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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • añgié
  • Music Fan
  • 198974 Views
  • 721 replies
  • 66 likes
  • Account
  • 198974 Views
  • 721 replies
  • 66 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1102451 Views
  • 118 replies
  • 106 likes
  • Account
  • 1102451 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 55270 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55270 Views
  • 61 replies
  • 8 likes

Solved!!Superuser Contribution Error in Artists

Hi, is this the right place to report errors? (I saw other similar posts)the author of song:https://open.spotify.com/track/29CUsIiOZg5oqSLRchbZxq?si=GKLFbJafRJqjMmEMCxgRSQis not the same as:https://open.spotify.com/artist/05QRCZyRXXDRj5d81hSkFZ?si=kb...

  • Casual Listener
  • Hi,  is this the right place to report errors? (I saw other similar posts) the author of song: https://open.spotify.com/track/29CUsIiOZg5oqSLRchbZxq?si=GKLFbJafRJqjMmEMCxgRSQ is not the sa...
  • jthomas65
  • Casual Listener
  • 854 Views
  • 2 replies
  • 0 likes
  • Other
  • 854 Views
  • 2 replies
  • 0 likes

Superuser Contribution delete APA ADANYA from my account

how can i fix thisPlan/PremiumCountrynetherlandsDeviceandroidOperating Systemwindows 10 My Question or Issuedelete APA ADANYA from my account its not mine

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  • Regular
  • how can i fix this Plan/Premium Country netherlands Device android Operating System windows 10   My Question or Issue delete APA ADANYA from my account  its not mine
  • EthanS1
  • Community Legend
  • 589 Views
  • 9 replies
  • 0 likes
  • Premium
  • 589 Views
  • 9 replies
  • 0 likes

Solved!! Student Account Overcharge

I signed up for a student premium account it was approved which is supposed to last a year without any renewal. Without any notification and without my consent account has been being changed to family account and been charged the higher price. I woul...

  • Visitor
  • I signed up for a student premium account it was approved which is supposed to last a year without any renewal. Without any notification and without my consent account has been being changed to famil...
  • Tom
  • Community Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • Premium
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family subscriptions - being charged twice

Hello,I just noticed that I was charged every month despite I am a member of the family plan and should not pay at all. We double-checked that with my sister and she was charged too. Ofc I can provide all the documents proofing the payments.Also, I n...

  • Casual Listener
  • Hello, I just noticed that I was charged every month despite I am a member of the family plan and should not pay at all. We double-checked that with my sister and she was charged too. Ofc I can prov...
  • Mario
  • Spotify Legend
  • 280 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 280 Views
  • 3 replies
  • 0 likes

Umstellung von einfach zu Familienaccount bei der Telekom

PlanPremiumCountryGermany My Question or IssueIch möchte meinen Account von Einzel Premium auf einen Familienaccount Premium Umwandeln. Da mein Spotify Account noch über die Telekom läuft hat die anfrage bei der Telekom nicht geholfen. Deshalb hier d...

  • Visitor
  •   Plan Premium Country Germany   My Question or Issue Ich möchte meinen Account von Einzel Premium auf einen Familienaccount Premium Umwandeln. Da mein Spotify Account noch über die ...
  • OneByBoo
  • Community Legend
  • 644 Views
  • 1 replies
  • 1 likes
  • Account
  • 644 Views
  • 1 replies
  • 1 likes

Superuser Contribution Facebook full name not showing up on Spotify

I have tried on my mobile, desktop and the actual website but my profile name on Spotify is not matching up with Facebook. Is it a privacy setting? I've unlinked and re-linked it to Facebook multiple times. Right now the only way to find me is to typ...

  • Visitor
  • I have tried on my mobile, desktop and the actual website but my profile name on Spotify is not matching up with Facebook. Is it a privacy setting? I've unlinked and re-linked it to Facebook multiple...
  • srseven
  • Regular
  • 2935 Views
  • 7 replies
  • 0 likes
  • Account
  • 2935 Views
  • 7 replies
  • 0 likes

Superuser Contribution Plan değişikliği sorunu

Merhaba , ödeme yöntemini değiştir diye bir mesaj aldım ve yeni kart ekledim.Kartımdan 27 tl çekildiğini gördüm ve aile planına geçirildiğimi gördüm.Ben öğrenci planını kullanıyordum bu sebeple bilgim dahilinde olmayan bu değişikliğin iptal edilmesin...

