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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3157 Views
  • 0 replies
  • 8 likes
  • Security
  • 3157 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 456798 Views
  • 973 replies
  • 110 likes
  • Account
  • 456798 Views
  • 973 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202473 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202473 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110720 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110720 Views
  • 72 replies
  • 12 likes

Superuser Contribution Spotify Pop-Ups

PlanPremiumCountryUSADevice:PCOperating SystemWindows 7 Ultimate My Question or Issue I have been on a Family Plan Premuim for sometime now. And suddenly, when I click on a playlist I've created, three new windows open in my Firefox (updated) browser...

  • Casual Listener
  • Plan Premium Country USA Device: PC Operating System Windows 7 Ultimate   My Question or Issue  I have been on a Family Plan Premuim for sometime now. And suddenly, when I click o...
  • Alfredo
  • Roadie
  • 793 Views
  • 3 replies
  • 0 likes
  • Premium
  • 793 Views
  • 3 replies
  • 0 likes

Solved!! LOST ACCOUNT EMAIL

PlanPremium 3 Month TrialCountry USA My Question or Issue I am currently on a 3 month trial (for about $5.99) that is expected to renew on the 16th of August and I accidenty logged out of my accounT. The issue? I cant get back in! I know my username,...

  • Casual Listener
  • Plan Premium 3 Month Trial Country  USA  My Question or Issue  I am currently on a 3 month trial (for about $5.99) that is expected to renew on the 16th of August and I accidenty ...
  • its_kyle
  • Casual Listener
  • 11204 Views
  • 5 replies
  • 0 likes
  • Account
  • 11204 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't find Facebook friends on Spotify

I am having trouble with my Facebook integration on my Spotify account. It has been this way for quite some time. I remember the problem starting when I once accidentally deleted the Spotify permission on my Facebook account. I had to re-connect them...

  • Casual Listener
  • I am having trouble with my Facebook integration on my Spotify account. It has been this way for quite some time. I remember the problem starting when I once accidentally deleted the Spotify permissi...
  • Alfredo
  • Roadie
  • 10816 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 10816 Views
  • 3 replies
  • 0 likes

Superuser Contribution El servicio premium no sirve!!

Perdí mi móvil, intento recuperar mi cuenta premium y mis playlists de spotify con mi correo y contraseña y me dice el sistema que no tengo cuenta premium!!! Pero el cobro a mi tarjeta si llega!! Ayuda por favor! O tendre que cambiar de servicio y cl...

  • Casual Listener
  • Perdí mi móvil, intento recuperar mi cuenta premium y mis playlists de spotify con mi correo y contraseña y me dice el sistema que no tengo cuenta premium!!! Pero el cobro a mi tarjeta si llega!! &nb...
  • Alfredo
  • Roadie
  • 622 Views
  • 4 replies
  • 0 likes
  • Account
  • 622 Views
  • 4 replies
  • 0 likes

Someone not me has access to my account?

Someone from somewhere else keeps using my spotify through an unknown device such as “GRAND HD” with random numbers after it while I am using it and keeps cutting my music off to some other random song I didn’t choose.

  • Newbie
  • Someone from somewhere else keeps using my spotify through an unknown device such as “GRAND HD” with random numbers after it while I am using it and keeps cutting my music off to some other random so...
  • Loxer
  • Community Legend
  • 629 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 629 Views
  • 1 replies
  • 0 likes

Solved!! Family member can't join my subscription, both accounts show as owner

I converted a premium to family plan, then sent invite from my macbook to my wife. (was not premium). She accepted on her macbook. (she also has a profile on my macbook that she accesses my spotify account on). When she clicks the invite, she's taken...

  • Regular
  • I converted a premium to family plan, then sent invite from my macbook to my wife. (was not premium). She accepted on her macbook. (she also has a profile on my macbook that she accesses my spotify a...
  • midnight_8
  • Gig Goer
  • 466 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 466 Views
  • 1 replies
  • 0 likes

The problems with explicit songs

PlanFreeCountry No matterOperating SystemAndroidMy Question I can't listen song with explicit content , but I 18 year old and in my spotify profile it is indicated

  • Casual Listener
  • Plan Free Country  No matter Operating System Android My Question  I can't listen song with explicit content , but I 18 year old and in my spotify profile it is indicated  
  • Loxer
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • Other
  • 289 Views
  • 1 replies
  • 0 likes

Any update to when lyrics are coming back?

PlanPremiumCountry United KingdomDeviceDesktop, Apple Iphone 6SOperating SystemWindows 10, IOS My Question or Issue The missing lyrics feature has made me seriously consider switching to a competitior.

  • Newbie
  • Plan Premium Country  United Kingdom Device Desktop, Apple Iphone 6S Operating System Windows 10, IOS   My Question or Issue  The missing lyrics feature has made me seriously...
  • Luke
  • Spotify Star
  • 1152 Views
  • 1 replies
  • 2 likes
  • Premium
  • 1152 Views
  • 1 replies
  • 2 likes

Solved!! Register Children older than 14 years

Hello,I registered today and booked Spotify Family and invited my wife. Everthing is working.Now I wanted to invite our son. He'll be 16 in 5 weeks. In Germany he has to be over 14 years so that is no problem.He followed the link in the email. Howeve...

  • Casual Listener
  • Hello, I registered today and booked Spotify Family and invited my wife. Everthing is working. Now I wanted to invite our son. He'll be 16 in 5 weeks. In Germany he has to be over 14 years so t...
  • olivergr
  • Casual Listener
  • 660 Views
  • 2 replies
  • 0 likes
  • Account
  • 660 Views
  • 2 replies
  • 0 likes

I can not log in Spotify on Playstation 4

PlanPremiumCountryNederlandDevicePlaystation 4 SlimOperating SystemPS4 My Question or Issue Hi guys! I have been your premium user for a long time.But recently I have a ps4 console.I want to enable Spotify on my console, but it is impossible. When I ...

