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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8933 Views
  • 1 replies
  • 9 likes
  • Security
  • 8933 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480284 Views
  • 979 replies
  • 111 likes
  • Account
  • 480284 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210475 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210475 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120617 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120617 Views
  • 72 replies
  • 12 likes

Superuser Contribution Spotify Family invite not to Facebook account

Hi, I have a question regarding my Spotify Family and Facebook accounts. I have two accounts: a normal Spotify account and a Facebook account with the same emailadress. When I get an invite from the Spotify Family administrator it automatically conne...

  • Newbie
  • Hi,   I have a question regarding my Spotify Family and Facebook accounts. I have two accounts: a normal Spotify account and a Facebook account with the same emailadress. When I get an invite ...
  • user-removed
  • Not applicable
  • 498 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 498 Views
  • 1 replies
  • 0 likes

Troca de plano

PlanPremiumCountry Brasil My Question or Issue Olá. Eu tenho um plano de estudante e pretendo entrar um plano familiar, gostaria de saber se caso eu saia do plano familiar meu desconto de estudante continuará válido, considerando que o status de estu...

  • Newbie
  • Plan Premium Country  Brasil     My Question or Issue  Olá. Eu tenho um plano de estudante e pretendo entrar um plano familiar, gostaria de saber se caso eu saia do plano f...
  • Bittencourt
  • Spotify Star
  • 323 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution Integrar conta do Facebook a conta de e-mail

Por favor,Tenho uma conta Premuium conectado ao meu Facebook. Porém, não tenho mais conta no Facebook.Gostaria de revogar o pagamento do plano Premium que tenho hoje no Facebook e passar a utilizar o mesmo na conta spotify.Essa alteração é possível?F...

  • Casual Listener
  • Por favor, Tenho uma conta Premuium conectado ao meu Facebook. Porém, não tenho mais conta no Facebook. Gostaria de revogar o pagamento do plano Premium que tenho hoje no Facebook e passar a utiliz...
  • gustavofelicio
  • Casual Listener
  • 622 Views
  • 2 replies
  • 0 likes
  • Account
  • 622 Views
  • 2 replies
  • 0 likes

Solved!! Change Country

PlanNow FreeCountryAccount Country is UK, I moved to Germany DeviceN/AOperating SystemN/A My Question or Issue Hi, I waited for my premium subscription to expire however I don't have an option to change to another country. The drop-down list is limit...

  • Casual Listener
  • Plan Now Free Country Account Country is UK, I moved to Germany   Device N/A Operating System N/A   My Question or Issue  Hi, I waited for my premium subscription to expire ...
  • Billy-J
  • Spotify Star
  • 1453 Views
  • 6 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 1453 Views
  • 6 replies
  • 0 likes

Superuser Contribution Problemas con procesamiento de pago - Cuenta Plan Familiar Premium

Hola! Hasta el mes de Marzo disfrutaba placenteramente de mi cuenta Premium Familiar de Spotify. Por una razón tuve que cambiar mi tarjeta de crédito aunque siguió siendo parte de VISA. Cuando realicé el cambio, Spotify comenzó a decirme que no pudo ...

  • Newbie
  • Hola! Hasta el mes de Marzo disfrutaba placenteramente de mi cuenta Premium Familiar de Spotify. Por una razón tuve que cambiar mi tarjeta de crédito aunque siguió siendo parte de VISA. Cuando realic...
  • user-removed
  • Not applicable
  • 386 Views
  • 1 replies
  • 0 likes
  • Other
  • 386 Views
  • 1 replies
  • 0 likes

Usernames and Faceboo

PlanFree Operating SystemWindowsMy Question or Issue I linked my facebook to my spotify out of curiousty to see if it improved my spotify experience. After finding out that it chaned my spotify display name to my facebook (my facebook name is REALLY ...

  • Newbie
  •   Plan Free  Operating System Windows My Question or Issue  I linked my facebook to my spotify out of curiousty to see if it improved my spotify experience. After finding out tha...
  • user-removed
  • Not applicable
  • 559 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 559 Views
  • 1 replies
  • 0 likes

Is it possible to have your lists display to OTHERS in folders?

