Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Arkadaslar merhaba. Her zaman ödemeyi yaptıgım kartimla bu aylik ödemeyi tamamlayamiyorum. Kartin bakiyesiyle ilgili bi sorun yok fakat spotify ödemeyi kabul etmiyor. İlk defa böyle bi sorunla karsilasiyorum. Ne yapabilirim nasil halledebilirim yardi...
Plan PremiumCountry Cape Verde DeviceHuaweiOperating SystemAndroid My Question or IssueGood Morning.I have a premium spotify account that I created in Portugal. I am now living in Cape Verde for 3 months, and I can not log in to my account.what can I...
I want to remove my Facebook profile picture from my Spotify account and make it the default Spotify one instead. How can I do this?
Hi there, I want to sync a new device that used to be a synced device so I can download offline. I have removed one of the synced devices, but after reading 'To remove device(s), simply go here, login and remove the device(s) you want to. Important: ...
PlanFree/Countryliving in Spain with all banking in Germany Devicedont matterOperating Systemdont matter My Question or IssueHello Spotify Community, I am going on and off the premium due to money issues. I was about to jump on the premium again, but...
Spotify charges money from my bank account every month, but I cant find the order anywhere. How can I close this order and money leaving from my bank account to some order I dont know about.
PlanPremiumCountryAustraliaDeviceLG G6Operating SystemAndroid I have already paid for a 1 year subscription but you guys are keeping my acount paused. It is saying that I need to update my payment method. I tried to log out and restart and re-install...
Mohon bantuannya,Saya akan beralih ke spotify premium, tapi saat melakukan pembayaran dengan provider saya, saya tidak mendapatkan PIN verifikasi untuk melanjutkan ke proses selanjutnya. Sehingga saya tidak bisa menikmati spotify premium.Mohon balasa...
My discovery weekly did not update this week. I tried solutions such as following/unfollowing, re-install, and re-login. I just got a premium subscription, then the DW just stopped updating.
Why can't my wife and I listen to 2 separate playlists on different devices at the same time? The reason we upgraded to family premium was to do that. whether we are on pc her iphone or my pixel. If I'm on the road I want to listen to my playlist it ...
Hace unos días intenté suscribirme a Spotify Premium por medio de la promoción de 9 pesos por 3 meses pero cada vez que lo hacía me una leyenda qué dice "Ups parece que tu tarjeta o proveedor de pago está teniendo un mal día Inténtalo más tarde no te...
Hace unos minutos me encontraba efectuando el pago por $99.00 pesos mexicanos para la cuenta premium, la página web arrojó un error con la tarjeta o banco más sin embargo recibí en mi celular un mensaje de banamex donde me indicó que se había realiza...
Bom diaGostaria de ajuda para saber como posso cancelar minha assinaturaMeu marido assinou o plano familiar e atualmente estamos pagando tanto ele como euGostaria de cancelar os pagamentos mensais de R$16,90Muito obrigadaCarla
PremiumCountryUS DeviceiPhone 8Operating SystemiOS 10 My Question or IssueWhat is my rank, and how do I increase it?
PlanPremiumCountry España Buenas, Tengo una cuenta premium que se creó en su momento con Facebook. Ahora he cancelado la cuenta de facebook y obviamente me ha destrozado el perfil de Spotify. Según las instrucciones de Spotify, para hacerlo bien debe...
PlanPremiumCountryNetherlands DeviceSony Xperia XAOperating SystemAndroid 7.0 My Question or IssueI have an spotify premium account, but i don't know my password and the registrated email is deleted.. so i can't change my password or email to termina...
PlanPremiumCountry Deutschland (Germany)DeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue Habe mir letztens ein neues Konto erstellt und mir ein paar Tage später spotify Premium zugelegt. Doch ich habe mich ausgeloggt und habe keine...
PlanPremium My Question or Issue : Hey guys! I am trying to resubscribe my Spotify from Facebook to e-mail address. I know how to create new and delete an old acc however my question is if there is an option to move account form FB to @. Cause I gues...
PlanPremiumCountry UKDeviceiphone 7 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue All of my friends have the new Spotify update but mine is not showing up as an update, I have deleted and redownloaded the app but still ...
Spotify Username21cqhlqf7iyqhohvaprsvjb7yPlanPremiumCountry Viet NamDeviceiPhone 6S Plus, Macbook Pro Retina Late 2013Operating SystemiOS 11, MacOS High Sierra 10.13.4 My Question or IssueI tried to link my spotify account to my facebook account, but...