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  • Casual Listener
  •   Merhaba , ödeme yöntemini değiştir diye bir mesaj aldım ve yeni kart ekledim.Kartımdan 27 tl çekildiğini gördüm ve aile planına geçirildiğimi gördüm.Ben öğrenci planını kullanıyordum bu sebep...
  • Ivan
  • Spotify Legend
  • 3554 Views
  • 3 replies
  • 1 likes
  • Premium
  • 3554 Views
  • 3 replies
  • 1 likes

Solved!! How are you going to have the option to create an account using Facebook credentials but not support

I just recently got a ps4 and saw that I can use Spotify, tried to login and saw that Facebook login isn’t supported so I have to use the WiFi to connect the device and it doesn’t work. I have an Xbox one and they use a different system where I had t...

  • Casual Listener
  • I just recently got a ps4 and saw that I can use Spotify, tried to login and saw that Facebook login isn’t supported so I have to use the WiFi to connect the device and it doesn’t work. I have an Xbo...
  • goonbagged
  • Casual Listener
  • 288 Views
  • 1 replies
  • 0 likes
  • Login
  • 288 Views
  • 1 replies
  • 0 likes

Solved!! Unable To Connect To PREMIUM account

PlanPremiumDeviceSamsung Galaxy A30Operating SystemAndroid My Question or IssueHello,I've signed up to Spotify lately using my phone, and bought a Premium account.Today I firstly tried login to my account from my computer, and I was not able to conne...

  • Casual Listener
  • Plan Premium Device Samsung Galaxy A30 Operating System Android   My Question or Issue Hello, I've signed up to Spotify lately using my phone, and bought a Premium account. Today ...
  • Tom
  • Community Legend
  • 1299 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1299 Views
  • 2 replies
  • 0 likes

Solved!! Impossible de réinitialiser mon mot de passe

My Question or Issue Bonjour, L'un des membres de mon Spotify Famille ne parvient plus à se connecter à son compte.Lorsque je fais "mot de passe oublié", le site me confirme qu'un email de réinitialisation a été envoyé, mais le membre ne reçoit rien ...

  • Casual Listener
  • My Question or Issue   Bonjour,   L'un des membres de mon Spotify Famille ne parvient plus à se connecter à son compte. Lorsque je fais "mot de passe oublié", le site me confirme qu'un...
  • OneByBoo
  • Community Legend
  • 1036 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 1036 Views
  • 3 replies
  • 0 likes

Superuser Contribution Moving from a family plan to a personal plan

I was sharing a family plan with my boyfriend (the plan and payments are in his name) but as we have now split up I would like to set up my own plan in my own name. I can't create a new account currently as my email is in use and I don't want to lose...

  • Casual Listener
  • I was sharing a family plan with my boyfriend (the plan and payments are in his name) but as we have now split up I would like to set up my own plan in my own name. I can't create a new account curre...
  • Mario
  • Spotify Legend
  • 1117 Views
  • 3 replies
  • 0 likes
  • Account
  • 1117 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify keeps resetting the streams on a song that my band released! Please help!

My band just released a new song last week and our live streams have been going up. However, whenever Spotify for Artists updates it's data at 12PM GMT, the live streams reset and we lose the streams we gained. For example, in the morning, we would s...

  • Visitor
  • My band just released a new song last week and our live streams have been going up. However, whenever Spotify for Artists updates it's data at 12PM GMT, the live streams reset and we lose the streams...
  • Mario
  • Spotify Legend
  • 1678 Views
  • 1 replies
  • 0 likes
  • Security
  • 1678 Views
  • 1 replies
  • 0 likes

my ads changed language

PlanFreeCountryItalyOperating SystemWindows 10 My Question or IssueIt's been a week or so since my ads changed language, from Italian to German. I haven't changed the system's laguage and I've always been in Italy. I tried to check my IP but it says ...

