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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554721 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131265 Views
74 replies
12 likes
After my premium ended, my name became a string of random characters. Now that i have premium again, it is still there. I login via facebook so it should just take that name! I don't know how to change it. I see this both on the desktop app and on an...
After my premium ended, my name became a string of random characters. Now that i have premium again, it is still there. I login via facebook so it should just take that name! I don't know how...
Spotify Star
700 Views
1 replies
0 likes
I am lucky enough to have a very simple one common first name email address, which I don't have linked to my Spotify account. Unfortunately, this means any old muppet who thinks it's a great idea to just put their name@*****.com instead of their own ...
I am lucky enough to have a very simple one common first name email address, which I don't have linked to my Spotify account. Unfortunately, this means any old muppet who thinks it's a great id...
Spotify Star
1351 Views
1 replies
0 likes
PlanPremiumCountry CanadaDeviceiPhone 8Operating SystemiOS 11.4.1 My Question or Issue Just got my new iPhone, installed my apps, launched Spotify and it works right away without asking login credentials... How is it possible? My profile is not linke...
Plan Premium Country Canada Device iPhone 8 Operating System iOS 11.4.1 My Question or Issue Just got my new iPhone, installed my apps, launched Spotify and it works righ...
Community Legend
1158 Views
5 replies
0 likes
My account's been stolen almost a thousand times and yet Spotify doesn't care a bit about it. My Spotify account which has been linked to my PSN account got hacked earlier this morning and the guy changed the credentials. Now this is where it gets ri...
My account's been stolen almost a thousand times and yet Spotify doesn't care a bit about it. My Spotify account which has been linked to my PSN account got hacked earlier this morning and the ...
Spotify Star
306 Views
1 replies
0 likes
PlanPremiumCountry NL DeviceSony Xperia CompactOperating SystemLatest Android My Question or IssueSome time ago an unknown device had somehow connected through 'spotify connect' and listened to a lot of songs on my account. I changed my password and ...
Plan Premium Country NL Device Sony Xperia Compact Operating System Latest Android My Question or Issue Some time ago an unknown device had somehow connected through 's...
Spotify Star
531 Views
3 replies
0 likes
PlanFree (used to be Premium)CountryBelgiumDevicePC / Lenovo P2Operating SystemWindows 10 / Android 7 My Question or IssueHi, I know this is something the community can't help me with, I need some technical assistance from a Spotify employee, but the...
Plan Free (used to be Premium) Country Belgium Device PC / Lenovo P2 Operating System Windows 10 / Android 7 My Question or Issue Hi, I know this is something the community ...
Community Legend
888 Views
3 replies
0 likes
I'm trying to hand over my playlists (aswell as the followers) to my companies account. How do I do this?
I'm trying to hand over my playlists (aswell as the followers) to my companies account. How do I do this?
Community Legend
1200 Views
1 replies
0 likes
PlanFamilly PremiumCountryCanada DeviceiPhone8Operating SystemiOS 11.4 My Question or IssueI had a chat with Spotify Support about no daily mixes being shown after more than 2 weeks. As expected, they asked me the usuals (logout/login back, reinstall...
Plan Familly Premium Country Canada Device iPhone8 Operating System iOS 11.4 My Question or Issue I had a chat with Spotify Support about no daily mixes being shown afte...
Community Legend
304 Views
1 replies
0 likes
PlanPremiumCountry Switzerland DeviceIphone 6Operating System iOS 9.0.2My Question or Issue I opened Spotify this morning. They asked me to log in, which I did. When I went to my playlists they all appeared and I noticed they weren't downloaded as th...
Plan Premium Country Switzerland Device Iphone 6 Operating System iOS 9.0.2 My Question or Issue I opened Spotify this morning. They asked me to log in, which...
Community Legend
429 Views
1 replies
0 likes
My Question or IssueFor the past two years, my ex-boyfriend has been harassing me on Spotify. We used to have a playlist that he created. After we separated, I continued to listen and follow the playlist. Because of this, he changed the name of the p...
My Question or Issue For the past two years, my ex-boyfriend has been harassing me on Spotify. We used to have a playlist that he created. After we separated, I continued to listen a...
