Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Please help!!

Please help!!

I have upgrade my account from unlimited to premium but when im logging in on my computer and mobile it says that i still have unlimited. I have mailed the support but got no answer from them. It very anoying when you pay money for this but it doesn´t work and you get no support. Please help!!

Reply
5 Replies

Hello,

One of my colleagues sent through a message to you 6 days ago. You might need to check your Junk Mail or Spam filter in your email inbox.
Airhorn Enthusiast

Yes i got that mail but i have mailed you three times since then, and the info in that mail i got was completly worthless, offcourse i understand that i have to log out and in again i do that everytime i start spotify.

Hmm, this might get tricky. I'll send you another message.
Airhorn Enthusiast

i have mailed you the info back now.

Thanks for the help! Now is everything working!

Suggested posts