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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1584 Views
  • 0 replies
  • 7 likes
  • Security
  • 1584 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445777 Views
  • 970 replies
  • 108 likes
  • Account
  • 445777 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198989 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198989 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108252 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108252 Views
  • 70 replies
  • 11 likes

Superuser Contribution changed email not by me

Hello, someone hacked my spotify. they changed my email adress and password. I can log in still with my facebook but because I dont know the password I cant change it or my email adress. could you please help? this is not my email adress. (Screenshot...

  • Casual Listener
  • Hello,  someone hacked my spotify.   they changed my email adress and password. I can log in still with my facebook but because I dont know the password I cant change it or my email a...
  • EthanS1
  • Community Legend
  • 645 Views
  • 14 replies
  • 0 likes
  • Account
  • 645 Views
  • 14 replies
  • 0 likes

My Spotify account has been hacked

Sometime over night, someone was able to login to my spotify family account and change the email address associated with it. The account I am logged in with now is a new spotify free account that I created - there is absolutely no way to access spoti...

  • Visitor
  • Sometime over night, someone was able to login to my spotify family account and change the email address associated with it. The account I am logged in with now is a new spotify free account that I c...
  • MartinStoichkov
  • Community Legend
  • 248 Views
  • 3 replies
  • 0 likes
  • 248 Views
  • 3 replies
  • 0 likes

Cuenta Premium aparece como free

Si me pudieran ayudar, me pasa igual, pague mi subscripcion premium el 2 de marzo y ahorita me aparece como free, ya intente todo lo que dice aqui, ademas lo puse para que automaticamente se realize el cobro a mi tarjeta de credito no deberia de pasa...

  • Casual Listener
  • Si me pudieran ayudar, me pasa igual, pague mi subscripcion premium el 2 de marzo y ahorita me aparece como free, ya intente todo lo que dice aqui, ademas lo puse para que automaticamente se realize ...
  • nfbravot
  • Newbie
  • 266 Views
  • 3 replies
  • 0 likes
  • Account
  • 266 Views
  • 3 replies
  • 0 likes

device selection inactive

I am using Spoitfy on mulitple devices and suddonly the device seleciton button is inactive (greyed out). So I am not able to change music or volume from my other devices. Please assist, was there a software change?

  • Newbie
  • I am using Spoitfy on mulitple devices and suddonly the device seleciton button is inactive (greyed out).  So I am not able to change music or volume from my other devices.  Please assist, ...
  • kejt_
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 230 Views
  • 1 replies
  • 0 likes

Premium account problem

I have gotten free premium and when i login i get its still free in spotify on my phone, tried reinstall app and log in and out, still no update. I can see that its premium when i login the Spotify website, please help. When i deleted app and reinsta...

  • Newbie
  • I have gotten free premium and when i login i get its still free in spotify on my phone, tried reinstall app and log in and out, still no update.   I can see that its premium when i login the ...
  • Maxim
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Can't log in to spotify app.

Hi. I can't log in to my spotify app. I have updated the app and tried to uninstall and reinstall but I still can't log in. My password is correct because I was able to log in thru the spotify website but not thru the app. Anyone know, how can this b...

  • Casual Listener
  • Hi. I can't log in to my spotify app. I have updated the app and tried to uninstall and reinstall but I still can't log in. My password is correct because I was able to log in thru the spotify websit...
  • labelscollected
  • Community Legend
  • 995 Views
  • 7 replies
  • 0 likes
  • 995 Views
  • 7 replies
  • 0 likes

Solved!! Reset Password Feature Not Functioning

Hello, I have recently been locked out of my Spotify account, so I decided to try and reset my password. However, once I got the email and went to the site to reset my password, it said my request had expired.

  • Newbie
  • Hello, I have recently been locked out of my Spotify account, so I decided to try and reset my password. However, once I got the email and went to the site to reset my password, it said my request ha...
  • Maxim
  • Spotify Star
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Family premium specify address

Ich habe einen einladungscode bekommen aber wenn ich da die Adresse eingebe, Sagen die das: “Du kannst diesem Premium Family Konto nicht beitreten. Wir konnten nicht bestätigen, dass du an derselben Adresse wohnst, wie der Hauptinhaber des Kontos.“Ab...

  • Newbie
  • Ich habe einen einladungscode bekommen aber wenn ich da die Adresse eingebe, Sagen die das: “Du kannst diesem Premium Family Konto nicht beitreten.  Wir konnten nicht bestätigen, dass du an der...
  • MattSuda
  • Spotify Star
  • 1154 Views
  • 1 replies
  • 0 likes
  • 1154 Views
  • 1 replies
  • 0 likes

Spotify ininal kartımdan 9.99 tl benden habersiz para çekmiş

Spotify kendi kendine ininal kartımdan 9.99 tl benden habersiz para çekmiş nasıl geri iade alırım musteri hizmetleri numarasi yokmu

  • Newbie
  • Spotify kendi kendine ininal kartımdan 9.99 tl benden habersiz para çekmiş nasıl geri iade alırım musteri hizmetleri numarasi yokmu
  • MattSuda
  • Spotify Star
  • 424 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 424 Views
  • 1 replies
  • 0 likes

Solved!! Kündigung

Hallo, Spotify ich möchte mein Konto kündigen, aber es wird ein Password verlangt, da ich über Facebook angemeldet bin, benutze my Facebook Password, aber es wird nicht erkannt. Wie kann ich trotzdem kündigen? Ich möchte weiterhin die Gratis version ...

