Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4 weeks ago
ribezaz
Spotify Star
9867 Views
3 replies
9 likes
Security

9867 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
imksa
Newbie
492842 Views
981 replies
111 likes
Account

492842 Views
981 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1213714 Views
119 replies
117 likes
Account

1213714 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
122541 Views
72 replies
12 likes
Account
Login
Premium

122541 Views
72 replies
12 likes

Account still logged into Alexa app at old job

PlanPremiumCountry United StatesDeviceiMac Pro Late 2017Operating SystemmacOS High Sierra 10.13.6 My Question or Issue I used to work at a job and we paired my Spotify account onto their Alexa app to play through their Echo. I no longer work there an...

ahochstetler
Newbie
Plan Premium Country United States Device iMac Pro Late 2017 Operating System macOS High Sierra 10.13.6 My Question or Issue I used to work at a job and we paired my...
2018-08-22 8:44:27 PM
2018-08-22 9:32:54 PM
Jose_M
Spotify Star
302 Views
1 replies
0 likes
Premium
Subscription

302 Views
1 replies
0 likes

Solved!! Can The Music-Related Data From One Account Be Copied To Another Under A Family Plan?

A search of the forum answered a question I had: That one account cannot be used by multiple devices simultaneously under a Family plan. To be clear, we don't want to stream the same music to more than one device while signed-in to one account, we si...

MusicMaven
Music Fan
A search of the forum answered a question I had: That one account cannot be used by multiple devices simultaneously under a Family plan. To be clear, we don't want to stream the same music to m...
2018-08-20 4:25:31 AM
2018-08-22 9:27:17 PM
MusicMaven
Music Fan
748 Views
5 replies
0 likes
Account

748 Views
5 replies
0 likes

Double charge

I have been double charge for my premium.

Nexiium
Newbie
I have been double charge for my premium.
2018-08-22 8:12:52 PM
2018-08-22 9:04:14 PM
Billy-J
Spotify Star
455 Views
1 replies
0 likes
Subscription

455 Views
1 replies
0 likes

Superuser Contribution Can't get logged in and all of my subscription info is gone

Plan Family Premium ( although I think I'm signed up twice because of this issue)Free/PremiumCountry - US Device My Question or IssueI was trying to add my new iPhone 8 to my account. downloaded the app the log in wouldn't work. Checked it and nothin...

bhersh03
Casual Listener
Plan Family Premium ( although I think I'm signed up twice because of this issue) Free/Premium Country - US Device My Question or Issue I was trying to add my new iPhone&...
2018-08-16 2:59:43 AM
2018-08-22 7:39:43 PM
SergioDavid
Roadie
580 Views
3 replies
0 likes
Login

580 Views
3 replies
0 likes

ROBO Monetario(?)

El dia de hoy compre spotufy premium con descuento de estudiante. Sin embargo al hacerse el cobro aun asi me sale como “suscripcion gratuita” e incluso no me deja ingresar a mi cuenta ya saliendo el mensaje de “No se puede ingresar a una cuenta extra...

Erickdfranco
Newbie
El dia de hoy compre spotufy premium con descuento de estudiante. Sin embargo al hacerse el cobro aun asi me sale como “suscripcion gratuita” e incluso no me deja ingresar a mi cuenta ya saliendo el ...
2018-03-23 6:08:28 PM
2018-08-22 7:29:39 PM
osornios
Spotify Star
337 Views
1 replies
0 likes

337 Views
1 replies
0 likes

How to switch old account to new account

Facebook was hacked and I cannot sign into my old account because it was deactivated because of my facebook being hacked and deleted. How do I switch my old account that had premium to a new account. Not sure if I am being charged with the old accoun...

sktarbox
Newbie
Facebook was hacked and I cannot sign into my old account because it was deactivated because of my facebook being hacked and deleted. How do I switch my old account that had premium to a new account....
2018-03-23 11:39:06 PM
2018-08-22 7:28:51 PM
osornios
Spotify Star
337 Views
1 replies
0 likes
Account

337 Views
1 replies
0 likes

Vincular cuentas

Tengo dos cuentas de spotify, una ya no la uso y por error le agregue el saldo de $300 por 3 meses y deseo usarlo en la otra que siempre uso, se pueden unir o cambiar el premium de uno a otro?

