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Playback pauses all the time

Solved!

Playback pauses all the time

I have logged out everywhere, changed password etc but still my music gets paused all the time.

I have spotify on my android phone, tablet and on a Windows computer. Is there someway to see who is logged in or is pausing my music?

Best regards

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Accepted Solutions
Marked as solution

If you get in touch with spotify, they should be able to help although I don't understand how this could be happening if you changed your password and logged all devices out.

 

If you get an automated response directing you back to the community or to the help pages, please reply to it to speed things along.

View solution in original post

7 Replies

Are you getting the "someone else using your account" error?

It is worth changing your Spotify and Facebook passwords again (if applicable) then forcing a log out of all of your devices from your online account:
https://www.spotify.com/account/overview/

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I have allready done this, is there a possibility to view who is using the account?

I did what you said once more, and still the problem persists. I ask again, is there a list over who is using the account?

Are you getting the "someone else using your account" error? If not, the problem is likely to be something else.

Yes, I am getting the "Someone else is using your account" error. 

Marked as solution

If you get in touch with spotify, they should be able to help although I don't understand how this could be happening if you changed your password and logged all devices out.

 

If you get an automated response directing you back to the community or to the help pages, please reply to it to speed things along.

Ok, I have sent them a message. Will just have to wait and see. Thx so far 🙂

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