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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406501 Views
  • 958 replies
  • 107 likes
  • Account
  • 406501 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176182 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176182 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100048 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100048 Views
  • 68 replies
  • 10 likes

10,000 song limit .... again

I am fully aware this topic has been talked about before. However the official response from spotify has been that the 10,000 playlist song limit only affects 1% of users therefore is not worth increasing. There are so many people talking about this,...

  • Regular
  • I am fully aware this topic has been talked about before. However the official response from spotify has been that the 10,000 playlist song limit only affects 1% of users therefore is not worth incre...
  • Maxim
  • Spotify Star
  • 622 Views
  • 1 replies
  • 2 likes
  • Premium
  • 622 Views
  • 1 replies
  • 2 likes

I can't login in my cell phone

Hey. I can't do login in my cell phone, but i can normally in my notebook and my playstation 3. Somebody help me, please? Thanks PlanFreeCountry BrazilDeviceLGOperating SystemAndroid

  • Casual Listener
  • Hey. I can't do login in my cell phone, but i can normally in my notebook and my playstation 3. Somebody help me, please? Thanks   Plan Free Country  Brazil Device LG Operating Syst...
  • Luke
  • Spotify Star
  • 400 Views
  • 1 replies
  • 0 likes
  • Login
  • 400 Views
  • 1 replies
  • 0 likes

How can I change my profile name (my surname has changed due to divorce)

PremiumBrasil My Question or Issue My profile name has currently 3 surnames. I had the last one legally removed in the divorce, and I would like my profile to have my update name.

  • Newbie
  • Premium Brasil   My Question or Issue  My profile name has currently 3 surnames. I had the last one legally removed in the divorce, and I would like my profile to have my update name.
  • Luke
  • Spotify Star
  • 428 Views
  • 1 replies
  • 0 likes
  • Account
  • 428 Views
  • 1 replies
  • 0 likes

All my music library is gone

PlanFreeCountry DeviceSamsung Galaxy 7Sony Xperia XA1 UltraMicrosoft Surface 3 Operating SystemAndroid Nougat, Windows 10 My Question or Issue All my music playlist dissapeared

  • Newbie
  • Plan Free Country   Device Samsung Galaxy 7 Sony Xperia XA1 Ultra Microsoft Surface 3   Operating System Android Nougat, Windows 10   My Question or Issue  All my mus...
  • jsannn
  • Community Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • Account
  • 324 Views
  • 1 replies
  • 0 likes

can't change email address

Hello, I'd like to change my email address (i'm not using it anymore) but when i try to edit my profil, I have no access. I can't click or write to modify the email address or even the date of birth and **bleep**. Technically not possible. Anybody to...

  • Newbie
  • Hello,   I'd like to change my email address (i'm not using it anymore) but when i try to edit my profil, I have no access. I can't click or write to modify the email address or even the date ...
  • iamandyhill
  • Community Legend
  • 331 Views
  • 1 replies
  • 0 likes
  • Account
  • 331 Views
  • 1 replies
  • 0 likes

Un paso atrás: no poder ver los seguidores

Hola, hoy mismo he actualizado y me encuentro con que en las listas ahora sólo puedes ver el número de suscriptores -bueno, ahora seguidores- pero no su identidad...solo aparecen tres o así... Esto es así o hay alguna forma de ver quiénes están suscr...

  • Visitor
  • Hola, hoy mismo he actualizado y me encuentro con que en las listas ahora sólo puedes ver el número de suscriptores -bueno, ahora seguidores- pero no su identidad...solo aparecen tres o así... &nbsp...
  • bfsh_lz9s-eai
  • Newbie
  • 107398 Views
  • 33 replies
  • 96 likes
  • 107398 Views
  • 33 replies
  • 96 likes

Account has been Hacked and Hijacked! Help!

PlanPremiumCountry USADeviceIphone 7Operating SystemiOS 10 My Question or IssueRandom playlists and albums are being downloaded to my Spotify. My playlists are being deleted. I pressed the "log out everywhere" button and attempted to change my passwo...

  • Casual Listener
  •   Plan Premium Country  USA Device Iphone 7 Operating System iOS 10   My Question or Issue Random playlists and albums are being downloaded to my Spotify. My playlists are b...
  • Maxim
  • Spotify Star
  • 698 Views
  • 3 replies
  • 0 likes
  • Account
  • 698 Views
  • 3 replies
  • 0 likes

Superuser Contribution All Liked Songs Lost

PlanFreeCountry South AfricaDeviceHuawei P8 Lite, Windows 10 PCOperating SystemAndroid Nougat, Windows 10 My Question or Issue All of my liked music has disappeared and I'm having to find all of the songs again and re-create the playlists.Additionall...

  • Regular
  • Plan Free Country  South Africa Device Huawei P8 Lite, Windows 10 PC Operating System Android Nougat, Windows 10   My Question or Issue  All of my liked music has disappeared...
  • Alfredo
  • Roadie
  • 846 Views
  • 3 replies
  • 0 likes
  • 846 Views
  • 3 replies
  • 0 likes

Can't get to page to cancel subscription

I am attempting to cancel my premium sunscription. I looked on the help page to find instuctions on how to do it and found this: How to cancel your subscription Canceling your subscription reverts your account to the Free level: Note: If you subscrib...

  • Newbie
  • I am attempting to cancel my premium sunscription. I looked on the help page to find instuctions on how to do it and found this:   How to cancel your subscription   Canc...
  • gvi36-9y_k01i
  • Newbie
  • 14264 Views
  • 7 replies
  • 0 likes
  • 14264 Views
  • 7 replies
  • 0 likes

Authorize account for my son

PlanFreeCountry Italy DeviceiPhone 5sOperating SystemiOS 10 My Question or Issue My son is 13. How can I authorize his account? He downloads the app, but he can’t use it till I signe my ok...

