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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Brozki
  • Newbie
  • 244773 Views
  • 411 replies
  • 25 likes
  • Account
    Free
  • 244773 Views
  • 411 replies
  • 25 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12720 Views
  • 6 replies
  • 11 likes
  • Security
  • 12720 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 527392 Views
  • 989 replies
  • 113 likes
  • Account
  • 527392 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127726 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127726 Views
  • 74 replies
  • 12 likes

Login script loading fails

Now, ive ended up logging in through a mobile device, but this might be a problem for others too, so here it is: when i tried to login, because for some reason i was logged out, trying to log in again didnt work. The button wouldnt do anything. I wen...

  • Newbie
  • Now, ive ended up logging in through a mobile device, but this might be a problem for others too, so here it is: when i tried to login, because for some reason i was logged out, trying to log in agai...
  • user-removed
  • Not applicable
  • 506 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 506 Views
  • 1 replies
  • 0 likes

Account Hijacked - Spotify hasn't responded

PlanPremiumCountry AustraliaDeviceSamsung Galaxy 8 My Question or IssueMy account has been hijacked and I filled out the contact form 2-3 days ago and have received an automatic reply that did not help at all. The person changed my email adress so I'...

  • Newbie
  • Plan Premium Country  Australia Device Samsung Galaxy 8     My Question or Issue My account has been hijacked and I filled out the contact form 2-3 days ago and have rece...
  • user-removed
  • Not applicable
  • 403 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 403 Views
  • 1 replies
  • 0 likes

Hey, i need help!

PlanPremiumCountry New ZealandDeviceSamsung Galaxy Tab A6Operating System Android LollipopMy Question or IssueI would like all my playlists to be deleted

  • Casual Listener
  • Plan Premium Country  New Zealand Device Samsung Galaxy Tab A6 Operating System  Android Lollipop My Question or Issue I would like all my playlists to be deleted  
  • D_G
  • Music Fan
  • 485 Views
  • 3 replies
  • 0 likes
  • 485 Views
  • 3 replies
  • 0 likes

Signed out everywhere, reset password, still having account issues

PlanPremium (Family Plan)Country United States & Grand CaymanDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue Starting today, I have had difficulties with Spotify as there are constant interruptions to my music and songs being swit...

  • Newbie
  • Plan Premium (Family Plan) Country  United States & Grand Cayman Device Samsung Galaxy S7 Operating System Android   My Question or Issue  Starting today, I have had diff...
  • D_G
  • Music Fan
  • 486 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 486 Views
  • 2 replies
  • 0 likes

Trouble logging in with not in use email (and deleted Facebook)

I switched phones so I need to log in to Spotify. The problem is that my email which I used to register is not in use anymore (and forgot password) AND I have deleted Facebook a while back so I cannot change my email through FB as suggested before. I...

  • Newbie
  •   I switched phones so I need to log in to Spotify. The problem is that my email which I used to register is not in use anymore (and forgot password) AND I have deleted Facebook a while back so...
  • D_G
  • Music Fan
  • 393 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 393 Views
  • 1 replies
  • 0 likes

My music stops automatically playing

PlanFree/PremiumCountry DeviceSamsung Galaxy s8Operating SystemAndroid Oreo My Question or IssueSince 3 months my music just stopped automaticly. I changed my password, logged me out from every device and reinstalled my app on my phone (s8). The prob...

  • Casual Listener
  •   Plan Free/Premium Country   Device Samsung Galaxy s8 Operating System Android Oreo   My Question or Issue Since 3 months my music just stopped automaticly. I changed ...
  • Jose_M
  • Spotify Star
  • 1034 Views
  • 5 replies
  • 0 likes
  • Premium
  • 1034 Views
  • 5 replies
  • 0 likes

Using Spotify at Church Events with Proper License

I know it is not generally permissible to use the Spotify service in a public setting. However, as a church in the US, we are allowed under copyright law to play live or recorded music during our services. We must have the proper license to allow us ...

  • Newbie
  •   I know it is not generally permissible to use the Spotify service in a public setting. However, as a church in the US, we are allowed under copyright law to play live or recorded music during...
  • user-removed
  • Not applicable
  • 13998 Views
  • 1 replies
  • 0 likes
  • Account
  • 13998 Views
  • 1 replies
  • 0 likes

(ESPAÑOL) Ayuda con cuenta y Error code: 3

PlanFree/PremiumCountry México DeviceHuawei P9 / AndroidOperating SystemPC / Windows My Question or IssueHace unos días, quise escuchar musica en Spotify con mi cuenta premium cuando me llevé la sorpresa de que tenía que iniciar sesión en la App nuev...

  • Casual Listener
  •   Plan Free/Premium Country  México   Device Huawei P9 / Android Operating System PC / Windows   My Question or Issue Hace unos días, quise escuchar musica en Spo...
  • Jose_M
  • Spotify Star
  • 17735 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 17735 Views
  • 3 replies
  • 0 likes

Solved!! Re: Community Staff - Desert Island Discs

Sorry, new here. Please point me in the right direction if possible.Email from spotify today , after my email to them.They are telling me that any ad link clicks from my Facebook ads, which have me song link in them, do NOT count as plays on my Artis...

  • Newbie
  • Sorry, new here. Please point me in the right direction if possible. Email from spotify today , after my email to them. They are telling me that any ad link clicks from my Facebook ads, which have ...
  • Maxim
  • Spotify Star
  • 643 Views
  • 1 replies
  • 0 likes
  • 643 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account details pasted online

I just found my spotify account details pasted on 3 differents sites, with 1000's of other users accounts. The dates line up in a few months ago when I had issues with someone else logging into my account and creating and deleting playlists. My accou...

