Playlist gone

[Jotanrockz]

Hi I logged into my Spotify and now my playlist is gone 

[SergioDavid]

Hey @Jotanrockz, welcome to the Community!

Are your Songs missing too, or just your playlists? Try logging out and back in to see if it helps. You can also try logging into a different device to see if you can see your playlists.

Let us know how it goes.

[cangarit]

Hey!

I have the exact same problem. I couldn't log into my a/c on Friday, had to reset my password knowingly that my old password should've worked. Since I changed my password, my a/c looks like belongs to someone else but me! My playlists disappear and have instead a playlist with the name of a guy (I'm a girl) and music I've never heard of before.  The music Spotify is suggesting me is based on another user's taste, not mine. Was my a/c hacked?!?! I need my playlists back and also reassurance that my data is safe!!

I have the exact same problem. I couldn't log into my a/c on Friday, had to reset my password knowingly that my old password should've worked. Since I changed my password, my a/c looks like it belongs to someone else but me! My playlists disappeared and have instead a playlist with the name of a guy (I'm a girl) and music I've never heard of before.  The music Spotify is suggesting me is based on another user's taste, not mine. Was my a/c hacked?!?! I need my playlists back and also reassurance that my data is safe!!

Thanks,

Carolina

[ifconfig]

I have the same issue according to another thread. My playlists is untouched when loggong in via computer applications, both on PC and Mac.   BR Magnus

[cangarit]

Hey, thanks for getting back to me. I tried logging into my a/c using my mac and is the same as on my phone - my playlists are gone and section "recently played" shows a list of artists I've never heard of, or would be interested in.. This is awful, feel like I'm on somebody else's account, not mine.

[Melody]

Hey folks,

We're sorry to hear this, but we're here to help!

If you're experiencing a playlist going missing, we'd recommend checking out these steps:
https://support.spotify.com/account_payment_help/account_basics/can-i-recover-a-deleted-playlist/

If your account looks different, and changes have been made, we'd recommend following the steps here: https://support.spotify.com/account_payment_help/account_help/someone-has-gained-access-to-my-accoun...

We hope this helps!

Many thanks,

/M