Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have a family subscription. But for some reason, when my family goes to verify thier accounts, and they ask for my info, such as address and zipcode, it tells them that its wrong. I have verified more than once that my info is correct.
BUENAS NOCHES TRATO DE PAGAR YA PROBE CON TRES TARJETAS Y ME MARCA QUE OPS MI PROVEEDOR TIENE UN PROBLEMA YA SE INTENTO CON UNA BANAMEX AMERICAN EXPRESS Y BANCOS PEQUEÑOS COMO BAJIO Y BANREGIO CON NINGUNA ME DEJA ALGUIEN ME PUDE AYUDAR
My sister has invited me to join the Spotify family plan along with my brother. He has received an email but I haven't. So how do I join the family plan is no email?
I had a premium acct. thats still good for 20 days, I got a new family account and would like to transfer or share my songs and playlists from my old acct. to my new family plan, can I do that in some way ???
I invited my wife and sons to participate in the family plan, but the suystem blocked the out and they cannot get back in. The system says it is iunable to verify that they live in the same place, which they do. What does everyone suggest? Thanks in ...
I am a high school senior and am accepted to my college, have an email account with them and a student number, but cant get the student discount. How do i fix that?
something really weird has happend for me, its like i got 2 accounts and one is not premium. also all my playlists is gone and all music. Not sure what i should do.
I needed to wipe my ipad and restore it. I've downloaded the spotify app again, but when I try to log in it says Login failed you've already created an account with this email address
HiPlease can I have contact details for the accounts team? I have posted about this before without success but I am paying twice per month for my subscription. Please DO NOT refer me to the standard guide on this which is irrelevant as:1. This has be...
HiI have spotify premium. Person who I don't know and have never met has their facebook linked to my account. I have tried to log out of facebook and log back in by going through settings/social but as soon as I type my facebook email and password in...
Hi,This is a situation that really doesn't matter too much anymore but I thought I'd bring it to light.A few years ago a new label, run by a mate, offered to release an EP of mine. He said he would get a contract in place but never did. He then distr...
When i try to click shuffle play there's a message that i need to switch to premium. Why is that? Btw im currently living in taiwan.
I created my Spotfiy premium account a few years back using my Facebook email/password setup. I have recently decided to permanently delete my Facebook account since I no longer use the social media platform. I want to delete my old Spotify account n...
Do you guys offer something for your loyal customers? It would be nice if you can give us a token back
Hello there, I had a free account in Spain and three months ago I got premium. One month ago I moved to Peru, and the three month premium finished yesterday. Now I can't log into my account because it says I'm only allowed to use it abroad for 14 day...
Impossible change country! I lived in Brazil, now in Portugal. I cannot change county. Help-me please Error is attached
I'm surprised there isn't any info on this considering a user is forfeiting privacy/security by authorizing a site that requests access to their account. For ex, I attempted to download a "free" track, but in exchange allowing them access to both my ...
Heya! Trying to find any informaiton on how an orginization might use Spotify Premium as a company perk for its employees. Anyone know if Spotify has a solution for this or how to get in touch with someone about it? Nate
I assume this is because someone is using my account?! Can I find out what device or where my account is being used? This is driving me INSANE!
Hello.I have 2 accountsOne that i pay monthly and another one that i paid 1 year in advance...I want to close the lasty one (paid in advance) but i don't want to loose my money Is there any chance to use the remaining money to pay the other account?