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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 166124 Views
  • 179 replies
  • 13 likes
  • Account
    Free
  • 166124 Views
  • 179 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 11170 Views
  • 6 replies
  • 11 likes
  • Security
  • 11170 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 514087 Views
  • 986 replies
  • 112 likes
  • Account
  • 514087 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125579 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125579 Views
  • 74 replies
  • 12 likes

My Spotify activity is automatically turning off

Hey, I noticed that my spotify activity suddenly did not show up to my followers and I tried to find out what the problem is and found that the share my activity on spotify button was turned off. I turned it on and then the next time i go on spotify,...

  • Newbie
  • Hey, I noticed that my spotify activity suddenly did not show up to my followers and I tried to find out what the problem is and found that the share my activity on spotify button was turned off. I t...
  • osornios
  • Spotify Star
  • 1336 Views
  • 1 replies
  • 1 likes
  • 1336 Views
  • 1 replies
  • 1 likes

Login with deleted facebook account?

PlanPremiumCountryGermanyDevicePC and a HuaweiOperating SystemWindows 10 My Question or Issue So, normaly i log into Spotify via Facebook. A few days ago, i deleted my facebook account and forgot about the "Spotify log in thing". So now, i can´t log ...

  • Newbie
  • Plan Premium Country Germany Device PC and a Huawei Operating System Windows 10   My Question or Issue  So, normaly i log into Spotify via Facebook. A few days ago, i deleted my f...
  • osornios
  • Spotify Star
  • 453 Views
  • 1 replies
  • 0 likes
  • Login
  • 453 Views
  • 1 replies
  • 0 likes

Lost account

hello, I had two accounts on spotify, I mistakenly signed the premium on an account that I no longer have access to.And I can not enter it to cancel the premium, now there are unwanted charges coming, how can I proceed?I also do not have access to th...

  • Newbie
  • hello, I had two accounts on spotify, I mistakenly signed the premium on an account that I no longer have access to. And I can not enter it to cancel the premium, now there are unwanted charges comi...
  • osornios
  • Spotify Star
  • 465 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 465 Views
  • 1 replies
  • 0 likes

My email

I lost my email account and i can not connect my spotify account and i subscribe for monthly spotify premium.please stop my subscribe ör give me my account how can i handle with it. My spotify name Wonderlandboy24

  • Visitor
  • I lost my email account and i can not connect my spotify account and i subscribe for monthly spotify premium.please stop my subscribe ör give me my account how can i handle with it. My spotify name W...
  • meganne124
  • Music Fan
  • 553 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 553 Views
  • 1 replies
  • 0 likes

Solved!! Getting constant e-mails about account password.

My Question or IssueHi, hope I can find some help here. I created a Spotify account in 2008 and therefore my surname is my actual accountname, unfortunately this creates a huge amount of people thinking that their name is their Spotify username aswel...

  • Newbie
  •     My Question or Issue Hi, hope I can find some help here. I created a Spotify account in 2008 and therefore my surname is my actual accountname, unfortunately this creates a huge amou...
  • Jose_M
  • Spotify Star
  • 541 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 541 Views
  • 1 replies
  • 0 likes

He perdido mis playlists

Hola! He activado premium y he cambiado la dirección de e-mail de mi cuenta y han desaparecido todas mis playlists. Alguien puede ayudarme? Gracias!

  • Casual Listener
  • Hola! He activado premium y he cambiado la dirección de e-mail de mi cuenta y han desaparecido todas mis playlists. Alguien puede ayudarme?  Gracias!
  • Jose_M
  • Spotify Star
  • 600 Views
  • 3 replies
  • 0 likes
  • Account
  • 600 Views
  • 3 replies
  • 0 likes

PLaylists are gone

PlanPremiumCountry DenmarkDevicePCOperating SystemWindows 10 My Question or Issue All my playlists are gone. When I wanted to use Spotify today, all my playlists were gone, and someone had made a playlist called oof. I deleted that, I've tried all th...

  • Casual Listener
  • Plan Premium Country  Denmark Device PC Operating System Windows 10   My Question or Issue  All my playlists are gone. When I wanted to use Spotify today, all my playlists we...
  • Loxer
  • Community Legend
  • 494 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 494 Views
  • 5 replies
  • 0 likes

Can't see what artists Facebook friends are listening to on the artist page

PlanPremiumCountry United StatesDevicePCOperating SystemWindows 7 My Question or Issue: Check my attached picture for reference. I no longer can see what my friends are listening to. I'm not sure if Spotify took this option out? I remember it being f...

  • Casual Listener
  •   Plan Premium Country  United States Device PC Operating System Windows 7   My Question or Issue:   Check my attached picture for reference.  I no longer can...
  • user-removed
  • Not applicable
  • 1382 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 1382 Views
  • 3 replies
  • 0 likes

Personal details changed on Facebook, need them to be changed here

PlanPremiumCountryUnited States My Question or IssueMy gender setting and email address were changed on the Facebook account that I signed up to Spotify with, but my Spotify profile did not change to reflect those updated details. Is there a chance t...

  • Newbie
  • Plan Premium Country United States   My Question or Issue My gender setting and email address were changed on the Facebook account that I signed up to Spotify with, but my Spotify profil...
  • meganne124
  • Music Fan
  • 401 Views
  • 1 replies
  • 0 likes
  • Account
  • 401 Views
  • 1 replies
  • 0 likes

Having trouble logging into web player; "Sorry, couldn't find that"

Hello! I've been having trouble with the web player for 2 days, now. It was working fine before I started receiving a prompt to log in every time I try to use it.And whenever I click on "log in with spotify", I get this:Now, I've tried deleting all m...

spotify issue pic 1.png spotify error pic 2.png
  • Newbie
  • Hello! I've been having trouble with the web player for 2 days, now. It was working fine before I started receiving a prompt to log in every time I try to use it. And whenever I click on "log in...
  • Quismiff
  • Casual Listener
  • 2863 Views
  • 7 replies
  • 0 likes
  • Login
  • 2863 Views
  • 7 replies
  • 0 likes

I have lost my account information and I can't get it back.

