Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have logged out everywhere, changed password etc but still my music gets paused all the time.
I have spotify on my android phone, tablet and on a Windows computer. Is there someway to see who is logged in or is pausing my music?
Best regards
Solved! Go to Solution.
If you get in touch with spotify, they should be able to help although I don't understand how this could be happening if you changed your password and logged all devices out.
If you get an automated response directing you back to the community or to the help pages, please reply to it to speed things along.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I have allready done this, is there a possibility to view who is using the account?
I did what you said once more, and still the problem persists. I ask again, is there a list over who is using the account?
Are you getting the "someone else using your account" error? If not, the problem is likely to be something else.
Yes, I am getting the "Someone else is using your account" error.
If you get in touch with spotify, they should be able to help although I don't understand how this could be happening if you changed your password and logged all devices out.
If you get an automated response directing you back to the community or to the help pages, please reply to it to speed things along.
Ok, I have sent them a message. Will just have to wait and see. Thx so far 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…