Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407681 Views
  • 959 replies
  • 107 likes
  • Account
  • 407681 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1177241 Views
  • 119 replies
  • 113 likes
  • Account
  • 1177241 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100294 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100294 Views
  • 68 replies
  • 10 likes

In my new cellphone. With APP installed, a message say I must pay the month fee. But it's paid it

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • Account
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I listen Anywhere?

I have 2 cars and 2 houses. Can I play the same account anywhere? Can I play music in my shop and in the house at the same time? Can I leave my house account on for guests and still listen in my car? I want just one account to collect everything, jus...

  • Visitor
  • I have 2 cars and 2 houses. Can I play the same account anywhere? Can I play music in my shop and in the house at the same time?  Can I leave my house account on for guests and still listen in m...
  • OscarDC
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution You charging me for something I don't use. 18$ , this is fraud

Spotify is committing fraud by charging me 18$ every month on my visa.I don't have Spotify anymore I deleted months ago and charging me for nothing. Fraud

  • Visitor
  • Spotify is committing fraud by charging me 18$ every month on my visa. I don't have Spotify anymore I deleted months ago and charging me for nothing. Fraud
  • Dian
  • Spotify Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging in Issues.

Hi there, I want to be able to log into spotify without having to log in through my facebook. I want to be able to log injust with my email address. Please assist, thanks so much!!

  • Visitor
  • Hi there, I want to be able to log into spotify without having to log in through my facebook. I want to be able to log injust with my email address. Please assist, thanks so much!!
  • Alex
  • Spotify Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

my country isn't on the list

I want to change my account's country but on the list, there are just two countries. Germany and USA.

  • Visitor
  • I want to change my account's country but on the list, there are just two countries. Germany and USA.
  • Maxim
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Change location does not work

PlanPremiumCountryItalyDeviceMacbook ProOperating SystemiOS 10 My Question or IssueI want to change my location to Italy but I can't do it even if I'm in Italy.

  • Visitor
  • Plan Premium Country Italy Device Macbook Pro Operating System iOS 10   My Question or Issue I want to change my location to Italy but I can't do it even if I'm in Italy.  
  • Maxim
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • Premium
  • 171 Views
  • 1 replies
  • 0 likes

Old account

Please closer account for **bleep**Username: mtrh621ddit4rvq9d00l15ghsDisplay name: 풥. Playlists: 227This account is still up after 24 hours of being deleted. please take down PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro lat...

  • Visitor
  • Please closer account for  **bleep** Username: mtrh621ddit4rvq9d00l15ghs Display name: 💕𝒥. 💕 Playlists: 227 This account is still up after 24 hours of being deleted. please take down ...
  • Maxim
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
  • 189 Views
  • 1 replies
  • 0 likes

hi, someone made copy of my playlist, how can i delete their copy?

i have playlist, and someone made copy of it, it even says in the description that it’s copy of my playlist, is it possible to delete their copy? this playlist was pretty important and anonymous, and i wanted to be the only person that can have acces...

  • Visitor
  • i have playlist, and someone made copy of it, it even says in the description that it’s copy of my playlist, is it possible to delete their copy? this playlist was pretty important and anonymous, and...
  • Luan
  • Spotify Star
  • 987 Views
  • 1 replies
  • 0 likes
  • 987 Views
  • 1 replies
  • 0 likes

Music disappearing

Downloaded songs disappear

  • Visitor
  • Downloaded songs disappear
  • Billy-J
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change Premium page language

PlanFreeCountryFinlandDevicePixel 5Operating SystemAndroid 12 My Question or IssueThe Premium page is in Finnish despite the rest of the application being in English. How do I change the Premium page to English?

  • Casual Listener
  • Plan Free Country Finland Device Pixel 5 Operating System Android 12   My Question or Issue The Premium page is in Finnish despite the rest of the application being in English. How do ...
  • Eni
  • Moderator
  • 460 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 460 Views
  • 3 replies
  • 0 likes

Solved!! Can I have my name in two different artist accounts?

Hi, I'm a music composer for film and also a solo artist recording my own singable songs. However, my film music has nothing to do with my solo career. They are completely different in sound, genre and public target. So I want to create 2 artist prof...

  • Newbie
  • ...n sound, genre and public target. So I want to create 2 artist profiles using different emails. One will be 'Edu Lins' and the other 'Edu Lins (Composer)'.   I just want to know if I’m allowed t...
  • Maxim
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 236 Views
  • 1 replies
  • 0 likes

spotify accout stuck at telia

I have had a spotify family plan for Christina.bohman@telia.com through Telia.Since last month have ended this subscription and pay with card directly to Spotyfy. But I have only ended up with and "free plan" that is not possioble to change in any wa...

  • Newbie
  • I have had a spotify family plan for Christina.bohman@telia.com through Telia. Since last month have ended this subscription and pay with card directly to Spotyfy. But I have only ended up with and ...
  • Maxim
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Por que a ordem aleatória das minhas músicas favorita só toca as mesmas músicas?

PlanoPrêmioPaísBrasil Eu tenho mais de 3 mil músicas favoritas, mas só tocam as mesmas de todas as mesmas.

  • Visitor
  •   Plano Prêmio País Brasil     Eu tenho mais de 3 mil músicas favoritas, mas só tocam as mesmas de todas as mesmas.    
  • Alex
  • Spotify Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am stuck in the code screen

When I try to login to my account on my Play Station it asks me to input a code but when I input the code my computer says you successfully paired your Spotify account but my T.V. screen is still stuck on the code screen

  • Visitor
  • When I try to login to my account on my Play Station it asks me to input a code but when I input the code my computer says you successfully paired your Spotify account but my T.V. screen is still stu...
  • Kiril
  • Moderator
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me aparece la opcion de agregar numero

No puedo vincular mi número con mi nueva cuenta y sigue vinculada a la antigua pero de todas formas no me aparece la opcion de agregar un numero, soy de Peru

  • Visitor
  • No puedo vincular mi número con mi nueva cuenta y sigue vinculada a la antigua pero de todas formas no me aparece la opcion de agregar un numero, soy de Peru
  • Dian
  • Spotify Legend
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes