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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88955 Views

9 replies

2 likes

Account
Login
  • 88955 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

759273 Views

18 replies

29 likes

  • 759273 Views
  • 18 replies
  • 29 likes

Account hacked and e-mail address changed

PlanPremiumCountryFranceDeviceSamsung Galaxy S7, and Iphone 8Operating SystemAndroid 7.0 / IOS 11.3.1 My Question or IssueMy Spotify account is linked with facebook. Today when going on the app I was disconnected and had to log back on. Then I found ...

Newbie

Plan Premium Country France Device Samsung Galaxy S7, and Iphone 8 Operating System Android 7.0 / IOS 11.3.1   My Question or Issue My Spotify account is linked with facebook. Today wh...

juliusklaus

Newbie

568 Views

1 replies

0 likes

Account
Premium
  • 568 Views
  • 1 replies
  • 0 likes

Superuser Contribution wrong email address associated with my facebook account

PlanPremiumCountry italy My Question or Issue Hi!- When I signed up, the wrong email address is linked with my account. It is not my current FB email address, but one I used a long time ago (and is no longer working). How do I fix this?

Visitor

  Plan Premium Country italy    My Question or Issue   Hi!- When I signed up, the wrong email address is linked with my account. It is not my current FB email address, but ...

Julian

Moderator

889 Views

1 replies

0 likes

  • 889 Views
  • 1 replies
  • 0 likes

Downloaded Music

Here’s one for you Spotify, so I have premium and I downloaded my music library to my phone, it worked completely fine when my phone was in airplane mode on my flight over to where I’m on vacation, my phone is still in airplane mode but all of a sudd...

Newbie

Here’s one for you Spotify, so I have premium and I downloaded my music library to my phone, it worked completely fine when my phone was in airplane mode on my flight over to where I’m on vacation, m...

Loxer

Community Legend

541 Views

1 replies

0 likes

Other
Premium
  • 541 Views
  • 1 replies
  • 0 likes

Solved!! Can't make playlist collaborative

I'm trying to make my playlists collaborative but i don't see the option in the playlist menu even on mobile app or windows, the playlist is allready private so i think that i shouldn't face this issue. please help.

Casual Listener

  I'm trying to make my playlists collaborative but i don't see the option in the playlist menu even on mobile app or windows, the playlist is allready private so i think that i shouldn't face ...

Bittencourt

Spotify Star

4657 Views

1 replies

0 likes

Other
  • 4657 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't remember my spotify login password AND email I used when registering.

Hello, as mentioned above I don't remember anything. But I still have a premium subscribtion going on that account and I'd like to either regain access to that account or cancel the subscription. I'm paying for the premium without even being able to ...

Newbie

Hello, as mentioned above I don't remember anything. But I still have a premium subscribtion going on that account and I'd like to either regain access to that account or cancel the subscription. I'm...

Julian

Moderator

720 Views

1 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 720 Views
  • 1 replies
  • 0 likes

Account issue

My Question or Issue HiI payed student premium on Spotify and SheerID confirmed my account and i dont have premium now pls help me. This my payment message With TurkishSayin ATES,5721ile biten kartinizla 14.06.2018 saat 22:59 de,Spotify P0657D8A5F is...

Newbie

My Question or Issue   Hi I payed student premium on Spotify and SheerID confirmed my account and i dont have premium now pls help me.   This my payment message With Turkish Sayin...

Loxer

Community Legend

445 Views

1 replies

0 likes

Account
  • 445 Views
  • 1 replies
  • 0 likes

Spotify Hacked

My Spotify account just got hacked and I have NEVER compromised my security. Its the first time I ever get hacked so it seems to me Spotify security is really bad. They confirmed to have seen activity but denied it being hacked. When I logged in I co...

Newbie

My Spotify account just got hacked and I have NEVER compromised my security. Its the first time I ever get hacked so it seems to me Spotify security is really bad. They confirmed to have seen activit...

Maxim

Spotify Star

859 Views

1 replies

0 likes

  • 859 Views
  • 1 replies
  • 0 likes

How can I know my spotify address?

I'm adding a new member of my spotify family (my sister), but it asks fir a verification about the address (same address), is there anyway that I can view my exact address because it keeps on denying the address that I input last year. PlanSpotify Fa...

Newbie

I'm adding a new member of my spotify family (my sister), but it asks fir a verification about the address (same address), is there anyway that I can view my exact address because it keeps on denying...

Maxim

Spotify Star

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

Superuser Contribution Maximum playlists allowed

Hello all, is there a maximum number of playlists allowed per user? There is nothing I can find on the subject. To be clear, I am not referring to the maximum number of songs per playlist, but a maximum number of playlists in your library. I have bee...

