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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80380 Views

9 replies

2 likes

Account
Login
  • 80380 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653770 Views

13 replies

4 likes

Account
  • 653770 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734184 Views

18 replies

29 likes

  • 734184 Views
  • 18 replies
  • 29 likes

Superuser Contribution Cancion de otro artista aparece en mi perfil de ar.tista

Tengo el mismo nombre de interprete en mi cancion que la de otra persona en su cancion y lo que pasa es que yo tengo el perfil de artista y su cancion aparece en mi perfil. Como puedo solucionarlo?

Newbie

Tengo el mismo nombre de interprete en mi cancion que la de otra persona en su cancion y lo que pasa es que yo tengo el perfil de artista y su cancion aparece en mi perfil. Como puedo solucionarlo? ...

JulianA_Bogota

Roadie

1587 Views

1 replies

0 likes

  • 1587 Views
  • 1 replies
  • 0 likes

delete my account login in windows 10

how to delete my account login in windows 10?

Visitor

how to delete my account login in windows 10?

Bittencourt

Spotify Star

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Forgot password, don't have access to the email.

I am in need of some help resetting my password.I no longer am able to access the email associated with my Spotify account and I also forgot my password. What can I do?

Newbie

  I am in need of some help resetting my password. I no longer am able to access the email associated with my Spotify account and I also forgot my password.   What can I do?

Luke

Spotify Star

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

Completely baffled; wrong email, wrong password

PlanFreeCountryUKDeviceSamsung Galaxy S6 Edge My Question or IssueUpon attempting to log into my account on my laptop for the first time since signing up by the Spotify app, my password wasn't working; I have a few passwords, and not one of them work...

Newbie

Plan Free Country UK Device Samsung Galaxy S6 Edge    My Question or Issue Upon attempting to log into my account on my laptop for the first time since signing up by the Spotify app...

Loxer

Community Legend

898 Views

1 replies

0 likes

Login
  • 898 Views
  • 1 replies
  • 0 likes

A means to disconnect Facebook

Hi there guys, first off I'd like to delete my Facebook account (due to the recent privacy issues), but as I've read from several posts on here, if you do that you lose all your saved playlists, and there is no way to disconnect Facebook if you've cr...

Newbie

  Hi there guys, first off I'd like to delete my Facebook account (due to the recent privacy issues), but as I've read from several posts on here, if you do that you lose all your saved playlis...

Luke

Spotify Star

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log in

Merhaba, spotify premiuma sahiptir ama bir şekilde çıkış yaptım ve şifremi hatırlamadığım için giremiyorum, aynı zamanda eski mailim ile kayıt olduğum için onun da şifresini bilmiyorum dalar o mailime parola değiştirme linki göndermiş bulundum. Sonuç...

Newbie

Merhaba, spotify premiuma sahiptir ama bir şekilde çıkış yaptım ve şifremi hatırlamadığım için giremiyorum, aynı zamanda eski mailim ile kayıt olduğum için onun da şifresini bilmiyorum dalar o mailim...

JulianA_Bogota

Roadie

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Facebook

Hey guys, so i have had my spotify for a bit connected to my old fb. I decided to make a new fb acc and delete the old one. Now I can't connect my fb on phone/laptop back to it. The screen just goes black

Visitor

Hey guys, so i have had my spotify for a bit connected to my old fb. I decided to make a new fb acc and delete the old one. Now I can't connect my fb on phone/laptop back to it. The screen just goes ...

iNDKTR

Casual Listener

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Premium disappeared??

PlanPremiumDeviceiPhone 7+ My Question or Issue So today my phone updated my spotify app - normal right? Wrong. My premium is gone!! My mom has a family plan with me and my father and it now says I don’t have premium. Spotify wth?? Anyways I need hel...

Newbie

Plan Premium Device iPhone 7+   My Question or Issue  So today my phone updated my spotify app - normal right? Wrong. My premium is gone!! My mom has a family plan with me and my fath...

milabi

Music Fan

803 Views

1 replies

0 likes

  • 803 Views
  • 1 replies
  • 0 likes

download limit

PlanPremiumCountry USADeviceSamsung Galaxy Note 3Operating SystemAndroid KitKat My Question or Issue Upon getting my files back after a cleaning, I was told I hit a 3 device limit for downloading my songs for offline. Is there a way to review that I ...

Newbie

Plan Premium Country  USA Device Samsung Galaxy Note 3 Operating System Android KitKat   My Question or Issue  Upon getting my files back after a cleaning, I was told I hit a...

Maxim

Spotify Star

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
  • 0 likes

Cannot change email address

I have a Premium account linked to my Facebook and I want to change my email address. Why can't I update my email address? The field in edit account won't let me change it, I even went to my desktop app and tried to change the social settings to sepa...

Newbie

I have a Premium account linked to my Facebook and I want to change my email address. Why can't I update my email address? The field in edit account won't let me change it, I even went to my desktop ...

