Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Can't activate spotify on sonos anymore

Hi there, I used to have spotify active on my sonos, we changed our Internet provider from DSL to Comcast Cable & The spotify app wouldn't work. I removed the spotify app, now when I try to add the spotify app back on to sonos, I get a error message ...

Casual Listener

Hi there, I used to have spotify active on my sonos, we changed our Internet provider from DSL to Comcast Cable & The spotify app wouldn't work. I removed the spotify app, now when I try to add ...

Peter__

Community Legend

2502 Views

3 replies

0 likes

Account
Login
Premium
  • 2502 Views
  • 3 replies
  • 0 likes

Solved!! Facebook-connection

My daughter has connected her Facebook with my Spotify. How can I disconnect?

Casual Listener

My daughter has connected her Facebook with my Spotify. How can I disconnect?

Marthenn

Casual Listener

744 Views

2 replies

0 likes

Account
  • 744 Views
  • 2 replies
  • 0 likes

NUS discount outside UK

Hi peeps, I got my NUS student card today and got it delivered to Ireland as an Open University student. Im just wondering now if I can still get the discount having an Irish spotify account or is this limited only to UK accounts? Would appreciate an...

Visitor

Hi peeps, I got my NUS student card today and got it delivered to Ireland as an Open University student. Im just wondering now if I can still get the discount having an Irish spotify account or is th...

Peter__

Community Legend

1267 Views

5 replies

1 likes

  • 1267 Views
  • 5 replies
  • 1 likes

Spotify suddenly not letting me to go online

Hi, I have a paid spotify account that I use with desktop and android. Today the android app logged me out and is not letting me to login anymore. Actually it lets me to login but instantly goes offline and then logs me out. I tried to use the deskto...

Newbie

Hi,   I have a paid spotify account that I use with desktop and android. Today the android app logged me out and is not letting me to login anymore. Actually it lets me to login but instantl...

Peter__

Community Legend

427 Views

1 replies

0 likes

Account
Login
Subscription
  • 427 Views
  • 1 replies
  • 0 likes

Profile not loading

I am having issues with seeing playlists on a profile I follow. It spins and never loads the playlists. This is the only profile I'm having issues with, and friends of mine are experiencing the same issue. I've checked if it is a setting on my end bu...

Newbie

I am having issues with seeing playlists on a profile I follow.  It spins and never loads the playlists.  This is the only profile I'm having issues with, and friends of mine are experienci...

Peter__

Community Legend

571 Views

1 replies

0 likes

Free
Other
Premium
Subscription
  • 571 Views
  • 1 replies
  • 0 likes

Spotify Unlimited as a gift

Hi. Ive got a unlimited gift card but my PIN are unreadable. What can i do?

Visitor

  Hi. Ive got a unlimited gift card but my PIN are unreadable. What can i do?

Taylor

Community Legend

392 Views

1 replies

0 likes

Unlimited
  • 392 Views
  • 1 replies
  • 0 likes

Ändrade kortuppgifter

HejJag upptäckte att mitt Spotify inte funkade, har fått nytt kontokort o glömt ändra kortnr hos er- klantigt! Det stod att ni inte kommer att dra ngt förrän nästa billing o jag misstänker då att tjänsten inte kommer fungera förrän nästa månad. Kan j...

Newbie

Hej Jag upptäckte att mitt Spotify inte funkade, har fått nytt kontokort o glömt ändra kortnr hos er- klantigt! Det stod att ni inte kommer att dra ngt förrän nästa billing o jag misstänker då at...

Adam

Roadie

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Facebook account deleted but cannot acces spotify anymore.

Hello,I deleted my facebook account, but now I cannot acces my spotify account anymore. I was linked but before I deleted the facebook, I unlinked it.. does it take some time or .. ?Username : 1149852670When I'm trying to recieve my password or chang...

Newbie

Hello, I deleted my facebook account, but now I cannot acces my spotify account anymore. I was linked but before I deleted the facebook, I unlinked it.. does it take some time or .. ? Username ...

Adam

Roadie

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

NJ - Information regarding tax of digital products for subscribers in NJ

If you have recently seen Spotify raise your subscription fee to include NJ sales tax, here is a link to the applicable document from the NJ Division of Treasury http://www.state.nj.us/treasury/taxation/amendments_sale-use_tax.shtml I thought I'd hig...

Casual Listener

If you have recently seen Spotify raise your subscription fee to include NJ sales tax, here is a link to the applicable document from the NJ Division of Treasury   http://www.state.nj.us/tre...

Adam

Roadie

1618 Views

1 replies

0 likes

  • 1618 Views
  • 1 replies
  • 0 likes

ayuda para recuperar contraseña

No recibo el mail para cambiarla (por supuesto he mirado el spam y configurado la seguridad de la cuenta para abrirla a tope). Dice que me han mandado un mail pero nada. Tampoco contesta nadie a los mails enviados al equipo de soporte(varios desde ha...

