Random music changes

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Random music changes

calebwong2026
Visitor

Plan

Free

Country

USA

Device

PC

Operating System

Windows 10

 

My Question or Issue

So whenever I'm listening to music, my regular playlist or just not listening to anything at all, it'll just sometimes change, to some random Russian music or just a weird song. I've signed out all sessions and changed my password 3 times yet this problem still keeps on happening. This does not only happen on my pc, happens on my phone, tv, and alexa/google.

1 Reply

Billy-J
Rock Star 24
Rock Star 24

Hey @calebwong2026, thanks for reaching out to the Community!

 

I’m sorry to hear about this! In this case, I’d recommend checking out this support article for the next steps to take.

To prevent this from happening in the future, there are many measures you can take to protect your account, such as resetting your password every few months, and not using passwords you have used on other sites. There is also a great guide here for some more measures on protecting your account.

If you see an email from Spotify, and can’t tell if it’s legit, use this checklist. Of course, Spotify makes sure that all user records and platforms are completely secure around the clock.

I hope this helps.

Billy-JRock Star 24
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