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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81151 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
655965 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
736832 Views
18 replies
29 likes
Hei,After re-installing Spotify today, version nr in header I believe, my offline access is withdrawn. I have synced music offline with spotify on 2 devices, where did I go wrong? Best regards Terje Solbakk(username: terjes)
Hei, After re-installing Spotify today, version nr in header I believe, my offline access is withdrawn. I have synced music offline with spotify on 2 devices, where did I go wrong? Best reg...
Not applicable
494 Views
5 replies
0 likes
Dear Spotify,I'm having problems resetting my password for my account. I am able to receive the email for password reset.But, when I open the link. It brings me to a page with the following error.Seems this took a whileYou have been logged out for se...
Dear Spotify, I'm having problems resetting my password for my account. I am able to receive the email for password reset. But, when I open the link. It brings me to a page with the following error...
Spotify
445 Views
6 replies
0 likes
1. Is there any company customer service? Absurd if there isn't.2. On 7/31/2012 Spotify's website posted an announcement of free Android Spotify radio (https://www.spotify.com/us/blog/archives/2012/07/31/radio_comes_to_android/ ). Where is it? My And...
1. Is there any company customer service? Absurd if there isn't. 2. On 7/31/2012 Spotify's website posted an announcement of free Android Spotify radio (https://www.spotify.com/us/blog/archives/2012...
Community Legend
315 Views
1 replies
0 likes
I have duplicate accounts under the email *******.****.**** . Can someone help me go back to my original account with all my followers and playlists? I keep logging into the newer account, and it has no playlists from the one I originally created.
I have duplicate accounts under the email *******.****.**** . Can someone help me go back to my original account with all my followers and playlists? I keep logging into the newer account, and i...
Spotify
279 Views
2 replies
0 likes
I can stream on my iPhone but not my ipad. I logged out and logged back in to no avail.
I can stream on my iPhone but not my ipad. I logged out and logged back in to no avail.
Newbie
1672 Views
6 replies
0 likes
I made a new account, and anything I star does not get saved. In mobile the starred playlist does not load at all. I submitted help on the 16th, but no response. I tried logging out and in. #: 00647356
I made a new account, and anything I star does not get saved. In mobile the starred playlist does not load at all. I submitted help on the 16th, but no response. I tried logging ou...
Community Legend
685 Views
6 replies
0 likes
I signed up for the 48-hour free trial of premium, all running great. I received an e-mail from Spotify thanking me for my 48-hour trial (same day I signed up) and offered an additional 30-day trial on top of the 48-hour trial. When I click the link,...
I signed up for the 48-hour free trial of premium, all running great. I received an e-mail from Spotify thanking me for my 48-hour trial (same day I signed up) and offered an additional 30-day trial ...
Community Legend
766 Views
2 replies
0 likes
Yesterday I logged into my Spotify from my friends iPad, today when I tried logging in ALL of my music was gone and my username is changed! I first created my Spotify through Facebook, from what I have read I could have possibly joined my account wit...
Yesterday I logged into my Spotify from my friends iPad, today when I tried logging in ALL of my music was gone and my username is changed! I first created my Spotify through Facebook, from what I ha...
Regular
512 Views
3 replies
0 likes
I have a premium account but somehow I got a Daft Punk push notification to all my devices. I'm assuming this was an ad?Surely by paying for an "ad free" service I shouldn't receive ads unless I explicitly opt into receiving them?
I have a premium account but somehow I got a Daft Punk push notification to all my devices. I'm assuming this was an ad? Surely by paying for an "ad free" service I shouldn't receive ads unless I ...
Casual Listener
521 Views
3 replies
2 likes
I downloaded Spotify on my Samsung phone and started the Premium 48 hour trial yesterday, but when I try to upgrade it to the 30 day free trial it just redirects me back to my Account page and still says it'll bill me the $9.99 tomorrow, 4/20, to ren...
