Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89192 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
760255 Views
18 replies
29 likes
I am just wondering if the current 3 months of Spotify Premium for $9.99 applies when using gift cards to purchase Premium. Thanks!
I am just wondering if the current 3 months of Spotify Premium for $9.99 applies when using gift cards to purchase Premium. Thanks!
Community Legend
1195 Views
1 replies
0 likes
Como faço para entrar em contato com o suporte chat do spotify?PlanPremiumCountry BrazilDeviceMoto g4 plus
Como faço para entrar em contato com o suporte chat do spotify? Plan Premium Country Brazil Device Moto g4 plus
Spotify Star
5541 Views
3 replies
6 likes
Holy **bleep**! All I want is to talk to someone at the company that I pay for their services. This is ridiculous! I bought a new phone and trying to get into my Spotify account (again, a service that I pay for) and even though I am logged into my ac...
Holy **bleep**! All I want is to talk to someone at the company that I pay for their services. This is ridiculous! I bought a new phone and trying to get into my Spotify account ...
Composer
478 Views
1 replies
0 likes
PlanPlaystation 4 soldCountry The NetherlandsDevicePlaystation 4Operating SystemPlaystation My Question or Issue A few months ago i sold my Playstation 4, i forgot to logout on it so i did log-out on every device via the internet.I even changed my pa...
Plan Playstation 4 sold Country The Netherlands Device Playstation 4 Operating System Playstation My Question or Issue A few months ago i sold my Playstation 4, i forgot ...
Community Legend
502 Views
1 replies
0 likes
Back in December 2017, I jumped on the bandwagon and bought the yearly subscription for $99. My wife now wants to get Spotify premium. Is there a way for me to change to a family subscription with what I've already paid, or am I out of luck? Would id...
Back in December 2017, I jumped on the bandwagon and bought the yearly subscription for $99. My wife now wants to get Spotify premium. Is there a way for me to change to a family subscription wi...
Community Legend
1262 Views
1 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy s7 and PCOperating SystemAndroid and windows 10 My Question or Issue I was listening to spotify on my PC when the device started to switch itself over automatically to my phone and back so i went to restart ...
Plan Premium Country USA Device Samsung Galaxy s7 and PC Operating System Android and windows 10 My Question or Issue I was listening to spotify on my PC when the...
Music Fan
490 Views
1 replies
0 likes
PlanPremiumCountry AustraliaDeviceSamsung Tab A8Operating SystemAndriod My Question or IssueWe are trying to play music but keeps coming up as paused due to the account being used by another device. We have tried logging out of all devices and reinst...
Plan Premium Country Australia Device Samsung Tab A8 Operating System Andriod My Question or Issue We are trying to play music but keeps coming up as paused due to the account be...
Casual Listener
790 Views
4 replies
0 likes
PlanFree/ArtistCountry USADevice(Samsung Galaxy Operating System My Question or Issue I am a Record Label. How do I upload band music to spotify with free account and Artist account?
Plan Free/Artist Country USA Device (Samsung Galaxy 😎 Operating System My Question or Issue I am a Record Label. How do I upload band music to spotify with free account a...
Spotify Star
874 Views
1 replies
0 likes
PlanPremium FamilyCountry GermanyDeviceiPhone 5s, PCOperating SystemiOS 11.4, Windows 10 My Question or Issue I bought Spotify Premium Family yesterday and on my mobile device it's working perfectly, but when I log in on my PC the subscribtion showed...
Plan Premium Family Country Germany Device iPhone 5s, PC Operating System iOS 11.4, Windows 10 My Question or Issue I bought Spotify Premium Family yesterday and on...
Community Legend
636 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceiPhone 6sOperating SystemWindows 10 My Question or Issue I created a new account. Then I found I had already an account by using Facebook to create it. I deleted that spotify account. I then tried to connect to Facebook wi...
Plan Premium Country USA Device iPhone 6s Operating System Windows 10 My Question or Issue I created a new account. Then I found I had already an account by using Faceboo...
