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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4288 Views
  • 0 replies
  • 9 likes
  • Security
  • 4288 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463084 Views
  • 974 replies
  • 110 likes
  • Account
  • 463084 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204927 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204927 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112807 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112807 Views
  • 72 replies
  • 12 likes

Facebook attached to spotifuggle, showing my account name.

I've just attached my Facebook-account to my Spotify Premium (on my Macbook Pro running OS X 10.8.3) and logged in with my facebook mail but Spotify still shows my Spotify-account name instead of my full name. Is this changeable?

  • Regular
  • I've just attached my Facebook-account to my Spotify Premium (on my Macbook Pro running OS X 10.8.3) and logged in with my facebook mail but Spotify still shows my Spotify-account name instead of my ...
  • basszman
  • Regular
  • 226 Views
  • 2 replies
  • 0 likes
  • 226 Views
  • 2 replies
  • 0 likes

Bought wrong subscription

Hi, I wanted to buy the Spotify Unlimited but I accidentally pressed on the Premium after. Because of my mistake, it is a Premium account now. Would it possible for me to switch it back to Unlimited so that my subscription will end 26 June instead of...

  • Regular
  • Hi,   I wanted to buy the Spotify Unlimited but I accidentally pressed on the Premium after. Because of my mistake, it is a Premium account now.   Would it possible for me to swit...
  • Peter__
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Cancelled My Account - stil being billed

I cancelled my account a couple of months back and just noticed that I'm still being billed and my account is acting as though I've never cancelled. I just cancelled AGAIN, but not hopeful it will actually stick. I would expect a 'reputable' business...

  • Newbie
  • I cancelled my account a couple of months back and just noticed that I'm still being billed and my account is acting as though I've never cancelled.  I just cancelled AGAIN, but not hopeful it w...
  • Peter__
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

My account is not showing up as a Premium User?

I was using a Free subcription but upgraded it to the Premium once I bought a Sonos system but my login account is only showing me to upgrade. The Spotify Premium Sonos account is reflecting and working fine but when I'm logging into Spotify on my la...

  • Casual Listener
  • I was using a Free subcription but upgraded it to the Premium once I bought a Sonos system but my login account is only showing me to upgrade.    The Spotify Premium Sonos account is re...
  • Sam
  • Spotify
  • 1105 Views
  • 4 replies
  • 0 likes
  • 1105 Views
  • 4 replies
  • 0 likes

Well done

Well it's been a blast for the few months I enjoyed your service. That was until I decided to close my Facebook account. I log in to find that I've lost all the music I'd set up and dumped into "Hey you're using the free Spotify, sign up for Premium"...

  • Visitor
  • Well it's been a blast for the few months I enjoyed your service.   That was until I decided to close my Facebook account. I log in to find that I've lost all the music I'd set up and d...
  • Sam
  • Spotify
  • 175 Views
  • 2 replies
  • 0 likes
  • 175 Views
  • 2 replies
  • 0 likes

My premium account has been hacked

A cracker got into my account, changed the email address and password. I can still get access via Facebook, but don't have full control. I used the contact form to ask for help. However, this seems to be an old problem. Wouldn't it be helpful to have...

  • Casual Listener
  • A cracker got into my account, changed the email address and password. I can still get access via Facebook, but don't have full control.   I used the contact form to ask for help. However, t...
  • Sam
  • Spotify
  • 418 Views
  • 6 replies
  • 0 likes
  • 418 Views
  • 6 replies
  • 0 likes

Solved!! No sound

Hi, I bought to my son Sami a month of the Spotify $4.95, he suppose to get a FRee month x the trial. Meaning 2 months of the service. Now, after a month using, now I have to pay again? Why?He didn't got his free trial free yet...sami01229 Spotify pr...

  • Newbie
  • Hi,   I bought to my son Sami a month of the Spotify $4.95, he suppose to get a FRee month x the trial. Meaning 2 months of the service. Now, after a month using, now I have to pay agai...
  • Peter__
  • Community Legend
  • 405 Views
  • 3 replies
  • 0 likes
  • 405 Views
  • 3 replies
  • 0 likes

Problem with e-cards

I purchased several e-cards to different persons as a way to thank for some help I have got. The first problem is that not all of them seem to have received the e-cards from spotify.The second problem (the real one) is that in the confirmation emails...

  • Roadie
  • I purchased several e-cards to different persons as a way to thank for some help I have got. The first problem is that not all of them seem to have received the e-cards from spotify. The second...
  • Peter__
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Solved!! Recover A Deleted Playlist

Is There Any Way I Can Recover A Deleted Playlist? Anybody Help Please, I Accidently Deleted It A Few Moments Ago.

  • Casual Listener
  • Is There Any Way I Can Recover A Deleted Playlist? Anybody Help Please, I Accidently Deleted It A Few Moments Ago.
  • art5034
  • Casual Listener
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Spotify Premium charged me multiple times on same day

I recently upgraded to spotify premium on 05/09/13 and spotify charged my credit card ($9.99) 3 times in a row. Thats 30$ when it should only be $10 charge. I want the $20 put back into my account. I noticed this checking my bank statement and can up...

