Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83237 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104189 Views
10 replies
3 likes
Free PlanFree/PremiumCountry i phone 7 Question or Issue I am a Starbucks partner and everytime I try to log in to my premium it says something went wrong and to try again later. How do I fix this ?
Free Plan Free/Premium Country i phone 7 Question or Issue I am a Starbucks partner and everytime I try to log in to my premium it says something went wrong and to try again ...
Spotify Star
653 Views
3 replies
0 likes
PlanFree/PremiumCountry My Question or Issue Hi, i have two accounts on my email and want to close one of them because the one that i dont use is blockning the one i use. I was logged in with account 1 on the app and suddenly it had changed to accoun...
Plan Free/Premium Country My Question or Issue Hi, i have two accounts on my email and want to close one of them because the one that i dont use is blockning the one i use. I was l...
Community Legend
726 Views
1 replies
0 likes
PlanPremiumCountryAustralia DeviceiPhone SEOperating SystemWindows 10 Hi,I have an issue where I have two accounts. One I made using login through facebook which has premium.(1)The other I made before making the facebook spotify account (2).I was try...
Plan Premium Country Australia Device iPhone SE Operating System Windows 10 Hi, I have an issue where I have two accounts. One I made using login through facebook which has...
Community Legend
736 Views
1 replies
1 likes
PlanPremiumCountry PhilippinesDevice(iPhone8Operating SystemiOS 11 My Question or Issue I’ve accidentally deleted spotify mobile app, and got it re-installed from the App Store. But I can’t log in using my user name or email with my password, which i...
Plan Premium Country Philippines Device (iPhone8 Operating System iOS 11 My Question or Issue I’ve accidentally deleted spotify mobile app, and got it re-installe...
Spotify Star
446 Views
1 replies
0 likes
Topic description
Topic description
Spotify Star
14838 Views
1 replies
0 likes
Family PlanPremiumUSA DeviceiPhone 7; Macbook Pro early 2011Operating SystemiOS 11.4.1; Version 10.13.6 Hi, I'm a high school student and I'm part of a family plan. I was wondering whether the Hulu deal that comes with being a college student can be ...
Family Plan Premium USA Device iPhone 7; Macbook Pro early 2011 Operating System iOS 11.4.1; Version 10.13.6 Hi, I'm a high school student and I'm part of a family plan. I...
Community Legend
376 Views
1 replies
0 likes
PlanFree/PremiumCountryWorldwideDeviceAllOperating SystemAll My Question or IssueI'd wish to get more edit functionality on my profile page.My main question is how difficult it is to add an edit function for the profile name. I don't mean the auto-ge...
Plan Free/Premium Country Worldwide Device All Operating System All My Question or Issue I'd wish to get more edit functionality on my profile page. My main question is how difficul...
Spotify Star
849 Views
1 replies
1 likes
PlanFree/PremiumCountry FRANCE DeviceiPhone 6, iPad 2Operating SystemiOS 10 My Question or Issue Bonjour,PayPal m’informe que j’ai un paiement en instance de 9,99€ au prof de Spotify et je n’ai aucune nouvelle de personne ! Que dois-je faire ? Je me ...
Plan Free/Premium Country FRANCE Device iPhone 6, iPad 2 Operating System iOS 10 My Question or Issue Bonjour, PayPal m’informe que j’ai un paiement en instance de...
Spotify Legend
1731 Views
4 replies
0 likes
hello I have been trying to verify my account for some time now on Spotify but I can not find it as there are multiple names which has now lead to my single song (S5-the life) to be put on someone’s elses Account. Is there a way for me to find my acc...
hello I have been trying to verify my account for some time now on Spotify but I can not find it as there are multiple names which has now lead to my single song (S5-the life) to be put on som...
Spotify Legend
451 Views
1 replies
0 likes
PlanPremiumCountry USADeviceToshiba Satellite/Google ChromeOperating SystemWindows 10 I'm trying to stream on rabb.it with Spotify. They only use browser based, so they sent me to the web player. Every time I put my credentials in (which are correct,...
Plan Premium Country USA Device Toshiba Satellite/Google Chrome Operating System Windows 10 I'm trying to stream on rabb.it with Spotify. They only use browser based, so t...
