Help Wizard

Step 1


Removing Unknown Device

Removing Unknown Device

Hi, there is a MacBook pro with an unknown username accessing my premium account. It comes up as one of two Connect choices on my iPhone and I can't get rid of it. Have logged off and changed password but it's still there! Please help.
1 Reply

I suggest you contact support so they can help you


If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.


Support usually replies within 24-48 hours.


You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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