Hello, I've created about 60 playlists.17 of them are weddig related, so I put them in a FOLDER to keep them organized and seperate from the rest....but when anyone else views my Spotify page every single playlist displays individually. Is there any ...

  • Music Fan
  • Hello,   I've created about 60 playlists. 17 of them are weddig related, so I put them in a FOLDER to keep them organized and seperate from the rest....but when anyone else views my Spotify p...
  • Keanu_C
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • Premium
  • 407 Views
  • 1 replies
  • 0 likes

Spammed with pw reset emails

Has anyone else experienced mails being sent 3 or more times daily from Spotify, re-assuring me that I do not have to worry, jst follow this link to reset your pw? I have not requested a pw reset, I log in frequently but these mails are starting to d...

  • Newbie
  • Has anyone else experienced mails being sent 3 or more times daily from Spotify, re-assuring me that I do not have to worry, jst follow this link to reset your pw? I have not requested a pw reset, I ...
  • user-removed
  • Not applicable
  • 614 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 614 Views
  • 1 replies
  • 0 likes

Outra pessoa acessando minha conta

Bom dia, hj de manhã fui entrar no App porém minhas playlists tinham sumido e aparecido outras , que nunca tinha escutado na vida, e ao tentar iniciar uma música aparecia que estava conectado em outro aparelho, de um tal de Juan, nunca compartilhei o...

  • Casual Listener
  • Bom dia, hj de manhã fui entrar no App porém minhas playlists tinham sumido e aparecido outras , que nunca tinha escutado na vida, e ao tentar iniciar uma música aparecia que estava conectado em outr...
  • Bittencourt
  • Spotify Star
  • 24049 Views
  • 32 replies
  • 5 likes
  • 24049 Views
  • 32 replies
  • 5 likes

Solved!! Can we have the same display name on a different account?

So I recently wanted to delete an account, but it said you couldn't use the same username. Does this also apply to your display name? That's all, and thank you!

  • Newbie
  • So I recently wanted to delete an account, but it said you couldn't use the same username. Does this also apply to your display name?   That's all, and thank you!  
  • Billy-J
  • Spotify Star
  • 893 Views
  • 1 replies
  • 0 likes
  • Account
  • 893 Views
  • 1 replies
  • 0 likes

Charged 3 times in one month

I have been charged 3 times in 1 month and I am unable to find any help on this issue. I do not have a Twitter account and do not want one! I only have 1 Spotify premium account and Facebook! Is there any way to get some help?

  • Newbie
  • I have been charged 3 times in 1 month and I am unable to find any help on this issue. I do not have a Twitter account and do not want one! I only have 1 Spotify premium account and Facebook! Is ther...
  • user-removed
  • Not applicable
  • 352 Views
  • 1 replies
  • 0 likes
  • Account
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Registrar email a cuenta registrada en Facebook

Plan Free/Premium Country Device Operating System WINDOWS 10 My Question or Issue Registre mi cuenta de Facebook en Spotify pero quiero registrar mi cuenta email a esa cuenta de Spotify pero resulta que esta registrada a una cuenta email que no conoz...

  • Newbie
  •   Plan Free/Premium Country   Device   Operating System WINDOWS 10   My Question or Issue  Registre mi cuenta de Facebook en Spotify pero quiero re...
  • Alfredo
  • Roadie
  • 436 Views
  • 1 replies
  • 0 likes
  • Account
  • 436 Views
  • 1 replies
  • 0 likes

Have Family Premium Plan but only 1 of us can listen at a time?

PlanPremiumCountry DeviceIphonesOperating System My Question or Issue Have Family Premium Plan but only 1 of us can listen at a time? If I'm listening and my daughter goes in, it kicks me out, etc...

