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I'm trying to log in to an account for my daughter who was previously signed on via the family plan. Her iPhone was restored and therefore needs to start from scratch. I have tried to log in using her email but it says that email is not linked to an ...
Not applicable
6860 Views
5 replies
0 likes
Hey folks, While there is no page that will show you a list of all your logged in devices, you'll see an in-app notification when your account is being used somewhere else. We also send emails about new logins to help keep your account safe. If you s...
Plan Free Country Philippines Device Poco f6 Operating System Android 14 Issue I got forced logged out and I can't sign in because of the 14 days abroad thing even though Im NOT in abroad and I did not even travel I already updated my location many t...
Visitor
53534 Views
79 replies
9 likes
My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had never listened or known of in my life to be in my re...
Visitor
55776 Views
9 replies
2 likes
Hi, when I wanted to change my password for my Spotify account, I noticed that there was a problem on the French Spotify website: https://accounts.spotify.com/fr/password-reset?flow_ctx=c5850094-a1ad-4116-8b64-bd1f5095d0e3%3A1689029281 Indeed, I noti...
Hi, when I wanted to change my password for my Spotify account, I noticed that there was a problem on the French Spotify website: https://accounts.spotify.com/fr/password-reset?flow_ctx=c58500...
Spotify Star
443 Views
1 replies
0 likes
I have a problem that I can't remember which email and password I registered with, so I can't delete the premium package either. What to do??
I have a problem that I can't remember which email and password I registered with, so I can't delete the premium package either. What to do??
Spotify Star
363 Views
1 replies
1 likes
PlanPremium FamiliarpaísGuatemalaDispositivoSamsungMi pregunta o problemaNo puedo agregar a mis amigos y familiares a mi plan familiar, porque no pueden verificar la dirección, he configurado la dirección pero les sigue apareciendo que la dirección n...
Plan Premium Familiar país Guatemala Dispositivo Samsung Mi pregunta o problema No puedo agregar a mis amigos y familiares a mi plan familiar, porque no pueden verificar la dirección, he confi...
Spotify Legend
403 Views
1 replies
0 likes
I have changed my password to my account and it says I am logged in. I use my email with my new password and a notification saying "Try Harder" pops up. I tap the try harder option and the same notification keeps popping up. I press dismiss and retur...
I have changed my password to my account and it says I am logged in. I use my email with my new password and a notification saying "Try Harder" pops up. I tap the try harder option and the same notif...
Spotify Star
903 Views
1 replies
0 likes
I have a family plan, my daughters email has changed. How do I update it?
I have a family plan, my daughters email has changed. How do I update it?
Community Legend
1855 Views
1 replies
0 likes
Card, never been a Subscriber, yet still being charged. I have created a Spotify account back in 2014. Never used it. But TWICE now I had to cnacel my debit card on account of fraudulent chrges from Spotify. I dont have a second account. How could I ...
Card, never been a Subscriber, yet still being charged. I have created a Spotify account back in 2014. Never used it. But TWICE now I had to cnacel my debit card on account of fraudulent chr...
Visitor
469 Views
2 replies
0 likes
PlanPremiumCountryItalyOperating SystemAndroidMy Question or IssueI got a spotify premium account about 1 week ago. Since yesterday (the 7th) I cannot access my account anymore. I was logging in through Google account. It just keeps telling me "OOps ...
Plan Premium Country Italy Operating System Android My Question or Issue I got a spotify premium account about 1 week ago. Since yesterday (the 7th) I cannot access my account anymore. I was l...
Spotify Legend
942 Views
1 replies
0 likes
PlanFree/PremiumCountryUsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Previous payment was declined so I updated and renewed. All updated except when logging in...
Plan Free/Premium Country Us Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Star
424 Views
1 replies
0 likes
PlanFree/PremiumCountryUSADeviceiPhone 14 PlusOperating SystemiOS 16.5 My Question or Issue My daughter's playlist randomly disappeared from her acct. She did not delete or remove the Playlist. This happened after resetting her password via the Spoti...
