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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080980 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080980 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 50026 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 50026 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146539 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146539 Views
  • 4840 replies
  • 118 likes

Solved!! HELP

I accidently put my country on US when I live in israel and I can't but the family plan now that spotify in availabile in israel... my free trial is ending today

  • Casual Listener
  • I accidently put my country on US when I live in israel and I can't but the family plan now that spotify in availabile in israel... my free trial is ending today
  • Hubo
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant connect to facebook

Hello, I had a previous FREE spotify account that i deleted but i was connected on facebook there , now i have a new PRIMIUM account and i cant connect my facebook to the new account, HELP?

  • Newbie
  • Hello, I had a previous FREE spotify account that i deleted but i was connected on facebook there , now i have a new PRIMIUM account and i cant connect my facebook to the new account, HELP?
  • ZullyB
  • Roadie
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging off automatically

Hi everyone I have premium account. Everytime I try to use my Spotify, it is getting logged off ( especially in subway etc.) And I get a notification many times that I cannot download any playlist of mine in 3 different devices ( however I logged off...

  • Newbie
  • Hi everyone   I have premium account. Everytime I try to use my Spotify, it is getting logged off ( especially in subway etc.) And I get a notification many times that I cannot download any pl...
  • ZullyB
  • Roadie
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution update payment details

Hi!I have been paying for spotify for a long time, I have now moved overseas (from australia to slovenia) and i had to cancel my old card. i want to enter my new card details and it doesnt let me. what do i do?

  • Newbie
  • Hi! I have been paying for spotify for a long time, I have now moved overseas (from australia to slovenia) and i had to cancel my old card. i want to enter my new card details and it doesnt let me. ...
  • ZullyB
  • Roadie
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 157 Views
  • 1 replies
  • 0 likes

Unable to Access account, trying to cancel subscription.

Hello, I have been unable to access my spotify account for some time now, and it will not let me reset my password via username or email or anything - I just never recive the email. At this point all I want to do is cancel the useless premium I have ...

  • Newbie
  • Hello,    I have been unable to access my spotify account for some time now, and it will not let me reset my password via username or email or anything - I just never recive the email.&nb...
  • user-removed
  • Not applicable
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
  • 245 Views
  • 1 replies
  • 0 likes

Help: impossible to unsubscribe Premium!

Hello, I have been trying for some hours now, to unsubscribe my Premium Account which I started the 5th of January. I'm not interested in being Premium anymore so I want to stop the new subscription payment. When I do the steps to unsubcribe, and aft...

  • Casual Listener
  • Hello,    I have been trying for some hours now, to unsubscribe my Premium Account which I started the 5th of January. I'm not interested in being Premium anymore so I want to stop the ne...
  • user-removed
  • Not applicable
  • 717 Views
  • 11 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 717 Views
  • 11 replies
  • 1 likes

can`t log in to my account

on monday spotify came to israel and i created a premium account.. today am trying to enter to the account and says Incorrect username or password.also i try to reset my password and i can`t says that my email account never sign in on spotify. what i...

  • Casual Listener
  • on monday spotify came to israel and i created a premium account..  today am trying to enter to the account and says Incorrect username or password. also i try to reset my password and ...
  • Shan4Garhad
  • Casual Listener
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
  • 141 Views
  • 1 replies
  • 0 likes

Same artist different distributors

Hey guys, I have used two different distributors and now I have two artist profile separated. Please this is the artist profile verified:https://open.spotify.com/artist/6YzYDI3VgVW9PDU5PQ8680?si=tS0X5sGnTBKk-9DHbrbRcg And this is the copy that has to...

  • Casual Listener
  • Hey guys,   I have used two different distributors and now I have two artist profile separated. Please this is the artist profile verified: https://open.spotify.com/artist/6YzYDI3VgVW9PDU5PQ8...
  • thecabas
  • Casual Listener
  • 691 Views
  • 3 replies
  • 1 likes
  • 691 Views
  • 3 replies
  • 1 likes

Solved!! Help..

How do I solve this??i how only 3 options in the bottom of the screen..

  • Newbie
  • How do I solve this?? i how only 3 options in the bottom of the screen..
  • Maxim
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 163 Views
  • 1 replies
  • 0 likes

Solved!! Profile Picture and Playlist Art

Ok, so I've heard mixed things about this topic, some people saying you need to be apart of the Rockstar program and others say otherwise. You see a friend of mine when she set up her account was able to do all this and I really doubt she made it to ...

  • Regular
  • Ok, so I've heard mixed things about this topic, some people saying you need to be apart of the Rockstar program and others say otherwise. You see a friend of mine when she set up her account was abl...
  • Maxim
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
  • 176 Views
  • 1 replies
  • 0 likes

I'm in Germany but don't want to listen to german music and podcasts

I'm currently living in Germany but I exclusively listen to podcasts and music in English. However, Spotify keeps recommending me german podcasts and german music which I'm REALLY not interested in. I'm curious if there's a possibility to change the ...

