Premium not working

[deditch1018]

I recently switched from android to iPhone and have been paying for premium plans and when I try logging in with my iPhone it says I don’t have premium. I’ve tried a couple different logins incase  I forgot but only one works. Any suggestions how to fix this or anything? Thanks!

[casperklik]

Try to delete your payment details and then type them in again, that's what helped me 🙂

[Billy-J]

Hey @deditch1018 and welcome to the community.

Hope you're doing great!

Could you try a quick log out/in to see if that makes a difference? If that doesn't help, could you try restarting your device? You can also try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, I'd recommend checking out this support article for more info and for the next steps to take.

Have a nice day 🙂