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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • 11146330189
  • Casual Listener
  • 222375 Views
  • 731 replies
  • 70 likes
  • Account
  • 222375 Views
  • 731 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1111535 Views
  • 118 replies
  • 106 likes
  • Account
  • 1111535 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58709 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58709 Views
  • 61 replies
  • 8 likes

Superuser Contribution Logging into account only through password recovery

Hi guys. Hope someone is having the same problem I am right now. A few months ago, my account was hacked by some person from Phillipines/Malasya/southeastern Asia country, and I was able to recover this account by redefining the password to a new, st...

  • Casual Listener
  • Hi guys. Hope someone is having the same problem I am right now.   A few months ago, my account was hacked by some person from Phillipines/Malasya/southeastern Asia country, and I was able to ...
  • ricardofuzeto
  • Casual Listener
  • 250 Views
  • 4 replies
  • 0 likes
  • 250 Views
  • 4 replies
  • 0 likes

Segregation of Tracks from Smartphone and PC

Hi folksI have one question regarding the possible separation of tracks from my smartphone and my PC. On my smartphone I like to hear audio books and almost never listen to songs etc. I use my PC to listen to music instead, but due to spotify connect...

  • Newbie
  • Hi folks I have one question regarding the possible separation of tracks from my smartphone and my PC. On my smartphone I like to hear audio books and almost never listen to songs etc. I use my PC t...
  • 121 Views
  • 0 replies
  • 0 likes
  • Account
  • 121 Views
  • 0 replies
  • 0 likes

Wrong Connection with other mobil

Hi! Since 1 hour Spoitfy connects to an other mobil I dont know.I Have a Premium Account using Spotify on my Desktop (Mac) and Iphone.When I now open the App on my Iphone and start playing music will stop the music, then I Screen appears that I am no...

  • Newbie
  • Hi!   Since 1 hour Spoitfy connects to an other mobil I dont know. I Have a Premium Account using Spotify on my Desktop (Mac) and Iphone. When I now open the App on my Iphone and start pla...
  • Maxim
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 112 Views
  • 1 replies
  • 0 likes

Solved!! Password changed unintentionally

My Premium account suddenly stopped working. It complains about incorrect password. The password was stored in my web browser and I haven't changed it so either this is a problem in Spotify's system or a hijack of my account. I'm not able to reset th...

  • Visitor
  • My Premium account suddenly stopped working. It complains about incorrect password. The password was stored in my web browser and I haven't changed it so either this is a problem in Spotify's system ...
  • Maxim
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Family upgrade for telco premium

Hi there, My mobile phone package includes Spotify Premium, is there a way to pay extra via my account to upgrade to Spotify Family?

  • Newbie
  • Hi there,   My mobile phone package includes Spotify Premium, is there a way to pay extra via my account to upgrade to Spotify Family? 
  • Maxim
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

I cannot create an account

For three days now I try to create an account. On mobile (android) it fails and says after accepting the agreement that my data has changed. On computer (Linux and Windows, Firefox, Chrome, Edge) I enter all data, confirm that I'm not a robot, accept...

  • Casual Listener
  • For three days now I try to create an account. On mobile (android) it fails and says after accepting the agreement that my data has changed. On computer (Linux and Windows, Firefox, Chrome, Edge) I e...
  • Shadouw
  • Casual Listener
  • 203 Views
  • 2 replies
  • 0 likes
  • 203 Views
  • 2 replies
  • 0 likes

Rules regarding suspicious streaming.

Since some people have had accounts deleted for streaming certain tracks or artists an unusual number of times, will someone please tell me what "unusually high streaming is?" For example, is it listening to a song hourly like on top 40 radio or is i...

  • Casual Listener
  • Since some people have had accounts deleted for streaming certain tracks or artists an unusual number of times, will someone please tell me what "unusually high streaming is?"   For example, is ...
  • M3ntally-iLL
  • Newbie
  • 2339 Views
  • 3 replies
  • 0 likes
  • 2339 Views
  • 3 replies
  • 0 likes

Family plan: members does not have their own account

HiI have had a premium account with my mobile subscription. I has now ended and I changed my subscription to family so that my husband and son could have an account as well. We have followed the guide, but there is only one that can play at a time. H...

  • Newbie
  • Hi I have had a premium account with my mobile subscription. I has now ended and I changed my subscription to family so that my husband and son could have an account as well. We have followed t...
  • brummans9756
  • Newbie
  • 256 Views
  • 2 replies
  • 2 likes
  • 256 Views
  • 2 replies
  • 2 likes

Account wrong username

The wrong username appears when I open spotify even though I wrote a different name that is not the one that appears

  • Visitor
  • The wrong username appears when I open spotify even though I wrote a different name that is not the one that appears
  • this1marcel
  • Gig Goer
  • 173 Views
  • 2 replies
  • 0 likes
  • Account
  • 173 Views
  • 2 replies
  • 0 likes

I want my username not numbers

Could anybody help me change my username from numbers to my name? Facebook account is not linked to my account. Just login with email.

