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Re: Switching from premium to duo

Re: Switching from premium to duo

estoy cambiando mi suscripcion Premium Familiar a Premium Duo y detecto error en nuestra direccion personal, no me permite corregir y ES FUNDAMENTAL PARA CONTINUAR. Nuestra casa donde vivimos hace 32 años es. Avenida Las Torres 025(CERO DOS CINCO). Me indican como Avenida Las Torres 25 (VEINTICINCO) que NO ES NUESTRA CASA pero existe en sector sur de Avenida y nosotros VIVIMOS EN SECTOR NORTE con numeracion 025
1 Reply

Hey @MaryGloria, thanks for reaching out to the Community!

I moved your post to create a new one, to avoid any confusion. I also hope that you don't mind me replying in English.


If you continue with the second address that Spotify is providing, does it allow you to continue as well as the other members that are trying to join your plan? If so, and the address that Spotify is providing is close to your actual address, then you'll be okay in terms of starting the Premium Duo plan.


There is some more information on the Premium Duo plan here

Let me know how this goes!


Billy-JSpotify Star
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