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Problem satrting my account

Problem satrting my account

when i tried to star my account, it says "your country does not matches the country stablished in your profile, update your account or update to premium" when i tried to update the country on my account, it says "we sorry, this email is already registered". I tried a lot of times but i cant get chile ( i´m in chile and my account says mexico). guys if you couls help me it would be great. thanks

Reply
1 Reply

Hi @Zeuz64 and welcome to the Spotify Community!

 

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

 

Let us know how it goes and if you have any other questions.

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