan and the users were deleted from family list. My Zipcode was changed to value "1" for the system and now, after updated it, my family members can't activate the new invi...

MattSuda

Spotify Star

304 Views

1 replies

0 likes

Account
Premium
  • 304 Views
  • 1 replies
  • 0 likes

Connect to My Facebook

When I try to post to Facebook, I get an error saying there's already another acct linked to my Facebook. That was an old spotify account that's been deactivated but it's preventing me from connecting my new account to my Facebook. Help please

Newbie

When I try to post to Facebook, I get an error saying there's already another acct linked to my Facebook. That was an old spotify account that's been deactivated but it's preventing me from connectin...

MattSuda

Spotify Star

209 Views

1 replies

0 likes

Other
  • 209 Views
  • 1 replies
  • 0 likes

Log in abroad

Hi I have been living abroad outside the U.K. Since January of this year and using my Spotify fine, now it has logged me out and won't let me log back in saying I can only use Spotify for 14 days abroad

Newbie

Hi I have been living abroad outside the U.K. Since January of this year and using my Spotify fine, now it has logged me out and won't let me log back in saying I can only use Spotify for 14 days abr...

Maxim

Spotify Star

236 Views

1 replies

0 likes

Account
  • 236 Views
  • 1 replies
  • 0 likes

Solved!! Change genre preferences

So, a while ago my brother used my account to listen music. He was listening religious music and now in my recomendations, my daily mix and everywhere there is this tipe of genre and i don´t really want to this continuing happening because that is no...

Casual Listener

So, a while ago my brother used my account to listen music. He was listening religious music and now in my recomendations, my daily mix and everywhere there is this tipe of genre and i don´t really w...

MattSuda

Spotify Star

42946 Views

6 replies

0 likes

  • 42946 Views
  • 6 replies
  • 0 likes

Error logging in

Hi I tried to log in to Spotify using Facebook but it moves over to the Facebook app and said "you've already authorised Spotify" and when it goes back to Spotify app it's still at the log in page , I tried several times even deleting Spotify from Fa...

Newbie

Hi I tried to log in to Spotify using Facebook but it moves over to the Facebook app and said "you've already authorised Spotify" and when it goes back to Spotify app it's still at the log in page , ...

338 Views

0 replies

0 likes

iOS
  • 338 Views
  • 0 replies
  • 0 likes

Se eliminaron mis playlists

Por razones que desconozco se cerraron las sesiones en mis dispositivos, tuve q restablecer la contraseña.Al acceder a mi cuenta nuevamente mis playlists han desaparecido.Como vuelvo a obtenerlas?

Newbie

Por razones que desconozco se cerraron las sesiones en mis dispositivos, tuve q restablecer la contraseña. Al acceder a mi cuenta nuevamente mis playlists han desaparecido. Como vuelvo a obtenerlas?

Bittencourt

Spotify Star

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Forgot everything about my account

I forgot both e mail and user name of my premium account. Can i get it with my credit card number?

Newbie

I forgot both e mail and user name of my premium account. Can i get it with my credit card number?

Bittencourt

Spotify Star

328 Views

1 replies

0 likes

Account
Login
Premium
  • 328 Views
  • 1 replies
  • 0 likes

Renew Premium subscription

When I opened the Spotify app on my iPhone it said that Spotify was postponed because the payment request had failed. I went into manage subscription and changed payment to come from my Bank account (rather than via T-mobile). Received receipt for pa...

Newbie

When I opened the Spotify app on my iPhone it said that Spotify was postponed because the payment request had failed.  I went into manage subscription and changed payment to come from my Bank ac...

user-removed

Not applicable

39406 Views

3 replies

0 likes

Account
  • 39406 Views
  • 3 replies
  • 0 likes

Spotify cancelled my Premium because they couldn't "collect money"

I just wanted to use my Premium account as every day, as suddenly when I opened the app it says "unfortunately we couldn't collect money for you so your subscription is paused". What is this??? I pay my billings with Klarna and the last one was exact...

Newbie

I just wanted to use my Premium account as every day, as suddenly when I opened the app it says "unfortunately we couldn't collect money for you so your subscription is paused". What is this??? I pay...

rochellemenn

Newbie

508 Views

2 replies

0 likes

Premium
  • 508 Views
  • 2 replies
  • 0 likes

Solved!! Can't join Family Plan

Hi, guys!I've had some trouble while trying to log in my account to a Family Plan.Everything was working out ok up to two days ago when suddenly I was logged out from my wife's family plan. She has already resent me that family plan invitation, and w...

Newbie

Hi, guys! I've had some trouble while trying to log in my account to a Family Plan. Everything was working out ok up to two days ago when suddenly I was logged out from my wife's family plan. ...

rrdanna

Casual Listener

1527 Views

3 replies

1 likes

  • 1527 Views
  • 3 replies
  • 1 likes

being charged

I'm being charged for premium, but i don't have any acces to the count. I mean, I don't have the cout that's bein charged, Can I get some help please.I'm paying for something that i'm not using.

Casual Listener

I'm being charged for premium, but i don't have any acces to the count. I mean, I don't have the cout that's bein charged, Can I get some help please.I'm paying for something that i'm not using. &nb...

manuelatinoco

Casual Listener

393 Views

4 replies

0 likes

Account
  • 393 Views
  • 4 replies
  • 0 likes

Spotify Student Verifizierung funktioniert nicht

Ich hab mich über Facebook angemeldet und wollte mich von free auf Spotify student upgraden, wenn ich allerdigns meine Uni-Daten und meinen Namen angegeben habe und auf registrieren klicke, lädt es ohne ende und es passiert stundenlang nichts. Ich ka...

Newbie

Ich hab mich über Facebook angemeldet und wollte mich von free auf Spotify student upgraden, wenn ich allerdigns meine Uni-Daten und meinen Namen angegeben habe und auf registrieren klicke, lädt es o...

MoD2

Newbie

18615 Views

5 replies

1 likes

  • 18615 Views
  • 5 replies
  • 1 likes

Can't change my country

I have moved to a new country and cannot update my payment options because the country drop down box, won't actually drop down, so I can't actually select any other country!! I have updated my payment options with the card in my new country and it ga...

Newbie

I have moved to a new country and cannot update my payment options because the country drop down box, won't actually drop down, so I can't actually select any other country!!    I have up...

Tom

Community Legend

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Solved!! i want to create a Spotify account and connect it to a Facebook page i manage.

Hello i want to create a Spotify account and connect it to a Facebook page i manage. The page has no Page Owner, or at least not an active one...it was set up a while ago... Can i take ownership via Facebook Business and then set up a Spotify account...

Casual Listener

Hello   i want to create a Spotify account and connect it to a Facebook page i manage.   The page has no Page Owner, or at least not an active one...it was set up a while ago...  ...

Maxim

Spotify Star

713 Views

3 replies

0 likes

Account
  • 713 Views
  • 3 replies
  • 0 likes

Sorry there has been a temporary error, facebook login failure

Hi,So I'm trying to link my Facebook account to my spotify account. I had previously had a separate Spotify account started through Facebook but went into the Facbeook App settings and deleted the corresponding spotify account. Now when I go to my cu...

Newbie

Hi, So I'm trying to link my Facebook account to my spotify account. I had previously had a separate Spotify account started through Facebook but went into the Facbeook App settings and deleted the ...

250 Views

0 replies

0 likes

  • 250 Views
  • 0 replies
  • 0 likes

Student Discount Expired - No Email Sent & Charged Full Premium

My Student discount expired in April, I only noticed as the amount that went out of my bank account doubled from £4.99 to £9.99. I understand that Spotify are supposed to send an email out to alert you that the discount period is going to end, I neve...

Casual Listener

My Student discount expired in April, I only noticed as the amount that went out of my bank account doubled from £4.99 to £9.99. I understand that Spotify are supposed to send an email out to alert y...

MattSuda

Spotify Star

1073 Views

1 replies

0 likes

Other
Premium
  • 1073 Views
  • 1 replies
  • 0 likes

Solved!! No puedo reproducir canciones

Hola,Por favor necesito que me ayuden con esto, no puedo reproducir canciones me sale un mensaje indicando que la cancion no está disponible, esto ya me ha ocurrido un par de veces.Espero su respuesta, Gracias

Casual Listener

Hola, Por favor necesito que  me ayuden con esto, no puedo reproducir canciones me sale un mensaje indicando que la cancion no está disponible, esto ya me ha ocurrido un par de veces. Espero s...

MattSuda

Spotify Star

2394 Views

7 replies

0 likes

  • 2394 Views
  • 7 replies
  • 0 likes