Premium paused

[Tony3]

Ok my premium account has been paused, tried asking for help here + contacted support who just redirected me here + send me an email to upgrade to premium! I have receipts from iTunes to confirm I've paid.
Really annoyed I've wasted half my day trying to use something I've already paid for and not been able to use for over a week without listening to adds or play offline so using my data allowance.
I ain't wasting anymore time so I either have the service I paid for or I cancel my subscription and contact iTunes to have my money returned

[bernhardsiwek]

Well I do have the same issue but just started to contact the support for help.

[naynaythan]

anybody else have this problem???? someone help meh

[Cee0920]

I already paid my account for a month but my premium acc is still paused. I'm waiting for the response of customer service. Can I get my money back? Please help.

[user-removed]

I have the same problem and don't know how to proceed.

[leonardo_sans]

Estou com esse problema também, e nao há nenhum telefone ou email para entrar em contato, estou decepcionado!

[ttrimble303]

I uninstalled the app and reinstalled 5 minutes later and it works now. Some kind of weird glich.

[Amie4]

I have upated my payment data for the second time and my Premium account works now. Thanks.