  • Visitor
  • Plan Premium Country Nederland Device Playstation 4 Slim Operating System PS4   My Question or Issue  Hi guys!   I have been your premium user for a long time. But recentl...
  • zacholdham
  • Regular
  • 585 Views
  • 3 replies
  • 0 likes
  • Account
  • 585 Views
  • 3 replies
  • 0 likes

Spotify Connecting to Facebook - Not working

I tried to connect my facebook account to my Spotify premium but it is not updating or connecting. My first facebook account connected to my spotify was already deactivated and im trying to connect new facebook account. Can you help me about this? It...

  • Casual Listener
  • I tried to connect my facebook account to my Spotify premium but it is not updating or connecting.    My first facebook account connected to my spotify was already deactivated and im tryi...
  • jaydiolazo
  • Casual Listener
  • 598 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 598 Views
  • 2 replies
  • 0 likes

Gift card wont apply on family plan

I have a family plan and purchased a $60 gift card on Prime Day and turns out I can't redeem it. Whats the issue? It should be 4 months of service.

  • Casual Listener
  •   I have a family plan and purchased a $60 gift card on Prime Day and turns out I can't redeem it. Whats the issue? It should be 4 months of service.
  • Loxer
  • Community Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • Account
  • 347 Views
  • 1 replies
  • 0 likes

So i live with my family

PlanPremiumCountry BrazilDeviceGalaxy S8+Operating SystemAndroid 6.1 My Question or IssueI live with my family, but i can't enter their premium plan.

  • Newbie
  • Plan Premium Country  Brazil Device Galaxy S8+ Operating System Android 6.1   My Question or Issue I live with my family, but i can't enter their premium plan.    
  • EthanS1
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! nome de usuario com letras e números aleatório

PlanPremiumCountryBrazilDeviceAsus ZenfoneOperating SystemAndroid My Question or Issue My account name is appearing with letters and numbers. I want to change my name but I can't find where's change. It happens when I signed the Family Plan.

  • Casual Listener
  • Plan Premium Country Brazil Device Asus Zenfone Operating System Android   My Question or Issue   My account name is appearing with  letters and numbers. I want to change my...
  • Luuiiz
  • Casual Listener
  • 17342 Views
  • 4 replies
  • 4 likes
  • Account
    Premium
  • 17342 Views
  • 4 replies
  • 4 likes

Royalties Trial vs Premium vs Free

I have a question about the Spotify royalties program.I am aware that streams from Free accounts pay less royalties than streams from Premium accounts.What about Trial (Premium) accounts? Do they pay same royalties like paid premium accounts? Or do t...

  • Newbie
  • I have a question about the Spotify royalties program. I am aware that streams from Free accounts pay less royalties than streams from Premium accounts. What about Trial (Premium) accounts? Do they...
  • Loxer
  • Community Legend
  • 1175 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 1175 Views
  • 1 replies
  • 0 likes

Solved!! Playlists

Is there a max limit to the amount of playlists I can create on my Spotify. I do not mean follow but set up. For example my fav 50 Artists I can put all their songs into one or maybe two playlists plus have 4 or 5 blues playlists may be 5 for soft ro...

  • Visitor
  • Is there a max limit to the amount of playlists I can create on my Spotify. I do not mean follow but set up.   For example my fav 50 Artists I can put all their songs into one or maybe two pla...
  • Loxer
  • Community Legend
  • 503 Views
  • 4 replies
  • 0 likes
  • Premium
    Unlimited
  • 503 Views
  • 4 replies
  • 0 likes

How do I find my other spotify accounts?

PlanPremiumCountry United States of America DeviceGoogle Pixel XLOperating SystemAndroid Oreo My Question or Issue I've made an account 'dolan-pls' and I know I had another account with my full name 'Donald Krambeck' however I can't find the email I ...

  • Newbie
  •   Plan Premium Country  United States of America  Device Google Pixel XL Operating System Android Oreo     My Question or Issue  I've made an account 'do...
  • PMorgan
  • Roadie
  • 408 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Security
  • 408 Views
  • 1 replies
  • 0 likes

Playlists have dissapeared

Hello,Recently I have received a letter that my Spotify account's email has been changed to some random one. So I contacted spotify immediately and restored the previous one. I think it was a theft attempt, but it was stopped very quickly. However af...

  • Newbie
  •   Hello, Recently I have received a letter that my Spotify account's email has been changed to some random one. So I contacted spotify immediately and restored the previous one. I think it was...
  • Loxer
  • Community Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
  • 282 Views
  • 1 replies
  • 0 likes

Facebook linked to account but not updating

Premium, USA iPhone/iOS My facebook account is linked to my premium spotify, but it never updates my spotify account to reflect my facebook account (for example, my profile picture is one from years ago, and I've changed my profile picture on faceboo...

  • Newbie
  •  Premium, USA   iPhone/iOS   My facebook account is linked to my premium spotify, but it never updates my spotify account to reflect my facebook account (for example, my profile pi...
  • Billy-J
  • Spotify Star
  • 299 Views
  • 1 replies
  • 0 likes
  • Account
  • 299 Views
  • 1 replies
  • 0 likes

"nulled" account

Had an account linked to my facebook. But recently deleted my facebook. Now my account registers as "null" but still takes payments out. I am no longer logged into the account but still need to cancel these payments so I am not paying double. I tried...

  • Newbie
  • Had an account linked to my facebook. But recently deleted my facebook. Now my account registers as "null" but still takes payments out. I am no longer logged into the account but still need to cance...
  • Keanu_C
  • Community Legend
  • 1552 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 1552 Views
  • 1 replies
  • 0 likes