  • Casual Listener
  •   I just found my spotify account details pasted on 3 differents sites, with 1000's of other users accounts.   The dates line up in a few months ago when I had issues with someone else l...
  • Katerina
  • Spotify Legend
  • 780 Views
  • 3 replies
  • 0 likes
  • 780 Views
  • 3 replies
  • 0 likes

Solved!! Actualmente estás en modo sin conexión

PlanPremiumPaísEspañaDispositivoOnePlus 6Sistema operativoAndroid Oreo (8.1) Mi pregunta o problema ¡Hola! Tengo Spotify en mi dispositivo móvil y hoy al entrar estaba la sesión cerrada... He intentado iniciar sesión pero aparece un mensaje que pone:...

  • Newbie
  •   Plan Premium País España Dispositivo OnePlus 6 Sistema operativo Android Oreo (8.1)   Mi pregunta o problema   ¡Hola! Tengo Spotify en mi dispositivo móvil y hoy al entra...
  • Jose_M
  • Spotify Star
  • 20325 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 20325 Views
  • 1 replies
  • 0 likes

Close current account (facebook) and transfer to new account

PlanPremiumCountryUSA My Question or Issue I am a member of a household premium account (not the main owner). My account was originally, unfortunately, created through facebook. I'd like to completely disconnect ties to facebook but still use my same...

  • Newbie
  • Plan Premium Country USA  My Question or Issue  I am a member of a household premium account (not the main owner). My account was originally, unfortunately, created through facebook. I...
  • Jose_M
  • Spotify Star
  • 780 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
  • 780 Views
  • 1 replies
  • 1 likes

Solved!! Problemas com login

PlanoPremiumPaís BrasilDispositivo(Sony Xperia Z)Sistema operacional(Android) Minha pergunta ou problema Bom dia,Venho enfrentando alguns problemas com o App da Spotify que tenho em meu smartfone e não consigo solução.Este problema já está me acompan...

  • Casual Listener
  • Plano Premium País  Brasil Dispositivo (Sony Xperia Z) Sistema operacional (Android)   Minha pergunta ou problema  Bom dia, Venho enfrentando alguns problemas com o App da S...
  • Bittencourt
  • Spotify Star
  • 3033 Views
  • 7 replies
  • 0 likes
  • Account
    Login
  • 3033 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution One specific shared song on Facebook has no play button, but others have

It sounds very strange, but when I share one specific song from my artist's page on Facebook, it has no play button. But when I share any other song from same artist's page - it has. I tried sharing link to Facebook from Android, Mac, Safari. There a...

  • Casual Listener
  • It sounds very strange, but when I share one specific song from my artist's page on Facebook, it has no play button. But when I share any other song from same artist's page - it has. I tried&nbs...
  • ravenlongman
  • Casual Listener
  • 1599 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 1599 Views
  • 4 replies
  • 0 likes

Superuser Contribution promotion suggestion

it could be that on weekends remove restrictions on the phone to listen to music with advertising but without rstrinciones

  • Regular
  • it could be that on weekends remove restrictions on the phone to listen to music with advertising but without rstrinciones
  • Katerina
  • Spotify Legend
  • 1925 Views
  • 5 replies
  • 0 likes
  • 1925 Views
  • 5 replies
  • 0 likes

Superuser Contribution I left facebook and want to connect using my email

So a few months ago I left facebook and I kept using spotify normaly on my devices since I never logged off. I tried logging in a new device and couldn't do it, and I realized I had another account already registered on my email address. Anyway, is t...

  • Newbie
  •    So a few months ago I left facebook and I kept using spotify normaly on my devices since I never logged off. I tried logging in a new device and couldn't do it, and I realized I had ano...
  • meahtenoha
  • Spotify
  • 740 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
  • 740 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution unable to reinstall

PlanFree/PremiumCountry usa Device galaxy 8 Operating System android My Question or Issue Spotify kept playing, draining battery. I uninstalled and tried to reinstall. When I logged in with my account and password it said it doesn't match. The help d...

  • Casual Listener
  • Plan Free/Premium Country usa   Device galaxy 8   Operating System android     My Question or Issue  Spotify kept playing, draining battery.  I uninstalled and...
  • TomLegend
  • Spotify Legend
  • 2169 Views
  • 3 replies
  • 0 likes
  • Account
  • 2169 Views
  • 3 replies
  • 0 likes

Payment taken but I can't see detail of receipts on my account

PlanFreeCountryUK Device(iPhone 6; DELL laptopOperating System(iOS 8; Windows 10,etc.) My Question or Issue I have been charged £9.99 in August for something, but don't know what, as the receipts are not showing in my account. I signed up for Free pa...

  • Casual Listener
  • Plan Free Country UK   Device (iPhone 6; DELL laptop Operating System (iOS 8; Windows 10,etc.)   My Question or Issue  I have been charged £9.99 in August for something...
  • Bethany_Dawn
  • Community Legend
  • 885 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 885 Views
  • 3 replies
  • 0 likes

How do I move my playlist and saved songs from my old account to new account I made?

I made a new account because you can not change your username on accounts but now I got no clue how to move everything to the new account any help if someone knows?

  • Casual Listener
  • I made a new account because you can not change your username on accounts but now I got no clue how to move everything to the new account any help if someone knows?
  • osornios
  • Spotify Star
  • 808 Views
  • 7 replies
  • 0 likes
  • Desktop
  • 808 Views
  • 7 replies
  • 0 likes