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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1418 Views
  • 0 replies
  • 7 likes
  • Security
  • 1418 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 444898 Views
  • 970 replies
  • 108 likes
  • Account
  • 444898 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198578 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198578 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108012 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108012 Views
  • 70 replies
  • 11 likes

Unable to log in

I got logged out and it's not letting me back in (message is "we are cuttely unavailable, please try again later") and accuses me of being offline when I'm clearly not (am posting from same device)PlanPremiumCountry JapanDeviceMotorolaOperating Syste...

  • Casual Listener
  • I got logged out and it's not letting me back in (message is "we are cuttely unavailable, please try again later") and accuses me of being offline when I'm clearly not (am posting from same device) ...
  • qw_x9ea-jbevr
  • Casual Listener
  • 415 Views
  • 2 replies
  • 0 likes
  • 415 Views
  • 2 replies
  • 0 likes

Cannot connect Facebook to Spotify

using Windows 7. Cannot connect FB to Spotify. Blue button CONNECT TO FACEBOOK does nothing. Spotify is shown on FB as 'an active app.' I could still see all FB friends on the right nav, too. So I unfollowed there, it gives me a "follow friends on FB...

  • Regular
  •   using Windows 7.  Cannot connect FB to Spotify. Blue button CONNECT TO FACEBOOK does nothing. Spotify is shown on FB as 'an active app.'  I could still see all FB friends on the rig...
  • skittlezmb
  • Casual Listener
  • 696 Views
  • 3 replies
  • 0 likes
  • Free
  • 696 Views
  • 3 replies
  • 0 likes

Superuser Contribution My phone lost my most recent 100+ songs saved, but it's all still saved on my PS4.

PlanPremiumCountry United StatesDeviceMotorola Droid Turbo 2Operating System? My Question or IssueAs I stated before, my MOST recent library of my account is saved on my PS4. When I tried to pull up the Spotify app on my phone today, it asked me to l...

  • Casual Listener
  • Plan Premium Country  United States Device Motorola Droid Turbo 2 Operating System ?   My Question or Issue As I stated before, my MOST recent library of my account is saved on my...
  • Alfredo
  • Roadie
  • 836 Views
  • 3 replies
  • 0 likes
  • 836 Views
  • 3 replies
  • 0 likes

Huge Facebook login problem for a spotify premium member

PlanFree/Premium: premium in my other accountCountry: canada windows and ios 10 My Question or Issue i cant login to my spotify with facebook because i get error 1003 or error 2000 for some reasons. I just got randomly disconnected in all my devices ...

  • Casual Listener
  • Plan Free/Premium: premium in my other account Country: canada     windows  and ios 10  My Question or Issue   i cant login to my spotify with facebook because i get ...
  • Loxer
  • Community Legend
  • 558 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 558 Views
  • 2 replies
  • 0 likes

Dirección de email de contacto Spotify

Hola,Estoy buscando una dirección de email para contactar a alguién del equipo de Spotify que me pueda ayudar con un problema de pago que supuestamente tengo. Me llegó un email para confirmar mis datos de pago porque no se había realizado mi pago, pe...

  • Casual Listener
  • Hola, Estoy buscando una dirección de email para contactar a alguién del equipo de Spotify que me pueda ayudar con un problema de pago que supuestamente tengo. Me llegó un email para confirmar mis d...
  • osornios
  • Spotify Star
  • 5841 Views
  • 1 replies
  • 1 likes
  • 5841 Views
  • 1 replies
  • 1 likes

Suggestion of improvement of Spotify family account issue

Hi there,I have a issue with my family account, i have been seeking help through your Spotify facebook customer service, they are polite but so far it doesnt solve my problem and i would like to share the issue and throwing out suggestion. At the ver...

  • Newbie
  • Hi there, I have a issue with my family account, i have been seeking help through your Spotify facebook customer service, they are polite but so far it doesnt solve my problem and i would like to sh...
  • osornios
  • Spotify Star
  • 492 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 492 Views
  • 1 replies
  • 0 likes

Familie doesn't work anymore

I have a familiy supscription in Germany and until 3 month ago it worked for me and my boys.3 month ago, they got email to verify living at same address.They replied but were kicked out.I've re-send invite and accepting it they got decline: not allow...