  • Casual Listener
  • Plan Free Country  Italy  Device iPhone 5s Operating System iOS 10   My Question or Issue  My son is 13. How can I authorize his account? He downloads the app, but he ca...
  • Bittencourt
  • Spotify Star
  • 778 Views
  • 3 replies
  • 0 likes
  • 778 Views
  • 3 replies
  • 0 likes

How can people find me on search?

At the Spotify App my username is "***" but at the Spotify Website my username is "****". I read some topics and connected my accounted to Facebook and nothing changed. My Facebook name and surname is "*****". How can people find my profile on Spotif...

  • Newbie
  • At the Spotify App my username is "***" but at the Spotify Website my username  is "****". I read some topics and connected my accounted to Facebook and nothing changed. My Facebook name and sur...
  • LlukKas
  • Composer
  • 1039 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 1039 Views
  • 1 replies
  • 0 likes

App doesn't open on my Samsung Smart TV

PlanPremium DeviceSamsung Smart TV UE40MU6122Operating SystemTizen My Question or Issue The app doesn't open on my tv....it shows me an error message: "wait and try again later". This happend out of nowhere cause one hour ago i was able to use it. I ...

  • Casual Listener
  •   Plan Premium   Device Samsung Smart TV UE40MU6122 Operating System Tizen   My Question or Issue  The app doesn't open on my tv....it shows me an error message:  ...
  • LlukKas
  • Composer
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

Wrong email

My Question or IssueMy son signed up with wrong email and password. He also purchased premium How can we cancel accounts?

  • Newbie
  •     My Question or Issue My son signed up with wrong email and password. He also purchased premium  How can we cancel accounts?  
  • Bethany_Dawn
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Why in my family plan theres another account as the owner instead of mine?

PlanPremiumCountryMéxicoDeviceiPhone 5s and Hp laptopOperating SystemWindows 10My Question or IssueI wanted to invite my sister to the family plan and she got rejected and my little brother appeared as the owner of the plan. I am the on who pays for ...

  • Newbie
  • Plan Premium Country México Device iPhone 5s and Hp laptop Operating System Windows 10 My Question or Issue I wanted to invite my sister to the family plan and she got rejected and my little...
  • Bittencourt
  • Spotify Star
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

Unknown device connecting to my account

Hi everyone, I once accidentally connected to a device I don't know (we were connected to a public Wi-Fi network) and now they keep connecting to my account. The music stops playing on my device and Spotify says I'm playing music on this device, and ...

  • Newbie
  • Hi everyone,   I once accidentally connected to a device I don't know (we were connected to a public Wi-Fi network) and now they keep connecting to my account. The music stops playing on my d...
  • AlexMaster
  • Music Fan
  • 908 Views
  • 4 replies
  • 0 likes
  • 908 Views
  • 4 replies
  • 0 likes

Superuser Contribution Able to register multiple accounts to the same gmail by inserting dots in email address

My Question or Issue You are able to register multiple accounts with emails like "*snip*" and "**snip*" which resolve to the same gmail email address. The validation on the login page needs to strip "." out of gmail addressses.

  • Casual Listener
  •     My Question or Issue  You are able to register multiple accounts with emails like "*snip*"  and "**snip*" which resolve to the same gmail email address. The validation on t...
  • nestorjac
  • Casual Listener
  • 523 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 523 Views
  • 2 replies
  • 0 likes

Superuser Contribution Just want to Play ORIGINAL soundtracks smh

Hi... can anyone help!?? I want to play the ORIGINAL of soundtracks and at first could like sound of music but now I keep getting rubbish new shows or theatre productions!! REaLLy anoying I try everything ... saying “Play ORIGINAL “ or “Play the 1st”...

  • Newbie
  • Hi... can anyone help!?? I want to play the ORIGINAL of soundtracks and at first could like sound of music but now I keep getting rubbish new shows or theatre productions!! REaLLy anoying I try every...
  • SergioDavid
  • Roadie
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant log in

My app stopped working and would force close and say error. I deleted it and reinstalled it, now its not letting me log in. I dont know what email is with it to reset password.

  • Casual Listener
  • My app stopped working and would force close and say error. I deleted it and reinstalled it, now its not letting me log in. I dont know what email is with it to reset password.
  • SergioDavid
  • Roadie
  • 415 Views
  • 1 replies
  • 0 likes
  • Account
  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't let me change my country?

Hey there! I began using Spotify when I lived in the USA, and later moved to Chile. The first year I had no problems here, but recently my old credit card expired, and I had to downgrade to a free account! I'd love to get Premium again, but when I go...

  • Newbie
  • Hey there! I began using Spotify when I lived in the USA, and later moved to Chile. The first year I had no problems here, but recently my old credit card expired, and I had to downgrade to a free ac...
  • SergioDavid
  • Roadie
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution What is the best way to migrate from a Facebook premium account to a normal premium account while pr

PlanFree/PremiumCountry USADeviceiPhone XOperating SystemiOS 11 My Question or Issue What is the best way to migrate from a Facebook premium account to a normal premium account while preserving Music Library and playlists? I want to basically remove ...

  • Regular
  • Plan Free/Premium Country  USA Device iPhone X Operating System iOS 11   My Question or Issue  What is the best way to migrate from a Facebook premium account to a normal pre...
  • SergioDavid
  • Roadie
  • 453 Views
  • 1 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 453 Views
  • 1 replies
  • 2 likes