Premium to unlimited and back.
I've accidently change my Premium account to unlimited, now I can't seem to chnage it back. Can anyone help please.
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Start a topicI've accidently change my Premium account to unlimited, now I can't seem to chnage it back. Can anyone help please.
Newbie
I've accidently change my Premium account to unlimited, now I can't seem to chnage it back. Can anyone help please.
Peter__
Community Legend
393 Views
1 replies
0 likes
I'm trying to login to my account on Samsung smart tv. I'm getting a message, There seems to be an issue with your account. Please go to spotify to create your account. Is there a way to see how many devices I have downloaded spotify to and what is t...
Newbie
I'm trying to login to my account on Samsung smart tv. I'm getting a message, There seems to be an issue with your account. Please go to spotify to create your account. Is there a w...
Peter__
Community Legend
548 Views
1 replies
0 likes
I am a Premium member and have had a Developer enabled account for a while but today all of a sudden all the apps won't load (even the Spotify tutorial ones) and the Developer menu is gone after logging out/logging in. This has happened on all of my ...
Casual Listener
I am a Premium member and have had a Developer enabled account for a while but today all of a sudden all the apps won't load (even the Spotify tutorial ones) and the Developer menu is gone after logg...
Peter__
Community Legend
431 Views
1 replies
0 likes
Hi. I am unable to link my Spotify account to my facebook account get the following error: "Sorry. It's not possible to connect to this Facebook account." I have emailed through the web form but got a generic auto-reply (useless). Please can someone ...
Regular
Hi. I am unable to link my Spotify account to my facebook account get the following error: "Sorry. It's not possible to connect to this Facebook account." I have emai...
3012andyp
Casual Listener
2105 Views
11 replies
0 likes
Ok, my room mate has a Spotify Premium account that we both share. We share a computer, but have separate user accounts on the computer and are logged into the same Spotify account on each Mac user account. Today, I opened spotify and was asked to lo...
Newbie
Ok, my room mate has a Spotify Premium account that we both share. We share a computer, but have separate user accounts on the computer and are logged into the same Spotify account on each Mac user a...
Peter__
Community Legend
437 Views
1 replies
0 likes
na de 2 day trial via de Android app, wil ik mijn Spotify free terug, maar mu krijg ik alleen maar de optie voor een premium abonnement en niet de mogelijkheid terug te keren naar de gratis versie, kan iemand mij helpen?
Casual Listener
na de 2 day trial via de Android app, wil ik mijn Spotify free terug, maar mu krijg ik alleen maar de optie voor een premium abonnement en niet de mogelijkheid terug te keren naar de gratis versie, k...
Dabo
Casual Listener
1043 Views
3 replies
0 likes
Hello, Since it now seems to be impossible to use a MBNET (I've paid my first month with it but now is not accepted), I'm trying to add a payment method using a Neteller card and I get the error message: Could not update payment detailsSorry, we coul...
Casual Listener
Hello, Since it now seems to be impossible to use a MBNET (I've paid my first month with it but now is not accepted), I'm trying to add a payment method using a Neteller card and I get the...
EpicRag
Casual Listener
4513 Views
4 replies
0 likes
So i bought a $10 spotify card and came home to see they started using sales tax. So would i be able to go get another card then activate them both for a one month subscrition?
Newbie
So i bought a $10 spotify card and came home to see they started using sales tax. So would i be able to go get another card then activate them both for a one month subscrition?
Greg
Roadie
813 Views
3 replies
0 likes
Hi there, a couple of months ago i signed up for spotify using my fathers debit card as i didnt have one at the time, unfortunately i have fotrgotten the email address and password i used at the time and my father is therefore still being charged. I ...
Casual Listener
Hi there, a couple of months ago i signed up for spotify using my fathers debit card as i didnt have one at the time, unfortunately i have fotrgotten the email address and password i used at the time...
Greg
Roadie
964 Views
4 replies
0 likes
Hi,I had signed up for Spotify with my Facebook account, and created a bunch of playlists on it. I did this freshman year of college in the US. I spent the summer in Hong Kong, and created a second account using another one of my emails to use locall...