PMorgan

Roadie

841 Views

1 replies

1 likes

Account
Login
Premium
Subscription
  • 841 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problema con el pago

PlanFree/PremiumCountry Device. Samsung galaxy 8 Operating SystemAndroid Oreo My Question or Issue

Visitor

Plan Free/Premium Country   Device. Samsung galaxy 8    Operating System Android Oreo   My Question or Issue  

JulianA_Bogota

Roadie

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account problems

PlanPremiumCountry TurkeyDevice(iPhone 7)Operating System(iOS 10) My Question or Issue Hi, I’m from Turkey. Today I paid premium price but my account still free plan . what can i do, please help

Newbie

Plan Premium Country  Turkey Device (iPhone 7) Operating System (iOS 10)   My Question or Issue  Hi, I’m from Turkey. Today I paid premium price but my account still free pla...

Melody

Spotify

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

Superuser Contribution missing playlistname, songs are still in play queue

PlanPremiumCountry BelgiumDeviceiPhone 6Operating SystemWindows 10 My Question or Issue My playlist vanished, but my songs are still in the play queue and I can still listen to them. What happened and how can I fix it?

Casual Listener

Plan Premium Country  Belgium Device iPhone 6 Operating System Windows 10   My Question or Issue  My playlist vanished, but my songs are still in the play queue and I can sti...

Alfredo

Roadie

784 Views

3 replies

0 likes

Other
Premium
  • 784 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can you only change your email address with premium account?

PlanFreeCountry UKDeviceLaptop & iphoneOperating System? My Question or Issue Why can't I update my email address? The field in edit account won't let me amend. Is it because I have a free account and not a premium one?

Casual Listener

Plan Free Country  UK Device Laptop & iphone Operating System ?   My Question or Issue  Why can't I update my email address? The field in edit account won't let me amend....

Alfredo

Roadie

933 Views

4 replies

0 likes

  • 933 Views
  • 4 replies
  • 0 likes

Superuser Contribution Security Risk With Spotify Connect

I've realized there is a security risk with Spotify Connect; once a person connects their personal device (cell phone, tablet etc) to a Spotify enabled TV/receiver/speaker, they are able to play their Spotify over your system from ANYWHERE IN THE WOR...

Regular

I've realized there is a security risk with Spotify Connect; once a person connects their personal device (cell phone, tablet etc) to a Spotify enabled TV/receiver/speaker, they are able to play thei...

Lukkysam

Newbie

2608 Views

2 replies

3 likes

Login
Other
Security
  • 2608 Views
  • 2 replies
  • 3 likes

email and facebook account hacked - access to spotify impossible

We have a family account linked to my husband's email adress which was hacked and no longer accessible. He had to create a new adress email but has lost access to spotify... canyou pelase help.

Newbie

  We have a family account linked to my husband's email adress which was hacked and no longer accessible. He had to create a new adress email but has lost access to spotify... canyou pelase hel...

Viura

Casual Listener

525 Views

2 replies

0 likes

  • 525 Views
  • 2 replies
  • 0 likes

Superuser Contribution Profile won't show up in the search on android or desktop

PlanStudent PremiumCountry UKDeviceOnePlus 5/DesktopOperating SystemAndroid Oreo/Windows 10 My Question or Issue My profile no longer shows up in search on either my phone or desktop app when I search my name (Angus Reed) which is frustrating when tr...

Newbie

Plan Student Premium Country  UK Device OnePlus 5/Desktop Operating System Android Oreo/Windows 10   My Question or Issue  My profile no longer shows up in search on eit...

SergioDavid

Roadie

566 Views

1 replies

1 likes

Account
Other
  • 566 Views
  • 1 replies
  • 1 likes

Cant stop someone getting into my account.

PlanPremiumCountry DeviceSamsung Galaxy 8+ and PCOperating SystemAndroid Oreo, Windows 10 My Question or Issue Someone keeps being able to log into my spotify account on their android device, no matter how many times i kick them out of my account and...

Newbie

  Plan Premium Country   Device Samsung Galaxy 8+ and PC Operating System Android Oreo, Windows 10   My Question or Issue  Someone keeps being able to log into my ...

Maxim

Spotify Star

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

Superuser Contribution Thank you

Just wanted to say thank you to Spotify customer support. I was in the process of deleting my Facebook account and found out I had to close my old account here as well which upon doing so was put in a chat with a very helpful customer support person....

Newbie

Just wanted to say thank you to Spotify customer support.   I was in the process of deleting my Facebook account and found out I had to close my old account here as well which upon doing so wa...

SergioDavid

Roadie

509 Views

1 replies

0 likes

Account
  • 509 Views
  • 1 replies
  • 0 likes

Delete history of songs

PlanPremiumCountry Brazil I had a friend listening on my profile for months, and now i got my profile back so i would like to erase all my data and start again (so i dont have to delete my profile and make another, because i use the student discount)...

Newbie

Plan Premium Country  Brazil   I had a friend listening on my profile for months, and now i got my profile back so i would like to erase all my data and start again (so i dont have to ...

Bethany_Dawn

Community Legend

9669 Views

1 replies

0 likes

Premium
  • 9669 Views
  • 1 replies
  • 0 likes