  • Newbie
  • Plan Premium Country   Device Iphones Operating System     My Question or Issue  Have Family Premium Plan but only 1 of us can listen at a time? If I'm listening and my ...
  • Billy-J
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • Premium
  • 301 Views
  • 1 replies
  • 0 likes

Can’t get in

Plan PremiumFree/PremiumCountry New Zealand Device(iPhone 8Operating System(iOS 10 My Question or Issue Hi, i have been logged out of my account. I can’t access it. I’ve tried re-setting my password and I still can’t get in. I can get in here through...

  • Newbie
  • Plan Premium Free/Premium Country New Zealand   Device (iPhone 8 Operating System (iOS 10   My Question or Issue  Hi,   i have been logged out of my account. I can’t a...
  • Billy-J
  • Spotify Star
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
  • 320 Views
  • 1 replies
  • 0 likes

I can't log in on the desktop app

PlanFreeCountry USADeviceMac My Question or Issue One day I was logged out of the spotify app on my mac, and I've been unable to log back in since. My username and password (and logging in with facebook) works on the spotify website and the iPhone ap...

  • Music Fan
  • Plan Free Country  USA Device Mac     My Question or Issue  One day I was logged out of the spotify app on my mac, and I've been unable to log back in since.  My use...
  • pronouncedkeera
  • Music Fan
  • 463 Views
  • 1 replies
  • 0 likes
  • Login
  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Single Cover art is desconfigured (bug)

Hello, I have a single released since 1 year ago. But the cover art desconfigured. I tried to send the request to spotify life-in and I've tried to change it on Spotify for artists, but There isn't option for do it. Could you help me, please? Link of...

  • Casual Listener
  •   Hello,    I have a single released since 1 year ago. But the cover art desconfigured. I tried to send the request to spotify life-in and I've tried to change it on Spotify for art...
  • triadinc
  • Casual Listener
  • 680 Views
  • 2 replies
  • 0 likes
  • Other
  • 680 Views
  • 2 replies
  • 0 likes

Personnal information

My Question or Issue Hello I want to create a family account for my family. I wanted to make sure we are all registered on the same adress to make this possible, but when I go into my profile details, there is no postal code and whenever I want to ed...

  • Newbie
  •   My Question or Issue   Hello I want to create a family account for my family. I wanted to make sure we are all registered on the same adress to make this possible, but when I go into m...
  • user-removed
  • Not applicable
  • 326 Views
  • 1 replies
  • 0 likes
  • Premium
  • 326 Views
  • 1 replies
  • 0 likes

Cancel with immediate effect

Hi I want to cancel my subsription immediately as I have a bundled premium account with a new mobile phone plan. I tried to cancel my account but it runs until the 28th of Aug and I can't activate my free premium account as I still have an active acc...

  • Casual Listener
  • Hi I want to cancel my subsription immediately as I have a bundled premium account with a new mobile phone plan. I tried to cancel my account but it runs until the 28th of Aug and I can't activate my...
  • user-removed
  • Not applicable
  • 544 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 544 Views
  • 1 replies
  • 0 likes

Family plan not needed

Hi I no longer need my family plan as my kids are now using the vodafone x student plan and can choose spotify primuium as an free option. However both they and I are worried about loosing our exsisting playlists during the transition from the family...

  • Casual Listener
  • Hi I no longer need my family plan as my kids are now using the vodafone x student plan and can choose spotify primuium as an free option.    However both they and I are worried about loo...
  • user-removed
  • Not applicable
  • 422 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 422 Views
  • 3 replies
  • 0 likes

pago de subscripcion ha fallado

PlanPremiumCountry MéxicoDeviceSamsung galaxy s6 edge plusOperating systemandroid My Question or Issue cambie el método de pago a otra tarjeta y me cobraron los 99 pesos y me dice que el pago de mi subscripcion ha fallado.

  • Newbie
  • Plan Premium Country  México Device Samsung galaxy s6 edge plus Operating system android   My Question or Issue  cambie el método de pago a otra tarjeta y me cobraron los 99 ...
  • RockBlooded
  • Music Fan
  • 530 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 530 Views
  • 1 replies
  • 0 likes