Problem changing my email adress

[Erland23cm]

Hi there.

I accidently tryed to log on with my new email adress and ended up on Spotify Free (without premium). And now when Im logged in with my ordinary username and want to change my old email to my new one it says that "this mailadress is already in use". But it isn`t. It says only so because that now is there an profile with my mailadress that waits to be a premium member. How to get rid of that "account" that not really exist so I can change my real accounts mail adress???

Best regards from Jimmy

[ErikG]

Hi.

You can try to close the new account here:
https://support.spotify.com/account_payment_help/account_settings/close-account/

If the email is still in use follow the steps mentioned in the middle in this article:
https://support.spotify.com/account_payment_help/account_settings/i-want-to-use-spotify-without-face...