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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1469 Views
  • 0 replies
  • 7 likes
  • Security
  • 1469 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445114 Views
  • 970 replies
  • 108 likes
  • Account
  • 445114 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198694 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198694 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108064 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108064 Views
  • 70 replies
  • 11 likes

Login information has been changed.

All of the sudden my email address and password has been changed. I have spotify family and it won't let me log into my account. Please help me change it back to my email address! It's the same as my user name. . My user name is missford666 but the e...

  • Newbie
  • All of the sudden my email address and password has been changed.  I have spotify family and it won't let me log into my account.  Please help me change it back to my email address!  I...
  • MattSuda
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • Login
    Security
    Subscription
  • 224 Views
  • 1 replies
  • 0 likes

Help now

I've been trying all day.. I got the family plan sent the invite to my husbands phone and it's not allowing him to do anything.. I've tried going to website and again no luck

  • Newbie
  • I've been trying all day.. I got the family plan sent the invite to my husbands phone and it's not allowing him to do anything.. I've tried going to website and again no luck
  • MattSuda
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Premium
  • 141 Views
  • 1 replies
  • 0 likes

Payment

I was signing up for student discount; however, im in highschool so i couldnt get discount so i backed out of signing up but was still charged. Im not evening getting perks so im mad im stilled charged for it.

  • Newbie
  • I was signing up for student discount; however, im in highschool so i couldnt get discount so i backed out of signing up but was still charged. Im not evening getting perks so im mad im stilled charg...
  • MattSuda
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 119 Views
  • 1 replies
  • 0 likes

subscribe to spotify premium and i get charge tiwce

hello i subscribe to spotify premium and i get charge tiwce i have another problem my artist following list dose not load i try everything but could not fix it i try to follow and unfollow the same artist but could not fix it still not load i try to ...

  • Newbie
  • hello i subscribe to spotify premium and i get charge tiwce   i have another problem my artist following list dose not load i try everything but could not fix it i try to follow and unfollow t...
  • MattSuda
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Solved!! Subscription

I just added my son to my premium family plan before I cancelled his premium account. Will his premium get cancelled automatically.

  • Newbie
  • I just added my son to my premium family plan before I cancelled his premium account. Will his premium get cancelled automatically.
  • Maxim
  • Spotify Star
  • 324 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 324 Views
  • 1 replies
  • 0 likes

Solved!! Premium Payment

Hi I paid my monthly Premium for Spotify, and it seemed to work, but the next day when I went to use spotify it notified me that the payment hadn't worked. The problem is it's taken my money but won't let me use Spotify. I even received notification ...

  • Newbie
  • Hi  I paid my monthly Premium for Spotify, and it seemed to work, but the next day when I went to use spotify it notified me that the payment hadn't worked.  The problem is it's taken my m...
  • DasPeter
  • Community Legend
  • 391 Views
  • 3 replies
  • 0 likes
  • Premium
  • 391 Views
  • 3 replies
  • 0 likes

New account but no premium offer

hi, i've created a new spotify account and i want to upgrades to premium. spotify offers me 3 months premium for 0,99€. i want to subscribe but when i try to pay with mi credit card appears that message: you have already taken advantage of the free t...

  • Casual Listener
  • hi,   i've created a new spotify account and i want to upgrades to premium.  spotify offers me 3 months premium for 0,99€. i want to subscribe but when i try to pay with mi credit card ap...
  • Erkanspot
  • Newbie
  • 7594 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 7594 Views
  • 8 replies
  • 0 likes

Unable to Login

After multiple attempts to reachout to @SpotfiyStatus and @spotfiyCares I have come here for help! I have a premium account and cant access my account on any devices. I have tried to reset Password and when doing so it says that my username/email are...

  • Newbie
  • After multiple attempts to reachout to @SpotfiyStatus and @spotfiyCares I have come here for help! I have a premium account and cant access my account on any devices. I have tried to reset Password a...
  • Maxim
  • Spotify Star
  • 294 Views
  • 3 replies
  • 0 likes
  • Login
    Premium
  • 294 Views
  • 3 replies
  • 0 likes

Help

Well tried singing up with the student for Spotify charged my aunts card twice but it won't except any of the collage info I put in how do I get it to work

  • Newbie
  • Well tried singing up with the student for Spotify charged my aunts card twice but it won't except any of the collage info I put in how do I get it to work
  • DasPeter
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 194 Views
  • 1 replies
  • 0 likes

Solved!! Delete account and use the username and email again.

Hi. I have an account, but I want to cancel that one and create another because I'm using the wrong email. I've created one by facebook and another with email, so I want to know if I delete this free accounts I'll can take choose the same username an...

  • Regular
  • Hi. I have an account, but I want to cancel that one and create another because I'm using the wrong email. I've created one by facebook and another with email, so I want to know if I delete this free...
  • MCR4EVER
  • Newbie
  • 18792 Views
  • 8 replies
  • 0 likes
  • 18792 Views
  • 8 replies
  • 0 likes

I cant pay the premium

I try to pay student payment but it said that the are is not working or it said that credit card doesnt work, that it doesnt have money; but it has money. What can i do to resolve this.

  • Newbie
  • I try to pay student payment but it said that the are is not working or it said that credit card doesnt work, that it doesnt have money; but it has money. What can i do to resolve this.
  • Tobraham
  • Gig Goer
  • 158 Views
  • 1 replies
  • 0 likes
  • Premium
  • 158 Views
  • 1 replies
  • 0 likes

Solved!! Pay more than the College membership is supposed to

Why am I getting charged $4.99 twice a month instead of once a month

  • Newbie
  • Why am I getting charged $4.99 twice a month instead of once a month
  • Maxim
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 270 Views
  • 1 replies
  • 0 likes

Accidentally cleared a playlist

I was trying to copy all songs from a collaborative playlist https://open.spotify.com/user/azuorr/playlist/3NryRStKjbvlYe0tBE9LuH but instead, I accidentally deleted all of the tracks and I'm unable to re-do. There was about 400 songs in the playlist...

  • Newbie
  • I was trying to copy all songs from a collaborative playlist https://open.spotify.com/user/azuorr/playlist/3NryRStKjbvlYe0tBE9LuH but instead, I accidentally deleted all of the tracks and I'm un...
  • Maxim
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 175 Views
  • 1 replies
  • 0 likes

I got Premium but yestarday was gone on my android device

Hi, Yesterday I notice that my downloaded playlists on my cell phone was gone and when I checked my account shows I'm still Premium but even if I login out and log in again doesn't recognize I'm Premium, Also, I deleted cache, uninstall and reinstall...

  • Newbie
  • Hi,   Yesterday I notice that my downloaded playlists on my cell phone was gone and when I checked my account shows I'm still Premium but even if I login out and log in again doesn't recognize...
  • Maxim
  • Spotify Star
  • 236 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 236 Views
  • 3 replies
  • 0 likes

Pricing for Family Plan

I currently use spotify and so do my family members but we do individually and not as a family. I have been looking into switching us to apple music because even if we signed up with a family plan on spotify, it would be much more expensive. Many onl...

  • Newbie
  • I currently use spotify and so do my family members but we do individually and not as a family. I have been looking into switching us to apple music because even if we signed up with a family plan on...
  • mrwufs
  • Regular
  • 370 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 370 Views
  • 3 replies
  • 0 likes

wrong country family account

Hello, I'm trying to setup a family account. We are both in the same country, The Netherlands. Somehow spotify says that my country is different from the other account, even though in both accounts it clearly says 'The Netherland'. This happens when ...

  • Newbie
  • Hello,   I'm trying to setup a family account. We are both in the same country, The Netherlands. Somehow spotify says that my country is different from the other account, even though in both a...
  • osornios
  • Spotify Star
  • 547 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 547 Views
  • 1 replies
  • 0 likes

Account hacked and no responce from Spotify

Hi guys, just signed up for another account because mine was hacked and Spotify has not responed to any of the emails or forms I have sent in. This is possibly the worst customer service of any company I have done business with. How do I get my accou...

  • Casual Listener
  • Hi guys, just signed up for another account because mine was hacked and Spotify has not responed to any of the emails or forms I have sent in.    This is possibly the worst customer servi...
  • Chrisgothacked
  • Casual Listener
  • 411 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Security
  • 411 Views
  • 4 replies
  • 0 likes

Can not read pincode of prepaid Spotify card

Today I bought a prepair Spotify card. After removing the silver layer from the Pincode (with my nails), the first half of the pincode is unreadable. Now my €30 card is useless, the supermarket where I bought it says they cannot help me. Could you pr...

  • Newbie
  • Today I bought a prepair Spotify card. After removing the silver layer from the Pincode (with my nails), the first half of the pincode is unreadable. Now my €30 card is useless, the supermarket where...
  • osornios
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 273 Views
  • 1 replies
  • 0 likes

Spotify payment failed a couple of times, now that it works the web player is messed up!

Well my debt card was janky for a while, so spotify went through some failed payments on my account. After I got it all settled and done, for some reason the web player on my chromebook is acting all janky for some reason. It won't let me go back in ...

  • Newbie
  • Well my debt card was janky for a while, so spotify went through some failed payments on my account. After I got it all settled and done, for some reason the web player on my chromebook is acting all...
  • Steph_B
  • Roadie
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 204 Views
  • 1 replies
  • 0 likes