Puedo saber si determinado número de celular tiene una cuenta de Spotify?

[New user]

Hay débitos no autorizados en la cuenta de mi mamá, sospecho quien lo esta haciendo, por eso quiero saber si con datos de las transacciones Spotify me puede confirmar a que número celular corresponde esta cuenta? O que me den los últimos 4 números de celular, entiendo los temas de privacidad

[Bittencourt]

Hi there, thanks for writing!

Well, in this case I guess the best option is that you get in contact with your bank and try to avoid further transactions like the ones you're mentioning. 

I'm sure you understand it's not possible for Spotify to give you private information of someone based only in a suspicion. 

Let me know if you have any other questions!

[dussanj]

Hola Bitten, mi suscripción es por 23.000 y hoy me cobraron 169.000 ¿dónde puedo reclamar?

[Bittencourt]

Hi there @dussanj,

My suggestion is that you check your account details by clicking on the link bellow:

https://www.spotify.com/account/overview/

There you'll see your current Premium plan, as well as the receipts you've paid. If you see you're not on the right plan, just change it to the one you wish.

Let me know if you need further help!