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My premium account has been missing for 2 weeks now. This is the third time that I have written here and I have filled out 2 contact forms. I have not heard back yet about my account. I am paying for a service that I am not able to use, and will be passing this problem on to my lawyer if I am not contacted in due time about this problem. I am very disappointed in the customer service quality of your company.
Adrienne Egger
Thank you for getting back to me so quickly. I checked, and there are several e-mails in the spam folder. So, thank you, you have been working on the problem, and I will try what Andy instructed and let you know!
Adrienne
....okkkkkk........hellooooooo......that was a week ago and nothing has changed, none of the solutions worked, and I'm still paying for a service I do not have !!!!
It seems you all have a major disaster on your hands.
.......and still no reply...............
AGAIN OVER A WEEK SINCE ANYONE HAS GOTTEN BACK TO ME:: CONTACT FORM::NOTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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