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[Celine0429]

I signed up for the $.99 deal for my son but I didn't know he has an acct. already so I cancelled my subscription and tried with my son's acct. but my card got charged $10. So I cancelled it again. How can I get the deal and get the refund?

[Maxim]

Hey @Celine0429,

You can't claim the deal more than once using the same payment method, that's why it charged $10 on the second purchase instead of $0.99.

Please take a look at this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/

Thanks.