Casillas22520
Newbie
Tengo dos cuentas de spotify, una ya no la uso y por error le agregue el saldo de $300 por 3 meses y deseo usarlo en la otra que siempre uso, se pueden unir o cambiar el premium de uno a otro?
2018-03-24 4:58:28 AM
2018-08-22 7:27:36 PM
osornios
Spotify Star
3763 Views
1 replies
0 likes

3763 Views
1 replies
0 likes

Big issue: i've lost my password and my email adress was hacked

PlanPremium FamilyCountry France (feel free to answer in english) My Question or IssueAs I said in the title, I've lost my password and the email adress I used to open the account was hacked. I can currently access Spotify because my computer registe...

SGTMA
Casual Listener
Plan Premium Family Country France (feel free to answer in english) My Question or Issue As I said in the title, I've lost my password and the email adress I used to open t...
2018-08-21 12:53:01 PM
2018-08-22 7:18:15 PM
SGTMA
Casual Listener
506 Views
4 replies
0 likes
Account

506 Views
4 replies
0 likes

Cannot log in

PlanPremiumCountry SwedenDeviceSamsung Galaxy 7Operating SystemAndroid 8.0.0 My Question or Issue I started using the App two weeks ago and it has worked fine until this morning. Upon logging in (using account) it throws me that I am not online. I ha...

yblondaux
Newbie
Plan Premium Country Sweden Device Samsung Galaxy 7 Operating System Android 8.0.0 My Question or Issue I started using the App two weeks ago and it has worked fine until...
2018-08-22 4:30:08 PM
2018-08-22 6:32:52 PM
Jose_M
Spotify Star
433 Views
1 replies
0 likes
Account
Login
Premium

433 Views
1 replies
0 likes

Problem extending student discount

My Question or Issue: I just got the email saying I need to extend my spotify student discount, but when I follow the link it just leads me to this page with nothing to click on. If I click on the X, it leads me back to my account home page. If I try...

Zorrostrian
Newbie
My Question or Issue: I just got the email saying I need to extend my spotify student discount, but when I follow the link it just leads me to this page with nothing to click on. If I click o...
2018-08-22 2:31:36 AM
2018-08-22 6:00:50 PM
Billy-J
Spotify Star
557 Views
1 replies
0 likes
Account
Premium
Subscription

557 Views
1 replies
0 likes

Superuser Contribution HOW TO DELETE AN ACCOUNT WITHOUT HAVING ACCESS TO THE EMAIL ADDRESS

I have a different account which was made through facebook.I forgot i had that account so i made this one.I tried connecting my Facebook to my new spotify but i can’t because there is no way to unlink my old account.So i tried deleting my old account...

Bethanycantwell
Newbie
I have a different account which was made through facebook. I forgot i had that account so i made this one. I tried connecting my Facebook to my new spotify but i can’t because there is no ...
2018-08-14 10:46:17 AM
2018-08-22 5:04:58 PM
SergioDavid
Roadie
3843 Views
7 replies
0 likes
Account

3843 Views
7 replies
0 likes

Solved!! Spotify in lock screen on phone

How do I get spotify to show in my lock screen? I used to be able to but since the new update I cant?

Simpkins88
Casual Listener
How do I get spotify to show in my lock screen? I used to be able to but since the new update I cant?
2018-08-22 3:56:13 PM
2018-08-22 4:23:41 PM
Loxer
Community Legend
1359 Views
3 replies
0 likes
Other

1359 Views
3 replies
0 likes

Solved!! Disappeared playlists

PlanPremiumCountry ISRAELDeviceSAMSUNG S8Operating SystemANDROID My Question or Issue I have a premium acountYesterday i logged out and couldnt log in backSo i reset my password. After several attempts I logged in again and all my playlists disappear...

Tamir23
Casual Listener
Plan Premium Country ISRAEL Device SAMSUNG S8 Operating System ANDROID My Question or Issue I have a premium acount Yesterday i logged out and couldnt log in back So i ...
2018-08-22 9:48:53 AM
2018-08-22 3:55:36 PM
Nico
Community Legend
656 Views
3 replies
0 likes
Account

656 Views
3 replies
0 likes

No facebook friends to follow?

So the issue I have is that after a long stretch of utilizing itunes I am switching to spotify. I signed up for premium and connected my facebook account to spotify, but it only shows one person. I find that hard to believe considering I have 1200 fr...

