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Premium is working on all devices but my Iphone 5

Premium is working on all devices but my Iphone 5

I can't figure out how to fix this issue. When I go on my laptop or tablet I am able to use Spotify Premium just fine. When I try to use it on my phone it keeps telling me to upgrade. I tried logging out and logging back in. I tried deleting the app and reinstalling. I know I have Premium because I see the purchase went through days ago. 

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1 Reply

Just to confirm you definitely have Premium not unlimited on your online overview?
https://www.spotify.com/account/overview/

If so, try removing Spotify from your phone, restarting it by holding the home and lock buttons together until the apple logo appears on screen and then reinstalling Spotify. Any better?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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