Please Help

[pops65]

I have spotify premium and my credit card number was changed because of hackers that got into my account. Now I can't pay for spotify because spotify disabled my account. I told the credit card company what happened and they said you have to contact spotify. Does spotify have a phone number so I can speak to a live person. 

[smelico]

From what I read there's no number to call them, but you can reach them by filling out a support ticket here:

https://www.spotify.com/uk/about-us/contact/contact-spotify-support/?contact

Apparently the response time is usually within 24 hours.

[Peter__]

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@smelico wrote:

From what I read there's no number to call them, but you can reach them by filling out a support ticket here:

https://www.spotify.com/uk/about-us/contact/contact-spotify-support/?contact

Apparently the response time is usually within 24 hours.

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If you can't login using the above form, use this one instead 😉 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter