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unsubscribe from Spotify Premium

I created a new user and tried free Premium for 30 days but I didn't use it so I forgot password and the E-mail I used all I have is the user name vik.alrik . So I don't now what to do Pleas someone help me the bill are only getting bigger and bigger...

Newbie

I created a new user and tried free Premium for 30 days but I didn't use it so I forgot password and the E-mail I used all I have is the user name  vik.alrik  . So I don't now what to do Pl...

Peter__

Community Legend

1061 Views

1 replies

0 likes

  • 1061 Views
  • 1 replies
  • 0 likes

Payment failure

I keep getting the same mail on my e-mail saying; Dear Customer,We've tried a number of times but have been unable to renew your Spotify subscription. As of today, you'll start to hear ads and, if you had a Premium subscription, you'll lose access to...

Regular

I keep getting the same mail on my e-mail saying;    Dear Customer, We've tried a number of times but have been unable to renew your Spotify subscription. As of today, you'll start t...

Peter__

Community Legend

495 Views

1 replies

0 likes

Subscription
  • 495 Views
  • 1 replies
  • 0 likes

Solved!! Attempting to upgrade to premium issues

I just attempted to upgrade to premium. Problem 1: It asks to Login using my facebook to confirm my purchase and sends me to a facebook page... asks for the password. I type password and push the continue button it kicks me right back to the previous...

Casual Listener

I just attempted to upgrade to premium.   Problem 1:  It asks to Login using my facebook to confirm my purchase and sends me to a facebook page... asks for the password.  I typ...

bbellini

Newbie

12988 Views

91 replies

0 likes

  • 12988 Views
  • 91 replies
  • 0 likes

Missing followers/following/playlists/starred items

I confess that I'm a bit confused and might have multiple accounts floating around, but have only ever used one with any sort of dedication. I was sure that this was associated with my Facebook, as it featured my profile picture icon, however, when I...

Casual Listener

I confess that I'm a bit confused and might have multiple accounts floating around, but have only ever used one with any sort of dedication. I was sure that this was associated with my Facebook, as i...

Peter__

Community Legend

798 Views

4 replies

0 likes

  • 798 Views
  • 4 replies
  • 0 likes

Spotify premium does not work in more than one computer

I monthly pay for Spotify premium. But I'm disappointed to notify that it works exclusively in one computer. When I try to sing in with my wife's computer advertisements are still bothering. Should it be like this? Does one have to pay many Spotify p...

Visitor

   I monthly pay for Spotify premium. But I'm disappointed to notify that it works exclusively in one computer. When I try to sing in with my wife's computer advertisements are still both...

Peter__

Community Legend

884 Views

1 replies

0 likes

  • 884 Views
  • 1 replies
  • 0 likes

Playlist Disappeared

I only have 1 account, and yesterday one of my lists completely disappeared. I have unistalled and reinstalled the app from my PC and iPhone 5, and still nothing. Any ideas to get it would be much appreciated. Thanks!

Newbie

I only have 1 account, and yesterday one of my lists completely disappeared.  I have unistalled and reinstalled the app from my PC and iPhone 5, and still nothing.  Any ideas to get it woul...

Peter__

Community Legend

1201 Views

1 replies

0 likes

Premium
  • 1201 Views
  • 1 replies
  • 0 likes

Solved!! Deleted all songs on playlist

A friend of mine deleted many songs on my playlist "hi friends" Could anything be done about this?

Casual Listener

A friend of mine deleted many songs on my playlist "hi friends"  Could anything be done about this?  

Peter__

Community Legend

1023 Views

4 replies

0 likes

  • 1023 Views
  • 4 replies
  • 0 likes

Solved!! "Free Version"

Hey, first of all, I like Spotify, the way it works, the way it is handled by the support (quick and without any troubles). I tried Premium, like and use the Spotify App. A few days back I returned to free, but 10€ are ready on PayPal to be thrown in...

Casual Listener

Hey,   first of all, I like Spotify, the way it works, the way it is handled by the support (quick and without any troubles). I tried Premium, like and use the Spotify App. A few days back I r...

Peter__

Community Legend

7596 Views

7 replies

1 likes

  • 7596 Views
  • 7 replies
  • 1 likes

Problems with password reset

Hi, I've been having trouble with password reset for a while now. I've tried resetting my password a number of times over the past month, but I never receive the password reset email. I know I'm using the correct email, as I can still get to my accou...

Casual Listener

Hi,   I've been having trouble with password reset for a while now.  I've tried resetting my password a number of times over the past month, but I never receive the password reset email...

salbison

Casual Listener

590 Views

2 replies

0 likes

  • 590 Views
  • 2 replies
  • 0 likes

I was charged incorrectly for my services.

I have the Premium Spotify service for $9.99 and I was charged $10.97 on 8/9/2013 on my credit card. And I need to know why?? I never changed my services. On my Spotify account it says that I will be charged on 8/24/13 for $9.99.

Newbie

I have the Premium Spotify service for $9.99 and I was charged $10.97 on 8/9/2013 on my credit card. And I need to know why?? I never changed my services. On my Spotify account it says that I will be...