I downloaded Spotify on my Samsung phone and started the Premium 48 hour trial yesterday, but when I try to upgrade it to the 30 day free trial it just redirects me back to my Account page and still ...
Spotify
426 Views
3 replies
0 likes
Hello. I was wondering if there's any chance to change your profile name? I am aware that you can not change the username, but that's not the case. I recently linked Facebook with my Spotify account, and upon disconnecting from Facebook (via Preferen...
Hello. I was wondering if there's any chance to change your profile name? I am aware that you can not change the username, but that's not the case. I recently linked Facebook with m...
Casual Listener
22106 Views
9 replies
0 likes
On my computer i have made three different playlist available offline, and everything works fine as long as i dont turn off the computer. However when i turn the computer on and want to listen to my offline playlists, some songs have dissappeared. Me...
On my computer i have made three different playlist available offline, and everything works fine as long as i dont turn off the computer. However when i turn the computer on and want to listen to my ...
Community Legend
282 Views
1 replies
0 likes
I have been a Spotify user since last November. I have been being charged TWICE MONTH NOW SINCE JANUARY. It is causing overdrafts at my bank and my bank said if I filed a claim I probably be blocked as a user for Spotify. I actually had to cancel my ...
I have been a Spotify user since last November. I have been being charged TWICE MONTH NOW SINCE JANUARY. It is causing overdrafts at my bank and my bank said if I filed a claim I ...
Spotify
239 Views
1 replies
0 likes
Hello, I've recently moved to Mexico and have been trying to change my country profile in spotify from Germany to Mexico, but even though I am logged in under my log in details, it tells me my account is already in use and therefore won't save my inf...
Hello, I've recently moved to Mexico and have been trying to change my country profile in spotify from Germany to Mexico, but even though I am logged in under my log in details, it tel...
Spotify
303 Views
3 replies
0 likes
Hello!First i have to say sorry, my english is not very good. Im using spotify since one and a half year, and since the last update (or eventually two three before) i cant see the album cover in the library. Im sure it worked two or three weeks befor...
Hello! First i have to say sorry, my english is not very good. Im using spotify since one and a half year, and since the last update (or eventually two three before) i cant see the album co...
Newbie
993 Views
5 replies
0 likes
I have Spotify on two different PCs. Recently I created a playlist on one PC, but then added and rearranged songs on my other PC later. Now my changes aren't showing up or syncing between both PCs! A little help here pleaaase?
I have Spotify on two different PCs. Recently I created a playlist on one PC, but then added and rearranged songs on my other PC later. Now my changes aren't showing up or syncing between both PCs! A...
Casual Listener
3197 Views
9 replies
1 likes
hi I accidently disconnected my facebook and all of my playlists was gone:( I worked months to create them and now they are gone with just one click:((( how can I get them back?
hi I accidently disconnected my facebook and all of my playlists was gone:( I worked months to create them and now they are gone with just one click:((( how can I...
Community Legend
276 Views
1 replies
0 likes
Hi, What hapened? I have ben Unlimited for avery long time. Automatic payment every month 49 Sek. All of a sudden I get ads and my status is changed. Please tell me what has changed. B R
Hi, What hapened? I have ben Unlimited for avery long time. Automatic payment every month 49 Sek. All of a sudden I get ads and my status is changed. Please tell me what has changed. B R
Community Legend
268 Views
2 replies
0 likes
Hello, I've the same problem from this topic, but couldn't solve it. http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Resetting-password-doesn-t-work/td-p/337310 Another strage thing that happens is that the ''reset email'' arrives onl...
Hello, I've the same problem from this topic, but couldn't solve it. http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Resetting-password-doesn-t-work/td-p/337310 &nb...
Community Legend
267 Views
1 replies
0 likes
I know someone else is using my account, how can I get them off my account? Like log me out of all of the devices my account is active?
I know someone else is using my account, how can I get them off my account? Like log me out of all of the devices my account is active?
Community Legend
379 Views
3 replies
0 likes
