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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14919 Views

7 replies

11 likes

Security
  • 14919 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554953 Views

991 replies

116 likes

Account
  • 554953 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131282 Views

74 replies

12 likes

Account
Login
Premium
  • 131282 Views
  • 74 replies
  • 12 likes

Streams decreasing

Hey guys, I am a certified Spotify artist, I have recently released my first single House of Stone, my name is Angus Legg. I am wondering as to why overnight my streams gave decreased by over 200? If anyone could help me with this that would be amazi...

Newbie

Hey guys,   I am a certified Spotify artist, I have recently released my first single House of Stone, my name is Angus Legg.   I am wondering as to why overnight my streams gave decreas...

jsannn

Community Legend

1675 Views

1 replies

0 likes

Account
  • 1675 Views
  • 1 replies
  • 0 likes

Solved!! How to kick out a thief using my account?

Hi! So a mobilephone was stolen like 6 months ago, and since then the thief has had access to my spotify account. I have tried changing the password 3-4 times, I have "logged out all devices" or whatever, also like 3-4 times. BUT it does NOT work. Th...

Casual Listener

  Hi!  So  a mobilephone was stolen like 6 months ago, and since then the thief has had access to my spotify account. I have tried changing the password 3-4 times, I have...

Jose_M

Spotify Star

1801 Views

5 replies

1 likes

Account
Subscription
  • 1801 Views
  • 5 replies
  • 1 likes

Help Iv'e Been Hacked

PremiumCountry USA Device(iPhone 7+)Operating System(iOS 10) My Question or Issue Ok so my account is being used by another person in chrome web browser except that its not me. I've tried logging out on all open browsers and changed my password but i...

Newbie

Premium Country  USA  Device (iPhone 7+) Operating System (iOS 10)   My Question or Issue  Ok so my account is being used by another person in chrome web browser except t...

Josiah_Laurens

Music Fan

359 Views

1 replies

0 likes

Security
  • 359 Views
  • 1 replies
  • 0 likes

Login

Free PlanFree/PremiumCountry i phone 7 Question or Issue I am a Starbucks partner and everytime I try to log in to my premium it says something went wrong and to try again later. How do I fix this ?

Casual Listener

Free Plan Free/Premium Country  i phone 7   Question or Issue  I am a Starbucks partner and everytime I try to log in to my premium it says something went wrong and to try again ...

Billy-J

Spotify Star

547 Views

3 replies

0 likes

Login
  • 547 Views
  • 3 replies
  • 0 likes

Solved!! Two account on the same email

PlanFree/PremiumCountry My Question or Issue Hi, i have two accounts on my email and want to close one of them because the one that i dont use is blockning the one i use. I was logged in with account 1 on the app and suddenly it had changed to accoun...

Visitor

Plan Free/Premium Country   My Question or Issue   Hi, i have two accounts on my email and want to close one of them because the one that i dont use is blockning the one i use. I was l...

Keanu_C

Community Legend

644 Views

1 replies

0 likes

Account
  • 644 Views
  • 1 replies
  • 0 likes

Two Accounts

PlanPremiumCountryAustralia DeviceiPhone SEOperating SystemWindows 10 Hi,I have an issue where I have two accounts. One I made using login through facebook which has premium.(1)The other I made before making the facebook spotify account (2).I was try...

Visitor

Plan Premium Country Australia   Device iPhone SE Operating System Windows 10   Hi, I have an issue where I have two accounts. One I made using login through facebook which has...

Keanu_C

Community Legend

662 Views

1 replies

1 likes

Account
  • 662 Views
  • 1 replies
  • 1 likes

Can’t Log in on the App, but okay on Web

PlanPremiumCountry PhilippinesDevice(iPhone8Operating SystemiOS 11 My Question or Issue I’ve accidentally deleted spotify mobile app, and got it re-installed from the App Store. But I can’t log in using my user name or email with my password, which i...

Newbie

  Plan Premium Country  Philippines Device (iPhone8 Operating System iOS 11   My Question or Issue  I’ve accidentally deleted spotify mobile app, and got it re-installe...

Billy-J

Spotify Star

385 Views

1 replies

0 likes

Free
  • 385 Views
  • 1 replies
  • 0 likes

Solved!! Topic

 Topic description

Casual Listener

  Topic description

Billy-J

Spotify Star

12766 Views

1 replies

0 likes

Account
  • 12766 Views
  • 1 replies
  • 0 likes

Does the student deal for Hulu apply to the family plan?

Family PlanPremiumUSA DeviceiPhone 7; Macbook Pro early 2011Operating SystemiOS 11.4.1; Version 10.13.6 Hi, I'm a high school student and I'm part of a family plan. I was wondering whether the Hulu deal that comes with being a college student can be ...

Newbie

Family Plan Premium USA   Device iPhone 7; Macbook Pro early 2011 Operating System iOS 11.4.1; Version 10.13.6   Hi, I'm a high school student and I'm part of a family plan. I...

Nico

Community Legend

338 Views

1 replies

0 likes

Subscription
  • 338 Views
  • 1 replies
  • 0 likes

Please improve edit functionality of account / profile site

PlanFree/PremiumCountryWorldwideDeviceAllOperating SystemAll My Question or IssueI'd wish to get more edit functionality on my profile page.My main question is how difficult it is to add an edit function for the profile name. I don't mean the auto-ge...

Visitor

Plan Free/Premium Country Worldwide Device All Operating System All   My Question or Issue I'd wish to get more edit functionality on my profile page. My main question is how difficul...