  • Newbie
  • Could anybody help me change my username from numbers to my name? Facebook account is not linked to my account. Just login with email.  
  • this1marcel
  • Gig Goer
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Cant change location it says email is already taken ?

Hi im logged into my account and for some reason its stating my location is the us but im from the uk. When i try and change to the uk it comes up with an error that my email address is already taken. Please help

  • Newbie
  • Hi im logged into my account and for some reason its stating my location is the us but im from the uk. When i try and change to the uk it comes up with an error that my email address is already taken...
  • RiannePat
  • Newbie
  • 256 Views
  • 3 replies
  • 1 likes
  • 256 Views
  • 3 replies
  • 1 likes

Solved!! HOW CAN I LINK MY ARTIST PROFILES ?

Every time my music is released, spotify create a new profile, now i have 3 artist profiles ,how can i link all my music in only one profile???

  • Casual Listener
  • Every time my music is released, spotify create a new profile, now i have 3 artist profiles ,how can i link all my music in only one profile???
  • Maxim
  • Spotify Star
  • 6958 Views
  • 6 replies
  • 0 likes
  • 6958 Views
  • 6 replies
  • 0 likes

My music is uploading with wrong artist name

I'm recently releasing an album called "How Beautiful - Summer Soul (feat. TAEK) through DistroKid and came across an issue. My featuring artist name is TAEK (all caps) but DistroKid uploaded it as Taek. I tried to re-upload the album with all caps i...

  • Newbie
  • I'm recently releasing an album called "How Beautiful - Summer Soul (feat. TAEK) through DistroKid and came across an issue. My featuring artist name is TAEK (all caps) but DistroKid uploaded it as T...
  • Maxim
  • Spotify Star
  • 2346 Views
  • 2 replies
  • 0 likes
  • Other
  • 2346 Views
  • 2 replies
  • 0 likes

Solved!! I cannot change my country for paying for premium

Hello,I am currently residing in Turkey. I was trying to subsribe to premium and I am using my dad's credit card who is currently in Oman and his credit card is from there. When I am trying to pay, I am getting an error message that I cannot pay usin...

  • Newbie
  • Hello, I am currently residing in Turkey. I was trying to subsribe to premium and I am using my dad's credit card who is currently in Oman and his credit card is from there. When I am trying to pa...
  • Maxim
  • Spotify Star
  • 781 Views
  • 1 replies
  • 0 likes
  • 781 Views
  • 1 replies
  • 0 likes

High school student charged for student discount

Hi. I didnt know that the student discount wasnt applicable for high school students. So I went and put my bank information for the premium student discount and i got charged for it. How do i get my money back? Pls reply asap.

  • Newbie
  • Hi. I didnt know that the student discount wasnt applicable for high school students. So I went and put my bank information for the premium student discount and i got charged for it. How do i get my ...
  • Maxim
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account wiped

I was listening to Spotify today, and it suddenly asked me to re-log in. I did so the way I always do, and it has completely wiped my account. All of my playlists, songs, and listening history has gone - it's like I've got a new account, and is the s...

  • Visitor
  • I was listening to Spotify today, and it suddenly asked me to re-log in. I did so the way I always do, and it has completely wiped my account. All of my playlists, songs, and listening history has go...
  • Alfredo
  • Roadie
  • 1077 Views
  • 1 replies
  • 0 likes
  • 1077 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to unlink facebook account and add an email account instaed

I dont want to use my facebook account for my spotify anymore. I want to change it so i can use another email for my spotify.

  • Visitor
  • I dont want to use my facebook account for my spotify anymore. I want to change it so i can use another email for my spotify.  
  • Alfredo
  • Roadie
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change my country or billing information

I moved from the US to the NL, have followed all the instructions online (https://support.spotify.com/nl/article/How-can-I-change-my-country-setting/), and can't update my country or payment method (with the new country zip code). I have a premium ac...

  • Newbie
  • I moved from the US to the NL, have followed all the instructions online (https://support.spotify.com/nl/article/How-can-I-change-my-country-setting/), and can't update my country or payment method (...
  • Alfredo
  • Roadie
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't find confirmation email and says I'm not premium

I can't find my confirmation email and I've looked in the junk folder. I signed up for a free trial but it won't let me download music as its saying I'm not premium.

  • Newbie
  • I can't find my confirmation email and I've looked in the junk folder. I signed up for a free trial but it won't let me download music as its saying I'm not premium.
  • Alfredo
  • Roadie
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem when log in

Please help me, i want to log in but failed. Is not because incorrect email or password, when i want to log in, it just can't be processed. And didn't say incorrect email or password. What can i do?

  • Newbie
  • Please help me, i want to log in but failed. Is not because incorrect email or password, when i want to log in, it just can't be processed. And didn't say incorrect email or password. What can i do?&...
  • Alfredo
  • Roadie
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes