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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 403 Views
  • 0 replies
  • 6 likes
  • Security
  • 403 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439639 Views
  • 970 replies
  • 108 likes
  • Account
  • 439639 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195255 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195255 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106832 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106832 Views
  • 70 replies
  • 11 likes

Cargo en el banco pero no se activa premium

Tengo hecho el cargo en mi banco pero no se activa la cuenta como premium, parece que hay que esperar unos dias, cuantos dias es necesario y como se que no hay otro problema?

  • Newbie
  • Tengo hecho el cargo en mi banco pero no se activa la cuenta como premium, parece que hay que esperar unos dias, cuantos dias es necesario y como se que no hay otro problema?
  • Patricia
  • Spotify Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Solved!! I can't change my country to Italy - no way

I've registered with my account in Norway but I'm in Italy and I want to change the country in my account settings. Unfortunately when I choose Italy in the tab (it is the tab in which I also should put details about my card) everything disappear and...

  • Visitor
  • I've registered with my account in Norway but I'm in Italy and I want to change the country in my account settings. Unfortunately when I choose Italy in the tab (it is the tab in which I also should ...
  • Joe
  • Community Legend
  • 798 Views
  • 13 replies
  • 0 likes
  • 798 Views
  • 13 replies
  • 0 likes

Solved!! Cant Start Premium Trial due to Card Limitation

So I attempted to start the premium trial adding my VISA card, and it declined it. I took a look at my transaction histroy on the cards site and I can see spotify is trying to take 1 cent (obviously a minimum possible legitimate transaction or someth...

  • Regular
  • So I attempted to start the premium trial adding my VISA card, and it declined it. I took a look at my transaction histroy on the cards site and I can see spotify is trying to take 1 cent (obviously ...
  • Peter__
  • Community Legend
  • 533 Views
  • 5 replies
  • 0 likes
  • 533 Views
  • 5 replies
  • 0 likes

pressed wrong update

Hi - So I just switched my card and meant to upgrade my account... but I accidentally paid for unlimited. Then I couldn't understand why it wasn't working on my phone - but I actually meant to upgrade to Premium. Is there any way I can get a refund o...

  • Casual Listener
  • Hi - So I just switched my card and meant to upgrade my account... but I accidentally paid for unlimited. Then I couldn't understand why it wasn't working on my phone - but I actually meant to upgrad...
  • Peter__
  • Community Legend
  • 270 Views
  • 5 replies
  • 0 likes
  • 270 Views
  • 5 replies
  • 0 likes

Can't play Music on Webplayer

Hi Guys, im using the Webplayer when im at Work. Since 1 week i can't play music in the Webplayer. There is no Error. Everything looks fine, if i doubleclick a song or radio (It doesn't matter). There is no "Pop Up" that the Music is on. Normally the...

  • Casual Listener
  • Hi Guys,   im using the Webplayer when im at Work. Since 1 week i can't play music in the Webplayer. There is no Error. Everything looks fine, if i doubleclick a song or radio (It doesn't ma...
  • Dimlo
  • Casual Listener
  • 3478 Views
  • 2 replies
  • 1 likes
  • 3478 Views
  • 2 replies
  • 1 likes

Someone else is using my spotify

Someone else is using my spotify could you please reset my devices? 

  • Casual Listener
  • Someone else is using my spotify could you please reset my devices? 
  • Taylor
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Store-bought card doesn't work.

I bought a 100kr (10 Euro) spotify card earlier today at my local shop, and now when i try to cash it in it says that it doesn't work. "The Premium code you entered is invalid. Please check that you have typed it correctly."I know i've typed it in co...

  • Casual Listener
  • I bought a 100kr (10 Euro) spotify card earlier today at my local shop, and now when i try to cash it in it says that it doesn't work.  "The Premium code you entered is invalid. Please check t...
  • Taylor
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Stolen iPod with spotify premium.

Hi, I have the samt problem. My iPod touch was also stolen, and my spotify premium account was open. Can you help me as well to log out or turn it off, so that the thieves can't use it?Thanks for fast help!

  • Casual Listener
  • Hi, I have the samt problem. My iPod touch was also stolen, and my spotify premium account was open. Can you help me as well to log out or turn it off, so that the thieves can't use it? Thanks for...
  • Taylor
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Cannot pay for subscription

The issue is as follows: I have a history of paying for Premium yet when the next month comes around it never seems to keep the subscription going, I keep getting the message about failed payment. But today I found that I could login with my account,...

  • Newbie
  • The issue is as follows:    I have a history of paying for Premium yet when the next month comes around it never seems to keep the subscription going, I keep getting the message about f...
  • Peter__
  • Community Legend
  • 284 Views
  • 2 replies
  • 0 likes
  • 284 Views
  • 2 replies
  • 0 likes

Being charged for premium even tho i dont have it.