Plan Free/Premium Country USA Device iPhone 14 Plus Operating System iOS 16.5 My Question or Issue My daughter's playlist randomly disappeared from her acct. She did ...
Spotify Star
294 Views
1 replies
0 likes
My partner unable to verify address for duo plan. Each time she enters address it is stating wrong address
My partner unable to verify address for duo plan. Each time she enters address it is stating wrong address
Spotify Star
276 Views
1 replies
0 likes
How do I change the current plan to show it as a family plan. I have tried uninstalling / re installing the app and clearing the cache without success
How do I change the current plan to show it as a family plan. I have tried uninstalling / re installing the app and clearing the cache without success
Spotify Star
774 Views
1 replies
0 likes
I upgrades my plan to family plan. I added all 3 of my family members. 2 have no adds and 1 still has adds. We have tried taking him off and re-accepting the invitation. Does not seem to be working. What can I do?Thanks!!
I upgrades my plan to family plan. I added all 3 of my family members. 2 have no adds and 1 still has adds. We have tried taking him off and re-accepting the invitation. Does ...
Spotify Star
262 Views
1 replies
0 likes
When trying to switch to a duo account form a family plan it just says there was an issue try again and nothing works. What am i supposed to do? I confirmed it’s the correct address.
When trying to switch to a duo account form a family plan it just says there was an issue try again and nothing works. What am i supposed to do? I confirmed it’s the correct address.
Spotify Star
378 Views
1 replies
0 likes
I want to know how do i copy my url to put on my youtube channel? if someone knows let me know.
I want to know how do i copy my url to put on my youtube channel? if someone knows let me know.
Spotify Star
269 Views
1 replies
0 likes
I've been dealing with this problem for quite a while where I don't have a facebook account connected, signed up via gmail but for whatever reason, my account has no username and the password always has to be changed for whenever I log in, for some r...
I've been dealing with this problem for quite a while where I don't have a facebook account connected, signed up via gmail but for whatever reason, my account has no username and the password always ...
Spotify Star
477 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was in spain for a few months on Erasmus, and I upgraded to premium individual while there....
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was i...
Moderator
933 Views
2 replies
0 likes
I'm wondering why i can still see my previous account i had deleted back in 2019. I received an email before from spotify confirming the deletion but it is still searchable, visible, and has active playlists. I tried logging in but it won't let me ev...
I'm wondering why i can still see my previous account i had deleted back in 2019. I received an email before from spotify confirming the deletion but it is still searchable, visible, and has active p...
Spotify Star
374 Views
1 replies
0 likes
I have tried to change my payment method from an Irish Debit Card to Australian debit card. When I enter the details and click change country to Australia, I get the message - Sorry, you are not eligible for that plan. Here are some other ways to get...
I have tried to change my payment method from an Irish Debit Card to Australian debit card. When I enter the details and click change country to Australia, I get the message - Sorry, you are not elig...
Spotify Star
400 Views
1 replies
0 likes
PlanIndividual PremiumCountryCanadaDeviceGalaxy S20's & SONOSOperating System My Question or IssueFirst off sorry if this has already been covered, it's a difficult question subject to ask and I've tried many versions in the search with no luck. Curr...
Plan Individual Premium Country Canada Device Galaxy S20's & SONOS Operating System My Question or Issue First off sorry if this has already been covered, it's a difficult questio...
Spotify Star
418 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited States, AZMy Question or IssueI have Spotify Premium with a school email that has not been disabled. I forgot my login password, and now I cant access my premium account anywhere else, but on my phone. Can someone, prefe...
Plan Free/Premium Country United States, AZ My Question or Issue I have Spotify Premium with a school email that has not been disabled. I forgot my login password, and now I cant access ...
Spotify Star
541 Views
1 replies
0 likes