  • Newbie
  • I recently upgraded to spotify premium on 05/09/13 and spotify charged my credit card ($9.99) 3 times in a row. Thats 30$ when it should only be $10 charge. I want the $20 put back into my account. I...
  • Taylor
  • Community Legend
  • 1163 Views
  • 1 replies
  • 0 likes
  • 1163 Views
  • 1 replies
  • 0 likes

My new subscribers are not showing up on my playlist

I've got a few E-mails lately that people have subscribed to my playlist, but when I view the playlist on spotify, none of them are showing up? I've had this problem since I got premium. It's so annoying! What can I do to fix this problem? Please hel...

  • Regular
  • I've got a few E-mails lately that people have subscribed to my playlist, but when I view the playlist on spotify, none of them are showing up? I've had this problem since I got premium. It's so anno...
  • hansencamilla
  • Regular
  • 658 Views
  • 12 replies
  • 0 likes
  • 658 Views
  • 12 replies
  • 0 likes

problem buying spotify via my fone

I im having problems buying spotify via the net on my fone as I dont have access to a laptop at the mo, everytime I get to the page where I have to enter my fb password and it brings to a page saying im nt logged in even though I am logged in

  • Newbie
  • I im having problems buying spotify via the net on my fone as I dont have access to a laptop at the mo, everytime I get to the page where I have to enter my fb password and it brings to a page saying...
  • Thedev
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

wrong acccount

Hello, Today I login to a computer of a friend of mine. Now my account is completely reset but the most crazy part is that my real account is still there under another name (1172755936). I really want my account back with all my numbers and artists t...

  • Casual Listener
  • Hello,   Today I login to a computer of a friend of mine. Now my account is completely reset but the most crazy part is that my real account is still there under another name (1172755936). I...
  • sildeboer
  • Casual Listener
  • 209 Views
  • 2 replies
  • 0 likes
  • 209 Views
  • 2 replies
  • 0 likes

playlist has been removed

Hi, my three playlists have been removed,I have not been on my spotify for a week now because I had reach my time limit, I logged on it today and all of them have gone , I need them for a party I have next weekend, the playlist names are , wills , ev...

  • Visitor
  • Hi, my three playlists have been removed,I have not been on my spotify for a week now because I had reach my time limit, I logged on it today and all of them have gone , I need them for a party I hav...
  • Adam
  • Roadie
  • 533 Views
  • 9 replies
  • 0 likes
  • 533 Views
  • 9 replies
  • 0 likes

I need help again with my subscription

I had this issue a month ago as well and it started working after a while but my current issue is very weird. I bought Premium two days ago (on the 24th) and it has worked fine until this morning when it suddenly pushed me back to Free. On the Overvi...

  • Casual Listener
  • I had this issue a month ago as well and it started working after a while but my current issue is very weird.   I bought Premium two days ago (on the 24th) and it has worked fine until this mo...
  • Adam
  • Roadie
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Could you restore some playlists for me?

I deleted some playlists the last 2 months that I'd like to have restored if it's still possible. Thank you on beforehand!

  • Newbie
  • I deleted some playlists the last 2 months that I'd like to have restored if it's still possible.   Thank you on beforehand!
  • Peter__
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Problema con cuenta premium

Buenos días, un día en el trabajo inicié mi cuenta de spotify y me apareció una cuenta gratuita sin nada de informacion por lo que escuché la radio y pensé que habría habido algún problema con la conexión. En el trabajo se reprodujo el problema en es...

  • Newbie
  • Buenos días, un día en el trabajo inicié mi cuenta de spotify y me apareció una cuenta gratuita sin nada de informacion por lo que escuché la radio y pensé que habría habido algún problema con la con...
  • Peter__
  • Community Legend
  • 566 Views
  • 2 replies
  • 0 likes
  • 566 Views
  • 2 replies
  • 0 likes

Followers not showing on playlist

Hey, Anthony! This is irrelevant to the topic, but I do have a problem, and as a newbie, I had trouble finding the button for starting a new thread (lol). Anyways, my problem is that the correct number of followers are not showing up on my playlist. ...

  • Regular
  • Hey, Anthony! This is irrelevant to the topic, but I do have a problem, and as a newbie, I had trouble finding the button for starting a new thread (lol). Anyways, my problem is that the correct numb...
  • Peter__
  • Community Legend
  • 1037 Views
  • 5 replies
  • 2 likes
  • 1037 Views
  • 5 replies
  • 2 likes

Cancelled subscription, still got charged, paypal refunded, now account is blocked.

I had a premium account and I went to cancel and just use the free account. I cancelled twice, and after two months of still being billed I contacted paypal. My fees were refunded and now my spotify account is totally blocked. When I login with my fa...

  • Newbie
  • I had a premium account and I went to cancel and just use the free account.  I cancelled twice, and after two months of still being billed I contacted paypal.  My fees were refunded and now...
  • Peter__
  • Community Legend
  • 517 Views
  • 3 replies
  • 0 likes
  • 517 Views
  • 3 replies
  • 0 likes