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Premium for Family

Premium for Family

Im not sure if ths is where im supposed to get help from Spotify difrectly but last week i enabled Family Sharing so i could use my spotify account at the gym while my wife uses  Spotify on the Sonos system at home. It worked fine for a few days and then i had an email from Spotify asking us to verify a couple days ago. I punched in our zip code and now and we have had our family accounts disabled via email. "We couldn't verify your account."

I then logged onto the main account and sure enough our zip code had been changed, from 3071 to 12354. Which is why the verfication didnt work. So i changed it back to 3071 and tried to re-invite myself and my wife back to the main account and now it wont let either of us join family sharing. Can someone from Spotify fix this please? 

 

 

Thanks!

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