Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
2 weeks ago
171 Views
0 replies
5 likes
Security

171 Views
0 replies
5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
CeliMaga
Casual Listener
434053 Views
967 replies
108 likes
Account

434053 Views
967 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1192615 Views
119 replies
116 likes
Account

1192615 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
105968 Views
70 replies
11 likes
Account
Login
Premium

105968 Views
70 replies
11 likes

Everything disappeared

So here's the deal.I deleted the app from my phone accidentally (Samsung galaxy grand neo plus) and when I logged in again all my songs had disappeared.No playlists,no daily mixes,the library was empty.Please help I don't know what to do now.My email...

dxl2ts-_ro408
Newbie
So here's the deal. I deleted the app from my phone accidentally (Samsung galaxy grand neo plus) and when I logged in again all my songs had disappeared.No playlists,no daily mixes,the library was e...
2018-06-24 11:10:49 AM
2018-06-24 2:27:13 PM
jsannn
Community Legend
302 Views
1 replies
0 likes

302 Views
1 replies
0 likes

Solved!! can't log in

PlanFreeCountry BelgiumDeviceDesktopOperating SystemWindows 10 My Question or Issue I started my pc and noticed i wasnt loggen in any more, when i tried to log in it said blocked by firewall, which is not the case. i screenshotted the error message b...

guest63
Casual Listener
Plan Free Country Belgium Device Desktop Operating System Windows 10 My Question or Issue I started my pc and noticed i wasnt loggen in any more, when i tried to log in i...
2018-06-23 10:32:35 PM
2018-06-24 1:50:43 PM
guest63
Casual Listener
557 Views
2 replies
0 likes
Account
Login

557 Views
2 replies
0 likes

Someone else is using my account

PlanPremiumCountry UKDevice(iPhone 5s, iPad, Mac)Operating System(iOS 10 My Question or Issue I just opened the Spotify iPad on my iPad and it told me that someone was already listening on my account using a Firefox web browser. I thought this was od...

Eleanorwatson16
Casual Listener
Plan Premium Country UK Device (iPhone 5s, iPad, Mac) Operating System (iOS 10 My Question or Issue I just opened the Spotify iPad on my iPad and it told me that someone ...
2018-06-22 6:37:05 PM
2018-06-24 11:24:00 AM
AlexMaster
Music Fan
983 Views
2 replies
0 likes
Account
Security

983 Views
2 replies
0 likes

Premium Family Account but only one user can play at a time

Plan - PREMIUM FamilyCountry - Canada My Question or Issue I just recently upgraded to the Premium account so that my wife and I can both have our own lists etc. Additionally, will be adding my daughter. However, it seems that, despite our having ind...

Screen Shot 2018-06-22 at 3.18.13 PM.png

6_ic-b5v6szl9
Casual Listener
Plan - PREMIUM Family Country - Canada My Question or Issue I just recently upgraded to the Premium account so that my wife and I can both have our own lists etc. Add...
2018-06-22 12:21:23 AM
2018-06-24 11:19:55 AM
AlexMaster
Music Fan
13306 Views
6 replies
4 likes
Account
Other
Premium
Subscription

13306 Views
6 replies
4 likes

My acount name is a bunch of random letters/numbers

PlanPremiumCountry USADEVICEiPhone XOperating SystemiOS 11.3 My Question or Issue My accounts name isnt the name i chose but a random sequence of numbers/letters

ta0fbtid-l_kk
Newbie
Plan Premium Country USA DEVICE iPhone X Operating System iOS 11.3 My Question or Issue My accounts name isnt the name i chose but a random sequence of numbers/lett...
2018-06-24 5:10:37 AM
2018-06-24 8:29:09 AM
Maxim
Spotify Star
517 Views
1 replies
0 likes

517 Views
1 replies
0 likes

Superuser Contribution Background Videos when you play a song dont appear

Plan: PremiumCountry: GermanyDevice: iPhone XOperating System: iOS 11.4My Question or Issue: So you maybe know the Background Videos when you play a song like for example Narcos by Migos. They never appear on my account. If i log on to another accoun...