Peter__

Community Legend

402 Views

1 replies

0 likes

Subscription
  • 402 Views
  • 1 replies
  • 0 likes

Just upgraded premium, but not getting email with mobile password?

Have checked spam folder, email address (ensured it was correct acct), and hit "get password" for mobile device multiple times... But my password hasn't come and I can't log on via my iPhone!

Please help... Order ID 237983793017

Thanks,

Nicole

Newbie

Have checked spam folder, email address (ensured it was correct acct), and hit "get password" for mobile device multiple times... But my password hasn't come and I can't log on via my iPhone! <br&...

Peter__

Community Legend

377 Views

1 replies

0 likes

Account
Premium
  • 377 Views
  • 1 replies
  • 0 likes

Following people bug

In my profile there is written that I follow something like 100 people, instead they are around 40.. I tried to unfollow everybody and there was written Following 50, but after click on it there was written I did not follow anybody, even if upstairs ...

Music Fan

In my profile there is written that I follow something like 100 people, instead they are around 40.. I tried to unfollow everybody and there was written Following 50, but after click on it there was ...

Fede17

Music Fan

1775 Views

13 replies

0 likes

Subscription
  • 1775 Views
  • 13 replies
  • 0 likes

Facebook connection problem- desktop program

The desktop login for Spotify won't take my facebook login. I am able to login to both facebook and spotify using facebook on the internet using MSIE.

Newbie

The desktop login for Spotify won't take my facebook login.  I am able to login  to both facebook and spotify using facebook on the internet using MSIE.

Peter__

Community Legend

470 Views

2 replies

0 likes

  • 470 Views
  • 2 replies
  • 0 likes

I'd like to log without facebook

Hello, I would like to use spotify without facebook. But since I created my account with facebook, it seems impossible to do the other way. Do you have any solutions ? Thank

Newbie

Hello, I would like to use spotify without facebook. But since I created my account with facebook, it seems impossible to do the other way. Do you have any solutions ?   Thank

Taylor

Community Legend

592 Views

3 replies

0 likes

  • 592 Views
  • 3 replies
  • 0 likes

My 'top playlists' are incorrect.

Hi, I have published playlists on my account that has 4, 5, 7 and 15 followers but my 'top playlists' on my spotify profile only shows some of these. One of my playlists with 4 followers isn't showing and the one with 15 isn't either. Instead two pla...

Regular

Hi,   I have published playlists on my account that has 4, 5, 7 and 15 followers but my 'top playlists' on my spotify profile only shows some of these. One of my playlists with 4 followers i...

sanderbrostrom

Regular

1096 Views

7 replies

0 likes

Unlimited
  • 1096 Views
  • 7 replies
  • 0 likes

NUS Discount

I have been a member for a couple of months now. I now want to add my NUS card onto my account so I can recieve the £5 a month deal, how do I do it. Any help will be appreciated.

Newbie

I have been a member for a couple of months now. I now want to add my NUS card onto my account so I can recieve the £5 a month deal, how do I do it. Any help will be appreciated.

Joe

Community Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Phone

I am signed up for the Premium package, I can access it on my desk top but not from my iphone. It worked during the trial period but now I can't play anything offline on my iphone like before.

Casual Listener

I am signed up for the Premium package, I can access it on my desk top but not from my iphone. It worked during the trial period but now    I can't play anything offline on my&nbsp...

Peter__

Community Legend

378 Views

1 replies

0 likes

Premium
Subscription
  • 378 Views
  • 1 replies
  • 0 likes

Upgraded Issue

I had to upgrade my subscription again b/c something happened with my credit card. I have restarted my computer and re downloaded spotify and it still says I have a free account. Please help!

Regular

I had to upgrade my subscription again b/c something happened with my credit card. I have restarted my computer and re downloaded spotify and it still says I have a free account. Please help! 

Peter__

Community Legend

850 Views

5 replies

0 likes

Premium
  • 850 Views
  • 5 replies
  • 0 likes

Not letting me log in through any of the browsers (mobile, browser, or desktop)

Hey everyone. I tried logging into spotify earlier today to listen to music whilst doing some very boring work. I tried logging in to my normal account through facebook on the desktop version and it let me in, but I encountered a situation very simil...

Casual Listener

Hey everyone.    I tried logging into spotify earlier today to listen to music whilst  doing some very boring work. I tried logging in to my normal account through facebook on the ...

jimiman67

Casual Listener

623 Views

2 replies

0 likes

Account
  • 623 Views
  • 2 replies
  • 0 likes

PayPal direct debit issue

HelloI have contacted somone from spotify support staff through email and it was not that helpful.Here is my case:Since I ever started using spotify, I have payed with the direct debit option bank account, which means that PayPal automatically pulls ...

Casual Listener

Hello I have contacted somone from spotify support staff through email and it was not that helpful. Here is my case: Since I ever started using spotify, I have payed with the direct debit op...

Ammar

Casual Listener

3150 Views

6 replies

0 likes

  • 3150 Views
  • 6 replies
  • 0 likes