  • Newbie
  • Hallo, Spotify   ich möchte mein Konto kündigen, aber es wird ein Password verlangt, da ich über Facebook angemeldet bin, benutze my Facebook Password, aber es wird nicht erkannt. Wie kann ich...
  • Mirko561
  • Newbie
  • 7359 Views
  • 10 replies
  • 4 likes
  • 7359 Views
  • 10 replies
  • 4 likes

On tämä tehty vaikeaksi tyhmille

Tämä firma halusi luottokortin tiedot uusiksi, koska exp.date oli mennyt. Sitten niiden sivulla asian sain hoidettua. Mutta missä minun soittolistani on? Painoin palauta soittolista. Tuli vastaukseksi, että "et ole poistanut soittolistojasi". Pöh.

  • Newbie
  • Tämä firma halusi luottokortin tiedot uusiksi, koska exp.date oli mennyt. Sitten niiden sivulla asian sain hoidettua. Mutta missä minun soittolistani on? Painoin palauta soittolista. Tuli vastaukseks...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Cannot find a user or a playlist I just made - username erik_lowe. Can anyone else find this user?

I have a premium account but I cannot find me from other user's phones. My name is erik_lowe. I do not come up when searched. I also have a playlist called Mia Lynn, and I cannto locate it either. What's going on? I don't think either one is set to p...

  • Newbie
  • I have a premium account but I cannot find me from other user's phones. My name is erik_lowe. I do not come up when searched. I also have a playlist called Mia Lynn, and I cannto locate it either. Wh...
  • Maxim
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

I cannot log in to my account

Ok. I have a sensitive problem. I am a premium member and monthly a specific amount is written off my cc via paypall.I was not paying attention and canceled a few booking that were for Spotify.So now I am not a Premium member. The problem is as follo...

  • Newbie
  • Ok. I have a sensitive problem.   I am a premium member and monthly a specific amount is written off my cc via paypall. I was not paying attention and canceled a few booking that were for Spo...
  • MattSuda
  • Spotify Star
  • 232 Views
  • 1 replies
  • 1 likes
  • 232 Views
  • 1 replies
  • 1 likes

Can't log in because Spotify thinks I am in a foreign country...

Help! Spotify won't let me log in because it thinks I am Italian and I am in the US. But, I am American and in America. I really don't want to make a new account I've had this one for 2+ years.

  • Newbie
  • Help!    Spotify won't let me log in because it thinks I am Italian and I am in the US. But, I am American and in America.   I really don't want to make a new account 😞 I've had t...
  • Maxim
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 223 Views
  • 1 replies
  • 0 likes

Facebook account and normal account

Hi everyone,I have a premium account on my Facebook connected account. But I want it to be on my normal account (without Facebook). Does anyone know how I can swap it?Kind regards,Tom

  • Newbie
  • Hi everyone, I have a premium account on my Facebook connected account. But I want it to be on my normal account (without Facebook). Does anyone know how I can swap it? Kind regards, Tom
  • MattSuda
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Someone signed up with the wrong email (mine)

User brianemilybenbrysonmille has mistakenly used my gmail address to verify their spotify account. How do I make them stop?

  • Casual Listener
  • User brianemilybenbrysonmille has mistakenly used my gmail address to verify their spotify account. How do I make them stop?
  • DaveDenomolos
  • Roadie
  • 319 Views
  • 3 replies
  • 0 likes
  • 319 Views
  • 3 replies
  • 0 likes

Location of user information on desktop and android

I recently purchased a new laptop while on holiday, and am currently still on holiday. long story short I can no longer remember my Facebook password as I pretty much never use it nowadays and when it came to logging into spotify, as you can assume I...

  • Newbie
  • I recently purchased a new laptop while on holiday, and am currently still on holiday. long story short I can no longer remember my Facebook password as I pretty much never use it nowadays and when i...
  • MattSuda
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 404 Views
  • 1 replies
  • 0 likes

playlists not showing on my tv

hi there...i recently purchased premium spotify with my new roko tv...i created an account online added a bunch of playlists, listened and enjoyed for a month and one day i turn my tv on and they're all gone! they're all still on my playlists on my c...

  • Casual Listener
  • hi there...i recently purchased premium spotify with my new roko tv...i created an account online added a bunch of playlists, listened and enjoyed for a month and one day i turn my tv on and they're ...
  • MattSuda
  • Spotify Star
  • 921 Views
  • 10 replies
  • 4 likes
  • 921 Views
  • 10 replies
  • 4 likes

All Roku users - Cancel your premium subscriptions now !

The Spotify Roku channel has got totally useless last night for all Roku users . The channel, that was VERY limited already, just lost the playlists tag for no apparent reason. The only way Spotify will do something to fix it is if ALL Roku users wil...

  • Casual Listener
  • The Spotify Roku channel has got totally useless last night for all Roku users . The channel, that was VERY limited already, just lost the playlists tag for no apparent reason. The only way Spot...
  • MattSuda
  • Spotify Star
  • 450 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 450 Views
  • 4 replies
  • 0 likes

Playlist Issues with Spotify Family

I recently signed up for spotify family after being a premium member for a number of years. So far, it's been a disaster. I signed up because My wife and I found ourselves using the premium account at the same time too frequently and in order to list...

  • Newbie
  • I recently signed up for spotify family after being a premium member for a number of years. So far, it's been a disaster. I signed up because My wife and I found ourselves using the premium account a...
  • MattSuda
  • Spotify Star
  • 935 Views
  • 2 replies
  • 0 likes
  • 935 Views
  • 2 replies
  • 0 likes