  • Visitor
  • Plan Free Country Italy Operating System Windows 10   My Question or Issue It's been a week or so since my ads changed language, from Italian to German. I haven't changed the system's la...
  • OneByBoo
  • Community Legend
  • 321 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging into a different account through facebook

My fiance lets me use his account and he signs in with Facebook. If I click on Connect with Facebook it pulls up a page saying, "You previously logged into Spotify using Facebook. Would you like to continue?" If I click yes, it logs into my personal ...

  • Newbie
  • My fiance lets me use his account and he signs in with Facebook. If I click on Connect with Facebook it pulls up a page saying, "You previously logged into Spotify using Facebook. Would you like to c...
  • Ivan
  • Spotify Legend
  • 645 Views
  • 3 replies
  • 0 likes
  • 645 Views
  • 3 replies
  • 0 likes

Someone hijacked my accounts and now all my playlists are gone

Somewhere around early march my email and password had been leaked on pastebin and I got a bunch of emails about suspicious logins on my account. I immediately changed my password everywhere and doing this logged me out of Spotify on my phone and pc....

  • Visitor
  • Somewhere around early march my email and password had been leaked on pastebin and I got a bunch of emails about suspicious logins on my account. I immediately changed my password everywhere and doin...
  • EthanS1
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! my email was used to create an account in Spotify

Hello, one of my emails was used to create an account in Spotify, i did not create this account. I already have and use Spotify on a different email I have two different emails, one for work and another one for stuff like spotify, those emails are no...

  • Casual Listener
  • Hello,   one of my emails was used to create an account in Spotify, i did not create this account.  I already have and use Spotify on a different email   I have two different emai...
  • EthanS1
  • Community Legend
  • 3031 Views
  • 3 replies
  • 0 likes
  • Account
  • 3031 Views
  • 3 replies
  • 0 likes

Estou sendo cobrado por um serviço que não estou usando

Olá a algum tempo recebi uma mensagem promocional para utilizar o prêmio por três meses gratuitamente fiz o cadastro tudo certinho e o que aconteceu?! Não consegui utilizar nada de prêmio nem nada e agora dia 02/04/20202 fui cobrado no valor de 16,90...

  • Visitor
  • Olá a algum tempo recebi uma mensagem promocional para utilizar o prêmio por três meses gratuitamente fiz o cadastro tudo certinho e o que aconteceu?! Não consegui utilizar nada de prêmio nem nada e ...
  • OneByBoo
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why am I being double-charged and how do I make it stop?

While reviewing my credit card statements I just realized I've been getting double charged by Spotify since last July (2019)! I have a Family Plan (U.S.A.) so I have been getting billed monthly for $16.11 for the Family Plan. Perfect!I just now reali...

  • Casual Listener
  • While reviewing my credit card statements I just realized I've been getting double charged by Spotify since last July (2019)! I have a Family Plan (U.S.A.) so I have been getting billed monthly for $...
  • jbramwell
  • Casual Listener
  • 554 Views
  • 3 replies
  • 0 likes
  • Account
  • 554 Views
  • 3 replies
  • 0 likes

Superuser Contribution Going from family to standard premium account

My Question or IssueHi, I would like t leave the family account I am in (I am not the admin) and go to an individual premium account but the only available plans in my account page are 'premium for students' and free.I have tried in thre different br...

  • Casual Listener
  •     My Question or Issue Hi, I would like t leave the family account I am in (I am not the admin) and go to an individual premium account but the only available plans in my account page ...
  • Ivan
  • Spotify Legend
  • 819 Views
  • 7 replies
  • 0 likes
  • Account
    Subscription
  • 819 Views
  • 7 replies
  • 0 likes

login in other countries

Plan nonCountryUSADevice(MacBook)My Question or Issuei just notices about 3 days ago that people are logging into my account dating back to feb 24 this year i've done every thing and i mean everything i have been told to do but nothing work they just...

  • Casual Listener
  • Plan non CountryUSA Device(MacBook) My Question or Issue i just notices about 3 days ago that people are logging into my account dating back to feb 24 this year i've done every thing and i mean e...
  • OneByBoo
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 228 Views
  • 1 replies
  • 0 likes