Roadie
875 Views
3 replies
1 likes
PlanPremiumCountryCanada DeviceiPhone, Desktop My Question or IssueI have been trying to connect with my friends on Spotify since I just upgraded to Premium. However, since Spotify automatically assigns you a username now, it is difficult to search a...
Plan Premium Country Canada Device iPhone, Desktop My Question or Issue I have been trying to connect with my friends on Spotify since I just upgraded to Premium. However, ...
Casual Listener
669 Views
2 replies
0 likes
PlanFree/Premium CountryAny DeviceAny Operating SystemAny My Question or Issue Is it possible to have different passwords for the online account and Spotify music on devices? I ask because my account was hacked eariler, twice, (it's been resolved now...
Plan Free/Premium Country Any Device Any Operating System Any My Question or Issue Is it possible to have different passwords for the online acco...
Roadie
1873 Views
3 replies
0 likes
PlanPremiumCountry BelgiumDeviceHuawei p9 Lite + ASUS LaptopOperating SystemWindows 10 + Android NougatMy Question or Issue Im a 1k youtuber and while im streaming peaple start asking for the music in the background so ive put my spotify playlist in ...
Plan Premium Country Belgium Device Huawei p9 Lite + ASUS Laptop Operating System Windows 10 + Android Nougat My Question or Issue Im a 1k youtuber and while im streaming peaple ...
Music Fan
610 Views
2 replies
0 likes
PlanFree/PremiumCountry Device Operating System My Question or Issue
Plan Free/Premium Country Device Operating System My Question or Issue
Spotify Star
508 Views
1 replies
0 likes
iPhone, US, Win10, Free Spotify created a numerical account for me apparently, how do I find out what email that numerical account is associated with? It appears to be linked to FB - but i have deleted FB and will not be activating it again. When i r...
iPhone, US, Win10, Free Spotify created a numerical account for me apparently, how do I find out what email that numerical account is associated with? It appears to be linked to ...
Regular
721 Views
1 replies
0 likes
I know that there is tons of posts about this topic but I would like to ask just to be sure. I guess I've singed up 8 years ago so i don't remember my sing up process. I used it back then but stop using it after a while. Recently I've upgraded my acc...
I know that there is tons of posts about this topic but I would like to ask just to be sure. I guess I've singed up 8 years ago so i don't remember my sing up process. I used i...
Not applicable
697 Views
2 replies
0 likes
PlanPremiumCountry NetherlandsDevice PCOperating System Windows 10 I have payed for Spotify PREMIUM (please see attachment), but cant't manage to enjoy the benefits of it. Still get the annoying ad's of Spotify FREE.I tried everything like logging ou...
Plan Premium Country Netherlands Device PC Operating System Windows 10 I have payed for Spotify PREMIUM (please see attachment), but cant't manage to enjoy the benefits of it. ...
Roadie
384 Views
1 replies
0 likes
I have a Spotify account, which is also linked to my Facebook. I can access the account through my Facebook profile but now that I would like to disconnect it from my Facebook profile, I noticed I have no idea what my password for the Spotify account...
I have a Spotify account, which is also linked to my Facebook. I can access the account through my Facebook profile but now that I would like to disconnect it from my Facebook profile, I noticed I ha...
Regular
1260 Views
4 replies
0 likes
Plan - Premium for familyCountry - DenmarkDevice - MiscOperating System - Misc My Question or Issue - please look at the attached and explain how to enter the invite code...
Plan - Premium for family Country - Denmark Device - Misc Operating System - Misc My Question or Issue - please look at the attached and explain how to enter the ...
Casual Listener
781 Views
1 replies
0 likes
PlanPremiumCountry BelgiqueDeviceXperia Z2Operating SystemAndroid My Question or IssueBonjour, j'ai un abonnement Spotify premium de 3 mois à 0,99EUR. Sur mon ordinateur, pas de problème ! Par contre, avec le même compte, sur mon android, je ne peux ...
Plan Premium Country Belgique Device Xperia Z2 Operating System Android My Question or Issue Bonjour, j'ai un abonnement Spotify premium de 3 mois à 0,99EUR.&n...
Roadie
395 Views
1 replies
0 likes
