Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, is this the right place to report errors? (I saw other similar posts)the author of song:https://open.spotify.com/track/29CUsIiOZg5oqSLRchbZxq?si=GKLFbJafRJqjMmEMCxgRSQis not the same as:https://open.spotify.com/artist/05QRCZyRXXDRj5d81hSkFZ?si=kb...
how can i fix thisPlan/PremiumCountrynetherlandsDeviceandroidOperating Systemwindows 10 My Question or Issuedelete APA ADANYA from my account its not mine
I signed up for a student premium account it was approved which is supposed to last a year without any renewal. Without any notification and without my consent account has been being changed to family account and been charged the higher price. I woul...
Hello,I just noticed that I was charged every month despite I am a member of the family plan and should not pay at all. We double-checked that with my sister and she was charged too. Ofc I can provide all the documents proofing the payments.Also, I n...
PlanPremiumCountryGermany My Question or IssueIch möchte meinen Account von Einzel Premium auf einen Familienaccount Premium Umwandeln. Da mein Spotify Account noch über die Telekom läuft hat die anfrage bei der Telekom nicht geholfen. Deshalb hier d...
I have tried on my mobile, desktop and the actual website but my profile name on Spotify is not matching up with Facebook. Is it a privacy setting? I've unlinked and re-linked it to Facebook multiple times. Right now the only way to find me is to typ...
Merhaba , ödeme yöntemini değiştir diye bir mesaj aldım ve yeni kart ekledim.Kartımdan 27 tl çekildiğini gördüm ve aile planına geçirildiğimi gördüm.Ben öğrenci planını kullanıyordum bu sebeple bilgim dahilinde olmayan bu değişikliğin iptal edilmesin...
I just recently got a ps4 and saw that I can use Spotify, tried to login and saw that Facebook login isn’t supported so I have to use the WiFi to connect the device and it doesn’t work. I have an Xbox one and they use a different system where I had t...
PlanPremiumDeviceSamsung Galaxy A30Operating SystemAndroid My Question or IssueHello,I've signed up to Spotify lately using my phone, and bought a Premium account.Today I firstly tried login to my account from my computer, and I was not able to conne...
My Question or Issue Bonjour, L'un des membres de mon Spotify Famille ne parvient plus à se connecter à son compte.Lorsque je fais "mot de passe oublié", le site me confirme qu'un email de réinitialisation a été envoyé, mais le membre ne reçoit rien ...
I was sharing a family plan with my boyfriend (the plan and payments are in his name) but as we have now split up I would like to set up my own plan in my own name. I can't create a new account currently as my email is in use and I don't want to lose...
My band just released a new song last week and our live streams have been going up. However, whenever Spotify for Artists updates it's data at 12PM GMT, the live streams reset and we lose the streams we gained. For example, in the morning, we would s...
PlanFreeCountryItalyOperating SystemWindows 10 My Question or IssueIt's been a week or so since my ads changed language, from Italian to German. I haven't changed the system's laguage and I've always been in Italy. I tried to check my IP but it says ...
My fiance lets me use his account and he signs in with Facebook. If I click on Connect with Facebook it pulls up a page saying, "You previously logged into Spotify using Facebook. Would you like to continue?" If I click yes, it logs into my personal ...
Somewhere around early march my email and password had been leaked on pastebin and I got a bunch of emails about suspicious logins on my account. I immediately changed my password everywhere and doing this logged me out of Spotify on my phone and pc....
Hello, one of my emails was used to create an account in Spotify, i did not create this account. I already have and use Spotify on a different email I have two different emails, one for work and another one for stuff like spotify, those emails are no...
Olá a algum tempo recebi uma mensagem promocional para utilizar o prêmio por três meses gratuitamente fiz o cadastro tudo certinho e o que aconteceu?! Não consegui utilizar nada de prêmio nem nada e agora dia 02/04/20202 fui cobrado no valor de 16,90...
While reviewing my credit card statements I just realized I've been getting double charged by Spotify since last July (2019)! I have a Family Plan (U.S.A.) so I have been getting billed monthly for $16.11 for the Family Plan. Perfect!I just now reali...
My Question or IssueHi, I would like t leave the family account I am in (I am not the admin) and go to an individual premium account but the only available plans in my account page are 'premium for students' and free.I have tried in thre different br...
Plan nonCountryUSADevice(MacBook)My Question or Issuei just notices about 3 days ago that people are logging into my account dating back to feb 24 this year i've done every thing and i mean everything i have been told to do but nothing work they just...