Casual Listener
Hi, I had signed up for Spotify with my Facebook account, and created a bunch of playlists on it. I did this freshman year of college in the US. I spent the summer in Hong Kong, and created a seco...
Peter__
Community Legend
372 Views
1 replies
0 likes
Just got a new phone. Had been using Spotify premium regularly for months. However, I can not login on the new phone. After entering user name and password I get a brief look at my Spotify landing page before a screen that says "Discover great music ...
Visitor
Just got a new phone. Had been using Spotify premium regularly for months. However, I can not login on the new phone. After entering user name and password I get a brief look at my Spotify landing pa...
user-removed
Not applicable
617 Views
3 replies
0 likes
Okay, so I did have a problem with Spotify taking up space on my Blackberry Curve 8520, so I deleted all my pictures off my phone(I was told to get a SD card but I can't afford one right now), it worked but I couldn't sync anything so I pulled the ba...
Music Fan
Okay, so I did have a problem with Spotify taking up space on my Blackberry Curve 8520, so I deleted all my pictures off my phone(I was told to get a SD card but I can't afford one right now), it wor...
Olly_R
Music Fan
2549 Views
16 replies
0 likes
I don't want to log in anymore using Facebook. How do I set up a log in and password for an existing account?
Casual Listener
I don't want to log in anymore using Facebook. How do I set up a log in and password for an existing account?
Peter__
Community Legend
625 Views
3 replies
0 likes
Can't log on to Facebook with spotify
Casual Listener
Can't log on to Facebook with spotify
Peter__
Community Legend
1637 Views
5 replies
0 likes
can anybody help me I need to change my unlimited service and want to change it to premium as I can do to him?
Casual Listener
can anybody help me I need to change my unlimited service and want to change it to premium as I can do to him?
Peter__
Community Legend
902 Views
6 replies
0 likes
I am currently paying $9.99 a month for premium but i see that there is an option for $10.59 a month. Is this going to be my new payment? If so, when? It says my next payment will be $9.99. I'm not sure if i am going to be keeping this price because ...
Regular
I am currently paying $9.99 a month for premium but i see that there is an option for $10.59 a month. Is this going to be my new payment? If so, when? It says my next payment will be $9.99. I'm not s...
Peter__
Community Legend
586 Views
3 replies
0 likes
I log into Spotify through facebook and I get logged in but am immediately prompted for a spotify account which I dont recall ever needing or having in particular. When I log in through facebook all my channels and songs are there but if I don't log ...
Newbie
I log into Spotify through facebook and I get logged in but am immediately prompted for a spotify account which I dont recall ever needing or having in particular. When I log in through faceboo...
Peter__
Community Legend
425 Views
2 replies
0 likes
On May I bought 3 months of premium and last week it sold out. Yesterday I bought another premium suscription and when my account became to premium I discovered that all my songs downloaded to offline mode were deleted. I had to re-download it all ag...
Newbie
On May I bought 3 months of premium and last week it sold out. Yesterday I bought another premium suscription and when my account became to premium I discovered that all my songs downloaded to offlin...
Peter__
Community Legend
896 Views
2 replies
0 likes
I installed the Spotify client for Ubuntu and it prompted me to login with my Spotify account after I had logged in with Facebook. Little did I know that it would "merge" the two and transfer the Premium subscription to the Spotify account and effect...
Newbie
I installed the Spotify client for Ubuntu and it prompted me to login with my Spotify account after I had logged in with Facebook. Little did I know that it would "merge" the two and transfer the Pre...
Taylor
Community Legend
519 Views
1 replies
0 likes
Ok so I don't use Spotify on the computer so much and it is quite fun that my 10 hour limit expired?? Today was probably the first time this month that I used Spotify and it couldn't been 10 hours at all since I listened to like 10 songs or less..
Regular
Ok so I don't use Spotify on the computer so much and it is quite fun that my 10 hour limit expired?? Today was probably the first time this month that I used Spotify and it couldn't been 10 hours at...
Peter__
Community Legend
791 Views
1 replies
0 likes