PlanPremium (MY MAIN ACCOUNT)Country BrazilOperating SystemAndroidMy Question or Issue Hi, this is not my main account, I am just using this to get some help.I have lost my login and password of my premium account, since the e-mail used to login ther...

  • Casual Listener
  • Plan Premium (MY MAIN ACCOUNT) Country  Brazil Operating System Android My Question or Issue  Hi, this is not my main account, I am just using this to get some help. I have lost my ...
  • meganne124
  • Music Fan
  • 806 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Premium
  • 806 Views
  • 7 replies
  • 0 likes

Superuser Contribution Recently Played feature doesn't work on desktop

PlanPremiumCountryUK DeviceDELL laptopOperating SystemWindows My Question or IssueThe "recently played" feature doesn't seem to work, it shows an empty page saying "Nothing here yet. Music will appear as you listen". However this situation has been l...

  • Casual Listener
  • Plan Premium Country UK  Device DELL laptop Operating System Windows   My Question or Issue The "recently played" feature doesn't seem to work, it shows an empty page saying "Noth...
  • InesA1
  • Casual Listener
  • 2669 Views
  • 2 replies
  • 0 likes
  • Premium
  • 2669 Views
  • 2 replies
  • 0 likes

account connexion

Premium FamilyCountryBelgium Device(iPhone Operating SystemWindows 10 My Question or Issue Hello,I have a spotify premium account and each person in my account can log in with their email addresses but I am forced to login with a username and not pos...

  • Casual Listener
  • Premium Family Country Belgium   Device (iPhone 😎 Operating System Windows 10   My Question or Issue   Hello, I have a spotify premium account and each person in my acco...
  • davidcampagnolo
  • Casual Listener
  • 355 Views
  • 2 replies
  • 0 likes
  • Account
  • 355 Views
  • 2 replies
  • 0 likes

Solved!! How to change credit card number for auto renewal

Hi - I'm trying to change the CC number for auto renewing purposes. When I go to the 'subscription' tab - all I see is: Spotify PremiumYour plan will automatically renew on 12/31/18 and you'll be charged 9.99 CAD. When I click the change/cancel butto...

  • Casual Listener
  • Hi - I'm trying to change the CC number for auto renewing purposes. When I go to the 'subscription' tab - all I see is:   Spotify Premium Your plan will automatically renew on 12/31/18 and yo...
  • talia_designs
  • Casual Listener
  • 1854 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 1854 Views
  • 5 replies
  • 0 likes

Change email address

PlanStudent PremiumCountry GrecceDevice(iPhone 7)Operating System(iOS 11) My Question or Issue Hi, I have my spotify account connected with facebook but recently I changed my email address on facebook, so is there a way to change the email on spotify...

  • Visitor
  • Plan Student Premium Country  Grecce Device (iPhone 7) Operating System (iOS 11)   My Question or Issue  Hi, I have my spotify account connected with facebook but recently I ...
  • Billy-J
  • Spotify Star
  • 380 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 380 Views
  • 1 replies
  • 0 likes

Solved!! Account got hacked (?)

PlanPremiumCountry PhilippinesDeviceSamsung J7 PrimeOperating SystemAndroid Marshmallow My Question or Issue So as I was listening to some music as usual, a unfamilliar device suddenly "invaded" and changed the music to an unfamilliar song and it mad...

  • Casual Listener
  • Plan Premium Country  Philippines Device Samsung J7 Prime Operating System Android Marshmallow   My Question or Issue  So as I was listening to some music as usual, a unfamil...
  • Billy-J
  • Spotify Star
  • 1529 Views
  • 3 replies
  • 0 likes
  • Security
  • 1529 Views
  • 3 replies
  • 0 likes

Account hacked multiple times

PlanPremiumCountry FranceOperating SystemAndroid My Question or Issue Hello,I have a major problem with the security of my password of my Spotify account. Someone has hijacked my account 3 times during this month. Everytime I am being hacked, I am co...

  • Visitor
  •   Plan Premium Country  France Operating System Android   My Question or Issue  Hello, I have a major problem with the security of my password of my Spotify account. Som...
  • Billy-J
  • Spotify Star
  • 2037 Views
  • 7 replies
  • 2 likes
  • Account
  • 2037 Views
  • 7 replies
  • 2 likes

Facebook canceled, need to access account

Does anyone know how to log into your account if you deleted your facebook profile and used that to log into Spotify?

  • Newbie
  • Does anyone know how to log into your account if you deleted your facebook profile and used that to log into Spotify?
  • user-removed
  • Not applicable
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
  • 285 Views
  • 1 replies
  • 0 likes

Following list

When I check my following list it doesn’t show the entire list of people I’m following. There are some artists I know for sure that I am following (some examples being Arethra Franklin and The Cranberries) but they don’t show up on my following list....

  • Casual Listener
  • When I check my following list it doesn’t show the entire list of people I’m following. There are some artists I know for sure that I am following (some examples being Arethra Franklin and The Cranbe...
  • JerryRhymefeld
  • Casual Listener
  • 743 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 743 Views
  • 1 replies
  • 0 likes