Profile won't load in

[OfficialRJL]

Dear Spotify,

Currently I am facing the issue that my profile does not load on several devices. When I open my profile to check it, it loads for a while and then gets an error. No error code is specified and I work in IT so I have done most of the statutory troubleshooting.

1. Clear Cache and Cookies

2. Reinstalled Spotify

3. Tried several devices (Including local installment and web-based)

4. Reset password and updated my profile

5. Reconfigured settings, but no luck

6. Checked for firewall or rules that block any incoming signal, but nothing blocks Spotify.

Plan

Premium (Individual)

Country

Netherlands

Device

Desktop/Windows, iPhone 11 Pro Max and on my work laptop Dell.

Operating System

Windows 10, MacOS and Windows 11

(iOS 16.1.2, Windows 11/10)

My Question or Issue

I want my profile to load in so I can see my status, playlists and such.

[Dian]

Hey @OfficialRJL,

Thanks for posting in the Community.

We had a slight hiccup for a short period of time resembling the issue you've described. Could you confirm that all is working properly on your end now?

Cheers!