Casual Listener

No recibo el mail para cambiarla (por supuesto he mirado el spam y configurado la seguridad de la cuenta para abrirla a tope). Dice que me han mandado un mail pero nada. Tampoco contesta nadie a los ...

Adam

Roadie

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Cannot log in to original account

Issue has been resolved, please disregard

Casual Listener

Issue has been resolved, please disregard

Adam

Roadie

473 Views

1 replies

0 likes

Account
  • 473 Views
  • 1 replies
  • 0 likes

whats happening? Trial hasnt ended properly?

i have had the 48 hour trial and it says 'spotify premium trial ended' but it still works as if it hadnt ended? I can still search and play music! Im scared my money is being taken somehow please help

Regular

i have had the 48 hour trial and it says 'spotify premium trial ended' but it still works as if it hadnt ended? I can still search and play music! Im scared my money is being taken somehow please help

Adam

Roadie

1206 Views

8 replies

0 likes

Account
Free
Login
Other
Premium
Security
Subscription
Unlimited
  • 1206 Views
  • 8 replies
  • 0 likes

Solved!! losing playlistsongs

Hi, I have some playlists and one of them "Hogis 2 Ballader...Nästan" are losing it's songs all the time when I'm offline. The other playlists have no problem. This also happens for my followers on this playlist. As soon as I'm online and click on it...

Casual Listener

Hi, I have some playlists and one of them "Hogis 2 Ballader...Nästan" are losing it's songs all the time when I'm offline. The other playlists have no problem. This also happens for my followers on...

Sam

Spotify

1273 Views

8 replies

0 likes

Premium
  • 1273 Views
  • 8 replies
  • 0 likes

Cannot log in - screen just hangs

Mac OSX 10.7 Never had any problems until today. Spotify login screen just hangs (never prompts me for anything) with the icon spinning. I removed the app from Applications, deleted the plist files from the User Library, User caches (2 directories) a...

Casual Listener

Mac OSX 10.7 Never had any problems until today.  Spotify login screen just hangs (never prompts me for anything) with the icon spinning. I removed the app from Applications, deleted the pli...

thejame

Casual Listener

1232 Views

4 replies

0 likes

Login
  • 1232 Views
  • 4 replies
  • 0 likes

Solved!! offline does not work at all

Hi Folks, I signed up for premium last week and I never could play one song offline! What's the problem? Does not work on the imac neither on iphone. Only if I'm online and signed in.

Casual Listener

Hi Folks, I signed up for premium last week and I never could play one song offline! What's the problem? Does not work on the imac neither on iphone. Only if I'm online and signed in.

runninrobot

Casual Listener

696 Views

2 replies

0 likes

  • 696 Views
  • 2 replies
  • 0 likes

Spotify won't let me cancel my subscription?!

I wish to cancel my unlimited subscription ($4.99) and just use the radio. Can find it and when I get a question close the screen goes away. I want out of this thing.

Newbie

I wish to cancel my unlimited subscription ($4.99) and just use the radio. Can find it and when I get a question close the screen goes away. I want out of this thing.

Peter__

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

kontonummer

hur ändrar jag bankkontonummer?

Newbie

hur ändrar jag bankkontonummer?

Peter__

Community Legend

724 Views

1 replies

0 likes

  • 724 Views
  • 1 replies
  • 0 likes

Force Logout

Is there a way to foce logout all instances of my account? I have changed my password but I'm still getting the message "Spotify has been paused because is used somewhere else" spotify username is spaz926

Casual Listener

Is there a way to foce logout all instances of my account? I have changed my password but I'm still getting the message "Spotify has been paused because is used somewhere else" spotify username i...

Sam

Spotify

2272 Views

7 replies

0 likes

  • 2272 Views
  • 7 replies
  • 0 likes

Will not accept my new payment info!

I am using a prepaid Visa to purchase Premium and it will not accept the new card info

Casual Listener

I am using a prepaid Visa to purchase Premium and it will not accept the new card info

Peter__

Community Legend

943 Views

5 replies

0 likes

Account
  • 943 Views
  • 5 replies
  • 0 likes

30 day free trial after buying subscription

I changed my debit card recently and changed it on Spotify. I got another 30 day trial and the payment will come out in 30 days. Obviously I can not have 2 free trials so it does not work on my phone until payment comes out in 30 days time. I really ...

Visitor

I changed my debit card recently and changed it on Spotify. I got another 30 day trial and the payment will come out in 30 days. Obviously I can not have 2 free trials so it does not work on my phone...

Adam

Roadie

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes