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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81682 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657067 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
738203 Views
18 replies
29 likes
I upgraded from one Premium membership to Family. I managed to choose the wrong level and added two family members instead of one. Now I can't revert back. How do I change from a subscription with two family members to one?
I upgraded from one Premium membership to Family. I managed to choose the wrong level and added two family members instead of one. Now I can't revert back. How do I change from a subscription with tw...
Community Legend
413 Views
3 replies
0 likes
When trying to use the spotify premium 2 month promotion for playstation users the website constantly gives me and error message, what should I do?
When trying to use the spotify premium 2 month promotion for playstation users the website constantly gives me and error message, what should I do?
244 Views
0 replies
0 likes
Hi, Im new here so I dont know if this post goes here... Im going on a long trip with my husband, I just downloaded spotify on my Android and it seems it works just fine. Im going to download it here on his laptop and download music but my question i...
Hi, Im new here so I dont know if this post goes here... Im going on a long trip with my husband, I just downloaded spotify on my Android and it seems it works just fine. Im going to downloa...
231 Views
0 replies
0 likes
last month I tried the 7 days trial, which made me like Spotify. After my 7 days were over, I got an ad for the 30 days trial, which was supposedly free. 30days, trial, what even,I bought a spotify card with 10 euros immediately since I don't posses ...
last month I tried the 7 days trial, which made me like Spotify. After my 7 days were over, I got an ad for the 30 days trial, which was supposedly free. 30days, trial, what even, I bo...
Casual Listener
1049 Views
4 replies
0 likes
I have attempted to begin my Spotify student account, I entered my debit card info correctly and it says "seems your card or payment provider is having a bad day... Etc" I know it is not one of those options that are having problems and I don't know ...
I have attempted to begin my Spotify student account, I entered my debit card info correctly and it says "seems your card or payment provider is having a bad day... Etc" I know it is not one of those...
Community Legend
214 Views
1 replies
0 likes
I paid on March 1st for my monthly premium, I'm getting a new phone with a lot of memory so I won't be using spotify anymore. If I cancel today, March 6th, will I lose my Premium although I pre-paid for the month? Or do I continue to have it til the ...
I paid on March 1st for my monthly premium, I'm getting a new phone with a lot of memory so I won't be using spotify anymore. If I cancel today, March 6th, will I lose my Premium although I pre-paid ...
Casual Listener
465 Views
2 replies
0 likes
Hello yesterday I get my account blocked from premium to free. I have paied as from the las 14 months in the 5 of february, in the account details said that I will be charged in the 16/3/2016 for the next monthly paiment. The status in the account de...
Hello yesterday I get my account blocked from premium to free. I have paied as from the las 14 months in the 5 of february, in the account details said that I will be charged in the 16/3/2016 for the...
Community Legend
532 Views
6 replies
0 likes
Hello Everyone,I hope you can help me. I subscribed for premium and received a confirmation it has been charged already but I did not receive an email confirmation and the status reflected when I checked my account is still free.
Hello Everyone, I hope you can help me. I subscribed for premium and received a confirmation it has been charged already but I did not receive an email confirmation and the status reflected when I...
Community Legend
275 Views
1 replies
0 likes
I created a Premium account with Facebook, and I LOVE it. Now, however, I wish to change my payment method from my parent's credit card to mine, as I am in college. I would like to activate the 12 month college discount using my own card information ...
I created a Premium account with Facebook, and I LOVE it. Now, however, I wish to change my payment method from my parent's credit card to mine, as I am in college. I would like to activate the ...
Community Legend
263 Views
1 replies
0 likes
Under my recent listened to category I selected the hide option for someone else's playlist. I want to listen to that playlist again but u don't know how to unidentified the playlist nor I remember the person's profile name.
Under my recent listened to category I selected the hide option for someone else's playlist. I want to listen to that playlist again but u don't know how to unidentified the playlist nor I remember t...
367 Views
0 replies
0 likes
I am trying to set a password so I can log back into my Spotify account. I have gone through the password reset and it gave me a number username to utilize and to put a password. Its not letting me change the password and states the password and or u...
I am trying to set a password so I can log back into my Spotify account. I have gone through the password reset and it gave me a number username to utilize and to put a password. It...
Community Legend
297 Views
1 replies
0 likes
Before trying to get the student code, I had to put in my debit card information & afterwards the student code didn't work out because it wasn't found in the system so I continued with just going with the free subscription but I checked my bank accou...
Before trying to get the student code, I had to put in my debit card information & afterwards the student code didn't work out because it wasn't found in the system so I continued with just going...
Community Legend
229 Views
1 replies
0 likes
So, I've noticed this a couple of times, I usually have premium and my downloaded songs so I can play them offline, however, a couple times when I revert to free(mostly due to in impromptus time), and then resubscribe to premium, all my downloaded so...
So, I've noticed this a couple of times, I usually have premium and my downloaded songs so I can play them offline, however, a couple times when I revert to free(mostly due to in impromptus time), an...
427 Views
0 replies
0 likes
I bought the 3 month Dec-Feb £0.99 premium trial. I then cancelled it on the 29th February. I've been charged £9.99 for March even though I cancelled it.
I bought the 3 month Dec-Feb £0.99 premium trial. I then cancelled it on the 29th February. I've been charged £9.99 for March even though I cancelled it.
Community Legend
284 Views
1 replies
0 likes
Hei spotify team,I am struggling deleting all the songs from my list in the mobile app. I want to start over, with no database - is that possible? I am paying for the membership so therefore I suppose there should be an option to do whatever you want...
Hei spotify team, I am struggling deleting all the songs from my list in the mobile app. I want to start over, with no database - is that possible? I am paying for the membership so therefore I su...
218 Views
0 replies
0 likes
HI i wish to cancel my subscription but i was having a wake can i cant canecl my subcription in time before spotify auto bill me again by 1 day. so if i cancel my subcription now will i can get my money back?
HI i wish to cancel my subscription but i was having a wake can i cant canecl my subcription in time before spotify auto bill me again by 1 day. so if i cancel my subcription now will i can get my mo...
Casual Listener
559 Views
2 replies
0 likes
Hey,As several people on here my account just got hacked recently, the hacker changed my email and password making it impossible for me to recover the account. I have tried the anonymous support form but when i finish it, it says that a email has bee...
Hey, As several people on here my account just got hacked recently, the hacker changed my email and password making it impossible for me to recover the account. I have tried the anonymous support fo...
Roadie
397 Views
2 replies
0 likes
I’ve been using Spotify for over a year now and a few months ago I stopped receiving notifications on my account from new tracks added to playlists, uploads by artists etc. I have searched online but have found no solution. I have checked my online a...
I’ve been using Spotify for over a year now and a few months ago I stopped receiving notifications on my account from new tracks added to playlists, uploads by artists etc. I have searched online but...
Newbie
312 Views
1 replies
2 likes
Hello, So recently my spotify account was hacked and its linked to my facebook account,They managed to change the e-mail, password, they got my details and all.I believe this may be a leak in the system, but i was wondering if i could get some help f...
Hello, So recently my spotify account was hacked and its linked to my facebook account, They managed to change the e-mail, password, they got my details and all. I believe this may be a le...
Community Legend
353 Views
1 replies
0 likes
I use Spotify student and spotify charged my card 9.99, I then realized my Spotify student account expired so immediately I registered as a student that same day. I am still a student and Spotify had said they would not charge again however it is now...
I use Spotify student and spotify charged my card 9.99, I then realized my Spotify student account expired so immediately I registered as a student that same day. I am still a student and Spotify had...
Community Legend
259 Views
1 replies
0 likes