Spotify Legend
2315 Views
1 replies
0 likes
PLAN - Premium Family Subscription Hi, Having major issues trying to get the family onto the premium family subscription. Our home and account is in Denmark but we are currently living in New Zealand. We want to have the family subscription (paying f...
PLAN - Premium Family Subscription Hi, Having major issues trying to get the family onto the premium family subscription. Our home and account is in Denmark but we are current...
Spotify Legend
656 Views
1 replies
0 likes
De un día a otro han desaparecido mis listas sin realizar ningún cambio. He probado a iniciar sesión de todas las maneras posibles correo, usuario y Facebook y nada no aparecen. Que ha ocurrido? De que manera pueden resurgir??
De un día a otro han desaparecido mis listas sin realizar ningún cambio. He probado a iniciar sesión de todas las maneras posibles correo, usuario y Facebook y nada no aparecen. Que ha ocurrido? De q...
Spotify Legend
834 Views
2 replies
0 likes
PlanFreeCountry BrazilDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do i see my profile on the last update?
Plan Free Country Brazil Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How do i see my profile on the last update?
Spotify Legend
14869 Views
5 replies
0 likes
Hallo zusammen ich habe aktuell keinen Zugriff mehr auf die Einstellungen meines Spotify Kontos.Ich weiß weder die E-Mail Adresse, noch den Benutzernamen des Kontos und ich habe mich auch nicht über Facebook verbunden. Ich habe bereits versucht das P...
Hallo zusammen ich habe aktuell keinen Zugriff mehr auf die Einstellungen meines Spotify Kontos. Ich weiß weder die E-Mail Adresse, noch den Benutzernamen des Kontos und ich...
Newbie
1158 Views
1 replies
0 likes
Is there still no way to do this? On my iphone 5 that i use for a second alarm clock, its fine, no videos. On my iphone 6, every popular playlist has videos in the list. How do i download and use the Spotify version that didnt recognize what kind if ...
Is there still no way to do this? On my iphone 5 that i use for a second alarm clock, its fine, no videos. On my iphone 6, every popular playlist has videos in the list. How do i do...
Spotify Legend
3177 Views
1 replies
7 likes
PlanPremiumCountry Belgium DeviceAcer Chromebook 13 Operating SystemAndroid My Question or IssueI have a Premium account and my Spotify account and my Facebook account are linked. But I can't find or follow any friends. When I checked the FAQ on this...
Plan Premium Country Belgium Device Acer Chromebook 13 Operating System Android My Question or Issue I have a Premium account and my Spotify account and my Fac...
Spotify Legend
849 Views
1 replies
0 likes
PlanFreeROmaniaCountry DeviceNokiaOperating System My Question or Issue Hello!I don't know why but my spotify application is in german and i don't know why. it also happened with another application but the others are ok.
Plan Free ROmaniaCountry Device Nokia Operating System My Question or Issue Hello! I don't know why but my spotify application is in german and i don't know why. it also...
Spotify Star
1004 Views
4 replies
0 likes
Despite having separate accounts within a premium family plan, why do my husband and I kick each other off while we are using apps on our iPhones in separate locations with our names appearing at the top of the screen? Also, his recently played music...
Despite having separate accounts within a premium family plan, why do my husband and I kick each other off while we are using apps on our iPhones in separate locations with our names appearing at the...
Casual Listener
1202 Views
2 replies
0 likes
Hi. When I originally signed up for Spotify, I used my Facebook account, which I have since deleted (I now sign in with my email address.) However, I've noticed that I seem to be following (on Spotify) all the people I used to be friends with on Face...
Hi. When I originally signed up for Spotify, I used my Facebook account, which I have since deleted (I now sign in with my email address.) However, I've noticed that I seem to be following (on Spotif...
Community Legend
15722 Views
3 replies
1 likes
Hi everyone,I've been searching through the hundreds of topics and found a few with a similar problem but no solution to it. Not in any of them. I want to publish a really cool playlist that I've made, but it shows "created by" my full given name (Fi...
Hi everyone, I've been searching through the hundreds of topics and found a few with a similar problem but no solution to it. Not in any of them. I want to publish a really cool playlist ...
Spotify Legend
4168 Views
3 replies
0 likes