My credit card is being charged for a spotify premium subscription but my accont doesnt have one and i didnt set one up recently this has happened twice once this month and once last. Any help is greatly appreciated

  • Casual Listener
  • My credit card is being charged for a spotify premium subscription but my accont doesnt have one and i didnt set one up recently this has happened twice once this month and once last.  Any help ...
  • mcarthur
  • Casual Listener
  • 273 Views
  • 2 replies
  • 0 likes
  • 273 Views
  • 2 replies
  • 0 likes

Help me!

HejHur betalar jag med autogyro, kan jag inte förstå att jag måste göra.Tack så mycket

  • Newbie
  • Hej Hur betalar jag med autogyro, kan jag inte förstå att jag måste göra. Tack så mycket
  • Taylor
  • Community Legend
  • 288 Views
  • 4 replies
  • 0 likes
  • 288 Views
  • 4 replies
  • 0 likes

Could I be logged out all devices?

Hi, Could you log me out please, believe someone may be using my account. I have changed my password already. Thank you

  • Casual Listener
  • Hi,   Could you log me out please, believe someone may be using my account. I have changed my password already.   Thank you
  • JoshC
  • Casual Listener
  • 296 Views
  • 2 replies
  • 0 likes
  • 296 Views
  • 2 replies
  • 0 likes

I purchased spotify premium, but it isn't working

Hey! I bought spotify premium gift card for myself and sent it to myself, as I thought it was a way around "country block". I'm a danish guy living in sweden and I only have a danish credit card. When I got my code it told me that I couldn't use it i...

  • Newbie
  • Hey! I bought spotify premium gift card for myself and sent it to myself, as I thought it was a way around "country block". I'm a danish guy living in sweden and I only have a danish credit card. Whe...
  • Peter__
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Spotify not working on my phone

I just upgraded and purchased Spotify Premium this morning and it will not let me log on to it on my phone... It only remembers my free account even when I log out and log back in

  • Newbie
  • I just upgraded and purchased Spotify Premium this morning and it will not let me log on to it on my phone... It only remembers my free account even when I log out and log back in
  • Peter__
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Why

Why did i pay twice for premium on the same day in my bank it says i paid 200 danish kroner 13.05.2013???

  • Casual Listener
  • Why did i pay twice for premium on the same day in my bank it says i paid 200 danish kroner 13.05.2013???
  • muqojin
  • Casual Listener
  • 234 Views
  • 4 replies
  • 0 likes
  • 234 Views
  • 4 replies
  • 0 likes

I bought unlimited but still got the free version

I bought spotify unlimited 2 days ago and i got my receipt on the mail but it still says i need to upgrade to be able to continue listening. I've tried login/logout 10 times, i've tried login on different computers, i've tried to reinstall but it's s...

  • Casual Listener
  • I bought spotify unlimited 2 days ago and i got my receipt on the mail but it still says i need to upgrade to be able to continue listening. I've tried login/logout 10 times, i've tried login ...
  • Adam
  • Roadie
  • 476 Views
  • 4 replies
  • 0 likes
  • 476 Views
  • 4 replies
  • 0 likes

Spotify and JAPAN

Hello guys, I moved to Japan some weeks ago, the first weeks spotify was working so good, I have just paid the premiun fee using my spanish credit card, payment was sucessfull ,but my spotify is still useless, what can i Do? thanks a lot

  • Visitor
  • Hello guys, I moved to Japan some weeks ago, the first weeks spotify was working so good, I have just paid the premiun fee using my spanish credit card, payment was sucessfull ,but my spotify is stil...
  • Adam
  • Roadie
  • 512 Views
  • 2 replies
  • 0 likes
  • 512 Views
  • 2 replies
  • 0 likes

Cannot link Spotify to Facebook

I am having problems connecting my regular Spotify account user (created long ago before the Facebook account could be used to login to Spotify) to Facebook. When I login as my Spotify user in the Spotify client on my desktop and choose to link to Fa...

  • Casual Listener
  • I am having problems connecting my regular Spotify account user (created long ago before the Facebook account could be used to login to Spotify) to Facebook.   When I login as my Spotify use...
  • quelconque
  • Casual Listener
  • 355 Views
  • 2 replies
  • 0 likes
  • 355 Views
  • 2 replies
  • 0 likes

None of my playlists will play; but radio does

Description For the last week or so, I can't get any of the music in my playlists or any of the playlists that I follow to play. When a track is highlighted, all of the ways to make it play are greyed out, you can't make it play by double clicking, n...

Screen Shot 2013-05-12 at 4.33.54 PM.png
  • Regular
  • Description For the last week or so, I can't get any of the music in my playlists or any of the playlists that I follow to play. When a track is highlighted, all of the ways to make it play are gre...
  • Greg
  • Roadie
  • 593 Views
  • 8 replies
  • 0 likes
  • 593 Views
  • 8 replies
  • 0 likes