Jose_M

Spotify Star

779 Views

1 replies

1 likes

Account
  • 779 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Paiement sans suite

PlanFree/PremiumCountry FRANCE DeviceiPhone 6, iPad 2Operating SystemiOS 10 My Question or Issue Bonjour,PayPal m’informe que j’ai un paiement en instance de 9,99€ au prof de Spotify et je n’ai aucune nouvelle de personne ! Que dois-je faire ? Je me ...

Casual Listener

Plan Free/Premium Country  FRANCE  Device iPhone 6, iPad 2 Operating System iOS 10   My Question or Issue  Bonjour, PayPal m’informe que j’ai un paiement en instance de...

Jemi

Spotify Legend

1539 Views

4 replies

0 likes

  • 1539 Views
  • 4 replies
  • 0 likes

Superuser Contribution Account

hello I have been trying to verify my account for some time now on Spotify but I can not find it as there are multiple names which has now lead to my single song (S5-the life) to be put on someone’s elses Account. Is there a way for me to find my acc...

Newbie

hello  I have been trying to verify my account for some time now on Spotify but I can not find it as there are multiple names which has now lead to my single song (S5-the life) to be put on som...

Jemi

Spotify Legend

389 Views

1 replies

0 likes

Account
  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Captcha and Unable to Log In on Web Player through Rabbit

PlanPremiumCountry USADeviceToshiba Satellite/Google ChromeOperating SystemWindows 10 I'm trying to stream on rabb.it with Spotify. They only use browser based, so they sent me to the web player. Every time I put my credentials in (which are correct,...

Newbie

Plan Premium Country  USA Device Toshiba Satellite/Google Chrome Operating System Windows 10    I'm trying to stream on rabb.it with Spotify. They only use browser based, so t...

Jemi

Spotify Legend

2194 Views

1 replies

0 likes

Account
Login
Security
  • 2194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Famliy subscription signup problems where accounts were originally set up in different countries

PLAN - Premium Family Subscription Hi, Having major issues trying to get the family onto the premium family subscription. Our home and account is in Denmark but we are currently living in New Zealand. We want to have the family subscription (paying f...

Newbie

  PLAN - Premium Family Subscription   Hi,  Having major issues trying to get the family onto the premium family subscription. Our home and account is in Denmark but we are current...

Jemi

Spotify Legend

593 Views

1 replies

0 likes

Account
Premium
  • 593 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me han desaparecido las playlist

De un día a otro han desaparecido mis listas sin realizar ningún cambio. He probado a iniciar sesión de todas las maneras posibles correo, usuario y Facebook y nada no aparecen. Que ha ocurrido? De que manera pueden resurgir??

Newbie

De un día a otro han desaparecido mis listas sin realizar ningún cambio. He probado a iniciar sesión de todas las maneras posibles correo, usuario y Facebook y nada no aparecen. Que ha ocurrido? De q...

Jemi

Spotify Legend

750 Views

2 replies

0 likes

Other
  • 750 Views
  • 2 replies
  • 0 likes

Superuser Contribution My profile

PlanFreeCountry BrazilDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do i see my profile on the last update?

Casual Listener

Plan Free Country  Brazil Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How do i see my profile on the last update? 

Jemi

Spotify Legend

12634 Views

5 replies

0 likes

Account
  • 12634 Views
  • 5 replies
  • 0 likes

Anmeldedaten nicht bekannt

Hallo zusammen ich habe aktuell keinen Zugriff mehr auf die Einstellungen meines Spotify Kontos.Ich weiß weder die E-Mail Adresse, noch den Benutzernamen des Kontos und ich habe mich auch nicht über Facebook verbunden. Ich habe bereits versucht das P...

Newbie

    Hallo zusammen   ich habe aktuell keinen Zugriff mehr auf die Einstellungen meines Spotify Kontos. Ich weiß weder die E-Mail Adresse, noch den Benutzernamen des Kontos und ich...

bnair

Newbie

1025 Views

1 replies

0 likes

Account
  • 1025 Views
  • 1 replies
  • 0 likes

Superuser Contribution HOW TO REMOVE VIDEOS

Is there still no way to do this? On my iphone 5 that i use for a second alarm clock, its fine, no videos. On my iphone 6, every popular playlist has videos in the list. How do i download and use the Spotify version that didnt recognize what kind if ...

Newbie

Is there still no way to do this?  On my iphone 5 that i use for a second alarm clock, its fine, no videos.  On my iphone 6, every popular playlist has videos in the list.  How do i do...

Jemi

Spotify Legend

2984 Views

1 replies

7 likes

  • 2984 Views
  • 1 replies
  • 7 likes

Superuser Contribution Can't Follow Friends? My Screen doesn't look like the FAQ screen

PlanPremiumCountry Belgium DeviceAcer Chromebook 13 Operating SystemAndroid My Question or IssueI have a Premium account and my Spotify account and my Facebook account are linked. But I can't find or follow any friends. When I checked the FAQ on this...

Newbie

Plan Premium Country Belgium   Device Acer Chromebook 13   Operating System Android     My Question or Issue I have a Premium account and my Spotify account and my Fac...

Jemi

Spotify Legend

789 Views

1 replies

0 likes

Other
  • 789 Views
  • 1 replies
  • 0 likes

Solved!! Language problem

PlanFreeROmaniaCountry DeviceNokiaOperating System My Question or Issue Hello!I don't know why but my spotify application is in german and i don't know why. it also happened with another application but the others are ok.

Casual Listener

Plan Free ROmaniaCountry   Device Nokia Operating System   My Question or Issue  Hello! I don't know why but my spotify application is in german and i don't know why. it also...

Billy-J

Spotify Star

774 Views

4 replies

0 likes

Account
  • 774 Views
  • 4 replies
  • 0 likes