Burgatron
Newbie
So the issue I have is that after a long stretch of utilizing itunes I am switching to spotify. I signed up for premium and connected my facebook account to spotify, but it only shows one person. I f...
2018-08-20 9:06:16 PM
2018-08-22 6:34:53 AM
NaitNait
Casual Listener
730 Views
2 replies
0 likes
Account

730 Views
2 replies
0 likes

Cómo recuperar los datos de una cuenta???

PlanPremiumCountrychile DeviceSamsung GalaxyOperating SystemAndroid My Question or Issue Hola, tengo dos cuentas premium (una personal y otra para mi local), el caso es que el celular que tenia en el local murio, y con ello la informacion de la cuent...

kyokoangel
Casual Listener
Plan Premium Country chile Device Samsung Galaxy Operating System Android My Question or Issue Hola, tengo dos cuentas premium (una personal y otra para mi local), el cas...
2018-08-20 5:59:08 PM
2018-08-22 3:48:45 AM
Shakeshoot
Casual Listener
3338 Views
4 replies
0 likes
Account

3338 Views
4 replies
0 likes

Superuser Contribution Account being used elsewhere and I'm not getting a password reset link

PlanPremiumCountry SwedenDeviceIphone 8, Ipad, PCOperating SystemiOS10, Windows 7 64bit----------------------------- My Question or Issue A couple of days ago I noticed I apparently listened to some trash house music and instantly got that I didnt do...

oskarmartinsson
Casual Listener
Plan Premium Country Sweden Device Iphone 8, Ipad, PC Operating System iOS10, Windows 7 64bit ----------------------------- My Question or Issue A couple of days ago I n...
2018-08-10 7:34:03 PM
2018-08-21 7:17:07 PM
SergioDavid
Roadie
444 Views
3 replies
0 likes
Account

444 Views
3 replies
0 likes

Superuser Contribution Payment failure

Hello,I have had a family premium account for over a year and a half, but today I've received an email saying that Spotify was unable to get payment. I updated the credit card details with 5 different cards and despite the fact that each had more tha...

alienfetus
Regular
Hello, I have had a family premium account for over a year and a half, but today I've received an email saying that Spotify was unable to get payment. I updated the credit card details with 5 differ...
2018-08-10 4:31:19 PM
2018-08-21 7:13:20 PM
SergioDavid
Roadie
523 Views
3 replies
0 likes
Account
Premium
Subscription

523 Views
3 replies
0 likes

Solved!! Display Name Please

My Question or Issue Hey guys, I just did a lot of reading of very similar threads. I also fall into the category of disconnecting from facebook and my display name turning into an alpha-numeric string. My only difference is that the majority of peop...

hovinhe
Newbie
My Question or Issue Hey guys, I just did a lot of reading of very similar threads. I also fall into the category of disconnecting from facebook and my display name turning into an a...
2018-08-21 9:22:07 AM
2018-08-21 5:15:51 PM
Jose_M
Spotify Star
654 Views
1 replies
2 likes
Account

654 Views
1 replies
2 likes

can not log in

Hello,i have a premium account for years, never logged out or in on my ipad and iphone for ages, i always stayed logged in. Suddenly today i had to log in and it did not work so i send a password per email. when i clicked on the link, it says the lin...

drfranz
Newbie
Hello, i have a premium account for years, never logged out or in on my ipad and iphone for ages, i always stayed logged in. Suddenly today i had to log in and it did not work so i send a password p...
2018-08-21 12:26:15 PM
2018-08-21 3:29:03 PM
Billy-J
Spotify Star
334 Views
1 replies
0 likes
Account

334 Views
1 replies
0 likes

Spotify deleted all my playlists

PlanFreeCountry PolandDeviceXiaomi redmi 4x & xiaomi notebook proOperating SystemAndroid & w10 My Question or Issue Hi,Today all my playlists were gone I recovered only few from my profile www page, but all playlists that weren't mine, I just followe...

bartoszmac
Casual Listener
Plan Free Country Poland Device Xiaomi redmi 4x & xiaomi notebook pro Operating System Android & w10 My Question or Issue Hi, Today all my playlists were gone I ...
2018-08-20 8:33:53 PM
2018-08-21 2:35:55 PM
Jose_M
Spotify Star
434 Views
3 replies
0 likes
Account
Other

434 Views
3 replies
0 likes

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