Removing Unknown Device

[Chairmanpaolo]

Hi, there is a MacBook pro with an unknown username accessing my premium account. It comes up as one of two Connect choices on my iPhone and I can't get rid of it. Have logged off and changed password but it's still there! Please help.

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.