  • Newbie
  • I'm currently living in Germany but I exclusively listen to podcasts and music in English. However, Spotify keeps recommending me german podcasts and german music which I'm REALLY not interested in. ...
  • Maxim
  • Spotify Star
  • 339 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
  • 339 Views
  • 1 replies
  • 1 likes

Didnt cancel premium on time

first of all Im not satisfied with the service. For example I cannot get any help (is there a support team?), i didnt get any notification that my free month has finished and i was not going to prolong it as im not satisfied with the service. my payp...

  • Newbie
  • first of all Im not satisfied with the service.  For example I cannot get any help (is there a support team?),  i didnt get any notification that my free month has finished and i was not g...
  • Maxim
  • Spotify Star
  • 124 Views
  • 1 replies
  • 0 likes
  • Premium
  • 124 Views
  • 1 replies
  • 0 likes

Solved!! Changing country after using gift card from another country

Spotify recently available in my country (Israel)I used Philippines gift card to use spotify premium until now I want to change the country to Israel but it's grey and locked to Philippines.I added my israeli paypal account and it says now the when m...

  • Casual Listener
  • Spotify recently available in my country (Israel) I used Philippines gift card to use spotify premium until now   I want to change the country to Israel but it's grey and locked to Phili...
  • semregeliko
  • Casual Listener
  • 705 Views
  • 4 replies
  • 0 likes
  • Account
  • 705 Views
  • 4 replies
  • 0 likes

Solved!! Spotify thinks my credit card is from Iceland but its not.

As title suggest, Spotify just launched in my country (Israel) and i wanna get the premium.Been trying to get it but when i put my credit card a pop-up says that its from Iceland.Basically, my credit card is from Israel and not IcelandAnyway to fix t...

  • Visitor
  • As title suggest, Spotify just launched in my country (Israel) and i wanna get the premium. Been trying to get it but when i put my credit card a pop-up says that its from Iceland. Basically, my cr...
  • Maxim
  • Spotify Star
  • 696 Views
  • 8 replies
  • 0 likes
  • 696 Views
  • 8 replies
  • 0 likes

I WANT TO DELETE MY SPOTIFY FACEBOOK ACCOUNT.

Hello spotify, actually I have registered a new account with my facebook by wrong i didn't mean to do that, and I also have another account so I need some help to permanently delete this spotify account which registered by facebook to be able to conn...

  • Casual Listener
  • Hello spotify, actually I have registered a new account with my facebook by wrong i didn't mean to do that, and I also have another account so I need some help to permanently delete this spotify...
  • Justei
  • Casual Listener
  • 245 Views
  • 3 replies
  • 0 likes
  • Account
  • 245 Views
  • 3 replies
  • 0 likes

Superuser Contribution Number of songs in one of my playlists doesn't match up between my laptop and phone?

In one of my playlists on my laptop it says there are 1,594 songs in it, but on the same playlist on my phone it says there are 1,596 songs in it. I've tried logging in and out, deleting the app and reinstalling it, etc, but the playlist on my laptop...

  • Newbie
  • In one of my playlists on my laptop it says there are 1,594 songs in it, but on the same playlist on my phone it says there are 1,596 songs in it. I've tried logging in and out, deleting the app and ...
  • jessalyn_lee02
  • Casual Listener
  • 446 Views
  • 3 replies
  • 0 likes
  • Account
  • 446 Views
  • 3 replies
  • 0 likes

Cannot connect my Spotify account with facebook.

Anytime i click connect with facebook on the APP, desktop app or browser website it gives me the message "Sorry there has been a temporary error, please try again later." Can anyone on the spotify team look into this? Much appreciated. Thank you

  • Newbie
  • Anytime i click connect with facebook on the APP, desktop app or browser website it gives me the message " Sorry there has been a temporary error, please try again later." Can anyone on the spotify t...
  • doreiny
  • Newbie
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Randomly skipping songs and playing Zae Day

Copying from another post and adding on...."I have Spotify premium, and every once in a while, I will be playing one of my playlists, and the song will just skip to the next song. Other times, it will start playing a completely different playlist, on...

  • Casual Listener
  • Copying from another post and adding on.... "I have Spotify premium, and every once in a while, I will be playing one of my playlists, and the song will just skip to the next song. Other times, it w...
  • Melody
  • Community Manager
  • 2660 Views
  • 11 replies
  • 1 likes
  • 2660 Views
  • 11 replies
  • 1 likes

Solved!! Cant see my Facebook Friends on Spotify

Hi . I created my account on spotify using my facebook but when I try to view friends connected nothing appears. None of your friends are on Spotify. Any help ?

  • Casual Listener
  • Hi .   I created my account on spotify using my facebook but when I try to view friends connected nothing appears.   None of your friends are on Spotify.     Any  help...
  • Deeviant
  • Casual Listener
  • 90070 Views
  • 43 replies
  • 4 likes
  • Account
  • 90070 Views
  • 43 replies
  • 4 likes

Solved!! Can't change the credit card

Hi mates! I change the credit card and my subscription can't be renewed since that credit card is not working anymore. The problem is that I'm going to my profile and the system is not letting me change the card. Everytime I click on update, enter th...

  • Roadie
  • Hi mates!   I change the credit card and my subscription can't be renewed since that credit card is not working anymore. The problem is that I'm going to my profile and the system is not...
  • Loyalraiders
  • Newbie
  • 1440 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1440 Views
  • 3 replies
  • 0 likes