Gig Goer

Hello all, is there a maximum number of playlists allowed per user? There is nothing I can find on the subject. To be clear, I am not referring to the maximum number of songs per playlist, but a maxi...

SonicPaul

Gig Goer

1673 Views

5 replies

1 likes

  • 1673 Views
  • 5 replies
  • 1 likes

Superuser Contribution Premium Not Working

My dad added me to the family plan but my account still says it's spotify free.

Newbie

My dad added me to the family plan but my account still says it's spotify free.  

Julian

Moderator

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

after linking up facebook, it got my email changed.

PlanPremiumCountry SingaporeDeviceOperating System My Question or Issue after linking up my facebook account, my email has changed to *snip* from *snip* for some reason, and this got me impossible to retrieve password through password reset form. now...

Regular

PlanPremium Country  Singapore Device Operating System   My Question or Issue  after linking up my facebook account, my email has changed to *snip* from *snip* for some rea...

osornios

Spotify Star

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Not able to change my email?

Email is not editable text box but just displayed. Here's a photo:

Newbie

  Email is not editable text box but just displayed.  Here's a photo:   <mod edit: Screenshot had personal info>

Alfredo

Roadie

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

playlist becomes public again

PlanPremiumCountryCanada Device(iPhone 8, Macbook Air) My Question or IssueI made a playlist for my boyfriend and I made it private. However, the setting option "make public" keeps going back to "make secret" so I'd assume it automatically becomes pu...

Visitor

Plan Premium Country Canada  Device (iPhone 8, Macbook Air)   My Question or Issue I made a playlist for my boyfriend and I made it private. However, the setting option "make public...

user-removed

Not applicable

1548 Views

2 replies

0 likes

  • 1548 Views
  • 2 replies
  • 0 likes

Solved!! sign up issues at Belarus

CountryBelarus Device(iPhone 5S My Question or IssueHello, I have a lady friend based in Minsk city, Belarus and she is trying to sign up to Spotify. But it seems it is not working there. Does anybody know if Spotify is accessible in Belarus ? or not...

Casual Listener

Country Belarus   Device (iPhone 5S   My Question or Issue Hello,   I have a lady friend based in Minsk city, Belarus and she is trying to sign up to Spotify. But it seems it ...

Maxim

Spotify Star

4686 Views

3 replies

0 likes

  • 4686 Views
  • 3 replies
  • 0 likes

Do promotions apply to Gift Cards?

I am just wondering if the current 3 months of Spotify Premium for $9.99 applies when using gift cards to purchase Premium. Thanks!

Newbie

I am just wondering if the current 3 months of Spotify Premium for $9.99 applies when using gift cards to purchase Premium.   Thanks!

Bethany_Dawn

Community Legend

1195 Views

1 replies

0 likes

  • 1195 Views
  • 1 replies
  • 0 likes

Support chat

Como faço para entrar em contato com o suporte chat do spotify?PlanPremiumCountry BrazilDeviceMoto g4 plus

Casual Listener

Como faço para entrar em contato com o suporte chat do spotify? Plan Premium Country  Brazil Device Moto g4 plus  

Bittencourt

Spotify Star

5540 Views

3 replies

6 likes

  • 5540 Views
  • 3 replies
  • 6 likes

New Phone

Holy **bleep**! All I want is to talk to someone at the company that I pay for their services. This is ridiculous! I bought a new phone and trying to get into my Spotify account (again, a service that I pay for) and even though I am logged into my ac...

Newbie

Holy **bleep**!  All I want is to talk to someone at the company that I pay for their services.  This is ridiculous!   I bought a new phone and trying to get into my Spotify account ...

Jollof

Composer

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Playstation sold

PlanPlaystation 4 soldCountry The NetherlandsDevicePlaystation 4Operating SystemPlaystation My Question or Issue A few months ago i sold my Playstation 4, i forgot to logout on it so i did log-out on every device via the internet.I even changed my pa...

Newbie

Plan Playstation 4 sold Country  The Netherlands Device Playstation 4 Operating System Playstation   My Question or Issue  A few months ago i sold my Playstation 4, i forgot ...

Bethany_Dawn

Community Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Solved!! Upgrading to Spotify Family from yearly subscription

Back in December 2017, I jumped on the bandwagon and bought the yearly subscription for $99. My wife now wants to get Spotify premium. Is there a way for me to change to a family subscription with what I've already paid, or am I out of luck? Would id...

Newbie

Back in December 2017, I jumped on the bandwagon and bought the yearly subscription for $99. My wife now wants to get Spotify premium. Is there a way for me to change to a family subscription wi...

Bethany_Dawn

Community Legend

1261 Views

1 replies

0 likes

  • 1261 Views
  • 1 replies
  • 0 likes