  • Newbie
  • I have a familiy supscription in Germany and until 3 month ago it worked for me and my boys. 3 month ago, they got email to verify living at same address. They replied but were kicked out. I've re...
  • osornios
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • Account
  • 331 Views
  • 1 replies
  • 0 likes

Solved!! se duplico el cargo a mi tarjeta de debito

Tengo 2 problemas 1. Ayer tenia que pagar el servicio familiar premium de spotify me gano el pago automatico y me corto lo premium, minutos despues puse la otra tarjeta que si tenia saldo y se hizo 2 veces el cargo.Como le hago para que se me regrese...

  • Newbie
  • Tengo 2 problemas   1. Ayer tenia que pagar el servicio familiar premium de spotify me gano el pago automatico y me corto lo premium, minutos despues puse la otra tarjeta que si tenia saldo y ...
  • osornios
  • Spotify Star
  • 706 Views
  • 1 replies
  • 0 likes
  • Premium
  • 706 Views
  • 1 replies
  • 0 likes

Hidden Songs

PlanFree Device(iPhone 6S+, Macbook Air) Operating SystemmacOS High Sierra My Question or IssueI have 7 songs in Hidden Songs. A few I would like to reinstate to my Playlist (Sympathy For The **bleep**, Gold Dust Woman - Warren Haynes) and several I ...

  • Casual Listener
  • Plan Free   Device (iPhone 6S+, Macbook Air)   Operating System macOS High Sierra   My Question or Issue I have 7 songs in Hidden Songs. A few I would like to reinstate to my...
  • BenSmithBros
  • Music Fan
  • 11504 Views
  • 5 replies
  • 2 likes
  • Free
  • 11504 Views
  • 5 replies
  • 2 likes

Solved!! Paymed Failed? Unable to Get Premium.

Dear spotify. i have cancelled my premium the 25/6 2018 , a couple of days after u guys charged me 99 danish krones. Now i can see that there is reseserved 99krones to spotify the 1/8. I hope its a joke because i cancelled the 25/6.

  • Regular
  •   Dear spotify. i have cancelled my premium the 25/6 2018 , a couple of days after u guys charged me 99 danish krones. Now i can see that there is reseserved 99krones to spotify the 1/8. I hope...
  • Simonwiwak
  • Regular
  • 1165 Views
  • 5 replies
  • 0 likes
  • Free
  • 1165 Views
  • 5 replies
  • 0 likes

Superuser Contribution Repeated logout, deleted downloads, duplicate offline devices

PlanPremiumCountryUKDeviceiPhone SEOperating SystemiOS ? My Question or Issue2 months ago I moved to another phone provider and received a new iPhone SE (my phone number was ported). I recovered the apps I had previously installed from a backup (this...

  • Regular
  • Plan Premium Country UK Device iPhone SE Operating System iOS ?   My Question or Issue 2 months ago I moved to another phone provider and received a new iPhone SE (my phone number was ...
  • taylorkj
  • Regular
  • 2561 Views
  • 16 replies
  • 1 likes
  • Account
  • 2561 Views
  • 16 replies
  • 1 likes

delete a account, which I dont have access more.

Hey. I just bought a new phone, so I had to download Spotify agian. But when I tried to log in it was not the account i normally use. I have a premium account, so I pay for it every month. I cant get any access to it, but they want me to pay for it. ...

  • Visitor
  •     Hey.   I just bought a new phone, so I had to download Spotify agian.  But when I tried to log in it was not the account i normally use. I have a premium account, so I pay...
  • BenSmithBros
  • Music Fan
  • 462 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 462 Views
  • 2 replies
  • 0 likes

Lost all followers and followings

PlanPremiumCountryTurkey DeviceiPhone 7Operating SystemiOS 10 My Question or Issue I suddenly lost all my followers and followings on Spotify. I can still see the people I follow on the "friend activity" side but it appears as if I have 0 followers a...

  • Newbie
  •   Plan Premium Country Turkey   Device iPhone 7 Operating System iOS 10   My Question or Issue   I suddenly lost all my followers and followings on Spotify. I can sti...
  • BenSmithBros
  • Music Fan
  • 718 Views
  • 2 replies
  • 1 likes
  • Account
  • 718 Views
  • 2 replies
  • 1 likes

aktualisierung

Wenn ich auf meinem Iphone songs in meine Bibliothek hinzufüge mit dem + , dauerd es eine halbe ewigkeit meist 2 wochen das die songs auch auf meinem PC aufscheinen. Neu einloggen , online offline sowieso verbindung des Iphone´s mit mit PC bringt nix...

