Premium Free Trial

[Buttercup007]

Hi Spotify,

I took the free 30 day Premium trial and came on to cancel it today but I see that it actually expired yesterday not today as I thought and I've been charged.

Is there any way that I can cancel today and not have that charge go through even though I realize it was my own fault?

Thanks!

[Peter__]

Hey! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they should be able to get that refunded for you providing you haven't used the Premium service since it renewed. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

[Buttercup007]

Hey!

Thank you Peter!

I've just sent them a message using the online form link you posted 🙂