Help Wizard

Step 1


Premium problems!!!!

Premium problems!!!!

I'm trying to pay for my premium, I've been doing it for a while already and everything was fine,since yesterday it says that my card "having a bad day" , I tried other cards too and nothing!!! And yes,I tried to pay from other browser,I checked my bank!

1 Reply

Hey @Assemsterne, welcome to the Community!


We'd recommend making sure that you card meets these requirements and try again using a different web browser, an incognito window, and deleting cache/cookies. If the issue still exists, just get in touch with them us this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.


We'll be happy to help you sort this out.

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