Spotify Star
5325 Views
1 replies
2 likes
Songkick URL: https://www.songkick.com/artists/294148-waldeckSpotify URL: https://open.spotify.com/artist/6596yDTd94cIC3dlBptxDH We have the Songkick Profile and connection already for a few years but somehow nothing is showing up in our Artist profi...
Songkick URL: https://www.songkick.com/artists/294148-waldeck Spotify URL: https://open.spotify.com/artist/6596yDTd94cIC3dlBptxDH We have the Songkick Profile and connection alrea...
Spotify Star
863 Views
1 replies
0 likes
I tried to log in but spotify told me that im off line and i have to go on line to log in. How can i do it if i cant log in?
I tried to log in but spotify told me that im off line and i have to go on line to log in. How can i do it if i cant log in?
Spotify Legend
530 Views
4 replies
0 likes
PlanPremiumCountryItalia DeviceiPhone 6s My Question or IssueCiao! Da circa un mese ho aperto un account Spotify Premium (con sconto studenti). Precendentemente avevo già un account Facebook (Free). Vorrei provare a collegare i due ma non risulta pos...
Plan Premium Country Italia Device iPhone 6s My Question or Issue Ciao! Da circa un mese ho aperto un account Spotify Premium (con sconto studenti). Precendentemente avevo già un...
Spotify Legend
826 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and hePlanPremiumCountry PhilippinesDeviceSamsumg J72016Operating Syste Android My Question or Issue Hi, All - Seeking for your assistance, p...
None of the below information is required. However, the more you provide the easier it will be for us to try and he Plan Premium Country Philippines Device Samsumg J72016 Operating Syste...
Spotify Legend
395 Views
1 replies
0 likes
PlanFree/PremiumCountry UKDeviceSamsung S8Operating SystemAndroid Oreo My Question or Issue Someone has hijacked my account, all my playlists gone. No biggy, I'll set a new password. Oh, apparently it is a biggy as it can't be done. Spotify asks me t...
Plan Free/Premium Country UK Device Samsung S8 Operating System Android Oreo My Question or Issue Someone has hijacked my account, all my playlists gone. No biggy, I...
Spotify Star
586 Views
1 replies
0 likes
yesterday i bought a 30 euro gift card in the store and redeemed it in my account. its now 24 hours later and i still dont have premium can someone pls help
yesterday i bought a 30 euro gift card in the store and redeemed it in my account. its now 24 hours later and i still dont have premium can someone pls help
Spotify Legend
800 Views
9 replies
0 likes
PlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,et My Question or Issue I will try my best to explain my issue. So I currently have a premiun account that I also let my son use. Therefore the account has my music and h...
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,et My Question or Issue I will try my best to explain my issue. So I currently ...
Spotify Legend
696 Views
2 replies
0 likes
I am on the free trial right now. I have synced some mp3's from my computer to my account in playlists. I plan on cancelling on one of the last few days of the trial so that I can then opt into the student discount. If I cancel my plan, will my phone...
I am on the free trial right now. I have synced some mp3's from my computer to my account in playlists. I plan on cancelling on one of the last few days of the trial so that I can then opt into the s...
Community Legend
764 Views
1 replies
0 likes
Please help me, I'm desperate. I have another account connected to my Facebook login, and I've tried everything to log in again. I was listening to music and all of a sudden it disconnected and now it says I don't have my facebook connected to a spot...
Please help me, I'm desperate. I have another account connected to my Facebook login, and I've tried everything to log in again. I was listening to music and all of a sudden it disconnected and now i...
Spotify Legend
541 Views
1 replies
0 likes
PlanFreeCountry CanadaDeviceWindows app / Web AppOperating SystemWindows 10 My Question or Issue So I checked favorite artists and favorite albums. So that is not what is taking up a song space. What other thing could it be?
Plan Free Country Canada Device Windows app / Web App Operating System Windows 10 My Question or Issue So I checked favorite artists and favorite albums. So that is not w...
Spotify Legend
1268 Views
6 replies
1 likes
