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Problem with Family Subscription

Problem with Family Subscription

Hi guys,

i upgraded Spotify for 2 persons, but when i add the email adress to invite the person, he does not get the invitation email from spotify. i also tried this with another email adress of mine. also i didnt got an invitiation email from spoitfy. can someone help me?
thank you!

Reply
1 Reply

Hi @Andy_D! I poked around, and it seems that for your best bet I would recommend getting in touch with support. This can be done by either reaching out to @SpotifyCares on twitter; messaging support on Facebook; or through this contact form. If it's been more than 48 hours without a response, reply to the e-mail you received confirming they got your message (if you used the contact form), or, if you messaged them through Twitter or Facebook, shoot them another message there.

 

Please let me know if any other issues arise! All the best!

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