  • Casual Listener
  • Wenn ich auf meinem Iphone songs in meine Bibliothek hinzufüge mit dem + , dauerd es eine halbe ewigkeit meist 2 wochen das die songs auch auf meinem PC aufscheinen. Neu einloggen , online offline so...
  • BenSmithBros
  • Music Fan
  • 367 Views
  • 1 replies
  • 0 likes
  • Other
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Already had an account via Facebook that i did not create

PlanFreeCountry HungaryOperating SystemWindows 10 My Question or Issue I joined Spotify some weeks ago. Now I tried to connect my account to Facebook, but I couldn't. I just randomly pressed to log in, then I actually logged into an account with my n...

  • Visitor
  • Plan Free Country  Hungary Operating System Windows 10   My Question or Issue  I joined Spotify some weeks ago. Now I tried to connect my account to Facebook, but I couldn't. I...
  • SergioDavid
  • Roadie
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Automatical pauses when listening

PlanFree/PremiumCountry DenmarkDeviceSamsung Galaxy S8Operating System Android Oreo My Question or Issue When I am listening to any type of music (playlist or whatever) it pauses automatically and says "my account is being used somewhere else". Meanw...

  • Newbie
  • Plan Free/Premium Country  Denmark Device Samsung Galaxy S8 Operating System  Android Oreo   My Question or Issue  When I am listening to any type of music (playlis...
  • RedSoxLife96
  • Casual Listener
  • 397 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 397 Views
  • 1 replies
  • 0 likes

Problem with research profile

Hi guys, I cannot see anymore my profile when I try to research and I have the same problem for the other profiles.I need your help, please.

  • Regular
  • Hi guys, I cannot see anymore my profile when I try to research and I have the same problem for the other profiles. I need your help, please.  
  • asmarco1984
  • Regular
  • 462 Views
  • 4 replies
  • 0 likes
  • Account
  • 462 Views
  • 4 replies
  • 0 likes

I changed my Facebook email but it didn't change on Spotify.

PlanPremiumCountry PolandDevice(PC, Lenovo P2 )Operating System(Windows 10, Android 7.0) My Question or Issue I changed my facebook email because I lost mail attached to that account and now, I messaged Spotify Customer Service and I just saw that my...

  • Newbie
  •   Plan Premium Country  Poland Device (PC, Lenovo P2 ) Operating System (Windows 10, Android 7.0)   My Question or Issue  I changed my facebook email because I lost mai...
  • Noah
  • Spotify Star
  • 580 Views
  • 1 replies
  • 0 likes
  • Account
  • 580 Views
  • 1 replies
  • 0 likes

Solved!! Someone on the other side of the world is accessing my premium account help please!

PlanPremiumCountry New ZealandDeviceIPhone 6s plusOperating System(iOS 10, Android Oreo, Windows 10,etc.)Someone in Turkey somehow has access to my premium account. My playlists, songs etc keep getting added to with their music. I’ve unlinked it from...

  • Casual Listener
  • Plan Premium Country  New Zealand Device IPhone 6s plus Operating System (iOS 10, Android Oreo, Windows 10,etc.) Someone in Turkey somehow has access to my premium account. My playl...
  • Amber26
  • Casual Listener
  • 995 Views
  • 3 replies
  • 0 likes
  • Premium
  • 995 Views
  • 3 replies
  • 0 likes

Drake email (ham), Why?

No idea why Spotify thinks I want to receive Drake emails. Can't figure out how to opt-out. Next step is deletion of this and my paid account also... not going to patronize a company that thinks it's ok to send me ham. Also seriously, you censor ham ...

  • Newbie
  •     No idea why Spotify thinks I want to receive Drake emails. Can't figure out how to opt-out. Next step is deletion of this and my paid account also... not going to patronize a com...
  • teo13g
  • Roadie
  • 392 Views
  • 1 replies
  • 0 likes
  • Account
  • 392 Views
  • 1 replies
  • 0 likes