Premium Account Not Working

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Premium Account Not Working

Calogera
Newbie

I have been unable to use spotify for 2 days, as the message on my ipod states that i need to upgrade to a 'Primium' account.  However i already have a Premium accout , in which its subscription automatically updates and is not due to expire until 22/5/2013.

4 Replies

Peter__
Community Legend

Hey! Welcome to the community 🙂

Can you try the steps outlined in this post and see if they help?

Peter

Peter
Spotify Community Mentor and Troubleshooter

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carrie1973
Newbie

Hi. I followed the steps and deleted my Spotify account but I still cannot get the Application on my Apple Smartphone. Help!

PS:

 

Desktop works fine Premium works fine.

 

C.

Sam
Spotify
Spotify
Calogera - Are you logging in with your Facebook details?

carrie1973 - Are you trying to download the app from the Appstore? What's exactly happening?
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Peter__
Community Legend

@carrie1973 wrote:

Hi. I followed the steps and deleted my Spotify account but I still cannot get the Application on my Apple Smartphone. Help!

PS:

 

Desktop works fine Premium works fine.

 

C.


Hey! Welcome to the community 🙂 

 

How long ago did you upgrade? Sometimes it can take a few hours for your subscription to be recognised on all of your devices. Make sure you are logging on using exactly the same details as on the desktop. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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