KryLiX1
Regular
Plan: Premium Country: Germany Device: iPhone X Operating System: iOS 11.4 My Question or Issue: So you maybe know the Background Videos when you play a song like for exa...
2018-06-19 2:29:56 PM
2018-06-24 3:40:54 AM
KryLiX1
Regular
18295 Views
8 replies
0 likes
Account

18295 Views
8 replies
0 likes

Superuser Contribution Öğrenci indirimi ödeme sorunu

Öğrenci indiriminden yararlanmak istedim fakat sadece üniversite içinmiş rastgele bir ünüversite yazdım kabul edince parayı çekmiş premiumda gelmedi onaylanmak gerekiyomuş paramı iade etmenizi istiyorum

6-1lqo_fz9l8i
Newbie
Öğrenci indiriminden yararlanmak istedim fakat sadece üniversite içinmiş rastgele bir ünüversite yazdım kabul edince parayı çekmiş premiumda gelmedi onaylanmak gerekiyomuş paramı iade etmenizi istiyo...
2018-06-22 1:53:27 AM
2018-06-24 1:13:23 AM
Alfredo
Roadie
301 Views
1 replies
0 likes
Premium

301 Views
1 replies
0 likes

Solved!! Friend Feed (Radio Start)

PlanPremiumCountry Canada Operating System(Windows 10)My Question or Issue I have a playlist that I listen to a lot and have downloaded all the songs from it for offline purposes, but when I'm online, I would prefer to listen to other songs as well t...

bakermaxim877
Newbie
Plan Premium Country Canada Operating System (Windows 10) My Question or Issue I have a playlist that I listen to a lot and have downloaded all the songs from it for offlin...
2018-06-23 5:02:01 PM
2018-06-23 9:12:10 PM
Loxer
Community Legend
815 Views
1 replies
1 likes

815 Views
1 replies
1 likes

My Account is Hack

PlanPremiumCountryTaiwan My Question or IssueI am new in Premium just TWO DAYs but now Someone hack my Account and Change my Email Address,I wrote my Question to account-details-changed@spotify.coma lot of hours past, but no ONE reply me. Can some on...

user-removed
Visitor
Plan Premium Country Taiwan My Question or Issue I am new in Premium just TWO DAYs but now Someone hack my Account and Change my Email Address, I wrote my Question to&nbsp...
2018-06-23 7:21:30 PM
2018-06-23 7:32:38 PM
Maxim
Spotify Star
303 Views
1 replies
0 likes

303 Views
1 replies
0 likes

Solved!! I can't connect Spotify with Facebook

PlanFreeCountry PolandDevicePC, Xiaomi Redmi Note 4Operating SystemWindows 10, MIUI 8 My Question or IssueWhen I try to connect with Facebook in Windows 10 app, nothing happens. In case of phone, I get communicate that this facebook account is alread...

Executed419
Casual Listener
Plan Free Country Poland Device PC, Xiaomi Redmi Note 4 Operating System Windows 10, MIUI 8 My Question or Issue When I try to connect with Facebook in Windows 10 app, nothing ...
2018-06-23 1:02:35 PM
2018-06-23 7:03:23 PM
Executed419
Casual Listener
593 Views
2 replies
0 likes
Account

593 Views
2 replies
0 likes

premium account not showing premium on desktop

Hi, I am using Spotify on my IPhone and have a premium subscription which I pay £9.99 a month for.I have tried to log in on my desktop but this doesn't show any premium facilities at all and instead asking me to upgrade to premium.I would like to dow...

4px62-y_83cvc
Newbie
Hi, I am using Spotify on my IPhone and have a premium subscription which I pay £9.99 a month for. I have tried to log in on my desktop but this doesn't show any premium facilities at...
2018-06-23 11:28:21 AM
2018-06-23 6:08:29 PM
HaydenTheHelper
Music Fan
355 Views
1 replies
0 likes

355 Views
1 replies
0 likes

New phone and playlists will not appear!

None of the below information is required. However, the more you provide the easier it will be for I have a paid account. i had an lg phone. now i have a Samsung Note 5. I loaded the app on the Samsung. Logged in. And discovered that my playlist were...

user-removed
Visitor
None of the below information is required. However, the more you provide the easier it will be for I have a paid account. i had an lg phone. now i have a Samsung Note 5. I loaded t...
2018-06-23 1:53:14 PM
2018-06-23 5:54:49 PM
HaydenTheHelper
Music Fan
295 Views
1 replies
0 likes
Other
Subscription

295 Views
1 replies
0 likes

Superuser Contribution Friend List is gone, just find friends with facebook ?

PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or Issue hey folks, i really wonder why nobody got this problem yet. i had my spotify friend list in the right sidebar for years without i was ever connected to facebook (i dont even hav...

wicked90
Newbie
Plan Premium Country Germany Operating System Windows 10 My Question or Issue hey folks, i really wonder why nobody got this problem yet. i had my spotify friend list ...
2018-06-21 5:44:29 PM
2018-06-23 2:38:42 PM
SergioDavid
Roadie
796 Views
2 replies
0 likes

796 Views
2 replies
0 likes

Superuser Contribution Connexion

PlanPremiumCountry FranceDeviceSamsung Galaxy S8Operating SystemAndroid My Question or Issue Bonjour, J'ai changé de portable récemment, et voulant me connecter à mon compte Spotify Premium, impossible de retrouver mon mot de passe. Je passe donc par...

user-removed
Visitor
Plan Premium Country France Device Samsung Galaxy S8 Operating System Android My Question or Issue Bonjour, J'ai changé de portable récemment, et voulant me co...
2018-06-21 7:43:19 PM
2018-06-23 2:34:26 PM
SergioDavid
Roadie
274 Views
1 replies
0 likes

274 Views
1 replies
0 likes

Superuser Contribution Imposible cancelar el cargo recurrente a mi tarjeta de crédito

Buenas tardes. Llevo AÑOS tratando de cancelar un cargo de Spotify a mi tarjeta de crédito sin éxito. Ya chequé mi cuenta y yo tengo Spotify Free pero mensualmente me sigue llegando un cargo de $250.00 pesos. Ya fui al banco a cancelarlo y no me perm...

8p2l1g_bg-shh
Newbie
Buenas tardes. Llevo AÑOS tratando de cancelar un cargo de Spotify a mi tarjeta de crédito sin éxito. Ya chequé mi cuenta y yo tengo Spotify Free pero mensualmente me sigue llegando un cargo de $250....
2018-06-21 7:59:28 PM
2018-06-23 2:23:00 PM
SergioDavid
Roadie
644 Views
1 replies
0 likes
Subscription

644 Views
1 replies
0 likes

Superuser Contribution Utdate to premium.

Hi,we ned som hjelp. User in NorwayWe have update abonnement to premium. But our son came in but he get the premium image down in right down corner. He has ben invitert to premium family baby Halvor Andre Kvarme (His father)it seems that he issent on...

l7-ykee00_ct
Newbie
Hi, we ned som hjelp. User in Norway We have update abonnement to premium. But our son came in but he get the premium image down in right down corner. He has ben invitert to premium family baby Hal...
2018-06-21 11:06:14 PM
2018-06-23 2:08:54 PM
SergioDavid
Roadie
481 Views
1 replies
0 likes

481 Views
1 replies
0 likes

Superuser Contribution Forgot login and email address

Good Morning, im hoping someone can help me ASAP.for the life of me i can't remember my email or password to login. i have bought a new phone and want to add spotify to it but i can't. i currently am paying for a family sharing account. kind regards

user-removed
Visitor
Good Morning, im hoping someone can help me ASAP. for the life of me i can't remember my email or password to login. i have bought a new phone and want to add spotify to it but i c...
2018-06-17 1:31:47 AM
2018-06-23 1:15:27 PM
Koyubi
Music Fan
847 Views
2 replies
0 likes

847 Views
2 replies
0 likes

Help recovering account

Hi I used to have a spotify account (alexandermalskaer) but I forgot the password, and the account is tied up to an email adress which I no longer have access to. Thus, I cannot reset my password or anything like it, so how do I reaccess my account? ...

-z7j7gzqv5_gf
Newbie
Hi I used to have a spotify account (alexandermalskaer) but I forgot the password, and the account is tied up to an email adress which I no longer have access to. Thus, I ...
2018-06-20 6:34:10 PM
2018-06-23 1:10:49 PM
Koyubi
Music Fan
825 Views
2 replies
0 likes

825 Views
2 replies
0 likes

Solved!! Forgot the 'm' in " .com " in my emailadress, and cant reset password

PlanPremiumCountry NorwayMy Question or IssueFirst time i signed up i signed in with facebook and later i added my email adress. The problem is that I forgot the last letter in my email-adress...Now its;******il.coSupposed to be;******il.comAnd since...

danielsiqveland
Newbie
Plan Premium Country Norway My Question or Issue First time i signed up i signed in with facebook and later i added my email adress. The problem is that I forgot the last letter in my em...
2018-06-22 3:37:21 PM
2018-06-23 1:08:15 PM
Koyubi
Music Fan
877 Views
1 replies
0 likes

877 Views
1 replies
0 likes

Password retrvial from an email is not in use

APlanFree/PremiumCountry Mac Operating SystemIos10 My Question or Issue I can’t log into my premium account. I seem to have lost my password and the email account attached is no longer in use...any ideas ?

user-removed
Visitor
APlan Free/Premium Country Mac Operating System Ios10 My Question or Issue I can’t log into my premium account. I seem to have lost my password and the email accou...
2018-06-22 8:54:21 PM
2018-06-23 12:58:15 PM
Koyubi
Music Fan
318 Views
1 replies
0 likes

318 Views
1 replies
0 likes

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