Announcements

Help Wizard

Step 1

NEXT STEP

Premium Spotify account linked to FB with Postal Code issues

Premium Spotify account linked to FB with Postal Code issues

Hi,

Good day. My premium account is linked to my Facebook account, ang I have a family subscription. Recently, my family members were asked to confirm their accounts by specifying the zip code. After that, I updated my Facebook postal code. However, my Spotify account information is still showing a blank zip code. Could you please help me with this issue? Family members under my account cannot use the premium subscription. Thank you.
Reply
1 Reply

I faced the same problem and tried the solution posted in https://community.spotify.com/t5/Accounts/Changing-the-postcode-on-the-profile/m-p/1492108#M235608, but no luck.

 

Hopefully this will get solved by Spotify team soon.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random